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Hotel Solymar

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Solymar

Sundeck
Free minibar, in-room safe, individually decorated, desk
Exterior
Exterior
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Room service
  • Air conditioning
  • Breakfast included

Explore the area

Map
Av. Charles Darwin Y Tomas De Berlanga, Puerto Ayora, Galapagos
  • Academy Bay
    1 min walk
  • Fishing Piers
    2 min walk
  • Malecon
    6 min walk
  • Isla Baltra (GPS-Seymour)
    94 min drive

Room options

View all photos for Room, Partial Ocean View

Room, Partial Ocean View | Free minibar, in-room safe, individually decorated, desk

Room, Partial Ocean View

  • 280 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Ocean View Solymar Tower

Free minibar, in-room safe, individually decorated, desk

Double Room Ocean View Solymar Tower

  • 280 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Hotel Solymar

3-star Puerto Ayora hotel steps from Galápagos National Park
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a snack bar/deli, and a conference center are onsite.
Hotel Solymar offers 17 air-conditioned accommodations with free minibar items and minibars. Rooms open to furnished balconies. Each accommodation is individually decorated. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Solymar features an outdoor pool and a spa tub. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center and 3 meeting rooms. Event facilities measuring 3003 square feet (279 square meters) include a conference center. This business-friendly hotel also offers a library, a terrace, and a vending machine. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Hotel Solymar has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:00 AM.
Hotel Solymar has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Library
  • Outdoor pool
  • Playground
  • Spa tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference center (3,003 square feet of space)

Outdoors

  • Beach towels
  • Free pool cabanas
  • Garden
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 93.3 per vehicle (one-way)
  • Late check-out fee: USD 60 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Solymar Puerto Ayora
Solymar Hotel
Solymar Puerto Ayora
Solymar Hotel Puerto Ayora
Hotel Solymar Galapagos Islands/Puerto Ayora, Santa Cruz
Hotel Solymar Hotel
Hotel Solymar Puerto Ayora
Hotel Solymar Hotel Puerto Ayora

Hotel Solymar Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 18 out of 56 reviews" "
Rating 8 - Good. 24 out of 56 reviews" "
Rating 6 - Okay. 9 out of 56 reviews" "
Rating 4 - Poor. 3 out of 56 reviews" "
Rating 2 - Terrible. 2 out of 56 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vivian

Traveled with family
Liked: Staff & service, amenities
Location is very good. Staff at this hotel is very friendly and helpful.
Stayed 5 nights in Jan 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning hotel on the waterfront, sea lions in the lobby, birds everywhere, lovely pool and wonderful staff. Food and drinks were delicious at the restaurant and more dining choices were nearby. Best hotel on Santa Cruz, I think, and owned by the cousin of our Galapagos guide, long-time locals. Highly recommend.
Stayed 3 nights in Jan 2022

10/10 Excellent

andrea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being right on the water, great location in the center of town, the owner /manager was very helpful and accommodating.
Stayed 2 nights in Oct 2021

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very nice /comfortable. Great service.
Stayed 2 nights in Jan 2021

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
When it comes to the Hotel Solymar, the location and harbor deck can not be beat. As for the rooms, they need work. Please be advised my wife and I were NOT looking for 5 star treatment, but what were were looking for was just a clean room. Having traveled the night before, what I desperately wanted (needed) was a nice shower. From the time I took my shower until the time I walked to the bed, my feet were more dirty than when I arrived. Spoke to the front desk where we received a big "sorry". Nice hotel, just make sure to ware your flip-flops
Stayed 1 night in Mar 2020

8/10 Good

Janice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay
For the price we paid, expected better condition of room. Little more dated than expected but i guess we were paying for the location. The patio and pool area overlooked the ocean/bay where youll have frequent marine visitors like eagle ray, sea lions and turtles. The receptionists there were great too. Would stay again for location and service. But bit pricey I'd say.
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, excellent room and staff very friendly. Gave us helpful tips for dining and tours. Morning breakfast is a plus! Very safe area; can walk at night after dinner with no worries.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay
Excellent staff service and location. They even have a resident sea lion that swims in the pool! Beds were a bit on the hard side though but a wonderful stay overall.
Stayed 3 nights in Feb 2020

10/10 Excellent

Donn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect and the staff went out of their way to help us with activities.
Stayed 2 nights in Sep 2019

10/10 Excellent

Polly

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
This is a direct waterfront property with direct waterview rooms with balconies. We loved every minute of this stay. All personnel were wanting to please
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A magical stay in Puerto Ayora
This hotel has to be one of the best in puerto agora in terms of location. It is on the waterfront and right in the heart of puerto agora with great eateries surrounding it. The room was generous and comfortable and had a private balcony which overlooked the deck and ocean. The highlight of the trip was definitely the resident seals that joined me for a swim in the pool and would often come up from the ocean to sleep on the deck! I would highly recommend this hotel
Stayed 6 nights in Sep 2018

