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Chalet Castillo

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chalet Castillo

Outdoor pool
Staircase
Basic Double Room, Multiple Beds, Garden View | Individually decorated, individually furnished, laptop workspace
Aerial view
Balcony view

Reviews

6.8 out of 10

Popular amenities

  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
Calle 1, 11 Avenida, Zona 1, El Estor, IZABAL, 77012
  • Lake Izabal
    16 min drive
  • Finca Paraiso Hot Springs
    31 min drive
  • Rio Dulce Bridge
    75 min drive
  • Río Dulce Airport (LCF)
    84 min drive

Room options

View all photos for Basic Triple Room, Multiple Beds, Lake View

Basic Triple Room, Multiple Beds, Lake View | Individually decorated, individually furnished, laptop workspace

Basic Triple Room, Multiple Beds, Lake View

  • 43 sq ft
  • Lake view
  • Sleeps 3
  • 1 Twin Bed and 2 Queen Beds

View all photos for Basic Double Room, Multiple Beds, Garden View

Basic Double Room, Multiple Beds, Garden View | Individually decorated, individually furnished, laptop workspace

Basic Double Room, Multiple Beds, Garden View

  • 43 sq ft
  • Sleeps 2
  • 1 Double Bed and 2 Queen Beds

View all photos for Basic Single Room, 1 Twin Bed, Garden View

Basic Single Room, 1 Twin Bed, Garden View | Individually decorated, individually furnished, laptop workspace

Basic Single Room, 1 Twin Bed, Garden View

  • 43 sq ft
  • Sleeps 1
  • 1 Twin Bed

About this property

Chalet Castillo

3-star El Estor hotel with outdoor pool
An outdoor pool, a children's pool, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Chalet Castillo offers 8 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. Each accommodation is individually furnished and decorated. LED televisions come with cable channels.

Bathrooms include showers. This El Estor hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Chalet Castillo features an outdoor pool and a children's pool. Wireless Internet access is complimentary. This El Estor hotel also offers a terrace, barbecue grills, and tour/ticket assistance. Onsite uncovered self parking is complimentary.

Chalet Castillo is a smoke-free property.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site

Things to do

  • 24-hour pool access
  • Children's pool
  • Ecotours
  • Fishing
  • Outdoor pool
  • Personal motorized watercraft

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • Built in 2013
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have elevators
24-hour pool access

Property is also known as

CHALET CASTILLO Hotel El Estor
CHALET CASTILLO Hotel
CHALET CASTILLO El Estor
Hotel CHALET CASTILLO El Estor
El Estor CHALET CASTILLO Hotel
Hotel CHALET CASTILLO
Chalet Castillo Hotel
Chalet Castillo El Estor
Chalet Castillo Hotel El Estor

Chalet Castillo Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

4.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service
Nice people
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
It is right on the lake. The view from my window was unsurpassable.
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ive ever been to. They cannot find my booking when inarrive and only accept cash. Very outdated room and dirty. Will never stay at this place ever again.
Stayed 1 night in Jul 2019