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Acacia Galapagos Boutique Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Acacia Galapagos Boutique Hotel

Terrace/patio
Terrace/patio
Front of property
Front of property
Living area

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Air conditioning
  • Breakfast included
  • Free WiFi
  • Housekeeping

Explore the area

Map
C/ Floreana Y Matazarnos, Puerto Ayora, Islas Galápagos, 200350
  • Academy Bay
    3 min walk
  • Fishing Piers
    4 min walk
  • Las Grietas
    10 min walk
  • Isla Baltra (GPS-Seymour)
    69 min drive

Room options

View all photos for Double or Twin Room, Bay View

Double or Twin Room, Bay View | Premium bedding, down comforters, in-room safe, desk

Double or Twin Room, Bay View

  • 312 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Premium bedding, down comforters, in-room safe, desk

Standard Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, in-room safe, desk

Deluxe Room

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Premium bedding, down comforters, in-room safe, desk

Standard Double or Twin Room

  • 172 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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About this property

Acacia Galapagos Boutique Hotel

3-star Puerto Ayora hotel steps from Galápagos National Park
This smoke-free hotel features an outdoor pool, a rooftop terrace, and a spa tub. Free full breakfast and free WiFi in public areas are also provided. Additionally, concierge services, tour/ticket assistance, and a TV in a common area are onsite.
Acacia Galapagos Boutique Hotel offers 8 air-conditioned accommodations with complimentary bottled water and bathrobes. Beds feature down comforters and premium bedding. Business-friendly amenities include desks and safes. Bathrooms include showers with rainfall showerheads, and hair dryers. Housekeeping is offered daily and hair dryers can be requested. Cribs/infant beds (complimentary) are also available.
An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Acacia Galapagos Boutique Hotel features an outdoor pool and a spa tub. Wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. This Puerto Ayora hotel also offers a rooftop terrace, tour/ticket assistance, and concierge services.

Acacia Galapagos Boutique Hotel is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In a national park
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 70 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Property Registration Number 59033020

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Acacia Galapagos Boutique
Acacia Galapagos Boutique Hotel Hotel
Acacia Galapagos Boutique Hotel Puerto Ayora
Acacia Galapagos Boutique Hotel Hotel Puerto Ayora

Acacia Galapagos Boutique Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 11 out of 13 reviews" "
Rating 8 - Good. 1 out of 13 reviews" "
Rating 6 - Okay. 1 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vinod

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 5 nights in Apr 2024

10/10 Excellent

Arlene, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Claudia provided outstanding service and advice making our stay there great. She was very warm, welcoming and a wonderful hostess.
Stayed 4 nights in Apr 2024

6/10 Okay

Garrett

Traveled with partner
Liked: Property conditions & facilities
The room was clean and the cold ac. Check in staff were pushy. She asked 3 times what tours we were going on. She spoke loading and fast. My English isn’t perfect and when I asked her to slow down and repeat herself, the manager was giggling. You have provide your room key as collateral forms beach towel. They also want to know exactly what time you are having breakfast each day ahead of time. I will not stay here again. The location is perfectly central though in downtown.
Stayed 2 nights in Mar 2024

10/10 Excellent

walter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, friendly and helpful service, attractively designed and comfortable rooms, good breakfast
Stayed 2 nights in Feb 2024

10/10 Excellent

Nahal

Liked: Amenities
Hotel Acacia was fantastic. It's the perfect location, clean spacious rooms that they tidy for you every day. The breakfast included is delicious. The staff is truly amazing. They noticed my birthday was coming up after asking to see my passport at check in and surprised me with a cake and candle for my birthday breafast. Everyone is helpful and thoughtful. I really loved my stay here.
Stayed 7 nights in Nov 2023

10/10 Excellent

Kei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at Hotel Acacia for 6 nights, and we were extremely pleased with its clean rooms, excellent staff, and delicious breakfast! The hotel is perfectly situated in Puerto Ayora, walkable to everything in town. The hotel crew also connected us to an agency that helped us book day tours, with which we embarked on the tours to North Seymour and Pinzón. They also helped us coordinate transportations to and from the airport. Our trip to the Galapagos was made perfect by Hotel Acacia! Thank you!!
Stayed 6 nights in Jun 2023

10/10 Excellent

Yurleidis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Acacia is absolutely everything a boutique hotel should be. The small staff, led by Carolina could not have been more welcoming. Our room was on the smaller side but very well designed to be comfortable and useful. Pool area is tranquil and very beautiful. Breakfasts were fantastic cooked and served fresh. The property is a short half block from the main waterfront area. There was also great laundry service at $2 a kilo that made the rest of our trip much more convenient. Could not recommend this experience more highly. Absolute excellence.
Stayed 2 nights in Jun 2023

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel!
Incrivel, otimo atendimento! Hotel limpio e com una pisicao privilegiada no centro de tudo. Otimo atendimento do José...
Stayed 2 nights in May 2024

10/10 Excellent

Luminita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väldigt bra hotell
Fantastiskt mysigt hotell, underbar personal, vi rekommenderar det väldigt varmt.
Stayed 3 nights in Mar 2024

8/10 Good

maria v A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Encanto.
Hotel pequeno e calmo. Otima localizacao. Atendimento agradavel. Quando temos que sair cedo, antes do café, para os passeios, eles preparam uma cesta de alimentos para levar-mos. São muito atenciosos. Só teve um problema em usar a hidromassagem. A funcionaria teve problemas em liga-la. Parece que havia um problema com a Hydro, Ele nao tem serviço de bar e restaurante mas, 1 rua abaixo estão localizados todos os restaurantes.
Stayed 4 nights in Sep 2023

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito hotel, muy tranquilo y con muchos buenos detalles la atención personalizada y Carolina de recepción hace extraordinariamente su trabajo facilitando todo y orientando todoooo
Stayed 2 nights in Jul 2023