Hotel Dreams de los Volcanes - Puerto Varas

4.0 star property

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January 2025

Photo gallery for Hotel Dreams de los Volcanes - Puerto Varas

32-inch flat-screen TV with cable channels, TV, DVD player
Body treatments, facials, massage/treatment rooms
2 restaurants, breakfast served
Exterior
Suite | Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Gym
  • 24/7 front desk
  • Spa

Explore the area

Map
Del Salvador 21, Puerto Varas, Los Lagos, 5550000
  • Casino Dreams Puerto Varas
    1 min walk
  • Puerto Varas Beach
    2 min walk
  • Puerto Varas Plaza de Armas
    2 min walk
  • El Mirador Airport (PUX)
    14 min drive

Room options

Standard Twin

  • 474 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed

  • 473 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

Suite

  • 743 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Dreams de los Volcanes - Puerto Varas

4-star Puerto Varas hotel with coffee shop/cafe
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a health club. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Hotel Dreams de los Volcanes - Puerto Varas offers 50 accommodations with private spa tubs and DVD players. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers.

This Puerto Varas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include minibars and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.
In addition to a seasonal outdoor pool and an indoor pool, Hotel Dreams de los Volcanes - Puerto Varas provides a health club and a spa tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and a meeting room. Event facilities measuring 7965 square feet (740 square meters) include conference space. This business-friendly hotel also offers a sauna, spa services, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Hotel Dreams de los Volcanes - Puerto Varas is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Hotel Dreams de los Volcanes - Puerto Varas has 2 restaurants serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Steam room

Family friendly

  • DVD player
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 7,965 square feet of conference space
  • Business center
  • Meeting room

Spa

  • Facials
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CLP 15000 per person (roundtrip)
  • Airport shuttle fee per child: CLP 15000 (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Dreams de los Volcanes Puerto Varas
Dreams los Volcanes
Dreams Puerto Varas Hotel
Hotel Dreams de los Volcanes Puerto Varas
Hotel Dreams los Volcanes
Hotel Dreams Puerto Varas
Hotel Dreams Volcanes Puerto Varas
Puerto Varas Dreams
Volcanes Puerto Varas
Hotel Dreams los Volcanes Puerto Varas
Dreams los Volcanes Puerto Varas
Hotel Dreams de los Volcanes Puerto Varas
Hotel Dreams de los Volcanes - Puerto Varas Hotel
Hotel Dreams de los Volcanes - Puerto Varas Puerto Varas
Hotel Dreams de los Volcanes - Puerto Varas Hotel Puerto Varas

Hotel Dreams de los Volcanes - Puerto Varas Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 62 out of 97 reviews" "
Rating 8 - Good. 26 out of 97 reviews" "
Rating 6 - Okay. 6 out of 97 reviews" "
Rating 4 - Poor. 3 out of 97 reviews" "
Rating 2 - Terrible. 0 out of 97 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Phenomenal location
Stayed 1 night in Jan 2022

8/10 Good

Juan, Santiago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The condiciones in the room esa not working. The rest excellent
Stayed 2 nights in Dec 2021

8/10 Good

Deborah C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect jump-off place to visit Los Lagos
This is a great place to jump start your visit to Los Lagos. It's a quick (20-30 minute) ride from the Puerto Montt airport. The property is perfectly situated along the bay/shoreline of the town. The vistas from the hotel are stunning: you get perfect views of Osorno and Calbuco from almost everywhere. You can easily walk to town, to shop, to eat, to visit historic places (like the church of the Sacred Heart). We did not visit the casino, we enjoyed the buffet breakfast in the restaurant. The desk clerk upgraded us on our last night stay to an executive suite (601) in the garret on the top floor. It was awesome.
Stayed 1 night in Oct 2019

8/10 Good

Deborah C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot to enjoy spectacular views of Osorno
Hotel de los Volcanes is perfectly situated on the shore with spectacular views of Osorno and Calbuco. You can walk everywhere (to the Church of the Sacred Heart, to the market, along the harbor, to restaurants, etc.) Staff is friendly, junior and executive suites are very comfortable with an array of amenities. We did not use the pool or spa; we enjoyed breakfast buffet in the restaurant. Our last night, we were pleasantly surprised by an upgrade to an executive suite. Thank you!
Stayed 1 night in Oct 2019

