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Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

5.0 star property

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3 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)
3 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)
Exterior
Restaurant
Building design

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
$324
includes taxes & fees
Dec 9 - Dec 10

Explore the area

View in a map
Carretera Cancun - Tulum Km. 27.5, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪5 min walk‬
  • Place, Puerto Morelos Beach
    ‪13 min drive‬
  • Place, Puerto Morelos Town Square
    ‪17 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, 1 King Bed (Paradise)

Room, 1 King Bed (Paradise) | View from room

Room, 1 King Bed (Paradise)

9.6 out of 10
Exceptional
(70 reviews)
  • 452 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise Swim-Up)

Studio, Oceanfront (Paradise Swim-Up) | View from room

Studio, Oceanfront (Paradise Swim-Up)

  • 614 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise) | Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds (Paradise)

8.8 out of 10
Excellent
(21 reviews)
  • 452 sq ft
  • Resort view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront | Premium bedding, down comforters, minibar, in-room safe

Honeymoon Suite, Beachfront

10.0 out of 10
Exceptional
(1 review)
  • 678 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise)

Studio, Oceanfront (Paradise) | View from room

Studio, Oceanfront (Paradise)

9.6 out of 10
Exceptional
(5 reviews)
  • 614 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Paradise Swim-up)

Premium bedding, down comforters, minibar, in-room safe

Luxury Suite (Paradise Swim-up)

9.0 out of 10
Wonderful
(6 reviews)
  • 463 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (ISLAND OASIS)

Suite (ISLAND OASIS) | View from room

Suite (ISLAND OASIS)

9.2 out of 10
Wonderful
(13 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Chillout)

Premium bedding, down comforters, minibar, in-room safe

Suite, Oceanfront (Chillout)

10.0 out of 10
Exceptional
(5 reviews)
  • 474 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed (Paradise Swim-up)

9.8 out of 10
Exceptional
(15 reviews)
  • 452 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Paradise)

Premium bedding, down comforters, minibar, in-room safe

Luxury Suite (Paradise)

9.0 out of 10
Wonderful
(15 reviews)
  • 463 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Infinity Pool)

Premium bedding, down comforters, minibar, in-room safe

Suite, Oceanfront (Infinity Pool)

7.0 out of 10
Good
(2 reviews)
  • 463 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

5-star Puerto Morelos hotel with private balconies
This smoke-free hotel features 4 restaurants, 3 outdoor pools, and a full-service spa. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, 2 poolside bars, 6 bars/lounges, and 2 swim-up bars are onsite. Change of towels is available on request.
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers 355 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations include dining tables. Beds feature down comforters and premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, bathrobes, and hair dryers.

This Puerto Morelos hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desk chairs and phones; free international calls are provided (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a 24-hour fitness center.
The onsite spa has 9 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive features 3 outdoor swimming pools and a 24-hour fitness center. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 swim-up bars and 6 bars/lounges. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 4340 square feet (403 square meters) include conference space. This all-inclusive hotel also offers concierge services, dry cleaning/laundry services, and 24-hour room service. Onsite self parking and valet parking are complimentary.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive has 4 restaurants on site.
24-hour room service is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 4 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pickleball courts
  • 24-hour gym
  • 3 outdoor pools
  • Full-service spa

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 4,340 square feet of conference space

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 9 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa

More

  • Lifeguards
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk chair
  • Electrical adapters
  • Free international calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Margaritaville Island Reserve Riviera Maya
Margaritaville Island Reserve Riviera Maya An Adults Only

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 722 out of 1279 reviews
Rating 8 - Good. 294 out of 1279 reviews
Rating 6 - Okay. 161 out of 1279 reviews
Rating 4 - Poor. 47 out of 1279 reviews
Rating 2 - Terrible. 55 out of 1279 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Veronica, Munster

Stayed 4 nights in Aug 2025

10/10 Excellent

Veronica, Munster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great but will never use Expedia again. I missed my original flight and instead of revising my reservation, I was told to book a new reservation and my original would be refunded once the new reservation was confirmed. Well I have been home from my trip for 4 days and I am still fighting for my refund. Expedia keeps trying to blame it on being unable to contact the resort, but I have no trouble reaching anyone with the resort whether through phone or email. Expedia is a scam that only cares about how much they can swindle out of you, not a company that keeps their word, even when it is in writing. I will never use Expedia again since I paid for twice for my vacation.
Stayed 5 nights in Aug 2025

10/10 Excellent

Deanna Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Tanika Denisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality staff was excellent at the resort. Very relaxing environment, I will visit the resort Margaritaville again!!
Stayed 3 nights in Aug 2025

