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Quinta Real Puebla

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quinta Real Puebla

Building design
Reception
Building design
Novicias Cama Matrimonial | Premium bedding, minibar, in-room safe, desk
Aerial view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • Air conditioning

Explore the area

Map
7 Poniente 105 Centro Historico, Puebla, PUE, 72000
  • Palafoxiana Library
    3 min walk
  • Zócalo de Puebla
    4 min walk
  • Puebla Cathedral
    5 min walk
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    43 min drive

Room options

View all photos for Novicias Cama Matrimonial

Novicias Cama Matrimonial | Premium bedding, minibar, in-room safe, desk

Novicias Cama Matrimonial

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Habitación Gran Clase Cama Matrimonial

Habitación Gran Clase Cama Matrimonial | Premium bedding, minibar, in-room safe, desk

Habitación Gran Clase Cama Matrimonial

  • 219 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Novicias Cama King Size

Novicias Cama King Size | Premium bedding, minibar, in-room safe, desk

Novicias Cama King Size

  • 151 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Novicias 2 Camas Dobles

Novicias 2 Camas Dobles | Room amenity

Novicias 2 Camas Dobles

  • 214 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Gobernador

Suite Gobernador | Premium bedding, minibar, in-room safe, desk

Suite Gobernador

  • 604 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Habitación Superior Cama King Size

Habitación Superior Cama King Size | Room amenity

Habitación Superior Cama King Size

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Habitación Superior 2 Camas

Habitación Superior 2 Camas | Premium bedding, minibar, in-room safe, desk

Habitación Superior 2 Camas

  • 424 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación Gran Clase Cama King Size

Habitación Gran Clase Cama King Size | Premium bedding, minibar, in-room safe, desk

Habitación Gran Clase Cama King Size

  • 219 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Habitación Gran Clase 2 Camas

Habitación Gran Clase 2 Camas | Premium bedding, minibar, in-room safe, desk

Habitación Gran Clase 2 Camas

  • 311 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

NH Puebla Centro Histórico

Pool
Pet friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1088)
The price is $56
per night
$67 total
includes taxes & fees
Dec 11 - Dec 12
NH Puebla Centro Histórico

About this property

Quinta Real Puebla

4-star hotel in Puebla Historic Center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business center, and conference space are onsite.
Quinta Real Puebla offers 84 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers a fitness center, a terrace, and tour/ticket assistance. Parking is available onsite for a surcharge.

Quinta Real Puebla is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Quinta Real Puebla has a restaurant serving breakfast, lunch, and dinner.
Mezcaleria Las Novicias - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Valet parking on site (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 185 to 235 for adults and MXN 115 to 115 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mezcaleria Las Novicias
  • Refectorio

Things to do

  • Gym

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 1596
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from October 9 2024 to November 30 2024 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 185 to 235 for adults, and MXN 115 to 115 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Quinta Real Hotel Puebla
Quinta Real Puebla
Quinta Real Puebla Hotel
Quinta Real Puebla Hotel
Quinta Real Puebla Puebla
Quinta Real Puebla Hotel Puebla

Quinta Real Puebla Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 656 out of 1082 reviews" "
Rating 8 - Good. 230 out of 1082 reviews" "
Rating 6 - Okay. 105 out of 1082 reviews" "
Rating 4 - Poor. 54 out of 1082 reviews" "
Rating 2 - Terrible. 37 out of 1082 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel , just would be nice to have coffee in the room .
Stayed 1 night in Aug 2024

10/10 Excellent

Robbie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Susan, Allen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I loved the staff more than anything, they were very kind, professional, attentive, helpful, I was amazed about their customer service. The place is beautiful, has a lot of history, a feast for your eyes, the room was very quiet, comfortable bed, good AC, the only Cons were the room's poor illumination, the tiny space and the carpet was worn out. The area is safe, very close to the Centro Historico, we enjoyed so much being able to get to many beautiful places on a walking distances.
Stayed 2 nights in Aug 2024

