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Hotel Tigaiga

4.0 star property

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Photo gallery for Hotel Tigaiga

Outdoor pool, open 7:00 AM to 7:30 PM, pool umbrellas, sun loungers
Reception
Garden
Terrace/patio
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Pool
  • Room service
  • Housekeeping

Explore the area

Map
Parque Taoro 28, Puerto de la Cruz, Santa Cruz de Tenerife, 38400
  • Taoro Park
    ‪1 min walk‬
  • Risco Belle Aquatic Gardens
    ‪6 min walk‬
  • San Telmo Promenade
    ‪13 min walk‬
  • Tenerife (TFS-Tenerife South)
    ‪70 min drive‬

Room options

View all photos for Twin Room, Garden View (Taoro side, 1 adult)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Twin Room, Garden View (Taoro side, 1 adult)

  • 161.46 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Garden View (Taoro side, 2 adults)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Twin Room, Garden View (Taoro side, 2 adults)

  • 161.46 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Mountain View (Teide side, 2 adults)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Twin Room, Mountain View (Teide side, 2 adults)

  • 161.46 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Mountain View (Teide side, 1 adult)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Twin Room, Mountain View (Teide side, 1 adult)

  • 161.46 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Tigaiga

4-star Puerto de la Cruz hotel steps from Taoro Park
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, spa services, and conference space. Housekeeping is available on request.
Hotel Tigaiga offers 79 air-conditioned accommodations with safes and bathrobes. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Hotel Tigaiga features an outdoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 1292 square feet (120 square meters) include conference space. This Puerto de la Cruz hotel also offers spa services, a library, and a terrace. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hotel Tigaiga is a smoke-free property.

Restaurante Jardín - Onsite restaurant.
Restaurante Tinguaro - This restaurant overlooks the ocean and pool. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • Uncovered self parking on site (EUR 7 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante Jardín
  • Restaurante Tinguaro

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,292 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Built in 1959
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: EUR 7 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 7:00 AM to 7:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Tigaiga
Hotel Tigaiga Puerto de la Cruz
Tigaiga
Tigaiga Hotel
Tigaiga Puerto de la Cruz
Hotel Tigaiga Tenerife/Puerto De La Cruz
Tigaiga Hotel Puerto de la Cruz
Tigaiga
Hotel Tigaiga Hotel
Hotel Tigaiga Puerto de la Cruz
Hotel Tigaiga Hotel Puerto de la Cruz

Hotel Tigaiga Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 33 out of 44 reviews
Rating 8 - Good. 8 out of 44 reviews
Rating 6 - Okay. 3 out of 44 reviews
Rating 4 - Poor. 0 out of 44 reviews
Rating 2 - Terrible. 0 out of 44 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a superb hotel in a lovely neighborhood. We were half board and the food was excellent. Breakfast is also excellent but what made the restaurant so good is the staff and the manager Jose. The pool area is beautifully kept and there are plenty of sun loungers. The team at reception are lovely people and the staff who cleaned our room were extremely professional. I would return to this hotel in a heartbeat and probably one of the best hotels that we had the privilege to holiday in for a long time. Thank you for a great holiday in a superb hotel.
Stayed 10 nights in May 2024

10/10 Excellent

Rosa

Beautiful surroundings. Peace and quiet. Beautiful hotel
Stayed 2 nights in May 2024

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

6/10 Okay

Lax

Liked: Cleanliness, property conditions & facilities
Not 4 stars at all, may be 3 max
The good : Clean, good size balcony and room. Comfortable beds and bedding. Staff are polite, area is quiet, gardens are well kept. The bad : Breakfast was very basic/ catered to more German/ cold meats. There was sign above the fruits to say u need to b ask head chef if u want to take any of it to your room from breakfast buffet Air con is centrally controlled so u have no control on temperature if u want it on. Staff seemed very busy and not proactive. The ugly : They give u no water in the room. No kettle. There is no mini bar/fridge. U need to ask them and they charge if u want one. I asked for one on my first day as we can food n film we needed to store. They brought one in, never tested it so despite being out all day and coming back, it was not cold and not working. I complained, they brought two hours late, plugged it in and said its all working, takes time to cool and left. Next day 2nd fridge still not working. We checked ourselves and noticed the bulb is not even on so either the plug or fridge broken. Complained again and said its urgent. Someone arrives with 3rd fridge an hour later, again plugs in, no checks and goes on to leave. We stopped him and showed him why it doesn't work, cause the bulb is not even on! He agrees and says he'll back in 2min, an hour later no sign of him. I call to complain. Another hour later someone arrives with 4th figure, we tell them its likely not a fridge problem. He figures circuit breaker was on. Terrible service
Stayed 5 nights in Mar 2024

6/10 Okay

Helen

Liked: Cleanliness
It was fine staying here. The grounds are lovely. The food is average.
Stayed 3 nights in Mar 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate. Loved it!
Stayed 7 nights in Feb 2024

