Puerto Aventuras Hotel & Beach Club

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Puerto Aventuras Hotel & Beach Club

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Lobby
Balcony view
Business center
In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Gym
  • Spa
  • Pool

Explore the area

Map
Carretera Chetumal Puerto Juarez KM269.5, Puerto Aventuras, QROO, 77750
  • Oasis Beach
    1 min walk
  • CEDAM Museum
    2 min walk
  • Puerto Aventuras Marina
    2 min walk
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    259 min drive

Room options

Standard Double Room, Hot Tub, Pool View

  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Double Room, Hot Tub, Marina View

  • 391 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Quadruple Room, Hot Tub, Garden View

  • 391 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Double Room, Hot Tub, Ocean View

  • 391 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Standard Double Room, Hot Tub, Garden View

  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Quadruple Room, Hot Tub, Pool View

  • 391 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Quadruple Room, Hot Tub, Ocean View

  • 409 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Standard Quadruple Room, Hot Tub, Marina View

  • 409 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Puerto Aventuras Hotel & Beach Club

3.5-star Puerto Aventuras hotel steps from Puerto Aventuras Marina
This smoke-free hotel features 2 outdoor pools, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Puerto Aventuras Hotel & Beach Club offers 30 air-conditioned accommodations with outdoor private spa tubs and safes. Rooms open to patios. 42-inch plasma televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Puerto Aventuras hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and sports massages.
Puerto Aventuras Hotel & Beach Club features 2 outdoor swimming pools, a fitness center, and a children's pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.

Puerto Aventuras Hotel & Beach Club is a smoke-free property.

LA ISLA - Onsite tapas bar.
EL XENOTE - This restaurant specializes in international cuisine. Open daily.
LOBBY BAR - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • EL XENOTE
  • LA ISLA
  • LOBBY BAR

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • Dining table
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from October 23 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Parking area
  • Spa tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Pa Beach Club Hotel
Puerto Aventuras & Beach Club
PA Beach Club Hotel by GuruHotel
Puerto Aventuras Hotel Beach Club
Puerto Aventuras Hotel & Beach Club Hotel
Puerto Aventuras Hotel & Beach Club Puerto Aventuras
Puerto Aventuras Hotel & Beach Club Hotel Puerto Aventuras

Puerto Aventuras Hotel & Beach Club Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 69 out of 111 reviews" "
Rating 8 - Good. 28 out of 111 reviews" "
Rating 6 - Okay. 11 out of 111 reviews" "
Rating 4 - Poor. 2 out of 111 reviews" "
Rating 2 - Terrible. 1 out of 111 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old property. Leaking water through ceiling in dining area. Trash around property. Roaches in room.
Stayed 1 night in Jul 2024

10/10 Excellent

Clifford, Sarasota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and location was perfect!
Stayed 7 nights in Jun 2024

10/10 Excellent

Jodi

Stayed 1 night in May 2024

10/10 Excellent

Jodi

Stayed 1 night in May 2024

6/10 Okay

Lee

Business traveler
Close to many restaurants and shopping
Stayed 1 night in Jan 2024

10/10 Excellent

Dagne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ll be back!!
Stayed 7 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely would stay again
This is a fantastic place to stay for a couple. We only needed space for 2, so we had a single bed room. The shower opens up to the balcony where there is a hot tub, and screens are provided to keep it private. Staff was very courteous, food was excellent, A+++
Stayed 1 night in Apr 2024

10/10 Excellent

Laura S.

