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Sonata Hotel

3.5 star property

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Photo gallery for Sonata Hotel

Outdoor pool
Suite Ejecutiva | Down comforters, in-room safe, desk, iron/ironing board
Exterior
Poolside bar
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
18 Blvd. Europa, San Andrés Cholula, PUE, 72830
  • University Cultural Center of BUAP
    ‪6 min drive‬
  • Angelopolis Commercial Center
    ‪8 min drive‬
  • Great Pyramid of Cholula
    ‪14 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪36 min drive‬

Room options

Suite de Lujo

  • Sleeps 3
  • 1 King Bed

View all photos for Suite Ejecutiva

Suite Ejecutiva | Down comforters, in-room safe, desk, iron/ironing board

Suite Ejecutiva

  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe 2 King Beds, Non smoking

Grand Deluxe 2 King Beds, Non smoking | Down comforters, in-room safe, desk, iron/ironing board

Grand Deluxe 2 King Beds, Non smoking

  • Sleeps 6
  • 2 King Beds

View all photos for Suite Luxury

Down comforters, in-room safe, desk, iron/ironing board

Suite Luxury

  • Sleeps 2
  • 1 King Bed

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About this property

Sonata Hotel

3.5-star hotel in Lomas de Angelópolis
Valet parking, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Sonata Hotel offers 66 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature down comforters. Smart televisions come with Netflix.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Sonata Hotel features a terrace, concierge services, and laundry facilities. Wireless Internet access is complimentary. This San Andrés Cholula hotel also offers dry cleaning/laundry services, room service (during limited hours), and a front-desk safe. Parking is available onsite for a surcharge.

Sonata Hotel is a smoke-free property.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Valet parking on site (surcharge)
  • Onsite parking options include a carport

Things to do

  • Pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Netflix
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Sonata Hotel San Andrés Cholula
Sonata San Andrés Cholula
Sonata Hotel San rés Cholula
Sonata Hotel Hotel
Sonata Hotel San Andrés Cholula
Sonata Hotel Hotel San Andrés Cholula

Sonata Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 269 out of 611 reviews
Rating 8 - Good. 156 out of 611 reviews
Rating 6 - Okay. 88 out of 611 reviews
Rating 4 - Poor. 51 out of 611 reviews
Rating 2 - Terrible. 47 out of 611 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jose Ernesto, San Pedro Garza García

Business traveler
Disliked: Cleanliness, staff & service, amenities
Very unpolite and unprofessional staff. No room service. There's a Keurig coffee pod machine but they only provided one pod per stay. Sadly, the only option in Lomas de Angelópolis.
Stayed 1 night in Oct 2024

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CHOLULA AREA IN PUEBLA MEXICO IS A BEAUTIFUL AREA, SAFE, GOOD FOOD, EASY TO WALK
Stayed 3 nights in Sep 2024

10/10 Excellent

Luis Gael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ppp
Stayed 1 night in Aug 2024

4/10 Poor

melissa

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Jorge

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A pity ! Rooms lack maintenance. Broken closet panes marked with an X. The bed cover ripped. The fridge did not work. No floor mats and hand towels in the bathroom. You didn’t get a sense the room was clean. Several mosquitoes in the room. Just a very bad experience overall.
Stayed 1 night in Aug 2024

4/10 Poor

SOFIA, Montgomery

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Le falta mucho mantenimiento, el Personal miy amable pero son muy pocos y se vuelven locos. Me tuvieron que cambiar de cuarto, laa sábanas sucias, las toallas desilachadas. No volvería
Stayed 1 night in Jul 2024

10/10 Excellent

frank osagie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

frank osagie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024

4/10 Poor

Michelle

Traveled with family
Disliked: Staff & service
No es posible que sea un hotel y que no haya toallas suficientes ni para bañarse.
Stayed 1 night in Mar 2024

6/10 Okay

Luis

Business traveler
Liked: Cleanliness, property conditions & facilities
La tv nunca funciono bien la reporte y no fueron aarreglarla
Stayed 1 night in Jan 2024

6/10 Okay

Gloria

Great area, ok hotel
Stayed 2 nights in Dec 2023

6/10 Okay

Gloria

Stayed 2 nights in Dec 2023

8/10 Good

Ron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for the issue the stuff had with our AC. In the first room we’ve been in we didn’t have hot air in the AC then they had to transfer us to another room but it didn’t have cold air option in the AC. Temperature in the rooms was always an issue. Overall it was pretty nice.
Stayed 2 nights in Nov 2023

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Jose, Tijuana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 6 nights in Oct 2023

10/10 Excellent

Michael

Stayed 1 night in Oct 2023

10/10 Excellent

Neil Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the second time i have stayed there and it was just as good as the first time. This hotel is my go when in Puebla
Stayed 1 night in Sep 2023

8/10 Good

Regina T

Stayed 2 nights in Sep 2023

8/10 Good

Leticia Reina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sería conveniente tener la misma calidad que encontramos meses atrás. Ahora, las toallas estaban deshilachadas y percudidas, la regadera goteaba y el piso estaba lleno de sarro. No hubo cuidado para darnos toalla de manos al día siguiente y la obtuvimos hasta que la pedimos. Si la habitación se paga para dos personas porqué sólo ponen una cápsula de café?. Creo que todo estaba mucho mejor hace algunos meses. Ojalá vuelva a estar como antes porque tiene una muy buena ubicación.
Stayed 2 nights in Aug 2023

8/10 Good

Haidee

Stayed 1 night in Aug 2023

6/10 Okay

ALFONSO

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is starting to fall into disrepair. Windows are dirty, pool shades are ripped. Needs new paint overall. Restaurant is permanently closed. Feels understaffed.
Stayed 2 nights in Jun 2023

10/10 Excellent

Lucia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 1 night in Jun 2023

2/10 Terrible

Lu

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Rodolfo

Stayed 1 night in May 2023

6/10 Okay

Jose

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Not bad, relation between quality and price is low
Stayed 1 night in Apr 2023