Hotel Puerto Azul

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Puerto Azul

Balcony view
Bathroom sink
Bathroom shower
Room
View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Del Lomo, 24, Puerto de la Cruz, Santa Cruz de Tenerife, 38400
  • Plaza del Charco
    ‪3 min walk‬
  • Dock of Puerto de la Cruz
    ‪4 min walk‬
  • Puerto de la Cruz Town Hall
    ‪6 min walk‬
  • Tenerife (TFS-Tenerife South)
    ‪78 min drive‬

Room options

Club Double Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

City Double Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Standard Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

Elite Double Room

  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Hotel Puerto Azul

Puerto de la Cruz hotel with rooftop terrace
A full-service spa, a rooftop terrace, and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, spa services, a microwave in a common area, and express check-in are onsite.
Hotel Puerto Azul offers 29 accommodations with tablet computers and minibars. Beds feature down comforters. 37-inch flat-screen televisions come with digital channels. Bathrooms include showers and hair dryers.

This Puerto de la Cruz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, JACUZZI. The spa is equipped with a spa tub. The spa is open daily.
Hotel Puerto Azul features a full-service spa. Wireless Internet access is complimentary. This Puerto de la Cruz hotel also offers a rooftop terrace, spa services, and a vending machine.

Hotel Puerto Azul is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 9:00 AM and 11:30 AM.

Languages

Dutch, English, French, German, Greek, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 9:00 AM to 11:30 AM for a fee: EUR 10 for adults and EUR 10 for children
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (39 inches high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with digital channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests are required to download the property's TTLOCK mobile app before check-in

Access methods

Front desk (limited hours), smart lock

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Puerto Azul Hotel
Hotel Puerto Azul Puerto de la Cruz
Hotel Puerto Azul Hotel Puerto de la Cruz

Hotel Puerto Azul Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 18 out of 28 reviews" "
Rating 8 - Good. 6 out of 28 reviews" "
Rating 6 - Okay. 3 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Arpan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una maravilla de hotel. Recientemente reformado y se nota. Estrenamos el aire de una de las habitaciones y todo estaba perfectamente limpio. Las chicas muy simpáticas tanto de limpieza como de recepción. La ubicación muy buena con gran cantidad de opciones gastronómicas. Aparcamiento gratuito “detrás” del hotel, a 3 min andando. Muy recomendable.
Stayed 8 nights in Aug 2024

10/10 Excellent

Pierre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Beatriz

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo super bien muy céntrico, personal amable limpieza estupenda, y el yacuzzi estupendo repetiremos deguro
Stayed 2 nights in Jul 2024

10/10 Excellent

Helene, NANTES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionnel! Chambre très agréable et fonctionnelle. Situation idéale en ville mais proche des plages. Mon meilleur point de chute à Puerto. La gentillesse de tout le personnel est géniale
Stayed 4 nights in Jun 2024

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the jacuzzi on the terrace
Stayed 7 nights in Apr 2024

10/10 Excellent

Nauzet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel en calle peatonal. Muy cerca de todo.
Stayed 3 nights in Mar 2024

10/10 Excellent

Laurine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien placé. La terrasse sur le toit avec le jacuzzi est très agréable. Chambre calme et spacieuse
Stayed 2 nights in Mar 2024

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

4/10 Poor

Francine

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Zimmer waren nicht sauber und das Hotel hat generell keinen sauberen Eindruck gemacht. Bett viel zu kurz, grade wenn man 1,85 ist. Lage war super und das Personal super nett.
Stayed 1 night in Feb 2024

10/10 Excellent

José Ramón

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Simo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jacuzzi on top floor and sun deck were nice and the staff was very helpful
Stayed 8 nights in Jan 2024

10/10 Excellent

Pascal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist sehr modern renoviert und ausgestattet. Die Dachterasse ist schön gestaltet. In der Lobby gibt es Kaffee und Getränke kostenlos. Das Frühstück ist einfach, aber für den Preis mehr als angemessen. Das Personal ist sehr motiviert und stets hilfsbereit. Man bekommt täglich tips zu Ausflügen, die nicht im Reiseführer stehen und die Zimmer sowie das gesamte Hotel werden jeden Tag perfekt gereinigt. Bei jedem Anliegen stehen die Mitarbeiter sofort helfend zur Seite. Die Zimmer sind etwas speziell, da es kein Standardhotel ist. Das Zimmer mit Terrasse fiel etwas klein aus und es gab wenig Stauraum. Dennoch war alles sauber, es gab ein tolles Badezimmer mit Regendusche und ein sehr gutes WLAN. Parken kann man nicht vorm Hotel, jedoch am alten Hafen kostenlos. Dafür bekommt man eine sehr gute Lage und ist in 2 Minuten am Plaza Charco. Die Lage des Hotels ist ruhig aber zentral.

6/10 Okay

Julisa Judit

Traveled with partner
Liked: Property conditions & facilities
Me gustó mucho la decoración, habitaciones pequeñas y sin vistas hacia afuera del hotel, el jacuzzi estaba muy bien pero siempre ocupado aunque estupendas vistas desde el jacuzzi personal atento y profesional la unica pega es que no habia nadie en recepción desde las 11 de la noche hasta las 7 de la mañana
Stayed 2 nights in Oct 2023

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Unterkunft in mitten der Altstadt
Stayed 7 nights in Sep 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023