2/10 Terrible

Karina, Florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is by the ocean but still overpriced. The rooms are super tiny no as advertised. The breakfast is horrible, the lowest quality food. The worse experience hotel ever.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view with sea lions too!
Free water, comforpable room, balcony with view of harbor. Breakfast was good.
Stayed 1 night in Apr 2018

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location
Very helpful and welcoming staff. All rooms face Academy Bay with great views. They even held a bag for us while we were on a live-aboard for a week, before our stay at Solymar. Wendy the sea lion was a welcome distraction when she visited, but I wish the bar staff had stopped guests from harassing her, cornering her on the patio, and chasing her to the stairs where she made a get away. People brought over lounge chair cushions and delicious capairinas that were well worth the 2 for 1 price, but be warned that the price goes up $1 during happy hour. The location on the main street between the pier and the Darwin Institute is ideal, and only a couple streets from Los Kioskos food vendor street. We stayed here and at another more expensive, Red Mangrove, and enjoyed Solymar much more.
Stayed 3 nights in Sep 2017

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Solymar - Great Location, Staff, and more...
The only thing that bothered us was being put in a room at the end of the hall across from the breakfast area. You couldn't open your blinds or people could see in while they were eating breakfast. The kitchen staff would wake us when setting up at 6:00 am. Other than that - great hotel, location, service, and staff.
Stayed 2 nights in Jul 2017

8/10 Good

EN, N

Liked: Cleanliness, staff & service, room comfort
Room door
They try to keep open the French window each room, that is good for ecology, I understand. However, thre is a problem , when the door closing, make so noise. I was disturbed my sleeping in the morning from another rooms door. Bang Bang... They should put a door closer at least.
Stayed 4 nights in Jun 2017

8/10 Good

BLK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oceanfront hotel in town
Hotel SolyMar is centrally located in town, a short walk to restaurants and harbor, as well as Darwin research center and beach. The highlight for us was the oceanfront pool, which in addition to being a nice place for a dip, attracts all kinds of friendly wildlife. Herons and other birds, marine iguanas, and even a pair of sea lions show up to hang around the pool with you, which is a real kick to see up close. Only in Galapagos! The oceanfront rooms have a small balcony, which is a nice spot to watch the moonlight on the ocean at nite, but not very private.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Galapagos delight!
Close enough to nature? Sea Lions lazing on the deck, swimming in the pool, competing for your chaise lounge! Our room had a balcony overlooking the pool area in the foreground, ocean to the horizon - as far as the eye could see. To the left; the Charles Darwin Center a short walk. Best place to stay in Puerto Ayora!!

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
SolyMar
Nice hotel but not quite good value for money

8/10 Good

Mary G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort
Nice enough base in Puerto Ayora
A clean and accommodating hotel centrally located on Ch Darwin, near travel agencies and other tourist resources. Not quite a luxury hotel by usual standards, but good enough. Very helpful staff with limited English can help with ordinary requests. Has a nice and well located pool by the Bay.

8/10 Good

Kenneth, Milford, CT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located, comfortable, family friendly
Great location, friendly staff with good English, decent breakfast included. The biggest complaint was the internet connection, which seemed slow and inconsistent, even for the Galapagos.

6/10 Okay

Teresa, Spring, TX

Liked: Cleanliness
Sea Lions share pool dips & lizards sun on deck
Viewed 3 different hotels prior to booking Solymar. Finch Bay is the most beautiful but you have to take a boat and walk a long distance with your luggage along a boardwalk to get to hotel, Aventura in the mangroves does not have any kind of a view from rooms- just restaurant. So Solymar was our pick for relaxation, convenience, a newer remodel and views. Staff is apathetic and not very service oriented. The owner and his wife were often at this hotel and Isle Solymar across the street. They use Solymar as their personal playground to dock their boat, have their small kids use pool, eat & drink in restaurant. The hotel staff seems to cater to the owners but not the guests. Service needs a lot of improvement. Jacuzzi does not look very safe and needs maintenance, a garden hose feeds the pool. You can sit outside by pool all day w/staff walking by and you will not be approached to order a drink. You must ask repeatedly for things and get most of it yourself. We've heard, This is island life and difficult to get trained top notch staff. Outdoor bar with restaurant has a daily fresh fish catch. Try the sushi too. The Breakfast room, is not exceptionally clean and wonder about the food sitting out for so long on the buffet. That said, I would book this property again only due to lack of choice for a short stay but don't think it's worth what you pay per night. If I were there for more than 2 nights, I would check out the resorts in the highlands or Finch Bay.