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Hotel Botanico & The Oriental Spa Garden

5.0 star property

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Photo gallery for Hotel Botanico & The Oriental Spa Garden

Suite (Queen Sirikit of Thailand) | Down comforters, minibar, in-room safe, desk
Property amenity
Couples treatment rooms, sauna, hot tub, Turkish bath, body treatments
Presidential Suite (Penthouse) | Down comforters, minibar, in-room safe, desk
Suite (Michael Jackson) | Down comforters, minibar, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pet friendly

Explore the area

Map
Avenida Richard Yeoward, 1, Puerto de la Cruz, Tenerife, 38400
  • Lago Martianez Swimming Pools
    ‪18 min walk‬
  • Taoro Park
    ‪3 min drive‬
  • Plaza del Charco
    ‪4 min drive‬
  • Tenerife (TFS-Tenerife South)
    ‪57 min drive‬

Room options

View all photos for Junior Suite, Ocean View (Ambassador)

Down comforters, minibar, in-room safe, desk

Junior Suite, Ocean View (Ambassador)

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Senator Teide view)

Down comforters, minibar, in-room safe, desk

Suite (Senator Teide view)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (Senator)

Down comforters, minibar, in-room safe, desk

Suite, Ocean View (Senator)

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Penthouse (Double)

Down comforters, minibar, in-room safe, desk

Penthouse (Double)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Queen Sirikit of Thailand)

Down comforters, minibar, in-room safe, desk

Suite (Queen Sirikit of Thailand)

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite (Penthouse)

Presidential Suite (Penthouse) | Down comforters, minibar, in-room safe, desk

Presidential Suite (Penthouse)

  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Penthouse)

Suite (Penthouse) | Living area | 55-inch Smart TV with satellite channels, Netflix, streaming services

Suite (Penthouse)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room (Teide View)

Down comforters, minibar, in-room safe, desk

Deluxe Double Room (Teide View)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, Ocean View

Down comforters, minibar, in-room safe, desk

Deluxe Double Room, Ocean View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room (Spa View)

Down comforters, minibar, in-room safe, desk

Deluxe Double Room (Spa View)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room (Teide View)

Superior Double Room (Teide View) | Down comforters, minibar, in-room safe, desk

Superior Double Room (Teide View)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Ocean View

Down comforters, minibar, in-room safe, desk

Superior Double Room, Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (Ambassador)

Down comforters, minibar, in-room safe, desk

Junior Suite, Garden View (Ambassador)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Michael Jackson)

Suite (Michael Jackson) | Down comforters, minibar, in-room safe, desk

Suite (Michael Jackson)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 2 Bedrooms (Penthouse)

55-inch Smart TV with satellite channels, Netflix, streaming services

Suite, 2 Bedrooms (Penthouse)

  • Sleeps 4
  • 1 King Bed

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About this property

Hotel Botanico & The Oriental Spa Garden

5-star Puerto de la Cruz hotel steps from Botanical Gardens
4 restaurants, 3 outdoor pools, and a full-service spa are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free area shuttle. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Hotel Botanico & The Oriental Spa Garden offers 241 accommodations with minibars and espresso makers. Rooms open to balconies. Beds feature down comforters. 55-inch Smart televisions come with satellite channels and Netflix. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 14 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Hotel Botanico & The Oriental Spa Garden features a full-service spa, 3 outdoor swimming pools, a health club, and a hot tub. Dining is available at one of the hotel's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center, meeting rooms, and limo/town car service. Event facilities measuring 16162 square feet (1502 square meters) include conference space. This luxury hotel also offers a children's pool, a sauna, and a rooftop terrace. A complimentary area shuttle within 2 km is available for guests. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Hotel Botanico & The Oriental Spa Garden has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM. A complimentary manager's reception is offered each day.
Hotel Botanico & The Oriental Spa Garden has 4 restaurants serving breakfast, lunch, and dinner.
The Oriental - This restaurant specializes in Asian cuisine. Open select days.
Il Pappagallo - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Open select days.
Palmera Real - This restaurant specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Bar Hall - This lobby lounge overlooks the garden. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 2 km
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bar Hall
  • Il Pappagallo
  • Palmera Real
  • The Oriental

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Health club
  • Hot tub
  • Library
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16,162 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from May 18 2025 to July 14 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day, plus a one-time cleaning fee of EUR 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 18 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 187 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 30 per pet, per day plus EUR 50 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Botanico Puerto de la Cruz
Hotel Botanico Puerto de la Cruz
Hotel Botanico Tenerife
Botanico
Hotel Botanico And The Oriental Spa Garden
Botanico & The Oriental Spa
Hotel Botanico The Oriental Spa Garden
Hotel Botanico & The Oriental Spa Garden Hotel
Hotel Botanico & The Oriental Spa Garden Puerto de la Cruz
Hotel Botanico & The Oriental Spa Garden Hotel Puerto de la Cruz

