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Apartamentos Casablanca

3.0 star property

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Photo gallery for Apartamentos Casablanca

Balcony
Laundry
Lobby sitting area
Serves breakfast, lunch, and dinner
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Parking available
  • Spa
  • Pool

Explore the area

Map
Calzada de Martianez, 4, Puerto de la Cruz, Tenerife, 38400
  • Martianez Shopping Centre
    ‪2 min walk‬
  • La Paz Lookout
    ‪5 min walk‬
  • Sitio Litre Garden
    ‪5 min walk‬
  • Tenerife (TFS-Tenerife South)
    ‪70 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Apartment, 1 Bedroom

  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio, 2 Twin Beds

Studio, 2 Twin Beds | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio, 2 Twin Beds

  • 387 sq ft
  • Studio
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Apartment, 2 Bedrooms

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Apartment, 2 Bedrooms

  • 710 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed

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About this property

Apartamentos Casablanca

3-star Puerto de la Cruz aparthotel close to Lago Martianez Swimming Pools
This smoke-free aparthotel features a full-service spa, an outdoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, guests will find a flat-screen TV with satellite channels, and other amenities include free WiFi and a balcony. Limited housekeeping is available.
Apartamentos Casablanca offers 287 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Flat-screen televisions come with satellite channels. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Puerto de la Cruz aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on weekdays only.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.
In addition to a full-service spa, Apartamentos Casablanca features an outdoor pool and a sauna. The aparthotel offers a snack bar/deli. Guests can unwind with a drink at one of the aparthotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly aparthotel also offers a children's pool, a fitness center, and a library. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Apartamentos Casablanca is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:30 AM and 10:30 AM.
Onsite venue - This bar serves breakfast, lunch, and dinner.

Languages

English, French, German, Italian, Spanish

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Full-service spa
  • Massage
  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (EUR 0.10 per minute)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Car rental
  • Covered self parking on site (EUR 5 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily continental breakfast available 8:30 AM to 10:30 AM for a fee: EUR 8 per person
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Library
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Computer station
  • Laptop workspace

Comfort

  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe (surcharge)
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In the city center
  • Next to a golf course

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 11 buildings
  • 287 units
  • 7 floors
  • Garden

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 8 per person
  • Fee for wired internet in public areas: EUR 0.10 per minute (rates may vary)
  • Airport shuttle fee: EUR 30 per person (one-way)
  • Covered self parking fee: EUR 5 per day
  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 8:30 AM to 7:00 PM

Property is also known as

Apartamentos Casablanca
Apartamentos Casablanca Apartment
Apartamentos Casablanca Apartment Puerto de la Cruz
Apartamentos Casablanca Puerto de la Cruz
Apartamentos Casablanca Tenerife/Puerto De La Cruz
Apartments Casablanca Hotel Puerto De La Cruz
Casablanca Apartments Tenerife
Casablanca Tenerife
Apartamentos Casablanca Aparthotel
Apartamentos Casablanca Puerto de la Cruz
Apartamentos Casablanca Aparthotel Puerto de la Cruz

Apartamentos Casablanca Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 281 out of 470 reviews
Rating 8 - Good. 163 out of 470 reviews
Rating 6 - Okay. 21 out of 470 reviews
Rating 4 - Poor. 4 out of 470 reviews
Rating 2 - Terrible. 1 out of 470 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

SYLVIE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Very helpful, kind and welcoming staff at the hotel and restaurant. Nice music and show at dinner time. Beautiful pool with easy access (ramp and easy stairs as well) nice architecture. Wonderful stay!!!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, room comfort
Nice Place
A very well managed complex geared to the comfort of its clients. Very clean and with good amenities e.g.restaurant, library, pool tables, nightly entertainment etc. The swimming pool is clean but proportionately small for the number of units. Excellent location:Close to food stores, restaurants, downtown & waterside promenades & beach (rocky). Despite advertising airport transfer ( for fee) only provided from TFS NOT TFN. Disappointing because not clear on hotels.com description. But the public bus service travels from the north airport & stops nearby. I would stay here again.
Stayed 9 nights in Sep 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

