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Mainao

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mainao

Exterior
BBQ/picnic area
In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior
Free daily buffet breakfast

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Matazarnos, Indefatigable, Puerto Ayora, Islas Galápagos, 200350
  • Fishing Piers
    2 min walk
  • Academy Bay
    2 min walk
  • Las Grietas
    8 min walk
  • Isla Baltra (GPS-Seymour)
    81 min drive

Room options

View all photos for Standard Quadruple Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double or Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Standard Triple Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

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About this property

Mainao

3.5-star Puerto Ayora hotel steps from Galápagos National Park
Dry cleaning, a 24-hour front desk, and a computer station are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a garden, and barbecue grills are onsite.
Mainao offers 22 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This Puerto Ayora hotel also offers barbecue grills, multilingual staff, and tour/ticket assistance.

Mainao has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 8:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 8:30 AM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Electrical adapters
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Mainao Hotel
Mainao Puerto Ayora
Mainao Hotel Puerto Ayora

Mainao Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 18 out of 22 reviews" "
Rating 8 - Good. 2 out of 22 reviews" "
Rating 6 - Okay. 2 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location and the staff were wonderful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service
Clean and spacious facility with attentive and helpful staff. Well situated to walk to all areas of Puerto Ayora, while being set back from the main streets so that it is quiet. Enjoyed my stay.
Stayed 6 nights in Jul 2024

10/10 Excellent

Sohil

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff! So helpful and welcoming. Will stay here again!
Stayed 4 nights in May 2024

10/10 Excellent

Naomi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so unique in its design--like a Spanish villa. TIt is clean, bed comfortable, and well maintained. The staff was helpful and spoke enough English to communicate. The French/Spanish/English speaking young woman was outstanding. Very polite & did a great job of explaining about not using the water to brush our teeth or drink on the Islands, how they provided bottled water & a refill station. The breakfast was nice--eggs as omelet, fried, or scrambled. The mango juice was EXCELLENT! As was the papaya & pineapple we ate with breakfast. There is not an elevator so if you have difficulty hauling your luggage (they will help)--or yourself up multiple, narrow flights of stairs, you should ask for a ground level room.
Stayed 1 night in May 2024

10/10 Excellent

Mr. Brian Dean

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Lei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. The property is quite and clean. Staffs are very nice and helpful. The location is very convenient. About 10 minutes walk to the pier for ferries to other islands and tour. i

10/10 Excellent

Mr. Brian Dean

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Savalai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Functional. Nothing fancy. But practical. Not on the waterfront. But the Marina is literally few minutes away. Lot of dining options. Athenia was very helpful at the front desk.
Stayed 1 night in May 2024

10/10 Excellent

MARIO, Guayaquil

Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mateo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Honeymoon Suite (same price as other rooms) is absolutely beautiful - rounded ceiling, ample space, private balcony, and 180 windows. The bed was huge and comfortable. Staff was highly attentive and provided many recommendations throughout. Would highly recommend!
Stayed 3 nights in Feb 2023

10/10 Excellent

Veronica, Medford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff and Owners

6/10 Okay

Sabrina

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The staff was horrible not friendly at all extremely expensive for a hotel that does not give 5 star experience. Rooms are outdated. Bathroom is ridiculously small. Tv reception was bad, wifi reception was bad. Breakfast , was the same breakfast everyday. For 200 a day you expect better.
Stayed 3 nights in Sep 2022

10/10 Excellent

Maria Ricci

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and accommodating. We were served good breakfast and the street where the hotel is located is clean.
Stayed 1 night in Jul 2022

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mainao Stay
Great location with a unique look and feel. The rooms are just okay, but the service was incredibly friendly and the breakfast was nice. It’s a place you’ll never forget just because if it’s unique vibe.
Stayed 2 nights in Jan 2022

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for family
good condition, only 4 mins walking distance to the pier (main street ) and the only fish market on the island, where you can buy lobster and brujo fish. 10 mins walking distance to the Charles Darwin Research Center.
Stayed 4 nights in Dec 2019

10/10 Excellent

Jessica Mercedes

Liked: Property conditions & facilities
Excelente hotel
Personal sumamente amable, habitaciones amplias, muy cómodas y la limpieza impecable. Buen desayuno, buena ubicación.
Stayed 3 nights in May 2024

8/10 Good

MAVIA

Liked: Cleanliness, property conditions & facilities
Buen servicio, cerca de todo
Stayed 2 nights in Jan 2024

10/10 Excellent

Rainer

Stayed 1 night in Jan 2024

6/10 Okay

Remy

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Dec 2022