10/10 Excellent

allie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 6 nights in Aug 2025

10/10 Excellent

matthew

Stayed 6 nights in Aug 2025

10/10 Excellent

Ian

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time at Margaritaville! The staff make you feel like family and treat you like you’re in their home! Food was fantastic as well as the drinks. Would highly recommend and will be returning for sure!
Stayed 4 nights in Aug 2025

6/10 Okay

sean michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is nice. I liked the pools, especially the way they are layed out and are close together. The fact that there is absolutely no beach and smells (i know its not their fault) is just hard to take. The food was eh at best, which is also pretty disappointing. I've stayed at plenty of all-inclusive hotels and for this price, Margaritaville Island Reserve Riviera Maya is unfortunately one of my least favorite(and im a huge parrot-head). Not sure i would recommend it.
Stayed 7 nights in Aug 2025

10/10 Excellent

Daaiyah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing must stay
Stayed 4 nights in Jun 2025

10/10 Excellent

Carmen

Stayed 4 nights in Aug 2025

6/10 Okay

Julie

Traveled with family
Liked: Cleanliness, staff & service
Lots to unpack here. Smelly property, mildew and seaweed. Beach useable right now. Limited dining and entertainment options. Far from any excursion, shopping, and activities otherwise. Reapeated playlist at pools. In room switches and lighting will break up your relationship, if you’re not strong😆 Staff if great, resort is smaller than most but overall a ok place to stay. Very secluded, won’t be a repeat destination for me.
Stayed 7 nights in Aug 2025

8/10 Good

Daryl W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Arthur Shane

Stayed 6 nights in Aug 2025

6/10 Okay

Domingo

Stayed 11 nights in Aug 2025

6/10 Okay

Julie

Liked: Cleanliness, property conditions & facilities
The 2 restaurants that they have are good but they require reservations so plan ahead. Landshark should always be your backup plan as the food there is amazing as well. The resort/rooms are clean, the entertainment staff are fun, the employees are friendly, the bartenders are fast. The pools however are in rough shape. Most everyone had their feet cut at some point. I noticed a huge chunk of the bottom of the pool missing and crumbling out and notified the bartender. He immediately made a call and they placed mats at the bottom of the pool to cover that. My only concern and it’s a big one….I (female,49yo) was assaulted by a (male 20-30yo) guest and the resorts response was to make him stay in his room from the incident (11pm) until the morning. He first placed me in a headlock from behind and then choked me with his hands. It took 4 men to jump in at Landshark to stop this. I’m sure you wonder why….because I politely declined going to his bed by notifying him I am happily married for 29 years. We witnessed 2 women file reports against their significant others due to physical abuse/destruction of property and nothing was done with those men either. One of the women showed up the next day with fresh bruises on her legs and arms. Safety is a huge concern and I found myself fearing for any woman (or man) that needed help at the resort.
Stayed 5 nights in Aug 2025

10/10 Excellent

Antonina Jelagat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay, professional staff, newer amenities, Cleanliness inside out , great food. Exceeded my expectations, I would recommend this resort to my family and friends.
Stayed 5 nights in Aug 2025

8/10 Good

Camila Javiera Jara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an excellent option for relaxing. It's a bit difficult to leave the place if you don't have internet access, but they sell tours and everything you need at the hotel. If you just want to enjoy some relaxation, good food, drinks, and fun, it's a great option, but if you want to explore Mexico and the beach, it's not recommended, but I still highly recommend the place.
Stayed 4 nights in Aug 2025

10/10 Excellent

Hector, Miami

Stayed 3 nights in Aug 2025

8/10 Good

Mylasia

Stayed 3 nights in Jul 2025

10/10 Excellent

Cloteal Sheree

Liked: Cleanliness, staff & service, amenities
The property was nice and the staff were friendly! Beach access and better food options would make the property better
Stayed 3 nights in Aug 2025

10/10 Excellent

lynnda

Stayed 3 nights in Aug 2025

10/10 Excellent

melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the staff is very friendly and very accommodating. There are a handful of dining options and they were all delicious. We didn't have one dish we didn't like and I am quite the food connoisseur. The price really is unbeatable for the value.
Stayed 3 nights in Aug 2025

10/10 Excellent

Solomon, Surrey

Stayed 6 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

BLAS ALEJANDRO

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at Margaritaville’s resorts and this one is a beautiful resort with beautiful pools and bars. Rooms are great and restaurants and shows are very nice. Adults only was a plus. What I did not like? No beach!! Even it’s advertised. Big disappointment. Also, the roads to access the resort are very bad.
Stayed 7 nights in Aug 2025