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Hotel Agua Nativa

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Agua Nativa

Porch
View from property
Deluxe Room, 1 King Bed, Lake View (Nativa Suite) | In-room safe, desk, iron/ironing board, rollaway beds
Interior detail
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast included
  • Housekeeping
  • Parking included

Explore the area

Map
Avenida Los Castanos 5, Puerto Varas, Los Lagos, 5550000
  • Puerto Varas Plaza de Armas
    ‪5 min drive‬
  • Casino Dreams Puerto Varas
    ‪5 min drive‬
  • Puerto Varas Beach
    ‪7 min drive‬
  • Puerto Montt (PMC-Tepual)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed, Private Bathroom, Lake View

In-room safe, desk, iron/ironing board, rollaway beds

Standard Double Room, 1 King Bed, Private Bathroom, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Multiple Beds, Private Bathroom, Lake View

In-room safe, desk, iron/ironing board, rollaway beds

Standard Twin Room, Multiple Beds, Private Bathroom, Lake View

  • Lake view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room, 1 King Bed, Private Bathroom

Standard Double Room, 1 King Bed, Private Bathroom | In-room safe, desk, iron/ironing board, rollaway beds

Standard Double Room, 1 King Bed, Private Bathroom

  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View (Nativa Suite)

Deluxe Room, 1 King Bed, Lake View (Nativa Suite) | In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Room, 1 King Bed, Lake View (Nativa Suite)

  • Lake view
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Multiple Beds, Private Bathroom

In-room safe, desk, iron/ironing board, rollaway beds

Standard Twin Room, Multiple Beds, Private Bathroom

  • 247 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Room, Multiple Beds, Private Bathroom

In-room safe, desk, iron/ironing board, rollaway beds

Family Room, Multiple Beds, Private Bathroom

  • 247 sq ft
  • Sleeps 4
  • 2 King Beds

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About this property

Hotel Agua Nativa

3.5-star Puerto Varas hotel with coffee shop/cafe
Along with a bar/lounge, this smoke-free hotel has a coffee shop/cafe and concierge services. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Hotel Agua Nativa offers 25 accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Puerto Varas hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Agua Nativa is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8 AM and 10 AM.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Property is also known as

Hotel Agua Nativa Puerto Varas
Agua Nativa Puerto Varas
Agua Nativa
Hotel Agua Nativa Hotel
Hotel Agua Nativa Puerto Varas
Hotel Agua Nativa Hotel Puerto Varas

Hotel Agua Nativa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 20 reviews
Rating 8 - Good. 7 out of 20 reviews
Rating 6 - Okay. 0 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

scott sandberg

Liked: Cleanliness, staff & service, room comfort
comfortable and good location
nice place to stay with good location just out of town, but close enough to easily get to town. Helpful staff. We enjoyed our stay.
Stayed 2 nights in Jan 2019

10/10 Excellent

John, Puerto Varas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick and easy check in. Staff was super friendly. Very nice room.
Stayed 1 night in Jan 2019

10/10 Excellent

JulioLarenas, Santiago, CHL

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a small boutique hotel, with an excellent personalized service that is continually worried to provide the best customer experience. I would say is a hotel with so much attention in every single detail, no matter how small it is, is important anyway.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff went out of their way to help and rooftop restaurant is excellent and not only for view
Stayed 5 nights in Nov 2018

10/10 Excellent

Cyril

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
atypique mais très sympa
Super hôtel atypique avec des propriétaires très sympa super resto de viande à côté la marca ou on peut aller à pied idem pour la plage Dommage que les chambres familiales n ai pas de vie mais vous pourrez en profiter au super petit déjeuner
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La haut sur la colline
Hotel à flanc de colline. Acces surprenant mais situation agreable. Pas d'ascenceur mais le receptioniste a monté les bagages. Merci
Stayed 1 night in Feb 2020

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agréable et au calme
Arrivée surprenante par une petite route très raide. Accueil tres symphatique. Chambre calme de belle dimension. Excellente literie. Pas d'ascenseur pour les chambres en étage. Petit dejeuner correct dans sallz avec vue sur le lac.
Stayed 1 night in Feb 2020

10/10 Excellent

Vivian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fiquei apenas uma noite, ótimo café da manhã
Stayed 1 night in Aug 2019

8/10 Good

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena estadía
El hotel cumple con todas las condiciones, está bien ubicado, personal muy amable y dispuesto a ayudar, habitación bien calefaccionada, camas cómodas, ofrecen once en la habitación con cargo extra lo cual es excelente para no salir , (sobretodo luego del relajo del hot tub). Podrían mejorar ofreciendo algo más en el desayuno, aunque es bastante completo, podrían agregar kuchen (tipico de la zona), y el frosting es muy pesado en los cupcakes, podrían hacer una variación en ese punto. Al entrar en una parte de la habitación se siente algo de olor a humedad, es leve, pero podrían ver ese tema, porque lo demás todo espectacular.
Stayed 1 night in May 2019

10/10 Excellent

Yasna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinario hotel. Vale la pena tanto las instalaciones como el servicio.
Stayed 1 night in Apr 2019

4/10 Poor

Ruben

Disliked: Staff & service, property conditions & facilities, room comfort
El hotel es malo.
El hotel es básico, no hay buena aislación para el ruido, se escuchan los sonidos del baño de la pieza lateral, las camas son muy duras. Por la calidad del hotel el precio debería ser menor.
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Nivel de Hostal, atención deficiente.
Mas que nivel de hotel me parece que tiene de Hostal, o de un Hotel de 1 o 2 estrellas. Llegue con mi familia al final del día 9:15 p.m., luego de conducir varias horas, la atención de la recepcionista fue deficiente y con muy poca disposición de apoyo... le solicité que conectaran la TV del cuarto pues estaban todos los cables sueltos y no lo hicieron por lo que no la pudimos usar... No habían toallas y tuve que reclamar enfaticamente para que las pusieran, la caja de seguridad estaba cerrada, etc... No regresaría. No puedo dejar de mencionar, que al día siguiente la labor de la nueva recepcionista de la mañana siguiente fue destacable, muy atenta y dispuesta a apoyarnos en todo, inclusive conectó la TV.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice little hotel in a quiet location. The staff was extremely helpful and attentive. Good breakfast buffet. Very unique outdoor hot tub.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Marcia

Liked: Cleanliness, property conditions & facilities, room comfort
Deben mejorar detalles
Estuvimos dos noches, lo positivo: buena limpieza de las habitaciones, las mismas son grandes y cómodas, amabilidad del personal, buena vista desde el comedor, desayuno correcto. Lo negativo: llegamos a las 17:00 hrs, no había toallas, tv malo, teléfono para comunicarse con recepción (era en realidad un citófono) malo. Avisamos en recepción y estuvo un señor muy amable más de media hora tratando de arreglar la tv, como no podíamos ducharnos tampoco al final salimos a comer algo, y al volver ya la tv estaba ok. Por otro lado, no había secador en la habitación y cuando lo solicité me dijeron que revisara bien, insistí en que no había y ahí recién me pasaron uno. Además la ducha teléfono funcionaba bien solamente cuando uno la sacaba del soporte, no se mantenía bien en posición, lo que resultó incómodo para ducharse. Sugerencias: revisar detalles como los mencionados anteriormente ya que hacen la diferencia entre volver o no a un hotel. El desayuno en general bien pero con poca variedad de fruta. Tener un frigobar en la habitación da un plus.
Stayed 2 nights in Jan 2019