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Hotel Marte

3.0 star property

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Photo gallery for Hotel Marte

Outdoor pool, sun loungers
Lobby sitting area
Outdoor pool, sun loungers
Lobby sitting area
Superior Room | Desk, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Calle del Doctor Ingram, 20, Puerto de la Cruz, Tenerife, 38400
  • Plaza del Charco
    ‪3 min walk‬
  • Loro Park
    ‪17 min walk‬
  • Lago Martianez Swimming Pools
    ‪9 min drive‬
  • Tenerife (TFS-Tenerife South)
    ‪68 min drive‬

Room options

View all photos for Single Room

Single Room | Desk, iron/ironing board, free WiFi

Single Room

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Desk, iron/ironing board, free WiFi

Double Room

  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room (2 Adults and 1 Child)

Desk, iron/ironing board, free WiFi

Triple Room (2 Adults and 1 Child)

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room

Superior Room | Desk, iron/ironing board, free WiFi

Superior Room

  • 237 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double room with french balcony

Desk, iron/ironing board, free WiFi

Double room with french balcony

  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Studio Suite

Junior Studio Suite | Desk, iron/ironing board, free WiFi

Junior Studio Suite

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free WiFi

Triple Room

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About this property

Hotel Marte

3-star Puerto de la Cruz hotel connected to a rail/subway station, walkable to Plaza del Charco
Along with an outdoor pool, this smoke-free hotel has a fitness center and a rooftop terrace. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
Hotel Marte offers 95 accommodations. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include desks and phones. Refrigerators, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Marte features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and concierge services.

Hotel Marte is a smoke-free property.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 3 buildings
  • 6 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator on request

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in Half Board or Full Board rates on December 25 will receive the Christmas Gala Dinner, included in the room rate. Guests booked in Half Board or Full Board rates on December 31 will receive the New Year's Eve Gala Dinner, included in the room rate. For all other bookings, access to Gala Dinner is optional and a fee is charged at the property for guests who wish to attend.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • In-room safe fee: EUR 2.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Marte
Hotel Marte Puerto de la Cruz
Marte Hotel
Marte Puerto de la Cruz
Hotel Marte Tenerife/Puerto De La Cruz
Hotel Marte Hotel
Hotel Marte Puerto de la Cruz
Hotel Marte Hotel Puerto de la Cruz

Hotel Marte Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 87 out of 291 reviews
Rating 8 - Good. 130 out of 291 reviews
Rating 6 - Okay. 48 out of 291 reviews
Rating 4 - Poor. 18 out of 291 reviews
Rating 2 - Terrible. 8 out of 291 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality hotel.

Really good location and only a short walk to the bus station. Staff were very pleasant. Breakfast was the best I’ve had in Puerto , there was something for everyone to eat and very good quality. The building was very clean and had great WiFi . I’ve been here 3 times now and will be booking again in the future.
Stayed 2 nights in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Pleasant stay. Good thing was able to get UK TV eg BBC1 and ITV. This is very unusual. Rooms were nice with kitchen area. Was not impressed with breakfast, it was OK but missing some items. Good value. Recommended.
Stayed 3 nights in Jan 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older facility but clean and well maintained. Great staff.
Stayed 1 night in Dec 2024

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
only fault no sky or bbc news
Stayed 2 nights in May 2024

2/10 Terrible

Maxim

Disliked: Cleanliness, property conditions & facilities
Budget hotel in a reasonably good location close to public parking. Breakfast was excellent. Staff was pretty welcoming and accommodating. These are all the pluses. The condition of the property, however, is terrible. No air conditioning (as expected), but there was also low air circulation in the room. Even being terribly tired after a long day you may not have a comfortable sleep. Furniture, walls are all awfully tired. On the top of all, room had no flowing water in the morning. So you can’t take a shower, flush the toilet or even wash your hands. So I would never return and never recommend anyone staying here!
Stayed 1 night in Nov 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
The hotel is very conveniently located near the bus station, the staff are friendly and helpful and the breakfasts are very good. On the down side the wifi was unreliable and could not be accessed at peak times, secondly my room's only source of natural light was a light well which was a bit depressing.
Stayed 4 nights in Sep 2023

2/10 Terrible

Meryl

Stayed 2 nights in May 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel in great location. Plenty areas to sit and sunbathe, also small pool area. Room and all areas were very clean. Nice foyer with a reasonably priced bar. Breakfast was included, limited choice, however adequate.
Stayed 3 nights in Mar 2020

8/10 Good

Ehud Udi

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2020

8/10 Good

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

stop over

very good for stop over to north airport
Stayed 1 night in Feb 2020

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good central hotel.

I had a budget room so it was ok, there are nicer options with balcony. There is a nice foyer to sit in. The breakfast was good with plenty of choice. Nice and central and only 10 minutes from the bus station.
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yummy

Breakfast is excellent value for money at 6 euros !
Stayed 3 nights in Jan 2020

8/10 Good

Kemi, England

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location of this hotel as it was easy to get around to different central points - although cars and coaches had to drop us around the corner but it was a short walk. The staff were friendly and helpful. I was disappointed that it took a few days of me constantly asking for an iron. The WiFi was really bad. Also the room temperature couldn’t be adjusted and was often cold in the night. There was no air conditioning or heating facilities in the room.
Stayed 4 nights in Dec 2019

10/10 Excellent

Carl M

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tango Marte

It was good, especially the tango
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, nice room, attentive staff, food tasty for breakfast and dinner. Roof top pool small and refreshing good for cooling down with good views of mount Teide and the atlantic ocean. Accessability dificult due to different levels and stair access to lifts, room toiletries very limited, food not always replenished after initial rush.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and really nice staff. Close to several restaurants
Stayed 1 night in Nov 2019

6/10 Okay

Linda

Liked: Cleanliness, property conditions & facilities, room comfort
took a while to check in , eggs at breakfast well over cooked
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Apr 2019

4/10 Poor

Tina

Liked: Cleanliness, staff & service

Disappointing stay

We have stayed before at the Marte and it was ok. This time the room had a really bad sour drain smell the whole and we complained.. The breakfast was very very poor!! Cold beans... no scrambled egg.. very limited choice of hot food fatty bacon... overall it was not worth half the money and we won't return.. We are disappointed because we liked the service and location but they have dropped their standards too low I'm afraid..
Stayed 1 night in Apr 2019

10/10 Excellent

INTELLIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Clean, good breakfast. Funny smell from closet when opened. Helpful front desk
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Matte was is in a great location, only 5 mins walk to old centre of Puerto with bars,cafés etc. About 10 mins walk to the harbour. Staff are so friendly and can't do enough. Rooms have plenty of wardrobe space with extra draws. Cleanliness is exceptional. Bar staff great, just a brilliant hotel.
Stayed 7 nights in Mar 2019

8/10 Good

Milan, Ljubljana

Liked: Cleanliness, staff & service, property conditions & facilities

Highly recommend!

Hotel employees are so kind and helpful. Went out of their way to pack us a lunch to go on the day we left because we had missed dinner the night before. Food is good! There is a pool atop the hotel with STUNNING views of Tiede and Puerto Cruz. Chaise lounges and umbrellas included. Located a 2 minute walk from main bus area if you are coming by public transport. Very easy to find. The only inconvience I saw was the lack of air conditioning in the rooms, could be a problem during the summer but in the winter it was fine.
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019