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Moon Paradise

2.5 star property

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Photo gallery for Moon Paradise

Rooftop terrace
Panoramic Suite | Terrace/patio
Rooftop terrace
Premium Studio Suite, Sea View, Tower | Premium bedding, down comforters, in-room safe, free WiFi
Rooftop terrace

Reviews

6.4 out of 10

Popular amenities

  • Barbecue grill
  • Pool
  • Outdoor Space
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
Javier Rojo Gomez, 801, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
    ‪1 min walk‬
  • Ojo de Agua Beach
    ‪10 min walk‬
  • Puerto Morelos Town Square
    ‪15 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Comfort Suite, Ensuite, Poolside

Comfort Suite, Ensuite, Poolside | Premium bedding, down comforters, in-room safe, free WiFi

Comfort Suite, Ensuite, Poolside

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Apartment, 2 Bedrooms, Balcony, Sea View

Terrace/patio

Premium Apartment, 2 Bedrooms, Balcony, Sea View

  • 2 bedrooms
  • 3 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Suite, Balcony, Poolside

Standard Suite, Balcony, Poolside | Terrace/patio

Standard Suite, Balcony, Poolside

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Apartment, Sea Facing

Premium bedding, down comforters, in-room safe, free WiFi

Grand Apartment, Sea Facing

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Studio Suite, Sea View, Tower

Premium Studio Suite, Sea View, Tower | Premium bedding, down comforters, in-room safe, free WiFi

Premium Studio Suite, Sea View, Tower

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite, Balcony, Sea View

Panoramic Suite, Balcony, Sea View | Premium bedding, down comforters, in-room safe, free WiFi

Panoramic Suite, Balcony, Sea View

  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, Beachside

Deluxe Apartment, Beachside | Premium bedding, down comforters, in-room safe, free WiFi

Deluxe Apartment, Beachside

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Studio Suite, Sea View, Poolside

Panoramic Studio Suite, Sea View, Poolside | Terrace/patio

Panoramic Studio Suite, Sea View, Poolside

  • 285 sq ft
  • Studio
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Ground Floor

Deluxe Apartment, 2 Bedrooms, Ground Floor | Living area | LED TV

Deluxe Apartment, 2 Bedrooms, Ground Floor

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Panoramic Suite

Panoramic Suite | Terrace/patio

Panoramic Suite

  • 1 bedroom
  • 1 bathroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Apartment, Beachside

LED TV

Exclusive Apartment, Beachside

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, Ground Floor

Deluxe Apartment, Ground Floor | Premium bedding, down comforters, in-room safe, free WiFi

Deluxe Apartment, Ground Floor

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, 2 Bedrooms, Oceanfront

LED TV

Superior Apartment, 2 Bedrooms, Oceanfront

  • 2 bedrooms
  • 3 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Premier Apartment, Sea Facing

Premier Apartment, Sea Facing | Terrace/patio

Premier Apartment, Sea Facing

  • 269 sq ft
  • 1 bedroom
  • 1 bathroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Apartment, Beachside

Premium bedding, down comforters, in-room safe, free WiFi

Comfort Apartment, Beachside

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Apartment, Sea Facing

Premium bedding, down comforters, in-room safe, free WiFi

Elite Apartment, Sea Facing

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Beach/ocean view

Hotel Arrecifes Suites

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very Good, (481)
The price is $119
per night
$148 total
includes taxes & fees
Mar 8 - Mar 9
Hotel Arrecifes Suites

About this property

Moon Paradise

Puerto Morelos aparthotel close to Puerto Morelos Beach
This smoke-free aparthotel features an outdoor pool, a rooftop terrace, and charcoal grills. Free WiFi in public areas and free self parking are also provided. Each apartment features free WiFi, an LED TV, and a kitchen with a microwave. Premium bedding, a down comforter, and free bottled water are among the other amenities available to guests. Housekeeping is available on request.
Moon Paradise offers 16 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. Kitchens offer microwaves and cookware/dishes/utensils. Bathrooms include showers.

