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Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

2 outdoor pools
Food and drink
Room, 1 King Bed (Paradise) | View from room
2 outdoor pools
On the beach, white sand

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Spa
  • Air conditioning
  • Laundry

Explore the area

Map
Carretera Cancun - Tulum Km. 27.5, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
    1 min drive
  • Latino Restaurant
    1 min drive
  • Cancun Bus Station ADO
    33 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    20 min drive

Room options

View all photos for Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise) | Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds (Paradise)

  • Sleeps 3
  • 2 Queen Beds

View all photos for Luxury Suite (Paradise)

Premium bedding, down comforters, minibar, in-room safe

Luxury Suite (Paradise)

  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront | Premium bedding, down comforters, minibar, in-room safe

Honeymoon Suite, Beachfront

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Paradise Swim-up)

Premium bedding, down comforters, minibar, in-room safe

Luxury Suite (Paradise Swim-up)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Chillout)

Premium bedding, down comforters, minibar, in-room safe

Suite, Oceanfront (Chillout)

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise Swim-Up)

Studio, Oceanfront (Paradise Swim-Up) | View from room

Studio, Oceanfront (Paradise Swim-Up)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise)

Studio, Oceanfront (Paradise) | View from room

Studio, Oceanfront (Paradise)

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed (Paradise Swim-up)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Infinity Pool)

Premium bedding, down comforters, minibar, in-room safe

Suite, Oceanfront (Infinity Pool)

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Paradise)

Room, 1 King Bed (Paradise) | View from room

Room, 1 King Bed (Paradise)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (ISLAND OASIS)

Suite (ISLAND OASIS) | View from room

Suite (ISLAND OASIS)

  • Sleeps 2
  • 1 King Bed

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About this property

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

4.5-star Puerto Morelos hotel with coffee shop/cafe
Catch some rays at the beach or spend the day relaxing at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. Change of towels is available on request.
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers 355 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. Smart televisions come with satellite channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, and hair dryers. This Puerto Morelos hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include espresso makers and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site.
The onsite spa has 9 treatment rooms including rooms for couples. Services include massages. The spa is open daily.
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive features 2 outdoor swimming pools. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive hotel also offers concierge services, dry cleaning/laundry services, and an elevator. Onsite self parking and valet parking are complimentary.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is a smoke-free property.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive has 5 restaurants on site.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Outdoors

  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Electrical adapters
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Parties and events are allowed on site

We should mention

Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Margaritaville Island Reserve Riviera Maya
Margaritaville Island Reserve Riviera Maya An Adults Only

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 295 out of 541 reviews" "
Rating 8 - Good. 124 out of 541 reviews" "
Rating 6 - Okay. 73 out of 541 reviews" "
Rating 4 - Poor. 27 out of 541 reviews" "
Rating 2 - Terrible. 22 out of 541 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the resort was excellent. Be prepared there is no swimmable beach near the resort.
Stayed 3 nights in Sep 2024

8/10 Good

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful property and the staff is amazing! The only downside is the property does not have beach access at this time after being hit by a hurricane this past spring. It is still beautiful and you can hear and see the waves of the ocean. It is also not walkable outside the resort. Even with this items we had a great stay and will return!
Stayed 7 nights in Sep 2024

10/10 Excellent

Ronald Allen

Stayed 6 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Richard G

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Maria Esther Rios

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The property is new or remodeled, yet it has no beach access , so no blue clear waters… theirs no night entertainment.. no bars or clubs or shows at night after 9 pm everything is close including food theirs nothing to eat no snack bar, the pools are small, bartender need more experience doing drinks… because they suck drinks are watered down… theirs low staffing so you’ll be waiting hour for drinks or on the day snack bar… also it say is it’s all inclusive but the mini bar in the room doesn’t have anything the resort provides you with points for your stay and you can go to the small store they have and change them for drinks sodas waters chips etc but once you run out theirs no more points you need to pay for the waters, sodas and beer so it’s not all inclusive… theirs only one buffet no variety of food every thing very simple and no gluten free food.. I say save your money and stay somewhere else !! You’ll be bored in this resort honestly… I should have listen to the reviews don’t do the same mistake my husband and I made 🙁😕🙁😕
Stayed 4 nights in Jul 2024

6/10 Okay

Rosa Isela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
people (staff) were amazing but bar closed early and opened up late. & no beach access
Stayed 4 nights in Sep 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Deanna

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
Everything was beautiful
Stayed 3 nights in Sep 2024

10/10 Excellent

Safiyaah

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Margaritaville was the best experience ever. It was very relaxing, quiet and overall a great experience. We had some resort credits and wanted to use them for the spa and it was a big ordeal, that would be the only hiccup I had. Overall it was a great stay and we still got spa services and the spa staff was amazing. 🤗 8.5/10
Stayed 4 nights in Sep 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The views, swim up bar and the service
Stayed 4 nights in Aug 2024

8/10 Good

FRANCISCO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax
Stayed 4 nights in Aug 2024

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Need better staff members. Some employees are rude with the guests. They don’t go beyond to feel the guests important. I feel they just work there because is an All-Inclusive Hotel and they can care less about earning some extra money.
Stayed 4 nights in Sep 2024

10/10 Excellent

Tia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my friend & I loved it here! the food was good, the drinks were great, the staff was nice. our fav place to eat was landshark, the SOS bar, the steakhouse place & easy access room service. we were able to order room service on our TV!!! everything was convenient. only thing is I wish the pools stayed open a litttttle bit longer than 8p.
Stayed 4 nights in Aug 2024

10/10 Excellent

mohammed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern,clean and the swimming pools were excellent
Stayed 5 nights in Aug 2024

8/10 Good

ERICA

Traveled with group
Liked: Cleanliness, staff & service
A nice place, but very quiet the majority of the time. There were no shows nightly like most big resorts and the mini bar situation was dreadful as you have to use your points to go buy liquor/anything. We only had enough pts to buy 1 pint of tequila, 2 bags of Cheetos and 2 cans of pop. That was VERY skimpy for two people in a room and 4 days! No beach area either which was weird.
Stayed 3 nights in Aug 2024

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we like everything
Stayed 4 nights in Aug 2024

10/10 Excellent

James, Jacksonville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and excellent service.
Stayed 2 nights in Aug 2024

8/10 Good

Geraldine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our favorite resort of 3 that we stayed at during our trip. We loved ALL the dining options, and Joe Merchants!!! WE ONLY WISHED THAT WE COULD WALK TO SHOPPING AREAS. THE SOUVENIR SHOP AT MARGARITAVILLE WAS EXTREMELY EXPENSIVE SO WE DID NOT DARE BUY ANYTHING THERE. And although we know it is not the resort’s fault, it was a shame that you could not walk the beach in front of the resort. We had a swim up pool at our room and absolutely loved that and would do it again!!
Stayed 3 nights in Aug 2024

8/10 Good

Eliana, Howard beach

Stayed 3 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay! Will be coming back for sure! Waiters are amazing.
Stayed 4 nights in Aug 2024

10/10 Excellent

Zurkeria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Made the process easy all the way from check in to check out
Stayed 4 nights in Aug 2024

8/10 Good

LaJune

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was top notch. The resort was very clean and the food was delicious. My only cons would be there is no beach and there aren’t enough options to stock the mini fridge
Stayed 3 nights in Aug 2024