Deluxe Gold, two double beds
Bed Count 2 Full Beds Maximum Occupancy 4 Max
$468*
Per night/room
Apr 2 - Apr 3
Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
- Kayaking
- Snorkeling
Land activities
- Bicycling
- Tennis
Entertainment
- Onsite entertainment and activities
- Access to onsite nightclubs
- Onsite live performances
Not included
- Golf green fees
- Motorized water sports
- Scuba-diving excursions
- Spa/beauty facilities and services
- Kayaking included
- Access to onsite nightclubs included
- 24-hour room service
- Buffet-style meals included
- Onsite entertainment and activities included
- A la carte dining included
- Gratuities included
- All meals included
- Tennis included
- Scuba diving excursions not included
- Motorized water sports not included
- All available beverages included
- Golf green fees not included
- Bicycling included
- Spa/beauty facilities and services not included
- All non-motorized water sports included
- Onsite live performances included
- Snorkeling included
Property Features
Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 9 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 7 bars/lounges and a swim-up bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary water park, outdoor tennis courts, and a spa tub. Onsite self parking and valet parking are complimentary.
Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive has designated areas for smoking.
- Daily
- Waterslide
- Number of outdoor pools - 3
- Number of spa tubs - 1
- Elevator
- Fitness facilities
- 24-hour front desk
- Business center
- Porter/bellhop
- Free self parking
- Dry cleaning/laundry service
- Free valet parking
- Wheelchair accessible
- Food and water bowls
- On private beach
- Terrace
- Luggage storage
- Free buffet breakfast
- Hair salon
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Conference center
- Designated smoking areas
- Pool umbrellas
- Outdoor tennis courts - 2
- Total number of rooms - 577
- Number of floors - 3
- Airport transportation (surcharge)
- Tennis on site
- Clubhouse
- Couples/private dining
- Karaoke
- Number of bars/lounges - 7
- Full-service spa
- Number of swim-up bars - 1
- Free water park access
- Beach umbrellas
- Free breakfast
- Spa treatment room(s)
- Billiards or pool table
- Grocery/convenience store
- Meeting rooms
- Tours/ticket assistance
- Beach sun loungers
- Free WiFi
- Pool sun loungers
- Number of coffee shops/cafes - 2
- Nightclub
- Spa services on site
- Proposal/romance packages available
- Number of restaurants - 9
- Beach towels
- Television in common areas
- Wedding services
- Golf cart
- Golf clubs (equipment)
- Garden
- Multilingual staff
- Free newspapers in lobby
Room Amenities
Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive offers 577 accommodations with indoor private spa tubs and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, designer toiletries, and hair dryers. This Puerto Aventuras property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
- Television
- Coffee/tea maker
- Daily housekeeping
- Private bathroom
- Bathrobes
- Hair dryer
- Iron/ironing board
- Jetted bathtub
- Balcony
- Room service (24 hours)
- Designer toiletries
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Turndown service
- Free bottled water
- Premium TV channels
- Separate bathtub and shower
- In-room safe (laptop compatible)
- Satellite TV service
- Free WiFi
- LCD TV
- TV size measurement: inch
- Private spa tub
- Separate bedroom
- Towels provided
- Bedsheets provided
- Number of bedrooms - 1
- Private spa tub (indoor)
Parking
Free self parking , Free valet parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Toro - This restaurant specializes in international cuisine and serves lunch and dinner.
Ciao - This restaurant specializes in Italian cuisine and serves breakfast and dinner.
Le Petit Cochon - This restaurant specializes in French cuisine and serves dinner only.
Los Gallos - This restaurant specializes in Mexican cuisine.
Dive - This poolside bar serves light fare only.
24-hour room service is available.
Spa Services
Rock Spa has 50 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
- Number of treatment rooms 50
- Steam room in spa
- Minimum age to access spa is 18
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Facial treatments
- Aromatherapy treatments
- Hydrotherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (in select rooms)
- Roll-in shower (in select rooms)
- Wheelchair-accessible concierge desk
- In-room accessibility (in select rooms)
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
Nearby Activities
A private beach, 2 outdoor tennis courts, and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Pilates classes on site
- Ziplining on site
- Golf lessons on site
- Golfing nearby
- Fitness classes on site
- Basketball on site
- Tennis lessons on site
- Volleyball on site
Hotel Policies
Payment types
Fees
Optional extras
- Airport shuttle fee: USD 68 per person (roundtrip)
- Pet fee: USD 150 per pet, per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 5:30 AM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. On-site PCR COVID-19 testing is available for a USD 150 fee. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Property does not require health documentation at check-in
Guest accommodation is sealed after cleaning
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Pets cannot be left unattended
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Caters to adults only
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Pets allowed in specific rooms only
Staff wears personal protective equipment
Protective clothing is not available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
No cribs (infant beds) available
Onsite COVID-19 testing (PCR) is available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Children and extra beds
- This property welcomes adults only.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets allowed for an extra charge of USD 150 per pet, per stay
- Dogs and cats only
- 2 per room (up to 40 lbs per pet)
- Pets cannot be left unattended
- Food and water bowls are available
- Specific rooms only, restrictions apply
- Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
We should mention
Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
On-site PCR COVID-19 testing is available for a USD 150 fee.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Hotel Names
- Hard Rock Hotel Riviera Maya Adults Solidaridad
- Hard Rock Riviera Maya Adults Only
- Hard Rock Riviera Maya Adults Only Puerto Aventuras
- Hard Rock Hotel Riviera Maya Adults
- Hard Rock Hotel Riviera Maya Adults Puerto Aventuras
- Hard Rock Hotel Riviera Maya Adults All Inclusive
- Hard Rock Hotel Riviera Maya Adults Only All Inclusive
- Hard Rock Riviera Maya Adults
- Hard Rock Hotel Riviera Maya Adults Only All Inclusive
Hotel Reviews
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