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Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

4.5 star property

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Photo gallery for Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

2 outdoor pools
Room, 1 King Bed (Paradise) | View from room
Studio, Oceanfront (Paradise) | Premium bedding, down comforters, minibar, in-room safe
Suite, 1 King Bed (Paradise Swim-up) | Premium bedding, down comforters, minibar, in-room safe
Building design

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • Housekeeping

Explore the area

Map
Carretera Cancun - Tulum Km. 27.5, Puerto Morelos, QROO, 77580
  • Petempich Bay
    ‪6 min drive‬
  • Puerto Morelos Beach
    ‪13 min drive‬
  • Puerto Morelos Town Square
    ‪17 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise) | Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds (Paradise)

  • Sleeps 3
  • 2 Queen Beds

View all photos for Luxury Suite (Paradise)

Premium bedding, down comforters, minibar, in-room safe

Luxury Suite (Paradise)

  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront | Premium bedding, down comforters, minibar, in-room safe

Honeymoon Suite, Beachfront

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Paradise Swim-up)

Premium bedding, down comforters, minibar, in-room safe

Luxury Suite (Paradise Swim-up)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Chillout)

Premium bedding, down comforters, minibar, in-room safe

Suite, Oceanfront (Chillout)

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise Swim-Up)

Studio, Oceanfront (Paradise Swim-Up) | View from room

Studio, Oceanfront (Paradise Swim-Up)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise)

Studio, Oceanfront (Paradise) | View from room

Studio, Oceanfront (Paradise)

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed (Paradise Swim-up)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Infinity Pool)

Premium bedding, down comforters, minibar, in-room safe

Suite, Oceanfront (Infinity Pool)

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Paradise)

Room, 1 King Bed (Paradise) | View from room

Room, 1 King Bed (Paradise)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (ISLAND OASIS)

Suite (ISLAND OASIS) | View from room

Suite (ISLAND OASIS)

  • Sleeps 2
  • 1 King Bed

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About this property

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

4.5-star Puerto Morelos hotel with coffee shop/cafe
Catch some rays at the beach or spend the day relaxing at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. Change of towels is available on request.
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers 355 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. Smart televisions come with satellite channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, and hair dryers. This Puerto Morelos hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include espresso makers and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site.
The onsite spa has 9 treatment rooms including rooms for couples. Services include massages. The spa is open daily.
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive features 2 outdoor swimming pools. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive hotel also offers concierge services, dry cleaning/laundry services, and an elevator. Onsite self parking and valet parking are complimentary.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is a smoke-free property.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive has 5 restaurants on site.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Outdoors

  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Electrical adapters
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Parties and events are allowed on site

We should mention

Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Margaritaville Island Reserve Riviera Maya
Margaritaville Island Reserve Riviera Maya An Adults Only

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 475 out of 842 reviews
Rating 8 - Good. 189 out of 842 reviews
Rating 6 - Okay. 109 out of 842 reviews
Rating 4 - Poor. 36 out of 842 reviews
Rating 2 - Terrible. 33 out of 842 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Just the beach was the only thing wrong
Stayed 8 nights in Jan 2025

10/10 Excellent

Michael L, Lino Lakes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this property is wonderful. Only negative is no beach to enjoy. Hurricane wiped out the beach a couple of years ago.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jourdan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort! The staff were super friendly and the food was incredible! A very relaxed resort. If you are looking for a resort with some fun activities but not a “party” scene, this is for you. Perfect spot for our honeymoon! I will note, there is no beach at this property. We spoke to staff members and they mentioned they are working to restore the beach after they had a few large hurricanes the last couple of years. A couple of shoutouts to our concierge, Johan. The wonderful ladies in the coffee shop, Joanna. Julien, juan, jennifer. Everyone was incredible and we will most definitely be back!
Stayed 6 nights in Feb 2025

10/10 Excellent

Lori Anne

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our only drawback was no beach to walk on.
Stayed 8 nights in Jan 2025

4/10 Poor

David

Stayed 7 nights in Jan 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was the perfect size. The layout was very nice. Wish there was elevators on both sides of the property.
Stayed 4 nights in Feb 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property . Good food, excellent staff .
Stayed 7 nights in Jan 2025

