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Mermaid Resort and Dive Center

4.5 star property

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Photo gallery for Mermaid Resort and Dive Center

Outdoor pool, sun loungers
Bar (on property)
Terrace/patio
Breakfast, lunch, dinner served; Asian cuisine
Exterior

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Parking available
  • Breakfast available
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
Sabang Beach, Puerto Galera
  • Sabang Pier
    ‪3 min walk‬
  • Sabang Beach
    ‪5 min walk‬
  • Balatero Port
    ‪9 min drive‬

Room options

View all photos for Family Suite (Suite 3)

Family Suite (Suite 3) | Jetted tub

Family Suite (Suite 3)

  • 721 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Superior Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Jetted tub

Suite

  • 721 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite (Suite 1)

TV

Family Suite (Suite 1)

  • Ocean view
  • 840 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Ocean View

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Deluxe Room, Ocean View

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Royal Suite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Pool Suite

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Pool Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Penthouse

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Penthouse

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Junior Suite

  • Sleeps 2
  • 1 Twin Bed and 1 Double Bed

View all photos for Superior Deluxe Room

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Superior Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Mermaid Resort and Dive Center

4.5-star Puerto Galera resort with private balconies
At Mermaid Resort and Dive Center, relax by an outdoor pool or hit the beach where you can enjoy snorkeling.
Mermaid Resort and Dive Center offers 29 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas and include desks. Tempur-Pedic beds feature premium bedding. Televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Puerto Galera resort provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the resort include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the resort include a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. Mermaid Resort and Dive Center features an outdoor pool and a 24-hour fitness center. This luxury resort also offers a terrace, barbecue grills, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Mermaid Resort and Dive Center has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Paradise - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Filipino, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Airport drop-off shuttle (surcharge)
  • Self parking on site (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: PHP 250 to 350 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Paradise

Things to do

  • 24-hour gym
  • 9-hole adjacent golf course
  • Billiards/pool table
  • Motor boating
  • Outdoor pool
  • Personal motorized watercraft
  • Scuba diving
  • Snorkeling

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • In-room massages

More

  • Built in 2002
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 700.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 250 to 350 per person
  • Airport shuttle fee: PHP 3500 per vehicle
  • Rollaway bed fee: PHP 700.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Paradise Resort Dive Center Puerto Galera
Paradise Resort Dive Center
Paradise Dive Center Puerto Galera
Mermaid And Dive Center
Mermaid Resort Dive Center
Mermaid Resort and Dive Center Resort
Mermaid Resort and Dive Center Puerto Galera
Mermaid Resort and Dive Center Resort Puerto Galera

Mermaid Resort and Dive Center Reviews

Reviews

5.6
Rating 10 - Excellent. 2 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 4 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 4 out of 13 reviews

6.6/10

Cleanliness

6.0/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

6/10 Okay

Phillip

Liked: Staff & service
Disliked: Room comfort
Our Vacation
There are some better looking hotels next door. Bring your own sunscreen and alo Vera if you burn (50spf). Don't drink the hotel drinks 3-5x the market cost which is a 2min walk.

2/10 Terrible

Jeffrey, Minneapolis, MN. USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY AT ANOTHER PLACE! IT'S A DIVE!
The overall condition of this place is run down and in need of renovation. We stayed on the second level in one of the rooms pictured in their add. The AC worked well at night when the sun went down but barely able to make a dent in the Philippine heat during the day. The hot water was just above luke warm temp never hot. other than a general sweep up of the room and scrub of the commode cleanliness was lacking with soap scum visible on the shower stalls. The pool water was green with algae, complete with a sign above the pool that it would cost you 100 peso if you dared to swim in it. The "free wifi" did not work in the room and if you want wifi you had to go outside and sit by their office for a slow connection. The room was about the size of our jail cells in the U.S. And if you wanted to eat anything the restaurant has Korean food only. The Korean guests also made a habit of partying very loudly until after 11 pm every night and there's no recourse because there is no refund with their promo room rate. The only plus was the filipino staff who were always friendly, courteous and tried to help with what they had to work with.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Only for Korean.
If you are a Korean then go here. I'm not so I had a feeling of being a problem.This is a dive sight. I asked if I could go diving with then. The ansver was :NO. One positive thing, it is cheep , but you get what you pay for.

