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Chez Waffle Hotel

3.0 star property

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1 bedroom, minibar, in-room safe, iron/ironing board
Outdoor dining
Terrace/patio
Terrace/patio
1 bedroom, minibar, in-room safe, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $72
includes taxes & fees
Jun 5 - Jun 6

Explore the area

View in a map
Punta Matzoma ##33, Puerto Aventuras, QROO, 77733
  • Place, Oasis Beach
    ‪2 min walk‬
  • Place, Puerto Aventuras Marina
    ‪10 min walk‬
  • Place, Dolphin Discovery
    ‪13 min walk‬

Room options

View all photos for Standard Suite

Standard Suite | 1 bedroom, minibar, in-room safe, iron/ironing board

Standard Suite

8.0 out of 10
Very good
(15 reviews)
  • Water view
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, iron/ironing board

Junior Suite

  • Water view
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About this property

Chez Waffle Hotel

3-star Puerto Aventuras hotel close to Cenote Azul
Along with an outdoor pool, this smoke-free hotel has a restaurant and free use of bicycles. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-in, tour/ticket assistance, and a garden are onsite.
Chez Waffle Hotel offers 6 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 42-inch LCD televisions come with digital channels. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.
Chez Waffle Hotel features an outdoor pool and complimentary bicycles. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This Puerto Aventuras hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite uncovered self parking is complimentary.

Chez Waffle Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 8:30 AM and 9:30 AM.
Chez Waffle Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 8:30 AM to 9:30 AM
  • A restaurant

Things to do

  • 9-hole adjacent golf course
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • In-room microwave
  • Outdoor pool

Conveniences

  • Luggage storage
  • Safe at front desk
  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Griddle
  • Microwave
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 18

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 18

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

LM Boutique
LM Boutique Hotel
LM Boutique Puerto Aventuras
LM Hotel
LM Inmense Inn Solidaridad
LM Hotel Boutique Puerto Aventuras
LM Hotel Boutique Riviera Maya/Puerto Aventuras, Mexico
LM Inmense Inn
LM Inmense
LM Inmense Inn Puerto Aventuras
LM Inmense Puerto Aventuras
LM by Inmense
Chez Waffle Hotel
Chez Waffle Hotel Inn
Chez Waffle by Inmense
Chez Waffle Hotel Puerto Aventuras
Chez Waffle Hotel Inn Puerto Aventuras

Chez Waffle Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 111 out of 236 reviews
Rating 8 - Good. 69 out of 236 reviews
Rating 6 - Okay. 23 out of 236 reviews
Rating 4 - Poor. 10 out of 236 reviews
Rating 2 - Terrible. 23 out of 236 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

maurice

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff courteous , breakfasts were good
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Dannielle

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in even after hours they just have a code system and they send you all the information. Beautiful spot, with a great view!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Susan

Liked: Staff & service, amenities
They sent a very helpful video through WhatsApp the day we were to arrive which showed how to find our room as there are no staff past 3pm. Beautiful inner courtyard area is the best place to use wifi if needed.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Carvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary breakfast was excellent, and the property was charming. Also, the room was nice and clean.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great hideaway
Stayed 5 nights in Feb 2024
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
A very quaint rustic quiet property. Ideal for staying a few nights.
Stayed 7 nights in Mar 2023
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel located on a gorgeous, quiet street. My family and I had a wonderful stay here. It's a perfect location, with the restaurant right on site for breakfast & lunch. We loved all the restaurants & shops just down the road and of course watching the dolphins.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice pond full of sea creatures
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Emilee

Disliked: Amenities
Could’ve used more towels, and the check in process could’ve run smoother
Stayed 1 night in Jun 2025
Verified

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very good place and only need maintenance, in the window bathroom need a mosquito net, in the outside need clean to better view to boat transit
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Pool and natural water oil could use some cleaning, especially the natural pool, too much algae to get in the steps, but can view some tropical fish. The included breakfast was good.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value

