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Margaritaville Island Reserve Riviera Maya - An Adults Only

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Margaritaville Island Reserve Riviera Maya - An Adults Only

2 outdoor pools
2 outdoor pools
On the beach, white sand
Studio, Oceanfront (Paradise) | Premium bedding, down comforters, minibar, in-room safe
Studio, Oceanfront (Paradise Swim-Up) | View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Spa
  • All inclusive
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
Carretera Cancun - Tulum Km. 27.5, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
    1 min drive
  • Petempich Bay
    6 min drive
  • Puerto Morelos Beach
    13 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    20 min drive

Room options

View all photos for Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise) | Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds (Paradise)

  • Sleeps 3
  • 2 Queen Beds

View all photos for Luxury Suite (Paradise)

Premium bedding, down comforters, minibar, in-room safe

Luxury Suite (Paradise)

  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront | Premium bedding, down comforters, minibar, in-room safe

Honeymoon Suite, Beachfront

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Paradise Swim-up)

Premium bedding, down comforters, minibar, in-room safe

Luxury Suite (Paradise Swim-up)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Chillout)

Premium bedding, down comforters, minibar, in-room safe

Suite, Oceanfront (Chillout)

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise Swim-Up)

Studio, Oceanfront (Paradise Swim-Up) | View from room

Studio, Oceanfront (Paradise Swim-Up)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise)

Studio, Oceanfront (Paradise) | View from room

Studio, Oceanfront (Paradise)

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed (Paradise Swim-up)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Infinity Pool)

Premium bedding, down comforters, minibar, in-room safe

Suite, Oceanfront (Infinity Pool)

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Paradise)

Room, 1 King Bed (Paradise) | View from room

Room, 1 King Bed (Paradise)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (ISLAND OASIS)

Suite (ISLAND OASIS) | View from room

Suite (ISLAND OASIS)

  • Sleeps 2
  • 1 King Bed

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About this property

Margaritaville Island Reserve Riviera Maya - An Adults Only

4.5-star Puerto Morelos hotel with coffee shop/cafe
Catch some rays at the beach or spend the day relaxing at Margaritaville Island Reserve Riviera Maya - An Adults Only's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. Change of towels is available on request.
Margaritaville Island Reserve Riviera Maya - An Adults Only offers 355 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. Smart televisions come with satellite channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, and hair dryers. This Puerto Morelos hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include espresso makers and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site.
The onsite spa has 9 treatment rooms including rooms for couples. Services include massages. The spa is open daily.
Margaritaville Island Reserve Riviera Maya - An Adults Only is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Margaritaville Island Reserve Riviera Maya - An Adults Only features 2 outdoor swimming pools. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive hotel also offers concierge services, dry cleaning/laundry services, and an elevator. Onsite self parking and valet parking are complimentary.

Margaritaville Island Reserve Riviera Maya - An Adults Only is a smoke-free property.

Margaritaville Island Reserve Riviera Maya - An Adults Only has 5 restaurants on site.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Outdoors

  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Electrical adapters
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Parties and events are allowed on site

We should mention

Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Margaritaville Island Reserve Riviera Maya
Margaritaville Island Reserve Riviera Maya

Margaritaville Island Reserve Riviera Maya - An Adults Only Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 265 out of 489 reviews" "
Rating 8 - Good. 115 out of 489 reviews" "
Rating 6 - Okay. 65 out of 489 reviews" "
Rating 4 - Poor. 26 out of 489 reviews" "
Rating 2 - Terrible. 18 out of 489 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yotunji

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort.
Stayed 1 night in Aug 2024

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property, excellent service and good food choices.
Stayed 4 nights in Aug 2024

8/10 Good

Tiffany

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall a beautiful property, the food was average, drinks okay, the front desk was helpful but overall staff wasn't amazing. I felt like they were more accommodating and approached women with male companions. I wasn't feeling that.
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SO clean, such great food, so many choices at each restaurant, great pool bars, cold A/C, excellent housekeepers, easy check in, no haggling for membership conference, amazing spa, overall best resort I have stayed at. Very walkable, no beach access, but infinity pool is amazing!
Stayed 4 nights in Aug 2024

8/10 Good

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great spa, food options limited
Stayed 6 nights in Aug 2024

10/10 Excellent

antoine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice chill resort, with good food, a gym, and the foam party was great
Stayed 3 nights in Aug 2024

8/10 Good

Viviana

Traveled with partner
Liked: Cleanliness, staff & service
The road leading to the hotel is not well maintained. Property is a bit small. Needs more amenities and rearaurants
Stayed 4 nights in Aug 2024

10/10 Excellent

Raul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel look how show in the picture amazing food staff is amazing can’t wait to go again
Stayed 3 nights in Aug 2024

8/10 Good

Simona

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and relaxing resort. Food was good. Buffet not being open for dinner except for special nights was a bummer but both Italian and Steakhouse were very good options.
Stayed 4 nights in Jul 2024

4/10 Poor

Jasmin

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The food was extremely disgusting.
Stayed 3 nights in Aug 2024

8/10 Good

lashanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort 😍 infinitely pool Perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, but the beach area is extremely small.
Stayed 4 nights in Aug 2024

10/10 Excellent

Quantara Oshea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the customer service, the room, the amenities, etc. There isn't anything I can think of that I didn't like.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alexa, Nashville

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! Great for a long weekend
Stayed 3 nights in Aug 2024

10/10 Excellent

Tonya, Melbourne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at this resort at 10pm after checking out of another resort. We were extremely annoyed when we arrived and the staff was amazing. They made us feel comfortable and relax. We were pleasantly surprised at how wonderful the resort was since it was a last minute change. The rooms are modern and very nice. Although the resort is small, we found plenty activities to keep us busy. There is not a lot of late night activity but If you want a nice relaxing vacation, this is definitely the right place.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jesús Rogelio Olivares

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
It was so peaceful and relaxing.
Stayed 3 nights in Aug 2024

10/10 Excellent

Theresa

Stayed 4 nights in Jul 2024

10/10 Excellent

Nelsi, Manhattan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó todo de este hotel, por eso repito que es mi segunda vez que reservo con esta compañía. Me encanta el trato, la amabilidad del personal, la limpieza de las habitación los detalles de los restaurantes a decir verdad volvería a repetir con los ojos cerrados. Un 10/10 gracias!
Stayed 3 nights in Aug 2024

10/10 Excellent

Jasmin Henriquez

Liked: Cleanliness, staff & service, property conditions & facilities
Great atmosphere, will be returning!
Stayed 3 nights in Jul 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

2/10 Terrible

janely

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible. Nothing to do. No entertainment. Feels like a senior citizen facility where you’re just cooped up in a small resort. No beach access at all. Do yourself a favor and book elsewhere for a better experience
Stayed 5 nights in Jul 2024

6/10 Okay

Christina

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Due to the recent hurricane there was NO BEACH! Food options are limited, staff didn’t explain the resort credits upfront.
Stayed 3 nights in Jul 2024

6/10 Okay

matthew

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Service was not good at all. It appeared as though they were way understaffed. Getting your food and drink orders took forever. The staff in the Land Shark restaurant were rude. We were there 4 nights and never got to eat at the steak house because they were so understaffed and booked up. Dining options were limited.
Stayed 4 nights in Jul 2024

10/10 Excellent

Barbara Ann, Dracut

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place besides no beach... great food service and pools
Stayed 7 nights in Jul 2024