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Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

4.5 star property

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2 outdoor pools
Room, 1 King Bed (Paradise) | View from room
Studio, Oceanfront (Paradise) | Premium bedding, down comforters, minibar, in-room safe
Building design
Suite, 1 King Bed (Paradise Swim-up) | Premium bedding, down comforters, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • Housekeeping

Explore the area

Map
Carretera Cancun - Tulum Km. 27.5, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
  • Petempich Bay
    ‪6 min drive‬
  • Puerto Morelos Beach
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise) | Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds (Paradise)

  • Sleeps 3
  • 2 Queen Beds

View all photos for Luxury Suite (Paradise)

Premium bedding, down comforters, minibar, in-room safe

Luxury Suite (Paradise)

  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront | Premium bedding, down comforters, minibar, in-room safe

Honeymoon Suite, Beachfront

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Paradise Swim-up)

Premium bedding, down comforters, minibar, in-room safe

Luxury Suite (Paradise Swim-up)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Chillout)

Premium bedding, down comforters, minibar, in-room safe

Suite, Oceanfront (Chillout)

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise Swim-Up)

Studio, Oceanfront (Paradise Swim-Up) | View from room

Studio, Oceanfront (Paradise Swim-Up)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise)

Studio, Oceanfront (Paradise) | View from room

Studio, Oceanfront (Paradise)

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed (Paradise Swim-up)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Infinity Pool)

Premium bedding, down comforters, minibar, in-room safe

Suite, Oceanfront (Infinity Pool)

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Paradise)

Room, 1 King Bed (Paradise) | View from room

Room, 1 King Bed (Paradise)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (ISLAND OASIS)

Suite (ISLAND OASIS) | View from room

Suite (ISLAND OASIS)

  • Sleeps 2
  • 1 King Bed

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About this property

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

4.5-star Puerto Morelos hotel with coffee shop/cafe
Catch some rays at the beach or spend the day relaxing at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. Change of towels is available on request.
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers 355 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. Smart televisions come with satellite channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, and hair dryers. This Puerto Morelos hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include espresso makers and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site.
The onsite spa has 9 treatment rooms including rooms for couples. Services include massages. The spa is open daily.
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive features 2 outdoor swimming pools. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive hotel also offers concierge services, dry cleaning/laundry services, and an elevator. Onsite self parking and valet parking are complimentary.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is a smoke-free property.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive has 5 restaurants on site.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Outdoors

  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Electrical adapters
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Parties and events are allowed on site

We should mention

Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Margaritaville Island Reserve Riviera Maya
Margaritaville Island Reserve Riviera Maya An Adults Only

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 500 out of 882 reviews
Rating 8 - Good. 195 out of 882 reviews
Rating 6 - Okay. 114 out of 882 reviews
Rating 4 - Poor. 37 out of 882 reviews
Rating 2 - Terrible. 36 out of 882 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bradley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If your looking for a smaller all inclusive resort, this one is perfect. Most of the rooms face the pool areas and Gulf, and are very clean. We throughly enjoyed our stay, and will be back in the near future.
Stayed 7 nights in Feb 2025

8/10 Good

Brian

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our first AI stay in over a decade

Newer, well maintained, smaller property. Every person on the staff was welcoming and helpful. Drinks were plentiful and never ending. Food was just okay and certainly not reflective of the food to be found off resort in this area.
Stayed 5 nights in Feb 2025

6/10 Okay

Brett

Stayed 6 nights in Feb 2025

6/10 Okay

Michele

Traveled with group, Traveled with family
Disliked: Amenities
Pros Staff are amazing Resort is clean We received a cute boat in our room w cookies. None of the other rooms did They have robes for use and plenty of pool towels Always received wash rages and towels in the room no shortage Amazing bar upstairs in the lobby w great mixologist bartenders Cons The switch your first floor swim up to a 4th floor swim up w/o asking. They only give you one dinner reservation for the 2 restaurants. The 6-8pm dinner reservations are reserved for people who buy into their prestige club. So you have to eat at 8:30-9;30pm We were approached 6 times by the concierge to meet about the club No soap. Only body wash No beach at all whatsoever. The steps are washed away, but even at low tide there’s no sand to walk on.
Stayed 6 nights in Feb 2025