6/10 Okay

Jag

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing views
A hotel with a casino! Quite a surprise but the breakfast service (gentleman) was great however not enough was made of the hotel facilities in advising guests. However, when it wasn’t raining you got the MOST amazing view of the volcano and that is what we were there for.
Stayed 2 nights in May 2019

10/10 Excellent

Oren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel, fantastic view. We got upgraded to an amazing suite.
Stayed 1 night in Nov 2018

8/10 Good

juan, santiago, chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, kindly staff. clean room and condortable
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great hotel and location. Excellent room. Needs to get a hotel bar with better opening hours
Stayed 4 nights in Aug 2018

10/10 Excellent

Rodrigo , Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!! Specially Carlos from the front desk!
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice hotel with good view of the volcanos and lake
Friendly staff, good breakfast buffet. Overall good experience.
Stayed 2 nights in Dec 2017

10/10 Excellent

Ingrid, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good experience. I really liked everything.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dreams
Great location with amazing views of both volcanoes. Seems like most rooms have lake views unlike other hotels. Despite being a casino still a great place to stay. Nice spa facilities.

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service
Great position, receptionist rude
Good hotel, bit old but nice. Most staff helpful and friendly. Reception guy was rude though

8/10 Good

Sergio, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and great view to the lake
In general terms my experience was really good.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mariana

Traveled with family
Liked: Property conditions & facilities, room comfort
Excelente ubicación en centro de Puerto Varas
Ubicación excelente, habitación cómoda y buen baño. Nuestra habitación tenía un grato balcón (al que le faltaba mantención en temas de pintura a la baranda). El Spa agradable, aunque por pandemia pudimos disfrutar sólo de la piscina. El desayuno bien, la pastelería no tanto
Stayed 3 nights in Feb 2022

4/10 Poor

Alex Ramón

Disliked: Property conditions & facilities, room comfort
Decepcionante
Decepcionante, es evidente la falta de mantenimiento de las instalaciones e infraestructura. No resulta acogedor ni hay ambiente que invite a estar. Su distribución de los espacios comunes es estrecha y de mucho recoveco. La tarifa ni se condice con el nivel del hotel. No volvería.
Stayed 1 night in Feb 2022

10/10 Excellent

Joaquín

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calidad internacional
Excelente servicio, muy buena recepción, los anfitriones fueron muy amables, excelente medidas de higiene, buen desayuno buffet.
Stayed 3 nights in Feb 2022

10/10 Excellent

Telma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeito!
Hotel muito bem localizado, próximo a tudo, de frente para o lago. A vista do nosso quarto maravilhosa, em todos os horários. Gostei da forma como é servido o café da manhã e que o estacionamento era no prédio o que facilita.
Stayed 3 nights in Feb 2022

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravillosa vista
Siempre es agradable estar en Dreams Puerto Varas. La vista y ubicación son insuperables.
Stayed 2 nights in Jan 2022

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
MALA ESTADIA
FUE BIEN HASTA EN ULTIMO DIA CUANDO LLEGUE EN LAHABITACION A LAS 9:30 PM Y TENIA AGUA EN EL PISO - TUVE QUE CAMBIAR DE HABITACION PARA OTRO PUNTO DEL HOTEL, CON UNA MALA VISTA. POR TODO ESTO QUE PASO Y LO TIEMPO PARA IDENTIFICAR O QUE ESTABA PASANDO Y EL TIEMPO PARA CAMBIAR DE HABITACION, PERDI LA CENA QUE TENIA RESERVADO, TODO ESTO PASO POR FUGA DE AGUA EN OTRA HABITACION. PERDI MAS DE 2 HORAS CON ESTE TEMA TODO Y AL DIA DE SALIR DEL HOTEL, PASADO 30 MIN DEL HORARIO DE CHECK-OUT ME LLAMAN PARA BAJAR QUE LA ESTADIA HABIA ACABADO. MUY MOLESTO CON TODO ESTO.
Stayed 3 nights in Jan 2022

10/10 Excellent

ANDERSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente, muy cómodo y hermosa vista
Stayed 1 night in Jan 2022

6/10 Okay

Marcelo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Reclamo
No tan buena como esperaba, no está la clave wifi en la habitación, yo contraté la habitación con tina de hidromasaje y no la tenía, llamé para cambio y no tenian disponibilidad, decepcionante
Stayed 1 night in Jan 2022

8/10 Good

jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022