8/10 Good

Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food and service
Stayed 6 nights in Jan 2025

10/10 Excellent

Stephanie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absoltely loved this resort.
Stayed 4 nights in Jan 2025

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Morgan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort! All the restaurants on the resort were delicious, the pools were beautiful, everything was super clean and the staff was very friendly.
Stayed 4 nights in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Great people and great experiences!
Stayed 21 nights in Dec 2024

10/10 Excellent

JOSEPH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous time. The food was excellent. Service was par. They offered plenty of activities. We will visit again!
Stayed 4 nights in Jan 2025

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at Margaritaville! The rooms were sparkly clean. Good setup and nice balcony. We did not get a room that had a view on the main area, but we were still very happy with the room. Calling food directly to the room was super easy and the service was fast. The food was simply amazing. Both Mexican classics and speciallity restaurants. Great variety and one of the best steak I ever had. I was not expecting that level of food quality considering it's an all inclusive. The food was one of the highlights of our trip. We wish to highlight the staff, because we had a stellar service throughout our entire stay. The entertainement team were super fun. Angelo, Mariel, Regina and Angel made our stay all the more memorable. We didn't have the chance to get everyones names, but they did a fantastic job. Same goes for the service at the different restaurants. We want to again, highlight Carlos and Noel, but they were all extremely nice. Would highly recommand to anyone wanting to travel to Mexico for a cozy and tasteful getaway.
Stayed 6 nights in Jan 2025

10/10 Excellent

Junyoung

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is so friendly and all the food and beverages are great.
Stayed 7 nights in Jan 2025

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort, but no beach.
Stayed 6 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location. Staff were amazing with being helpful and friendly! You were only limited by what you wanted to do. Rooms were clean and beautiful. Would definitely stay here again.
Stayed 6 nights in Jan 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They changed the point system halfway through our visit. There were very few things to purchase for our minibar. Disappointing!!!
Stayed 7 nights in Jan 2025

10/10 Excellent

Yaniris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Dyoceline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED my stay. The hotel was very clean and the staff was extremely kind and helpful. The resort is the perfect size if you don't want to walk a lot. There is beach access but no sand. You can't walk on the beach its just water, so if you're looking for the sand there isn't any. Overall it was the perfect stay. The food was excellent and the service was top notch. I'd like to mention David, Augustin, and Cinthya from the front desk who were always very helpful. I'd also like to mention Laura from Landshark and Alan from the lobby bar who gave excellent customer service as well.
Stayed 4 nights in Jan 2025

8/10 Good

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at the adults only margaritaville! Would definitely come back we had an amazing trip. Many pros listed below. Only 2 cons: 1. No beach at all, and this wasn’t called out to us prior to our trip 2. Only 2 restaurants plus buffet but both were good Pros: - Salted rim cocktail bar for amazing cocktails every evening. We don’t usually see this at all incs. - Clean and brand new rooms, great blinds as well. - The staff that worked at the entertainment pool were our FAV part by far. Angel and his team of people keeping everyone happy, dancing, playing fun games all day (name that DJ, pool Pictionary, etc) were our fav part of the day. Especially the aqua fit classes at noon every day. SO SO fun highly recommend. - Loved the patio, flooded with sun - Service was fantastic - came quickly when we need our door fixed, ordered late night snacks, requested blankets, etc - The entire resort was brand new and sparkling clean you can tell the staff worked tirelessly to keep it that way - The buffet was great, we loved having fresh fish right off the grill at lunch and the fresh omelette bar in the morning. Servers were really awesome and quick too - The two restaurants both had really fresh food and large menus (but they do book up days in advance so make resos right when you arrive) - Large selection of drinks even at the pool bars - incl. Aperol spritz, mimosas, Whiskey, etc - Loved that we got points for the week to pick what was in our room - coffee shop
Stayed 8 nights in Jan 2025

8/10 Good

Matt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing trip, spa was great, staff was awesome. The whole prestige sales package was absolutely the main reason this isn’t a 5 star review. They wasted most of an afternoon and became rude and pushy. Other than that I’d love to go back
Stayed 7 nights in Jan 2025

2/10 Terrible

HALEY

Stayed 4 nights in Jan 2025