Grand Residences Riviera Cancún, a Registry Collection Hotel
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
- Buffet and à la carte meals and snacks included
- 24-hour room service (limited menu)
- In-room minibar (all beverages included)
Not included
- Golf green fees
- Use of golf cart
- Miniature golf
- Motorized water sports
- Snorkeling excursions
- Tennis lessons
- Surcharge for premium food items
- Surcharge for premium or imported alcoholic beverages
- Childcare
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
- Miniature golf not included
- Tennis lessons not included
- 24-hour room service
- Buffet-style meals included
- A la carte dining included
- Gratuities included
- Additional gratuities accepted
- Childcare not included
- Surcharge for premium food items
- Snorkeling excursions not included
- Surcharge for premium or imported alcoholic beverages
- Limited meals offered through room service
- Motorized water sports not included
- Golf green fees not included
- Minibar (all beverages included)
- Use of golf cart not included
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- Transportation to offsite activities not included
- All onsite activities, and facilities and equipment included
- Offsite tours not included
Property Features
Grand Residences Riviera Cancún All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Grand Residences Riviera Cancún All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 3 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Limited complimentary onsite parking is available on a first-come, first-served basis.
Grand Residences Riviera Cancún All Inclusive has designated areas for smoking.
- Children's games
- Children's toys
- Number of outdoor pools - 3
- Number of hot tubs - 1
- Elevator
- Locally-owned & organized tours & activities
- Fitness facilities
- Showcase for local artists
- Free airport transportation
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Business center
- Porter/bellhop
- Vegan menu options available
- Express check-out
- Vegetarian menu options available
- Free self parking
- Free valet parking
- Computer station
- Water-efficient showers only
- Water-efficient toilets only
- Conference space size (meters) - 140
- Number of meeting rooms - 1
- Terrace
- Luggage storage
- Bicycle parking available
- Bicycle tour information
- Hair salon
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Conference center
- Snack bar/deli
- Designated smoking areas
- Pool umbrellas
- Outdoor tennis courts - 2
- Parking (limited spaces)
- Total number of rooms - 144
- Accessible airport shuttle
- Number of floors - 5
- Number of buildings/towers - 7
- 24-hour health club
- Couples/private dining
- Coffee/tea in common areas
- Number of bars/lounges - 3
- Number of poolside bars - 2
- Full-service spa
- Number of beach bars - 1
- Number of swim-up bars - 1
- Beach umbrellas
- Conference space
- Spa treatment room(s)
- Grocery/convenience store
- Tours/ticket assistance
- Year Built - 2013
- Beach sun loungers
- Free WiFi
- Pool sun loungers
- Babysitting or childcare (surcharge)
- Number of coffee shops/cafes - 1
- Children's club (free)
- Supervised childcare/activities (free)
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Number of restaurants - 3
- Conference space size (feet) - 1507
- Laundry facilities
- Beach towels
- Arcade/game room
- Wedding services
- Garden
- Multilingual staff
Family Friendly Amenities
- Family property
- Number of outdoor pools - 3
- Children's pool
- Supervised childcare/activities (free)
- Free WiFi
- Soundproofed rooms
- Outdoor tennis courts - 2
- Children's club (free)
- Grocery/convenience store
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Arcade/game room
- Playground on site
- Microwave
- Free cribs/infant beds
- DVD player
Room Amenities
Grand Residences Riviera Cancún All Inclusive offers 144 accommodations with indoor private spa tubs and iPod docking stations. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. 47-inch plasma televisions come with cable channels and DVD players. Microwaves, espresso makers, and minibars are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
- Television
- Minibar
- Daily housekeeping
- Phone
- Free local calls
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- Ceiling fan
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Soundproofed rooms
- Turndown service
- Free bottled water
- Microwave
- DVD player
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Slippers
- Separate bathtub and shower
- In-room safe (laptop compatible)
- Cable TV service
- Free WiFi
- Pillow menu
- Plasma TV
- TV size: 47
- TV size measurement: inch
- iPod docking station
- Rainfall showerhead
- Furnished balcony
- Private hot tub
- Connecting/adjoining rooms available
- Towels provided
- Bedsheets provided
- Number of beds 2
- Champagne service
- Soap
- Shampoo
- Toilet paper
- LED light bulbs
- Wardrobe or closet
- Toothbrush and toothpaste available
- Private hot tub (indoor)
- Energy-saving switches
Parking
Free self parking , Free valet parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
El Faro Grill - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Lobby Cafe and Bar - This lobby lounge overlooks the garden. Open daily.
Heaven Beach Bar - This beach bar specializes in international cuisine and serves lunch only. Open daily.
Pool Bar - This bar is located by the pool. Open daily.
Flor de Canela - This restaurant specializes in Mexican cuisine.
24-hour room service is available.
Spa Services
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
- Hot stone massage
- Number of treatment rooms 2
- Massages on beach
- Manicures and pedicures
- Body treatments
- Facial treatments
- Aromatherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible parking
Nearby Activities
2 outdoor tennis courts and a 24-hour health club are featured at the hotel. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
- Ecotours nearby
- Golfing nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: MXN 3800.00 per night
- A tax is imposed by the city: MXN 32.57 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at midnight
Check-in time starts at 4:00 PM
Minimum check-in age is: 25
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests staying through a Saturday night may be required to move rooms with hotel assistance.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.
Grey water recycling system
Humane animal treatment
Guest education on local ecosystems and culture
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Long-term renters welcome
Security system
Debit cards not accepted
Property follows sanitization practices of Safe Travels (WTTC - Global)
Staffed front desk
Guest will receive an email before arrival 2 weeks
Onsite COVID-19 testing (PCR) is available
Free onsite COVID-19 testing (Antigen/Rapid) is available
Smoke detector
Reservations are required for onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Gloves are available to guests
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
Guests will receive an email with special check-in instructions
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Gap period enforced between guest stays - 48 hours
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
Pet Policy
- Pets not allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Hotel Names
- Cancun Residences
- Grand Residences Cancun
- Grand Residences Riviera
- Grand Residences Riviera Cancun
- Grand Residences Riviera Cancun Maya Mexico - Puerto Morelos
- Grand Residences Riviera Cancun Condo Puerto Morelos
- Grand Residences Riviera Cancun Puerto Morelos
- Grand Residences Riviera Cancun Condo
- Grand Residences Riviera Cancun Resort Puerto Morelos
- Grand Residences Riviera Cancun Resort
- Resinces Riviera Cancun Puert
Hotel Reviews
Sorry, we seem to have had an issue loading our review content.
Try again?