Hotel Botanico & The Oriental Spa Garden Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 504 out of 627 reviews
Rating 8 - Good. 87 out of 627 reviews
Rating 6 - Okay. 23 out of 627 reviews
Rating 4 - Poor. 3 out of 627 reviews
Rating 2 - Terrible. 10 out of 627 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
All staff were very professional and Mannerable.
Stayed 10 nights in Dec 2024

8/10 Good

Juan carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love for this hotel amazing 👏 😍 💕 ❤️

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Staff
Great stay for a couple of days. The hotel building is not our normal style but the gardens were beautiful. Spa area was separate to the main gardens but we did not have much time for this, you do need to book ahead. Breakfast buffet was okay with a good selection but some more healthy - low fat options would have been good. The staff did try to find us healthier options but it would have been easier if they were more readily available ie skimmed milk. What made the hotel special was the staff, all were very friendly, helpful and efficient. Whilst all were very good, Laura on the front desk and Omar in the lobby were exceptional. We would recommend the hotel to anyone who likes great service with a smile.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

beata

Stayed 3 nights in Oct 2024

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Julien

Stayed 3 nights in Oct 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Luxury Hotel
My husband and I recently stayed at the Botánico Hotel & The Oriental Spa Garden and had the most amazing experience. We stayed for 5 nights and the staff were absolutely amazing the entire time. When we arrived, the front desk staff were very helpful and Antonio (I believe was his name) showed us to our room. Once in the room, he explained several things about the room which was a great way to familiarize ourselves with the space we would call home for the next few days. The front desk staff were extremely friendly and professional our entire stay. We were able to call and easily get an iron, taxi etc. The attention to detail in the room was superb. We especially enjoyed the pillow menu options and turn down service. The breakfast was outstanding and a lovely way to start the day. We utilized the spa area with a couples massage and played tennis.  I love fresh flowers and the fresh rose in the bathroom was a wonderful touch. We dined at The Oriental and II Pappagallo which were both delicious. The live music each night was a fun treat for a wind down at the end of the evening.  Hotel Botanico is a true Luxury Hotel and I thank the entire staff for making our trip to Tenerife so wonderful.
Stayed 5 nights in Sep 2024

6/10 Okay

Mariana, Miami Beach

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Needs a refurb, poor service, area around not v nice
Stayed 4 nights in Sep 2024

8/10 Good

Wade

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great attention to detail. Very accommodating. Not the best for kids due the limited options. But for a couple it will be excellent. I wish the Spa was included. But breakfast every morning was great. The food at the bar was okay. Limited on options in my opinion. We did have issue with some reservations but they were understanding.
Stayed 3 nights in Sep 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel belle et classe, avec personnel charmant.
Stayed 10 nights in Sep 2024

10/10 Excellent

Amy

Stayed 6 nights in Aug 2024

6/10 Okay

Maryam

Stayed 3 nights in Aug 2024

6/10 Okay

Tonny

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

PEDRO, KEW GARDENS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. The spa wow incredible. The peaceful and quiet place. The staff super excellent and the restaurant
Stayed 7 nights in Aug 2024

10/10 Excellent

Baljinder

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely 5 star hotel, staff was fantastic, it was the perfect location for our base. Plus we enjoyed the Spa facilities.
Stayed 7 nights in Aug 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with fantastic staff . A couple of km walk downhill into town. It is a big hill back which was ok for us to walk but you may need a taxi which apparently are cheap. The spa is lovely but might need a little work doing on the spa rooms.
Stayed 10 nights in Jul 2024

10/10 Excellent

MOHAMMED, Old Bridge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! I can’t fault Hotel Botanico for anything. Beautiful and well-maintained gardens. The spa is wonderful and included in the price. Live entertainment at night. I can’t ask for anything more. If you’re in the area, do yourself a favor and book at least one night in Hotel Botanico
Stayed 1 night in Jun 2024

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jun 2024

10/10 Excellent

Philippe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
We went as a family of 3. The room was very good, very clean and offer enough space for a toddler to be comfortable. The service is amazing and the restaurant really really good... A bit expensive but definitly worth it. The gardens are really nice too. We really had a wonderful time.
Stayed 6 nights in May 2024

10/10 Excellent

Patrick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at this hotel, and it's no wonder it's considered one of the best on the island. The attention to detail was stunning, from the spacious rooms with comfy beds and balconies overlooking the pool, gardens, or Mount Teide, to their amazing jellyfish tank and collection of colourful parrots. The breakfast buffet was extensive, and while dinner offered a delicious a la carte menu with generous portions, vegans/vegetarians might find the options a bit limited after a few days. Their spa facilities were wonderful and thanks to their babysitting service we were able to enjoy a couple of hours in the spa. The staff was very helpful and willing to assist with any requests to ensure we had a relaxing stay.
Stayed 4 nights in Apr 2024

10/10 Excellent

Kristjan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel and garden. Excellent service and food. I had pain in soles of the feet but became much better with reflexology at the spa. Without asking I got a free upgrade to an ambassador suite and a bottle of very good red wine.
Stayed 3 nights in Apr 2024

10/10 Excellent

James

Stayed 3 nights in Apr 2024

8/10 Good

Arabella

Stayed 7 nights in Apr 2024