MARTHA

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 7 nights in May 2024

6/10 Okay

Marvin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not quite at the city centre / beach side but walkable distance. Parking available for EUR 5, but the entry card did not even work even though the reception said they activated it. Rooms are big (suite style) and clean, but no air conditioning despite the hot/warm weather in Tenerife. The oldish lady at reception treated Spanish-speaking people and non-Spanish speaking people with different attitudes - arrogant and somewhat disrespectful. The other staff less so but not very welcoming either. Spanish speaking people go ahead and stay here: good value for the price. English speaking people go somewhere else.
Stayed 1 night in Mar 2024

10/10 Excellent

margery

Stayed 11 nights in Dec 2023

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff that are attentive and helpful, from the reception staff to the restaurant team they are all very very good and help to make your stay wonderful, the apartments are very clean and have everything you need including towels, we will definitely be back in the future Well done to everyone though as the hotel wouldn’t be what it is without the staff 👏👏
Stayed 2 nights in Nov 2023

10/10 Excellent

ABIOLA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff always greet you, a nice touch.
Stayed 14 nights in Apr 2023

10/10 Excellent

J

Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 14 nights in Mar 2023

10/10 Excellent

Nicole

Stayed 3 nights in Mar 2023

10/10 Excellent

Liliya

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2023

8/10 Good

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Feb 2023

10/10 Excellent

Carole

Liked: Cleanliness, room comfort
A restful break..
We were greeted by very friendly front of house who allowed us to have an early check in.. The complex is extremely clean and the staff are all hard working.. The appartment was fully equipped with everything you need to make yourselves a cooked dinner or a light lunch.. I would recommend this complex for couples and families.. The laundertte is 3 euros for the washing machine and the same for the dryer in 50c pieces, which the reception will provide you with change.. The site is located on a steep hill, which could be quite tricky for the less able walkers..Over we had a fantastic stay and will be back for another visit in the future..
Stayed 9 nights in Dec 2022

10/10 Excellent

Elizabeth

Liked: Cleanliness, room comfort
Fabulous
Fabulous place. Everything is spotless. Great location for using local buses to explore the island.
Stayed 7 nights in Dec 2022

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, room comfort
Choice Casablanca
This was a repeat visit but our 1st since lockdown and we were pleased to see the usual high standards had been maintained, in every single aspect of the resort. Prices in the bar - for food and drinks - were so reasonable with generous measures of both food and drink! Everybody is so friendly on site and they were extremely quick to respond to 2 tiny problems we had (broken kettle and wrong code put in the safe). The free on-site parking is a bonus because elsewhere it's at a nightmare to find a space. The pool is thoroughly cleaned every morning and there are free pool towels provided. The evening entertainers were varied and of a fairly decent standard. Lots of people were up dancing. We did self-catering but lots of people ate on site so I guess it must be pretty good.
Stayed 7 nights in Nov 2022

8/10 Good

Petrus, Penticton

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Friendly staff who were very accommodating. Cleanliness. Pool is a bit small and restaurant did not offer high quality food. Rooms were a bit noisy (bad insulation). However overall a very pleasant stay!!

6/10 Okay

Nitaya, Austin

Traveled with family and small children
Poco aseado un tanto viejo. Muy malos ascensores
Stayed 3 nights in Jul 2022

10/10 Excellent

Jose Luis

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Anthony

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Mr Richard

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, apartments are ideal with children as they combine self catering option with hotel amenities. The walk up the hill from town is tough, but the cafe/bar halfway up the steps is definitely worth a stop.
Stayed 6 nights in May 2022

10/10 Excellent

JENNIFER L

Stayed 1 night in May 2022

8/10 Good

Stanley

Liked: Room comfort
spacious clean apartments in good location.
really good location. Apartments spacious with comfortable beds. Kitchen had plenty of equipment as we didnt have breakfast. Pool a little small for all the apartments and we had trouble getting sunbed space as people keep belongings there all day. The complex was clean. The only negative was wi.-fi. we had to enter password and code every time we wanted to use it, which was very annoying and needs sorting. Also signal was very poor.
Stayed 3 nights in Apr 2022

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Maureen

Liked: Cleanliness, room comfort
Stayed 7 nights in Oct 2021