This Puerto Morelos aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). LED televisions are featured in guestrooms. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Moon Paradise features an outdoor pool, a rooftop terrace, and barbecue grills. Wireless Internet access is complimentary. Onsite covered self parking is complimentary.

Moon Paradise is a smoke-free property.

Languages

English, Spanish

Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Kitchen

  • Cookware, dishware, and utensils
  • Microwave
  • Toaster

Dining

  • Wet bar

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Shower
  • Towels provided

Entertainment

  • LED TV

Outdoor areas

  • Charcoal grill
  • Rooftop terrace

Laundry

  • Laundromat nearby

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Elevator (20 inch wide door)
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free bottled water
  • Housekeeping (on request)
  • Safe

Things to do

  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 16 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Moon Paradise Aparthotel
Moon Paradise Puerto Morelos
Moon Paradise Aparthotel Puerto Morelos

Moon Paradise Reviews

Reviews

6.4
Rating 10 - Excellent. 2 out of 8 reviews
Rating 8 - Good. 0 out of 8 reviews
Rating 6 - Okay. 4 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

6.6/10

Cleanliness

6.0/10

Amenities

6.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Okay

douglas

Disliked: Cleanliness
The building was ok. Well located. The room setup was strange with only a tv in the bedroom. The kitchen was sparsely equipped and missing many basics. The biggest issue was the lock off to the attached unit. It was like the door did not exist. We could hear everything including light conversation. Staff was great
Stayed 10 nights in Feb 2025

6/10 Okay

Sheena

Traveled with partner
The Panoramic Suite at Moonlight Condos (Moon Paradise Apartments) was very basic. Room definitely needs a facelift. Had to ask for change of towels and bedding. Housekeeping services not included in the price. We stayed for two weeks. Would have been nice to have fresh towels and bedding every 3-4 days minimum. Lots of ants in the kitchen area. Could not leave any food items on the counter. Even dried taco chips in a bag attracted ants. Put food in the fridge only. Pools on upper deck were clean. Not heated, but we did sit in the pools a couple of times to cool off in the mid-day sun. Upper deck offers a beautiful view of the beach and ocean. Every day at 2:00 live music can be heard from the Diving Bar which is very close by. All quiet at the Diving Bar no later than 4:30 pm. Walk to Chedraui (grocery store) takes 15 minutes. Nice to walk along the beach or the road to the town square. WIFI very weak. Constantly dropping off. Generally our room at Moonlight Condos was okay, but very basic. Disappointed housekeeping services were not included, considering the price we paid for the room. Isa at reception was very helpful. She took care of our every request. Thank you, Isa!
Stayed 14 nights in Jan 2025

6/10 Okay

catrin

Traveled with partner
Communication was great with manager. She returned my messages very quickly. The condo had everything required for a week stay but you had to buy more water, as only one jug provided. Also, the barbecue was very rusty and unsafe to use. The elevator is manual and we were aware of that but I chose to use the stairs as it appeared unsafe. We needed a little later checkout time and this was accommodated. The other name for this building is moonlight condos and more reviews can be found there.
Stayed 7 nights in Jan 2025

6/10 Okay

Christopher

Liked: Cleanliness, room comfort
We never got instructions how to check in no one could find the place including multiple taxi drivers. The place is advertised as moon paradise but it is actually called Moonlight condos here in Mexico so it is impossible to find the place. We spent hours trying to check in, but there is no office anywhere in sight and we never saw any employee. We found a local person on the street that helped us find the place. There were no instructions to check out. Everything about the place is very nice for the price But again communication is horrible and not being able to find the place due to the incorrect name was completely miserable and a total disaster
Stayed 1 night in Jan 2025

10/10 Excellent

ANDREW

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Geanene

Liked: Cleanliness, property conditions & facilities
Awesome place. Can’t wait to return.
Stayed 7 nights in Nov 2024

4/10 Poor

james

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Mine shaft elevator. Not safe. Room was not properly equipped. It was clean. And the staff? Helped when they were there.
Stayed 7 nights in Oct 2024

2/10 Terrible

Ramón

Disliked: Cleanliness
Stayed 3 nights in Dec 2024