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H10 Tenerife Playa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for H10 Tenerife Playa

Property grounds
Sundeck
Gym
Sundeck
View from property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • All inclusive
    All inclusive
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Pool
    Pool
  • Gym
    Gym

Explore the area

Map
Avenida Colon, 12, Puerto de la Cruz, Tenerife, 38400
  • Lago Martianez Swimming Pools
    1 min walk
  • Playa Martianez
    2 min walk
  • Casino Puerto de la Cruz
    3 min walk
  • Santa Cruz de Tenerife (TFN-Tenerife North)
    25 min drive

Room options

View all photos for Superior Double Room, Sea View (3 adults)

Minibar, in-room safe, desk, free WiFi

Superior Double Room, Sea View (3 adults)

  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, Pool View

Minibar, in-room safe, desk, free WiFi

Family Room, Pool View

  • Sleeps 1
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room, Pool View (3 adults)

Minibar, in-room safe, desk, free WiFi

Family Room, Pool View (3 adults)

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room, Sea View (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Superior Double Room, Sea View (2 adults and 1 child)

  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Basic Single Room (No Balcony)

Minibar, in-room safe, desk, free WiFi

Basic Single Room (No Balcony)

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Balcony (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Double Room, Balcony (2 adults and 1 child)

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Single Use, Balcony

Minibar, in-room safe, desk, free WiFi

Double Room Single Use, Balcony

  • 237 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, Pool View (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Family Room, Pool View (2 adults and 1 child)

  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Double Room (3 adults)

Minibar, in-room safe, desk, free WiFi

Superior Double Room (3 adults)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Room, Balcony (Privilege)

Minibar, in-room safe, desk, free WiFi

Room, Balcony (Privilege)

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room Single Use

Minibar, in-room safe, desk, free WiFi

Superior Double Room Single Use

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Balcony, Sea View

Minibar, in-room safe, desk, free WiFi

Double Room, Balcony, Sea View

  • 237 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Superior Double Room Single Use, Sea View

Minibar, in-room safe, desk, free WiFi

Superior Double Room Single Use, Sea View

  • Sea view
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Basic Double Room (No Balcony)

Minibar, in-room safe, desk, free WiFi

Basic Double Room (No Balcony)

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony (3 adults)

Minibar, in-room safe, desk, free WiFi

Double Room, Balcony (3 adults)

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, free WiFi

Superior Double Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Sea View

Minibar, in-room safe, desk, free WiFi

Superior Double Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Balcony, Sea View (3 adultos)

Minibar, in-room safe, desk, free WiFi

Double Room, Balcony, Sea View (3 adultos)

  • 237 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Superior Double Room (2 adults and 1 child)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Balcony

Minibar, in-room safe, desk, free WiFi

Double Room, Balcony

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, Pool View

Minibar, in-room safe, desk, free WiFi

Family Room, Pool View

  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Family Room, Pool View

Minibar, in-room safe, desk, free WiFi

Family Room, Pool View

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room Single Use, Balcony, Sea View

Minibar, in-room safe, desk, free WiFi

Double Room Single Use, Balcony, Sea View

  • 237 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Balcony, Sea View (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Double Room, Balcony, Sea View (2 adults and 1 child)

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

H10 Tenerife Playa

4-star Puerto de la Cruz hotel with 2 restaurants
At H10 Tenerife Playa, spend the day playing on the nearby beach then return to dine at one of the hotel's 2 restaurants.
H10 Tenerife Playa offers 324 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at H10 Tenerife Playa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

H10 Tenerife Playa features 2 outdoor swimming pools, a sauna, a fitness center, and a children's pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and a meeting room. Event facilities measuring 1496 square feet (139 square meters) include conference space. This beach hotel also offers a rooftop terrace, an arcade/game room, and multilingual staff.

H10 Tenerife Playa has designated areas for smoking.

Breakfast is available for a surcharge and served each morning between 7:00 AM and 10:00 AM.
Restaurante El Drago - Overlooking the ocean, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Bar Tinerfe - Onsite bar. Open daily.
Restaurante El Lagar - This poolside restaurant specializes in Mediterranean cuisine and serves lunch only. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at H10 Tenerife Playa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Dutch, English, French, German, Italian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Daily breakfast available 7:00 AM to 10:00 AM for a fee: EUR 11 for adults and EUR 5.50 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bar Tinerfe
  • Restaurante El Drago
  • Restaurante El Lagar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Playground
  • Sauna

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,496 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately EUR 11 for adults and EUR 5.5 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 6:00 PM
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

H10 Playa Tenerife
H10 Tenerife Playa
H10 Tenerife Playa Hotel
H10 Tenerife Playa Hotel Puerto de la Cruz
H10 Tenerife Playa Puerto de la Cruz
Playa Tenerife
Tenerife H10
Tenerife H10 Playa
Tenerife Playa
Tenerife Playa H10
H10 Tenerife Playa Hotel
H10 Tenerife Playa Puerto de la Cruz
H10 Tenerife Playa Hotel Puerto de la Cruz

