A rooftop terrace, tour/ticket assistance, and a front-desk safe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine. Limited housekeeping is available.
Hotel Tejuma offers 20 accommodations with safes and complimentary toiletries. Rooms open to balconies or patios. Beds feature pillowtop mattresses. This Puerto de la Cruz hotel provides complimentary wireless Internet access. Bathrooms include bathtubs. Housekeeping is offered on a limited basis and irons/ironing boards can be requested. Cribs/infant beds (surcharge) are also available.
Hotel Tejuma features a rooftop terrace, a vending machine, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. This Puerto de la Cruz hotel also offers room service (during limited hours), a front-desk safe, and an elevator.
Hotel Tejuma is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Food and drink
Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 7 for adults and EUR 7 for children
Family friendly
Crib (surcharge)
Conveniences
Luggage storage
Safe at front desk
Vending machine
Guest services
Housekeeping (limited availability)
Tour and ticket assistance
Outdoors
Rooftop terrace
Accessibility
Elevator
More
1 building
3 floors
Smoke-free property
Room amenities
Bedroom
Crib (surcharge)
Pillowtop mattress
Bathroom
Bathtub
Free toiletries
Private bathroom
Towels provided
Entertainment
HDTV
Food and drink
Limited room service
More
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Check-out
Check-out before noon
Special check-in instructions
This property doesn't offer after-hours check-in
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 7 for adults and EUR 7 for children
Cribs (infant beds) are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Hotel Tejuma
Hotel Tejuma Puerto de la Cruz
Tejuma
Tejuma Hotel
Tejuma Puerto de la Cruz
Hotel Tejuma Tenerife/Puerto De La Cruz
Hotel Tejuma Hotel
Hotel Tejuma Puerto de la Cruz
Hotel Tejuma Hotel Puerto de la Cruz
Hotel Tejuma Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Overall terrible experience. The bed for uncomfortable the room was hot and outdated and the towels were like cardboard. We asked to be reimbursed for the night we weren’t going to use because it was that bad and we found another hotel. Of course, they said that they cannot refund us the money, but they were quick to charge us the entire day upon check-in. Stay away from this place.
We loved the place! Friendly staff, great location, very clean, spacious rooms, quiet, lovely roof terrace, super fast broadband. Everything as it should be. Next time we are in Puerto de la Cruz we will stay at this hotel that’s for sure!
Nothing like the pictures on your website. VERY outdated. No safe, no balcony. Towels were so thin they were unusable. Julio on reception was very friendly and helpful. Roof terrace is excellent. No parking whatsoever and 87 steps or very steep hill to get to it. Meals are taken in nearby hotel and were excellent.
Don't be taken in with the photos, they show lovely balconies but I didn't get this. I was firstly put in a room which was dark and just a window. I went down and said I was entitled to a balcony and after a few phone calls and being asked for another 26 euros was given a room with the tiniest balcony only enough room for a chair. I had no water at all on the first day, after which there was no hot water in the bathroom sink and a dribble of a hand held shower in a bath that had no plug. The bed was all springs and sunk in the middle. Very dated. Only an old man on reception on the odd occasion who never smiled or acknowledged you. It did not feel like a holiday at all. I have stayed in nicer hostels at half the price.
Very kind reception people, clean room, quite hotel, authentic local atmosphere. Good old style aside "tourist factories". Very good price for single private room compatible with a bed price at a hostel. If ever Tenerife again, Hotel Tejuma will be my hub for travels.
Martin
4/10 Poor
Verified traveler
Sep 3, 2016
Disliked: Cleanliness, room comfort
Coakroach in the room
The hotel is well located close to the city centre. The equipment of the room is ok but we had a problem with a cockroach, that we found in the morning next to our bed. We explained this situation to the staff and they even did not appologize. They just said it is normal during the warm weather. It was not a nice experience.
The room was clean. Excellent value for money. The owner was friendly and helpful. The hotel is located just a few minutes walk from the centre, via the steps or ramp just down the street from the hotel.
I have to say this is very good hotel. The equipment was old, but the hotel is clean and I felt really good there! Good price, good location
Verified traveler
6/10 Okay
Peter, London
Jan 8, 2015
Weekend stay
For the price and location this is a good value option.
Peter
4/10 Poor
Peter, London
Oct 14, 2014
Liked: Cleanliness
Disliked: Property conditions & facilities
Good Value
Listen this is not 4* or 3* however for an overnight excellent value , I wouldn't want to spend anymore than a day.
Great value for money, friendlier than Fawlty Towers but no rooms with views. Oh could do with a bit more lighting in the hallways.
old fashioned, but comfortable and value for money
I stayed in this hotel for two nights in March 2014. The hotel is a bit old fashioned, but it delivered on the three most important things I expect from a hotel - a clean room, a comfortable bed, and a hot shower (which all lacked in a 3* modern hotel I also stayed in while in Puerto de la Cruz)! Complimentary toiletries were provided, inc a toothbrush & toothpaste. The breakfast is provided in a nearby 4* hotel. The owner doesn't speak much English, but is very friendly. The hotel is very close to the main bus station, as well as everywhere else in town. Great value for money!
Verified traveler
8/10 Good
Traveller, Lancashire, England
Dec 16, 2012
Liked: Cleanliness, staff & service
A good value hotel for people who want to explore
A nice hotel in a good location only 5mins from the bus station and 10 from the main square. The hotel doesn't provide breakfast but arranges for you to eat in a 4* hotel 5mins away where a good buffet breakfast is available. As a 2* hotel it is short on facilities and the balconies are small although I had a great view of El Teide from mine. However the owner is friendly and all in all it is a good value hotel for the price. You might need to request an extra blanket in the winter as it can get cool at night.
The hotel is especially suitable for people who will get out and about and explore Tenerife due to the good public transport network linking Puerto de la Cruz with the rest of Northern Tenerife.
Traveller
8/10 Good
Mette, Norway
Feb 16, 2011
Liked: Cleanliness, staff & service
TEJUMA hotel - Pto. del a Cruz Tenerife, STAIRS
I will recommend this hotel to others. BUT you must bring with you cachmoney, to pay at arriwel.
And you have to be fitt and not handicapped or to old. A lot of stairs from sentrum Puerto del a Cruz to the Tejuma hotel. Very sentral hotel, and it is a lot of stairs everywhere in Puerto del a Cruz. Very little sun, and I will go there again if I get the same love price for one night.