10/10 Excellent

Pedro

Stayed 8 nights in Jul 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023

10/10 Excellent

Douglas Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top class smaller hotel
The hotel proved an excellent choice for us. The staff were extremely pleasant and efficient. The gardens and pool were lovely. Would not hesitate to stay again if we visit Tenerife.
Stayed 7 nights in Mar 2023

10/10 Excellent

caroline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great hotel. The staff and management are really friendly and helpful and want to do anything they can to ensure you have a good stay. Beautiful gardens, plentiful tasty breakfast and dinner, plus attention to detail. EG plenty of plug sockets, hangers, storage space, good mirror locations a proper hair dryer, comfortable bed, big shower. We would definitely come back again.
Stayed 3 nights in Mar 2023

10/10 Excellent

Michael

Stayed 14 nights in Feb 2020

10/10 Excellent

Andrew, Stoke On Trent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all incredibly friendly and helpful.
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great setting with its own sub-tropical gardens. Friendly hotel with helpful and polite staff. High standards without being too pretentious.
Stayed 7 nights in Jan 2020

10/10 Excellent

Emilie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel magnifique avec de très belle chambre une vue mer et montagne incroyable où nous avons où profiter des différents deux d'artifices des villes alentours belle surprise. Petite attention qui nous a beaucoup touché à l'occasion de l'anniversaire de mon compagnon alors que nous n avions rien mentionné. Merci beaucoup pour la carte avec ces mots et le tee shirt de l hôtel. Merci pour ce beau séjour, Personnels au petit soin du matin au soir.
Stayed 7 nights in Sep 2024

8/10 Good

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundlicher Service
Stayed 7 nights in Sep 2024

10/10 Excellent

THIERRY

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionnel
Que dire si ce n'est excellent. Il y a tout ce qu'il faut, une grande chambre propre, un service excellent des jardins exceptionnels. Les repas et petits déjeuners sont très bon. Si je devais trouver un inconvenient c'est le manque d'un petit frigo pour y mettre ses propres produits frais ou bouteilles d'eau.
Stayed 5 nights in Aug 2024

8/10 Good

Mª DEL CARMEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambiente muy tranquilo, ideal parejas
Hotel totalmente reformado,muy tranquilo,rodeado d jardines y plantas,varias terrazas donde poder sentarse a ver la puesta de sol o las vistas,desayuno excelente,la cena no es bufett,pero se puede elegir entre dos menús diferentes.Personal amable y atento
Stayed 1 night in Jul 2024

10/10 Excellent

Juergen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöner und gepflegter Garten. Das Personal ist sehr zuvorkommend und freundlich. Die Zimmer schön eingerichtet. Der Gesamteindruck ist sehr gut
Stayed 12 nights in Jun 2024

8/10 Good

Ralf

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles in allem war es sehr gut. Ich habe nur ein paar Kleinigkeiten zur Kritik: Artikel im Bad wurden nicht aufgefüllt - bin ich von einem 4-Sterne-Hotel nicht gewohnt. Einmal wurde der Mülleimer nicht geleert und beim Essen im hoteleigenen Restaurant musste man fast 10 Minuten warten bis man einen Tisch zugewiesen bekam.
Stayed 7 nights in May 2024

10/10 Excellent

Sieglinde Margarete

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uns hat die außerordentlich gepflegte Anlage und die Freundlichkeit aller Mitarbeiter sehr gut gefallen.
Stayed 12 nights in May 2024

10/10 Excellent

Sonja

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gepflegtes ruhiges Hotel, leckeres Essen.
Stayed 5 nights in Apr 2024

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Excellent séjour personnel très sympathique et disponible chambre très bien avec vue sur le parc .Petit dejeuner superbe
Stayed 4 nights in Mar 2024

10/10 Excellent

Henry Reinhard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben im Vorfeld die vielen positiven Bewertungen gelesen und ja, es stimmt. Hier nur ein paar Dinge die uns auch noch positiv aufgefallen sind. Äußerst freundliche Begrüßung, gute Parkmöglichkeiten, kostenpflichtig als auch kostenlos in der Nähe des Hotels, unser Zimmer, im 1. Stock, hatte einen wunderbaren Blick auf den Garten als auch den Teide und dem Meer. Eigentlich unglaublich. Das Zimmer ist sehr sinnvoll ausgestattet, z.B. genügend Bügel in den Schränken, im Bad und Balkon genügend Hacken und Handtuchhalter montiert, so das man auch mehrere Handtücher und ähnliches zum Trocknen aufhängen kann. 2 Menüs à la carte und zusätzlich Büfett, als auch einen festen Tisch, empfanden wir als sehr angenehm, wer wollte, konnte auch auf der Terrasse Platz nehmen. Wir empfehlen das Hotel vollumfänglich.
Stayed 8 nights in Mar 2024