10/10 Excellent

SEYEDYOUSEF

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at Margaritaville Island Reserve Cancun! Everything was very nice and exceptionally clean. The food was delicious, with a great variety of options to choose from. The staff were incredibly friendly and welcoming—they took the time to introduce everything and made sure everyone felt involved in the activities. One of the highlights was the 24/7 room service, offering a great selection of food anytime you need it. The coffee shop was also excellent, serving high-quality coffee and treats. However, even though the resort is beachfront, there is no direct access to the sea, as it’s not located by the crystal-clear waters of Cancun. Because of this, we took a day trip to the Cancun Hotel Zone to enjoy the beach there. On the plus side, the resort offers plenty of activities, and there are many tour options available at the front desk. Booking restaurants within the resort was also easy and convenient. Overall, a great experience with excellent service, food, and amenities—just keep in mind the beach access limitation!
Stayed 5 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic resort and staff!
Stayed 7 nights in Feb 2025

8/10 Good

Kaven Ramos

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Jennifer, Wood Lake

Stayed 7 nights in Feb 2025

8/10 Good

Solopian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is cute. Most of the staff are nice. My room was kept clean, housekeeping did a great job. I wish there was beach access, or local things to see/do that didnt require catching a ride. The food was bland, in my opinion. Overall, 4/5.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kiera

Stayed 5 nights in Feb 2025

8/10 Good

Ruth Angela Camp

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2025

10/10 Excellent

Michael

Stayed 9 nights in Feb 2025

10/10 Excellent

Timothy, Seguin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place!
Stayed 5 nights in Feb 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent resort

Great start and beautiful hotel. The music was a bit loud and annoying at times but nothing alcohol couldn’t cure!
Stayed 5 nights in Feb 2025

10/10 Excellent

Kenzie

Liked: Cleanliness, staff & service, property conditions & facilities
This resort is amazing!
Stayed 5 nights in Feb 2025

10/10 Excellent

James, Orleans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel highly recommend
Stayed 7 nights in Feb 2025

8/10 Good

DeeAnne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
You need to update your website to mention that the beach is GONE and when you expect it to be repaired its VERY deceiving that it isn’t available and that is one of the things I look for in a Great resort and you have NONE, also the pool chairs is an issue that I have to wake up at 2am to reserve a chair close to the pool it should be a shared spot and when you check in you are slotted for a certain day or two rather than the same people for a week hogging them
Stayed 8 nights in Feb 2025

8/10 Good

Brian Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. The staff were super friendly and accommodating. The food was OK the licorice selection at the pool bars were very limited sometimes but the bartenders tried to accommodate. Yes the place is called Margaritaville and margaritas are your number one drink so let’s stock extra tequila Blanco let’s not run out of tequila Blanco. Service was very detailed and sometimes a little much. I answered the phone more in four days then four years at home except the last morning when I guess they were done providing service because I ordered room service and they didn’t bring it up. Hey maybe next time. It was still a nice stay at an all inclusive.
Stayed 4 nights in Feb 2025

10/10 Excellent

Alan

Stayed 6 nights in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Nov 2024

8/10 Good

Utkarsh, Ashland

Stayed 3 nights in Dec 2024

10/10 Excellent

Barbara

Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Steak house was great boat house was great bar hop gal was excellent the guy not so much
Stayed 6 nights in Feb 2025

8/10 Good

Mike van Zyll de

Stayed 7 nights in Feb 2025

10/10 Excellent

Cara

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Very clean and relaxed property. Staff was amazing. Food was delicious. I loved all the live vegetation. My husband loved that he didn’t need to wear pants. Lol
Stayed 5 nights in Feb 2025