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Suite (2 Adults)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite Frontal Ocean View (2 adults)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite (3 Adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite (1 Adult)

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Suite (Teide View) (1 Adult)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Suite (Teide View) (2 Adults)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Hotel Amenities

All-inclusive Details

All-inclusive room rates at AluaSoul Orotava Valley - Adults only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • Buffet meals, snacks, and select beverages included
  • Dining and beverage availability limited at one or more venues

Entertainment

  • Onsite entertainment and activities

Not included

  • Premium/non-domestic alcoholic beverages
  • Spa/beauty facilities and services

  • Buffet-style meals included
  • Onsite entertainment and activities included
  • Local non-alcoholic beverages and soft drinks included
  • Additional gratuities accepted
  • Surcharge for premium or imported non-alcoholic beverages
  • Premium/imported alcoholic beverages not included
  • One or more venues limit dining availability
  • One or more venues limit beverages
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Spa/beauty facilities and services not included
  • All onsite activities, and facilities and equipment included

Property Features

Some rates at AluaSoul Orotava Valley - Adults only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to an outdoor pool, AluaSoul Orotava Valley - Adults only provides an outdoor tennis court, a sauna, and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Mediterranean hotel also offers a terrace, a vending machine, and multilingual staff.

AluaSoul Orotava Valley - Adults only is a smoke-free property.

  • Daily
  • Number of outdoor pools - 1
  • Water dispenser
  • Elevator
  • Locally-owned & organized tours & activities
  • Fitness facilities
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • Dry cleaning/laundry service
  • No single-use plastic soda bottles
  • Games
  • No single-use plastic stirrers
  • No single-use plastic straws
  • Table tennis
  • Wheelchair accessible
  • Food and water bowls
  • Reusable cups only
  • Water-efficient showers only
  • Water-efficient toilets only
  • Distance from property (ft) 328
  • Terrace
  • Luggage storage
  • Distance from property (meters) 100
  • Free buffet breakfast
  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Shopping on site
  • Pool umbrellas
  • Outdoor tennis courts - 1
  • Total number of rooms - 202
  • Number of floors - 3
  • Number of buildings/towers - 4
  • Tennis on site
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Free breakfast
  • Grocery/convenience store
  • Concerts/live shows
  • Tours/ticket assistance
  • Year Built - 2001
  • Evening entertainment
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Smoke-free property
  • Free parking nearby
  • Number of restaurants - 2
  • Vending machine
  • Carport
  • Garden
  • Multilingual staff
  • Off-street parking

Room Amenities

AluaSoul Orotava Valley - Adults only offers 202 accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers. This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Cable/satellite TV service
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Balcony
  • Desk
  • In-room climate control (air conditioning)
  • Separate sitting area
  • Wireless internet access
  • Shower only
  • Satellite TV service
  • Free WiFi
  • Rainfall showerhead
  • Separate bedroom
  • LED TV
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bedrooms - 1
  • Number of bathrooms - 1
  • Number of beds 1
  • Laptop-friendly workspace
  • LED light bulbs
  • Wardrobe or closet

Parking

Free parking nearby

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Terra Café - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Mare Nubium - This restaurant specializes in local and international cuisine and serves dinner only. Open daily.

Kentia Pool Club - This bar is located by the pool. Open daily.

Agua Lobby Bar - Onsite bar. Open daily.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Snorkeling nearby
  • Surf lessons - nearby
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Fishing nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Yoga classes/instruction on site

Hotel Policies

Payment types

Fees

Optional extras

  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

Service animals are allowed

Service animals are exempt from fees/restrictions

Annual carbon offsets

Car recommended

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Pets cannot be left unattended

Commonly-touched surfaces are cleaned with disinfectant

Caters to adults only

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Pets allowed in specific rooms only

Staff wears personal protective equipment

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitization guidelines Safe Tourism Certified (Spain)

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Minimum guest age is 16

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 20 per pet, per night
  • Dogs only
  • 1 total (up to 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pool access available from 10:00 AM to 6:00 PM.

Guests under 16 years old are not permitted at this adults-only property.

Only registered guests are allowed in the guestrooms.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

A car is recommended for transportation to and from this property.

Hotel Names

  • Diamante Suites
  • Diamante Suites Hotel
  • Diamante Suites Puerto de la Cruz
  • Hotel Diamante Suites
  • Hotel Diamante Suites Puerto de la Cruz
  • Hotel Diamante Suites Adults Puerto de la Cruz
  • Hotel Diamante Suites Adults
  • Diamante Suites Adults Puerto de la Cruz
  • Diamante Suites Adults
  • Hotel Diamante Puerto De La Cruz
  • Hotel Diamante Suites Tenerife/Puerto De La Cruz
  • Hotel Diamante Suites Adults Only
  • Hotel Diamante Suites
  • Aluasoul Orotava Valley
  • AluaSoul Orotava Valley Adults only
  • AluaSoul Orotava Valley - Adults only Hotel
  • AluaSoul Orotava Valley - Adults only Puerto de la Cruz
  • AluaSoul Orotava Valley - Adults only Hotel Puerto de la Cruz

Awards & Affiliations

  • Biosphere

Hotel Reviews

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