10/10 Excellent

CLAUDIO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 7 nights in Aug 2024

10/10 Excellent

Jesse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has spacious rooms, a lot of nice little extras
Stayed 3 nights in Aug 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Claudia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
400 plus year old building with somewhat modern upgrades was walking distance from the zocalo. Staff was professional.
Stayed 3 nights in Aug 2024

10/10 Excellent

roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was an ex-convent converted to a hotel - safe and quiet , and clean and in the Historic Center. Quiet and relaxed atmosphere.
Stayed 5 nights in May 2024

8/10 Good

Griselda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. Left my charger and hotel said they didn’t have it
Stayed 1 night in Jul 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

efrain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me gusto lo rustico del hotel
Stayed 3 nights in Jun 2024

10/10 Excellent

Isolde

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
My friend and I enjoyed our stay so much that I would recommend this hotel to anyone visiting Puebla. It has old world colonial architectural charm that is so historical and yet has modern updated comfort. A+++
Stayed 3 nights in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique property like most of the quinta real hotels that use to be "conventos"
Stayed 2 nights in Jul 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
J
Stayed 3 nights in Jul 2024

10/10 Excellent

Lise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful, historic property which is so interesting to explore. The staff were very accommodating and hard working. On our second night they called our room and asked if we needed anything. We enjoyed a beverage in the bar one evening and breakfast in the restaurant one of the mornings. The food was delicious and beautifully presented. The servers were very conscientious and attentive. I hope to stay there again sometime soon!
Stayed 2 nights in Jul 2024

10/10 Excellent

Mara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and well mantained facility. It would be great if you could include parking as a complimentary service.
Stayed 1 night in Jul 2024

4/10 Poor

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Historic building. Lobby, bar and common areas were beautifully restored with great attention to detail. The rooms were not fully considered in the completion of the restoration process. The shower walls were remodeled but the rest of the bath tile walls weren’t. The rooms have gorgeous high ceilings with beams and ceiling wood planks but with some missing planks? Easy fix for the maintenance crew yet not done. Beds & linens were of premium quality and they offered a rollaway bed for our teenage kid at no extra cost. Staff was incredibly attentive unlike at any other hotel I have visited. Their follow up on any issues was on point and they were so respectful. These days, that is hard to come by. We had a plumbing problem with room 232. The sink and shower only released steaming hot water. It made it very difficult to bathe or wash our face. The maintenance person checked it and said they needed time to figure out why this was happening. Although they offered the option for us to go “bathe” in another room, I didn’t find it comfortable/safe to have to go do that. The water pressure was basically water drippings here & there. We only stayed two days. Parking is available onsite at about $150 pesos per day. Hopefully they can fix the maintenance issues so this lovely hotel can function at it's full potential😊
Stayed 2 nights in Jul 2024

10/10 Excellent

Hector

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location! Easy parking. Room small for the price and getting old. Bath smelled. Overall great to be downtown for one night.
Stayed 1 night in Jun 2024

10/10 Excellent

Espie, Pico Rivera

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location near the zocalo and historic center. There are many options for dining and although , it is so close to the historic center, the hotel is quiet. I loved everything about this place.
Stayed 2 nights in Jun 2024

10/10 Excellent

Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is in a very good place, in two minutes you are in the Puebla Cathedral, full of museums arround and restaurants, very quites and confortable.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mireya

Liked: Cleanliness, staff & service, property conditions & facilities
Historical property and easy to walk everywhere. I had stayed there a long time ago and I’m glad I returned.
Stayed 3 nights in Jun 2024

10/10 Excellent

Georgette, Woodbridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so polite and welcoming, we felt at home here. The building is gorgeous and being in the heart of downtown Puebla was amazing! We miss having breakfast in that beautiful courtyard.
Stayed 2 nights in Apr 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean, great staff. I think rooms need to be updated. Walking distance to Downtown.
Stayed 4 nights in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in May 2024