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Hotel y Cabañas Puerto Pilar

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

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Superior Cabin, Lake View | Free WiFi, bed sheets
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View from property
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
Ruta V 225 Kilometro 27, Puerto Varas, 5550000
  • Lake Llanquihue
    ‪2 min drive‬
  • Venado Beach
    ‪10 min drive‬
  • Petrohue Falls
    ‪27 min drive‬
  • Puerto Montt (PMC-Tepual)
    ‪57 min drive‬

Room options

About this property

Hotel y Cabañas Puerto Pilar

3-star Puerto Varas hotel with restaurant
A restaurant, concierge services, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and barbecue grills are onsite.
Hotel y Cabañas Puerto Pilar offers 30 accommodations. LED televisions are featured in guestrooms.

Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. This Puerto Varas hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Puerto Varas hotel also offers a terrace, barbecue grills, and multilingual staff. Onsite self parking is complimentary.

Hotel y Cabañas Puerto Pilar is a smoke-free property.

Hotel y Cabañas Puerto Pilar has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 30-inch LED TV

More

  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system

We should mention

This property does not have elevators

Property is also known as

Hotel y Cabañas Puerto Pilar Puerto Varas
y Cabañas Puerto Pilar Puerto Varas
y Cabañas Puerto Pilar
Y Cabanas Puerto Pilar
Hotel y Cabañas Puerto Pilar Hotel
Hotel y Cabañas Puerto Pilar Puerto Varas
Hotel y Cabañas Puerto Pilar Hotel Puerto Varas

Hotel y Cabañas Puerto Pilar Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 2 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Disliked: Staff & service
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
The renovation is overdue. Cabins were nice. We loved the cheerful colors but windows and doors need maintenance. Location was wonderful, right on the lake. Puerto Pilar is one of the very few hotels between Puerto Varas and Petrohue Waterfalls. We preferred to go for breakfast and dinner back to Puerto Varas ( more choices and more economical) .
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Great location with beautiful views of the lake and volcano
Stayed 2 nights in Mar 2019

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

6/10 Okay

Lionel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
La vue, et rien d'autre.
Hormis la vue absolument sublime, cet hotel n'a rien de charmant, avec une déco plutôt sinistre. Mais le pire, est cette odeur de vieux bois pourri dans la chambre, dont on ne peut se débarrasser malgré une aération permanente.
Stayed 3 nights in Feb 2023

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Плохой отель!
Отель-сплошная беда!по приезду наше бронирование не нашли.или не захотели найти.наши дома проданы другим и нас не заселили.денег не вернули и не извинились даже.это в этом отеле норма.и все очень старое.это не 3-4 звезды а хостел 0.5 звезды.не ездите сюда!
Stayed 2 nights in Feb 2020

10/10 Excellent

Carlos A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melhor vista para o lago e o Osorno!!!
Hotel com vista maravilhosa do lago e do vulcão Osorno e um café da manhã excelente!
Stayed 2 nights in Dec 2019

8/10 Good

Clarice

Liked: Cleanliness, room comfort
Disliked: Staff & service
Recepcionista antipatica
Lugar fabuloso, porém quando chegamos lá antes de reservar a recepcionista (antipatica) disse que não poderia fazer reservas por 1 noite, quando entramos no hotel.com tinha a opção de uma noite, fizemos a reserva e voltamos lá...a mulher fez piada dizendo “é a vida...” o hotel estava completamente vazio...sinceramente não entendi. Mas dormimos lá e o café era gostoso.
Stayed 1 night in Jan 2019