Overall very good value for the money. Just needs attention to basic needs. No hot water. Remotes need batteries no light in bathroom. Very friendly staff and great breakfast. Very nice location.
Stayed 5 nights in Apr 2025
Verified

6/10 Okay

Karla

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Good location and clean. There was no hot water the first night and you can hear everything going on outside your room in the courtyard or hallways.
Stayed 1 night in Jan 2023
Verified

8/10 Good

Dominique

Liked: Cleanliness, staff & service
Unfortunately, we experienced an electricity outage one night and had no water another night. Other than that, the staff was very nice, the breakfast was good, and the location was perfect for my needs.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Guy

Liked: Cleanliness, staff & service, amenities
Bad wifi till we got anew room then was good pool was not being cleaned daily. Other wise housekeeping was great. Staff very friendly.
Stayed 11 nights in Mar 2023
Verified

8/10 Good

Daniela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was nice and staff was amazing but TV was broken
Stayed 1 night in Mar 2024
Verified

2/10 Terrible

Cain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Abandoned

Upon arrival no one was there, check in instructions did not include any room number or access code. It looked to be abandoned with zero guests or staff at the property. We had no way to access our room or even a lobby.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Chau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy stayed here one night. The atmosphere is quiet, relaxing, and beautiful. One issue when I arrived to the hotel. The front desk is closed. I wandered on the street without wifi and data on my phone. I've emailed the hotel 2 days in advance about late check-in but no response. The closest restaurant is about 25 min walking. The weather is very hot. Not a good way to welcome guest
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Caio

Disliked: Amenities
I thought this would be a hidden gem, but it's not really well maintained, there was no actual hotel staff to talk to, no desk besides the waffle shop, there was mold in some areas of the room and no hot water to be found on the showers.
Stayed 4 nights in Oct 2024
Verified

6/10 Okay

Ronald William

Liked: Cleanliness, staff & service
This was typical Mexican. Quite small and no AC. Small pool to cool off.
Stayed 2 nights in Jan 2023
Verified

6/10 Okay

Maria

Liked: Staff & service, amenities, property conditions & facilities
Chez Waffle Hotel had its charm, including a cute pond right outside our bedroom it was cute with fishes and it was connected to the lakefront. However there were two lounge chairs nearby but they were unfortunately dirty, making the outside patio less appealing as a place to relax. Despite these drawbacks, the location was convenient for our plans, just a short walk to a beautiful beach. The on-site coffee shop adds a nice touch, and the chilaquiles are a must-try. We stayed for one night, and it served as a decent, affordable option for a short stay, but the outdoor cleanliness could definitely be improved.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Adam

Liked: Staff & service
Nice little hotel in a very quiet neighborhood. Rooms are nice and clean. Comfortable beds. The back yard needs a little love. It's the primary reason we booked, and the common area lounge chairs looked like they hadn't been cleaned in a long time, and the wooden swings over the cove and bar looks less than structurally sound. That said. The plunge pool was very nice and overall, for what we paid, was a great place to stay in Puerto Aventuras. We would stay again, but hopefully the back yard is given a little more love.
Stayed 2 nights in Jul 2024
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort

Boiling in Mexico

The A/C didnt work. The room was boiling. Highly uncomfortable. WiFi was iffy most of my stay.
Stayed 1 night in May 2023
Verified

8/10 Good

Bradley

Liked: Cleanliness, staff & service

Overall a decent room, but not worth the price.

The staff was friendly & the service good. Overall the room was fine, but overpriced for the following reasons: The water pressure was very low most of the time--insufficient for washing hair. Lighting was soft everywhere, even in the bathroom. Lounge chairs were useless for working at the desk (I brought in a chair from the balcony).
Stayed 3 nights in Feb 2023
Verified

4/10 Poor

Brian

Disliked: Staff & service, amenities, property conditions & facilities
shelves falling off the walls empty cups outside cannot bill food to room food was average at best poorly installed bath taps and the list goes on
Stayed 4 nights in Apr 2024