Liked: Cleanliness, staff & service, property conditions & facilities
What a beautiful beach location in Puerto Aventuras. The beach bar is nice and the staff is very attentive. The dolphin marina is right across from the hotel. It is surrounded by many good restaurants and live music every night.
Stayed 8 nights in Mar 2024

10/10 Excellent

Bernard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2024

8/10 Good

Kendall

Liked: Staff & service
Stayed 1 night in Mar 2024

6/10 Okay

joanne m

Liked: Staff & service
My prime reason for staying here is the Fatima Bay beach. The hotel provides lots of old, just inches above the ground beach chairs - so low that it's pretty hard on the knees to get up!! But there are plenty of palapas for shade. However, around the pools there is no shade for the chairs except in one small corner! And the pools were dirty - something scummy on top of water in main pool!! Remaining negative - couldn't charge drinks and food at the pool bar to my room! Pluses: Free Breakfast was excellent, room very clean and comfortable.
Stayed 3 nights in Mar 2024

10/10 Excellent

Steve

Traveled with family
Liked: Staff & service, property conditions & facilities
Great staff to help you.
Stayed 7 nights in Mar 2024

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Puerto Aventuras Mexico
Friendly staff, great views of the Caribean and excellent swimming. A very relaxed atmosphere and restaraunts and bars are right across the street.
Stayed 8 nights in Mar 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Time at AV Beach Club
Great stay. We called ahead to let them know that we were getting in around 11pm and the guy at the front helped up get an order in to the restaurant before it closed. Breakfast was on point. They had green juices, eggs any way you wanted them, lattes etc… very good breakfast! My wife and I took a spin class that they offer outside. If you stay, make sure you take that course! A great workout on the beach!
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay but service was great
Stayed 1 night in Mar 2024

8/10 Good

Joshua

Traveled with partner
Liked: Cleanliness, staff & service
This property had a ton of potential, but sadly we visited in the off season so it seems like it just isn’t being maintained to its full potential.
Stayed 1 night in Mar 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been coming to Puerto Aventuras for 10 years and this is the first time we have stayed at the Hotel. We enjoy the layout, the beach the food and the staff is great.
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel to stay at. I went with my family (two kids under 10) and it was a perfect place for us to stay. The beach is very nice, we saw lots of little fish and a ray when we were snorkelling, the restaurant has a great view of the sunrise and sunset, it was quiet at night (after 10 pm), and there were many places to walk to in terms of food and activities. The staff were very helpful and pleasant, the buffet was great, the hotel was always very clean, it was great. It is a little bit of an older hotel but I have zero complaints about my stay. I would stay here again.
Stayed 6 nights in Feb 2024

10/10 Excellent

Ray

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place! Staff were attentive and helpful. Room was clean, cool and had everything we needed. Would definitely stay here again!
Stayed 2 nights in Feb 2024

10/10 Excellent

Bob

Stayed 5 nights in Feb 2024

10/10 Excellent

Fran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, friendly hotel close to restaurants and shops and dolphins right out our window. Lovely, peaceful and quiet.
Stayed 7 nights in Feb 2024

6/10 Okay

Brian

Traveled with partner
Liked: Cleanliness, staff & service
Nice view and room layout, excellent bed, but the hotel needs serious maintenance. The musty smell in our room was intense when we arrived—more than average for a seaside hotel—and we noticed black mould in water damaged areas of the ceiling near the air conditioning. We turned it off and used just the fan for our entire stay. On two days there were long periods with no water in the building at all—12 hrs one day! When the water finally came back on after the second episode I filled the tub in case it happened again so we could at least flush the toilet. The water was dark rusty brown! Many families with out of control children dominated the pool and beach areas. We expected to see kids enjoying their vacations, but it was really excessive. Parents brought small children and babies in the “adults only” pool and swim up bar repeatedly. It’s hardly fair to expect servers who hope for tips to enforce the signage. With the overall level of running/jumping/riding scooters/playing in adult-designated areas, it seems like the hotel might want to get security staff. I think this must have been a nice property at one time, but there are changes necessary. We wouldn’t recommend it and we certainly wouldn’t go back.

10/10 Excellent

Alan, West Salem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. A lot of personal space available here. Staff friendly and hard working. Food is good.
Stayed 7 nights in Jan 2024

10/10 Excellent

ilga Aija, Midland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central
Stayed 12 nights in Jan 2024