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Plaza Poblana

3.5 star property

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Photo gallery for Plaza Poblana

Indoor/outdoor pool
Front of property
Children's play area - indoor
Daily full breakfast (MXN 170 per person)
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Room service
  • Laundry
  • Parking included
$34
includes taxes & fees
Dec 20 - Dec 21

Explore the area

View in a map
Boulevard Norte No. 4212, Col. Las Cuartillas, Puebla, PUE, 72050
  • Place, Zona Histórica de los Fuertes
    ‪7 min drive‬
  • Place, Galerías Serdán
    ‪8 min drive‬
  • Place, Museo del Ferrocarril
    ‪8 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪40 min drive‬

Room options

View all photos for Basic Single Room

Basic Single Room | 1 bedroom, premium bedding, in-room safe, free WiFi

Basic Single Room

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Budget Double Room

Budget Double Room | 1 bedroom, premium bedding, in-room safe, free WiFi

Budget Double Room

7.4 out of 10
Good
(10 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, free WiFi

Standard Room

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, in-room safe, free WiFi

Standard Double Room

7.4 out of 10
Good
(6 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

Executive Room | 1 bedroom, premium bedding, in-room safe, free WiFi

Executive Room

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 2 Queen Beds

Executive Double Room, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, free WiFi

Executive Double Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, in-room safe, free WiFi

Junior Suite

  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Economy

1 bedroom, premium bedding, in-room safe, free WiFi

Quadruple Room Economy

  • 258 sq ft
  • Sleeps 2

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About this property

Plaza Poblana

3.5-star Puebla hotel close to Fort Loreto
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a business center, and conference space.
Plaza Poblana offers 182 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 32-inch LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Puebla hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This Puebla hotel also offers a terrace, a vending machine, and multilingual staff. Onsite covered self parking is complimentary.

Plaza Poblana is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
La Cocina Poblana - This family restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
EL POTRO - This bar overlooks the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: MXN 170 for adults and MXN 100 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • EL POTRO
  • La Cocina Poblana

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 265.00 per pet, per day, plus a deposit of MXN 265.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 170 for adults and MXN 100 for children
  • Pet deposit: MXN 265.00 per day
  • Pet fee: MXN 265.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Plaza Poblana
Hotel Plaza Poblana Puebla
Plaza Poblana
Plaza Poblana Puebla
Plaza Poblana Hotel
Plaza Poblana Puebla
Plaza Poblana Hotel Puebla

Plaza Poblana Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 272 out of 645 reviews
Rating 8 - Good. 195 out of 645 reviews
Rating 6 - Okay. 102 out of 645 reviews
Rating 4 - Poor. 45 out of 645 reviews
Rating 2 - Terrible. 31 out of 645 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mizrraim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Amenities, property conditions & facilities
I love it my stay there and I would recommend 100%percent
Stayed 1 night in Aug 2025

10/10 Excellent

Ana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed her multiple times and the service, quality, and staff are always the same. This is my go to hotel when I need to stay at a hotel in the area. The staff are always friendly, helpful and provide excellent service. The hotel is always clean and what I expect as a guest. I have never had a complaint when staying at the hotel. The times I have eaten at the restaurant has always been a great experience as well. The food has been delicious and a good variety.
Stayed 1 night in Aug 2025

10/10 Excellent

Alma, La Mesa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the personnel was superb. The hotel itself is beautifully decorated and has a unique view.
Stayed 1 night in Jul 2025

10/10 Excellent

Nereo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always great place to stay. Whenever I stay in Puebla this is my go to place. Conveniently located next to CAPU.
Stayed 1 night in Jul 2025

6/10 Okay

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that is very close to the main bus station in Puebla, but the room I got, looked more like a motel roon than a hotel room to be honest. The towels looked like they seen better days.
Stayed 1 night in Jul 2025

6/10 Okay

HILMAR

Stayed 1 night in Jun 2025

2/10 Terrible

Rocio

Disliked: Cleanliness, amenities, property conditions & facilities
Huele muy mal
Stayed 1 night in May 2025

8/10 Good

minhao, Schaumburg

Liked: Staff & service, amenities
In a not safe area.
Stayed 1 night in Apr 2025

10/10 Excellent

Nereo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Araceli, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and beautiful nice staff,.
Stayed 1 night in Oct 2024

6/10 Okay

Angel

Traveled with family
Disliked: Room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marcos Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Job

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
el lugar supero mis expectativas, muy buena atencion y muy buenas instalaciones
Stayed 1 night in Dec 2024

6/10 Okay

Charlotte

Bed not comfortable. Hotel did not look as good as the pictures
Stayed 7 nights in Nov 2024

10/10 Excellent

Anna, Elkhorn

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and cozy place
Stayed 1 night in Nov 2024

10/10 Excellent

Miguel

Stayed 1 night in Nov 2024

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Araceli, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
My stay in this beautiful hotel is a must every trip i make, staff serves is the best.. Would definitely high recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

sorel

Stayed 3 nights in Sep 2024

10/10 Excellent

Derek

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Eloy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got there late at night and left early in the morning.
Stayed 1 night in Sep 2024

2/10 Terrible

Bernabe

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unsafe, it had bed bugs in the room
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water never got fully hot. Luke warm at best. They have a bell hop and are accommodating but the water issue and the sheets were very stiff.
Stayed 1 night in May 2024

2/10 Terrible

Maribel, San Francisco

Liked: Cleanliness
Stayed 1 night in Apr 2024