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Hotel Albatross

3.5 star property

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Front of property
Double Room, 1 King Bed, Balcony, City View | In-room safe, desk, iron/ironing board, free cribs/infant beds
Spa
Snack bar
Porch

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
Av Baltra y Albatros, Puerto Ayora, Galapagos, 200350
  • Las Ninfas Lagoon
    ‪14 min walk‬
  • Malecon
    ‪16 min walk‬
  • Playa de los Alemanes
    ‪7 min drive‬
  • Isla Baltra (GPS-Seymour)
    ‪77 min drive‬

Room options

View all photos for Double Room, 1 King Bed, Balcony, City View

Double Room, 1 King Bed, Balcony, City View | In-room safe, desk, iron/ironing board, free cribs/infant beds

Double Room, 1 King Bed, Balcony, City View

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Queen Beds, Balcony, City View

Twin Room, 2 Queen Beds, Balcony, City View | In-room safe, desk, iron/ironing board, free cribs/infant beds

Twin Room, 2 Queen Beds, Balcony, City View

  • 431 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

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About this property

Hotel Albatross

3.5-star Puerto Ayora hotel steps from Galápagos National Park
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe, and a seasonal outdoor pool.
Hotel Albatross offers 35 accommodations with laptop-compatible safes and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations. Irons/ironing boards and hair dryers can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Puerto Ayora hotel also offers an outdoor pool, a rooftop terrace, and tour/ticket assistance.

Hotel Albatross is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.
Albatross - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Palo Santo - Onsite bar.
Palo Santo - Onsite café.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Albatross
  • Palo Santo
  • Palo Santo

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM

Special check-in instructions

The property charges 10 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
  • Deposit is payable by PayPal and is due within 72 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPal
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from January to December
No pets and no service animals are allowed at this property

Property is also known as

Hotel Albatross Puerto Ayora
Albatross Puerto Ayora
Hotel Albatross Hotel
Hotel Albatross Puerto Ayora
Hotel Albatross Hotel Puerto Ayora

Hotel Albatross Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 10 out of 21 reviews
Rating 8 - Good. 7 out of 21 reviews
Rating 6 - Okay. 2 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 2 out of 21 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a 3.5 star stay
This was the most disappointing hotel we have ever booked through hotels.com. The largest concern was the inability to connect with someone when a problem arises, as there was a young girl at the desk unable to assist us and we were unable to reach the owners via email or phone. They misrepresented themselves as having a city view, but are actually situated next to a container truck lot and a petroleum filling staton. Also, there was a loud groaning noise in the hotel until 8:00 pm. At night. The bathtub was soft in the bottom, there were insects in the light fixtures, the room phone did not work, and the buffet breakfast was mediocre. A very disappointing stay and at a higher price than other hotels.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are so nice and helpful. Breakfast was ver good. Hotel felt very safe. Is about 10 min walk from town which we didn’t mind but could be an issue for some. There is construction going on across the street which makes it a bit loud - this was the only negative for us. We would stay there again
Stayed 6 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a room on the third floor. The room was very spacious, the bed seemed to be a California king (could be just a king but it felt huge) and was very comfortable. The pool and hot tub are on the third floor too, so it was nice to be able to walk out of the room to get to the pool/hot tub. What we did not like much was the location. Even though it is within walking distance of the pier, this hotel is located in an industrial zone (nothing pretty to see around). In one side of the hotel there is an ongoing construction (loud) and on the other side there are small houses where locals live. Locals have roosters and goats, and those get very loud starting at 4 am. We understand that those things are out of the control of the hotel, however, it does affect the whole experience. We would recommend this hotel, as the staff and service was amazing—just bring ear plugs :)
Stayed 6 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Very friendly and helpful staff Very clean Poor location - next to industrial area/ghetto Little/no hot water many times and very low pressure VERY FIRM bed - my wife loved it/I did not Typical food for that part of the world
Stayed 5 nights in Dec 2019

2/10 Terrible

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel but terrible location
The hotel itself I can’t say a bad word against but when we arrived they put us in a room that overlooked a new hotel building site. With the ceiling to floor windows this proved unacceptable as we had builders looking into our room. Next room they put us in had a view of s container yard and shanty town building. 1st thing I saw was a man having s shower outside and using his outside toilet. The hotel itself is new and offers everything u need. If your happy with keeping your blinds closed all day and putting up with the noise of a building site then thid is place is for you but in afraid not for us. A big thank you for hotels.com for sorting us out without paying the 50% charge for us not choosing to stay there. The hotel receptionist was very helpful too
Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
We wanted to cancel our stay after 1 night and the manager, Joey, was very cooperative and friendly, assisting us with no cancelation fee
Stayed 3 nights in Aug 2019

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service
A bit far from the center of the town. It was a ten minute walk to anything. Very Friendly staff but only one staff member spoke fluent English. The hotel was surrounded by construction sites and a large container warehouse.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Joy and the rest of the staff made me feel very welcome. I hope to be back again, and if so, I'll be staying at the Hotel Albatross! Hey, Joy - send me that email. I would love to keep in touch.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

Ali, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went during a week when tourism was slow and the hotel still was amazing with custom breakfast to make sure it fit our tour schedules. The cook came in at 6:30 am twice during the week just for us. Hotel was clean, safe and they did everything needed to ensure stay is good. Pool was nice as well on top. Rooms comfortable for family and groups even. Not by the port or Charles Darwin Ave but also close, walk was 10 minutes to beat food street and tourist area or taxi $1.50 which is easy to get. Will come back and do this hotel again.
Stayed 5 nights in Jan 2019

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great !
Great experience! Beautiful place Santa Cruz Island , nice people ... wonderful
Stayed 3 nights in Jan 2019

8/10 Good

alka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
service and overall -great;only issue was that it is npot close to "city" -no local restaurants ;away from the center of all tourist activities;cabs easily available
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Albatros
The hotel was very nice. Everything was in good condition and relatively new. The rooms were large with a comfortable bed and good air conditioning. The hotel also had surprisingly fast WiFi compared to what else we had encountered in the Galapagos. The location was a little far from most of the shops and restaurants on the main street but it’s only $1.50 taxi anywhere in town. It also had an excellent breakfast. Overall it was a nice place to relax for 2 days after we finished our cruise.
Stayed 2 nights in May 2018

8/10 Good

Shane, Austin TX

Liked: Cleanliness, staff & service, room comfort
Relatovely new hotel on the outskirts of town
First the good. It is pretty new.and other than stains on the bathtub, its in very good shape. Good and bad is that out of 35 rooms, we were the only guests. Its a small town so the 9 block walk from the docks were not a problem for us. Maybe more important to others. Surrounding neighborhood is not beautiful. The only bad thing and it is BAD. The noise from roosters and barking doga started at 5am every morning. Loud enough to penetrate the walls. You won't need an alarm, I promise you.
Stayed 2 nights in Jan 2018

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Tasha, ATL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel was great and just a few blocks from the port. Employees were nice and super helpful. Rooms were clean.
Stayed 5 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Great service. Street construction nearby seemed to increase traffic and noise.

10/10 Excellent

luis ramon

Muy buena calidad humana en la atención. un poco alejado del centro comercial de la isla. muy buenas instalaciones.
Stayed 7 nights in Oct 2018

10/10 Excellent

Claudia Elizabeth, Castelar, Buenos Aires, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso hotel, ideal para descansar porque tenés todo al alcance de tu mano allí mismo. La pileta es hermosa y todo está preparado para un gran disfrute.