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Two Deluxe Lock Off - Kids Free all year round (up to 12 years old)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Ocean View King - Kids Free all year round (up to 12 years old)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Ocean View 2 Queen - Kids Free all year round (up to 12 years old)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Suite - Kids Free all year round (up to 12 years old)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Swim Up 2 Queen - Kids Free all year round (up to 12 years old)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

One Bedroom Suite Ocean View 2 Queens - Kids Free all year round (up to 12 years old)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Amenities

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property Features

Palmar Beach Resort and Spa Riviera Maya is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Palmar Beach Resort and Spa Riviera Maya features a full-service spa, 5 outdoor swimming pools, a fitness center, and a children's pool. Dining is available at one of the resort's 7 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's 6 bars/lounges.

This all-inclusive resort also offers spa services, a complimentary children's club, and a garden. Complimentary uncovered valet parking is available on site.

Palmar Beach Resort and Spa Riviera Maya is a smoke-free property.

  • Children's games
  • Number of outdoor pools - 5
  • Registration desk height (inches) - 47
  • Registration desk height (centimeters) - 120
  • Elevator
  • Elevator door width (inches) - 35
  • Fitness facilities
  • Number of bars/lounges - 6
  • Elevator door width (centimeters) - 90
  • Children's club
  • Full-service spa
  • 24-hour front desk
  • Beach umbrellas
  • Spa treatment room(s)
  • Meeting rooms
  • Uncovered parking
  • Dry cleaning/laundry service
  • Free valet parking
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Children's club (free)
  • Children's pool
  • Spa services on site
  • Luggage storage
  • Proposal/romance packages available
  • ATM/banking
  • Number of restaurants - 7
  • Concierge services
  • Laundry facilities
  • Beach towels
  • Accessible shuttle
  • Total number of rooms - 435
  • Number of buildings/towers - 4
  • Garden
  • Outdoor entertainment area

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 5
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities

Room Amenities

Palmar Beach Resort and Spa Riviera Maya offers 435 air-conditioned accommodations with indoor private spa tubs and free minibar items. Beds feature down comforters and premium bedding. Televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include safes and phones. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Phone
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Jetted bathtub
  • Room service (24 hours)
  • Premium bedding
  • Wireless internet access
  • Separate bathtub and shower
  • Cable TV service
  • Free WiFi
  • Down comforter
  • TV size: 50
  • TV size measurement: inch
  • Rainfall showerhead
  • Private hot tub
  • Minibar (stocked, free items)
  • Towels provided
  • Bedsheets provided
  • Free WiFi (limited) device count 2
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Changing table
  • Private hot tub (indoor)
  • WiFi speed 25+ Mbps
  • Smooth flooring in room

Parking

Free valet parking

Internet

Available in all rooms: Free WiFi , Wireless internet access

Food & Drink

Caprichos - This restaurant specializes in international cuisine.

Pinxos 32 - Onsite restaurant. Open daily.

Davino - Onsite restaurant. Open daily.

Al Forno - Onsite restaurant. Open daily.

La Casona - Onsite restaurant. Open daily.

24-hour room service is available.

Spa Services

Village Spa & Wellness Center has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

  • Number of treatment rooms 13
  • Couples treatment rooms
  • Manicures and pedicures
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Nearby Activities

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking on site

Hotel Policies

Payment types

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted.

Staffed front desk

Children stay free - maximum age 12

No rollaway/extra beds available

No cribs (infant beds) available

Children stay free

Number of children who can stay free - 2

Debit cards

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Free in-room WiFi has a 2-device limit.

Hotel Names

  • Palmar And Spa Riviera Maya
  • Palmar Riviera Maya by Tafer AI
  • Palmar Beach Resort and Spa Riviera Maya Resort
  • Palmar Beach Resort and Spa Riviera Maya Puerto Morelos
  • Palmar Beach Resort and Spa Riviera Maya Resort Puerto Morelos
  • Palmar Beach Riviera Maya by Tafer Hotels Resorts All Inclusive

Hotel Reviews

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