6/10 Okay

mick a , a

Liked: Cleanliness
Disliked: Room comfort
Problems checking in
Room was ok , checking in was a problem , have my passport send me welcome e mail but still could not put 2 and 2 together , moved us on the last night to another room said it was full , wanted to dive with them but they said must go in swimming pool before I could dive ( i gave them my papers ) the problem was Korean owned Korean manger and customers Korean , not a problem 4 me but 4 them I think not want me to dive with them

8/10 Good

HYUNMO, 서울

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
괜찬습니다
바다가 바로 보이는데 리조트입니다 룸상태는 깨끗한편이며 하우스키핑 친절하며 청소도 잘해주었습니다 레스토랑 직원은 불친절하며 교육이 필요할듯 합니다 아쉬운점은 무료 제공되는 물이 업고 번화가에서 살짝 먼거리 입니다 다이버들에겐 최고 이지만 일반 관광객은 비추입니다

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Roland, der Schweiz

Disliked: Staff & service, property conditions & facilities, room comfort
Sehr enttäuscht.
Ich bin sehr enttäuscht von diesem Hotel. Für den Preis gab keinen Safe, das Wifi funktionierte nicht in jedem Zimmer und der Pool war mehr ein Betonloch für übende Taucher. Nach einem heissen Tagesausflug wollten wir um 18.30 da trotzdem noch eine Erfrischung nehmen. Leider wurde das und aber verwehrt. Am Pool war noch angeschrieben 8.00 a.m bis 8.00 p.m. Hotel voller Koreanischer Gäste. Das einzige was 2x reibungslos funtionierte war der Abholservice und die Rückreise an den Airport.

2/10 Terrible

Michael, Brugg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nie wieder in dieses Hotel
Das einzig schöne am Zimmer war di Aussicht, dafür musste man auch 70 Tritte hoch!! Wlan funktioniert nicht im Zimmer, nur teilweise an der Reception. Duschmittel/ Shampo gab es keines, der Deckenventilator lief nicht, der Safe konnte ich nicht Inbetrieb nehmen nach drei mal an der Reception gemeldet, habe ich es aufgegeben. Sogar das Trinkwasser im Zimmer musste man bezahlen. Öffnungszeiten Pool sind bis 20.00 angeschrieben, um 18.00 liessen sie uns nicht mehr rein. Das einzige das klappte war der Transfer mit Boot und Minibus den das Hotel für uns Organisierte

10/10 Excellent

KANGMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
푹 잘 쉬다 갑니다^^
일단 전체적으로는 만족할만한 리조트 입니다. 머무실때는 가능하면 디럭스룸을 추천드려요 일반 스탠다드룸은 나쁘진 않지만 몇가지 불편한것들이 있어요 그래도 에어컨과 선풍기는 정말 빵빵하게 나오고 따듯한물도 잘 나옵니다. 사장님과 직원분들 모두 친절하구요 음식도 맛있습니다. 리조트내에 1.5M와 2M 수영장이 같이 있어서 스노클링이나 다이빙전에 연습과 교육차 수영하기 좋아요 이곳을 예약하실땐 리조트가 체험다이빙 및 자격증 다이빙 교육도 겸하고 있어서 같이 이용하시는것도 좋을것 같습니다. 리조트 지나서 바로 옆에 레스토랑 하나 있는데 이곳에 비혼 이라는 음식과 마늘밥은 꼭 드셔보세요~ 추천드립니다^^

6/10 Okay

byungsu, seoul

한국인을 위한 리조트~^^
사방지역의 호텔치고 청결한편입니다. 무엇보다 한국인 사장님이셔서 한국 분들께 모든직원들이 친절합니다. 기본 룸이 로비에서 가까워 이동도 좋고 와이파이도 잘잡혀서 좋지만 디럭스룸은 큰방과 발코니가 있어 나중에 둘중 고르라면 살짝 고민을 할듯합니다.

2/10 Terrible

Verified traveler

생각보다 허름한 숙소에 놀랬다. 변기도 고장나있고 ;;; 가격은 5만원인데... 옆에 살짝 작은 호텔이 3만원.... 모라 할말이 없다.. 내부 형광등만 좀 신경을 썼어도 더 나아질꺼라 생각이 든다. 불이 너무 어둡다.. 형광등만 좀 개선하면 더 나은 숙소가 되리라 생각한다.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service
다이버에게 알맞은 호텔
가격에 비해 괜찮은 숙소이나 현지 물가가 싼 관계로 가격의 메리트는 크게 없다. (1~2만원/박 차이) 하지만 다이빙 여행자라면 추천한다. 정갈한 음식이나 한산한 위치, 편안한 분위기 등 전체적으로 만족스러울 것이다.