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Ikala Galapagos Hotel

4.0 star property

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Free daily buffet breakfast
Superior Duplex | 1 bedroom, in-room safe, individually decorated, individually furnished
Terrace/patio
Outdoor pool, pool umbrellas, sun loungers
Superior Double or Twin Room | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
Tomas de Berlanga 110 y Moises Brito, Puerto Ayora, Ecuador, EC200350
  • Academy Bay
    ‪1 min walk‬
  • Malecon
    ‪2 min walk‬
  • Las Grietas
    ‪2 min walk‬
  • Isla Baltra (GPS-Seymour)
    ‪80 min drive‬

Room options

View all photos for Superior Duplex

Superior Duplex | 1 bedroom, in-room safe, individually decorated, individually furnished

Superior Duplex

  • 947 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, in-room safe, individually decorated, individually furnished

Superior Double or Twin Room

  • 474 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | 1 bedroom, in-room safe, individually decorated, individually furnished

Standard Double or Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

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About this property

Ikala Galapagos Hotel

4-star Puerto Ayora hotel steps from Galápagos National Park
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Ikala Galapagos Hotel offers 22 air-conditioned accommodations with iPod docking stations and safes. Each accommodation is individually furnished and decorated. 55-inch Smart televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

A business center is on site at this 4-star property. This business-friendly hotel also offers an outdoor pool, a rooftop terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Ikala Galapagos Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Ikala La Terraza - Overlooking the ocean, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ikala La Terraza

Things to do

  • Bicycle rentals
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Beach towels
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Telescope

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 3 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • iPod dock
  • Netflix

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 70.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 60.00 per person (one-way)
  • Airport shuttle fee per child: USD 60.00 (one-way), (up to 12 years old)
  • Rollaway bed fee: USD 70.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 0993143979001
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Ikala Galapagos Hotel Puerto Ayora
Ikala Galapagos Puerto Ayora
Ikala Galapagos
Ikala Galapagos Hotel Hotel
Ikala Galapagos Hotel Puerto Ayora
Ikala Galapagos Hotel Hotel Puerto Ayora

Ikala Galapagos Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 87 out of 105 reviews
Rating 8 - Good. 16 out of 105 reviews
Rating 6 - Okay. 0 out of 105 reviews
Rating 4 - Poor. 2 out of 105 reviews
Rating 2 - Terrible. 0 out of 105 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is ok, location very good, staff is very helpfull, rest is your disaire???
Stayed 6 nights in Sep 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The room was spacious and cleaned.
Stayed 3 nights in Sep 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more storage space and a long mirror. Really liked the trees and landscaping.
Stayed 4 nights in Aug 2024

10/10 Excellent

Erik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very upscale and quiet! You won’t go wrong here. It is central to everything in Puerto Ayora.
Stayed 1 night in Aug 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. Close to restaurants, travel agencies, pharmacy, stores. Walking distance to the docks and convenience stores. Service was outstanding, food was amazing, rooms were impecable and staff was so nice and friendly. Will definitely recommend and can’t wait to return soon!
Stayed 3 nights in Jul 2024

10/10 Excellent

Olesya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think this is the best place to stay on Santa Cruz, everyone was excellent and provided great service.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely hotel within walking distance to Pier 1 and many restaurant, yet very quite. The staff went above and beyond and rooms are very clean and spacious. Thanks for the lively stay!
Stayed 4 nights in Jun 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Ikala was the perfect hotel for my stay in Puerto Ayora. It’s two blocks from the pier, close to all the tour guide offices, close to all the restaurants and shopping. As a single female, I felt safe and well cared for. The rooms were very spacious, clean and comfortable. There’s a great restaurant with a view, pool and bar. The front desk spoke English which I was grateful for since I don’t speak Spanish. I will definitely stay here again as I plan to go back as soon as possible.
Stayed 3 nights in May 2024

8/10 Good

CHRISTIAN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will start with the amazing staff always there to help you, property is safe and in a great location. Rooms are comfortable but internet signal around of property is very little. Breakfast buffet is very tasty and delicious.
Stayed 4 nights in May 2024

10/10 Excellent

Ulpiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful, modern, comfortable and quiet hotel. The breakfast is excellent and the staff so kind and helpful. Thank you
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
The hotel was lovely. Staff were really helpful, the pool was nice. Can't say more about it just that it was a lovely stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Fiona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are most kind and welcoming. Thank you for taking such care of us.
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Property
Our stay at Hotel Ikala was a wonderful experience. Clean spacious rooms with beautiful common areas. Breakfast was fresh and delicious. Would recommend 10/10!
View from our room
Front of the property
Stayed 1 night in Jan 2024

10/10 Excellent

Bhavik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Sheelagh

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The room is large and clean. The courtyard is beautiful.
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, very helpful staff, restaurant was very good, with a great view.
Stayed 3 nights in Nov 2023

10/10 Excellent

abel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and great location. We used the free bikes every day to go around the town. The breakfast has a great selection of options and the staff prepares the eggs just how you want it. Would definitely recommend.
Stayed 2 nights in Sep 2023

8/10 Good

scott

Traveled with partner
Liked: Amenities
Unique and tranquil. The coffee situation and not being available is my only complaint. Most people are early risers and would like coffee watching sunrise. Period!
Stayed 2 nights in Aug 2023

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the ideal location about five minutes from the public pier where all of my boat tours departed from. I absolutely loved my large, very clean airy and modern room with a lovely view from the large windows. I wanted a top notch hotel and this definitely met my expectations. Checkin was very easy and friendly and they took my bags to my room for me. Service was excellent. I really enjoyed the breakfast each morning; very fresh, clean area, with a beautiful view of the water. I would definitely stay here again.
Stayed 6 nights in Jul 2023

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you Katherine and Richard for your great service!
Stayed 1 night in Jul 2023

10/10 Excellent

Koen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifull hotel next to the center of Puerto Ayora. Spacious rooms with all comfort needed; Agreable pool . Great place to relax. Very friendly staff aand good breakfast.
Stayed 1 night in Jul 2023

10/10 Excellent

Viktoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ikala is a great hotel.
Stayed 8 nights in Mar 2023

8/10 Good

yaron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and centrally located hotel
Very nice hotel. Clean. Big room. Nice pool. Breakfast is poor, I expected much more variety for the price of the hotel. Centrally located.
Stayed 2 nights in Mar 2023

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice large rooms and right off the Main Street and one block to the pier

10/10 Excellent

Patrina, Hermitage

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ikala is a charming boutique-type hotel. The rooms are spacious and perfectly situated near the pier and very close to the best shopping and restaurants. The hotel staff are all EXCELLENT - polite, friendly, helpful, knowledgeable. They were very helpful with Galapagos sight-seeing recommendations and tours. The rooftop restaurant with city/coastal views is a unique feature and absolutely breathtaking. Lastly, we really enjoyed having access to free bikes to leisurely stroll around the island. We celebrated our wedding anniversary here and could not have been more pleased with our selection.