H10 Tenerife Playa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 132 out of 417 reviews" "
Rating 8 - Good. 189 out of 417 reviews" "
Rating 6 - Okay. 62 out of 417 reviews" "
Rating 4 - Poor. 20 out of 417 reviews" "
Rating 2 - Terrible. 14 out of 417 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly front desk.
Stayed 3 nights in Jul 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Great location in Puerto De La Cruz, close to shops, restaurants and bars. You do get noise from outside in the sea view rooms. Rooms are smaller than newer hotels but has everything you need. Food was good. Hotel very clean and staff friendly.
View from sea view room.
Stayed 3 nights in Jun 2024

8/10 Good

Helen

Stayed 6 nights in May 2024

6/10 Okay

Lenis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a big problem with A/C during my stay
Stayed 3 nights in Apr 2024

6/10 Okay

priya

Stayed 2 nights in Apr 2024

8/10 Good

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Andrea

Stayed 6 nights in Dec 2023

8/10 Good

Efrain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

6/10 Okay

Edward

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This place needs a lot of work. Very dated. Doors banging loudly because they dont latch properly. The online photos are deceiving. Would not recommend staying here.
Stayed 6 nights in Feb 2023

10/10 Excellent

john

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff in all departments. All inclusive food buffet well stocked with various fare. Dinner theme nights were great. Tenerife bar staff were very accomodating and the cleaning staff freshened up our room daily
Stayed 7 nights in Jan 2023

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2022

6/10 Okay

yaron

Stayed 4 nights in Jul 2022

10/10 Excellent

Juan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 5 nights in Jun 2022

4/10 Poor

Valerie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very Disappointed
On first impression very nice room.However shower overflowed onto floor extractor did not work,neither did air-con nor telephone.Repeated complaints resulted in room change after 5 days.Where cockroaches appeared on second night.Very disappointed
Stayed 7 nights in Apr 2022

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2021

6/10 Okay

Keith

Traveled with family
Liked: Cleanliness
Fantastic location but the food is rubbish
The hotel is an amazing location it’s absolutely beautiful lots of restaurants nearby I will give the food in the hotel I miss as a quality is very poor
Hotel food
Stayed 1 night in Sep 2021

6/10 Okay

Brian

Liked: Staff & service
A disappointing stay
On arrival we were allocated a very small room overlooking the street we were expecting a pool or sea view which they changed why not give us the correct room in the first place this seems to be a common occurrence when booking through booking sites. The hotel looks dated and could do with updating. Our shower which was over the bath was not thermostatically controlled and kept fluctuating from very hot to cold which for a child could be dangerous over all disappointed with our stay
Stayed 2 nights in Jun 2021

2/10 Terrible

Shane

Stayed 1 night in May 2021

4/10 Poor

dawid

Stayed 1 night in May 2021

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty, no parking, service was attentive. Way over priced for what it’s offered. Food is not available at all time as in all inclusive hotels. Staff were polite and helpful.
Stayed 1 night in Apr 2021

6/10 Okay

Jack

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 13 nights in Dec 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
NO parking . Had to park : blocks away and carry my luggage under heavy rain . Front desk was rude . Breakfast was great . Cleaning staff very nice . Pool was loud with noise coming from construction site . I would not go backn
Stayed 3 nights in Dec 2020

10/10 Excellent

Ivan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2020

4/10 Poor

Helga, UK

Liked: Cleanliness
Disliked: Property conditions & facilities
Let's start with good points, will be short: - comfy beds, cleaners are good, one of the small pool is heated, location is very good Bad, mainly subjective, please note that: - hotel is a 'brainwashing' one, they welcome you with temperature checking, the lift has 'traffic light system' to condition you to make you familiar with it, they use it to let you know when the restaurant is less busy - food is horrid, I tried breakfast only once, dry, no fresh veggies, some half-fresh fruits, a basically small rounded table with everything on it and on that small area 5-6 restricted direction how to step close to the food preventing you to really see what is on the table and annoying to the score. - in the lift the other entertaining is the techno-world advertising, get used to with AI and how good is to be a female astronaut among others. - you have to wait minutes to the lift as they are small and you are not allowed to use it outside of your 'bubble' despite of wearing masks are compulsory - the hotel is very 'smart', for the key (card) put in the slot the TV turns in to be sure you can't miss the fresh propaganda, everything is smart, if you are EMF sensitive (I am) it's a hell. - there is absolutely no privacy on the balconies, you can see each other, if someone peeps one can see you in your bed from one direction. In past I shall ban this hotel-chain and this is because of being so 'smart' and so eager to push the brainwashing agenda.
Stayed 10 nights in Oct 2020