Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a business center, and conference space.
Plaza Poblana offers 182 accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. This Puebla hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms.
Wireless Internet access is complimentary. This Puebla hotel also offers a terrace, a vending machine, and multilingual staff. Onsite covered self parking is complimentary.
Plaza Poblana is a smoke-free property.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
La Cocina Poblana - This family restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
EL POTRO - This bar overlooks the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free secured, covered self parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking available
Food and drink
Daily full breakfast available 7:00 AM to 11:30 AM for a fee: MXN 170 for adults and MXN 100 for children
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
EL POTRO
La Cocina Poblana
Things to do
Shopping
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
Business center
Conference center
Meeting rooms
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
1 building
4 floors
Ballroom
Banquet hall
Built in 2004
Reception hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided
Entertainment
32-inch LED TV with cable channels
Food and drink
Free bottled water
Room service
More
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of MXN 265.00 per pet, per day, plus a deposit of MXN 265.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately MXN 170 for adults and MXN 100 for children
Pet deposit: MXN 265.00 per day
Pet fee: MXN 265.00 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Hotel Plaza Poblana
Hotel Plaza Poblana Puebla
Plaza Poblana
Plaza Poblana Puebla
Plaza Poblana Hotel
Plaza Poblana Puebla
Plaza Poblana Hotel Puebla
Plaza Poblana Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Hotel entrance is under construction had to walk thru the gas station and broken floor tiles to get in the hotel. Desk clerk does not seem eager to check in guest too busy on her cell phone talking. She seemed mad because we interrupted her personal call. Rooms and hotel is very clean. Road noise is all night.
Found it odd our window was open when we requested "do not disturb". Other then that, some staff was great others not so much.
Verified traveler
Stayed 2 nights in Jan 2019
6/10 Okay
Verified traveler
Jan 23, 2019
Liked: Staff & service
Disliked: Cleanliness
Hotel excutive heat did not work the first night. We were changed of room around 1AM. new room water in sink did not work, was repair next day. Bathroom shower lack through cleaning. Hair was visible in shower and next to toilet. However, front desk personnel where extremely helpful to our needs.
Great location, everything within 20 minutes. Hotel staff seemed shady, found our window open after returning. Staff did not seem to care if we left the "do not disturb" sign as they made their way in a couple of times. I would not recommend this place unless you are budgeting and can lock your stuff away