Secrets Riviera Cancún All Preferred - Adults Only - All inclusive
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Activities and facilities/equipment
Water activities
- Kayaking
- Snorkeling
- Windsurfing
Land activities
- Tennis
Lessons/classes/games
- Yoga
Entertainment
- Theme parties
Not included
- Spa/beauty facilities and services
- Kayaking included
- Yoga classes/lessons included
- Windsurfing included
- Spa/beauty facilities and services not included
- Theme parties included
- Snorkeling included
- Tennis included
Property Features
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive like an outdoor pool and a spa tub.
A complimentary breakfast is offered each morning. Dining options at the property include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a beach bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This Mediterranean property also offers a fitness center, a garden, and a terrace. Complimentary self parking and uncovered valet parking are available on site.
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive has designated areas for smoking.
- Daily
- Number of outdoor pools - 1
- Water dispenser
- Number of hot tubs - 1
- Elevator
- Locally-owned & organized tours & activities
- Fitness facilities
- Showcase for local artists
- Locally-sourced food on site (80% or more)
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Business center
- Vegan menu options available
- Vegetarian menu options available
- Uncovered parking
- Free self parking
- Dry cleaning/laundry service
- Free valet parking
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- Computer station
- No single-use plastic straws
- Biodegradable/compostable straws
- Food and water bowls
- Reusable cups only
- Water-efficient showers only
- Water-efficient toilets only
- On private beach
- Conference space size (meters) - 830
- Number of meeting rooms - 4
- Terrace
- Luggage storage
- Hair salon
- Free cooked-to-order breakfast
- ATM/banking
- Concierge services
- Conference center
- Snack bar/deli
- Designated smoking areas
- Pool umbrellas
- Total number of rooms - 164
- Number of floors - 4
- Number of buildings/towers - 3
- Lifeguard on site
- Couples/private dining
- Number of bars/lounges - 1
- Tasting room
- Wine release events
- Full-service spa
- Number of beach bars - 1
- Conference space
- Free breakfast
- Billiards or pool table
- Grocery/convenience store
- Tours/ticket assistance
- Year Built - 2016
- Free WiFi
- Pool sun loungers
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Spa services on site
- Proposal/romance packages available
- Wheelchair accessible – no
- Number of restaurants - 1
- Conference space size (feet) - 8933
- Banquet hall
- Laundry facilities
- Vegetarian breakfast available
- Beach towels
- Garden
- Outdoor entertainment area
- Eco-friendly cleaning products used
Room Amenities
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive offers 164 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and designer toiletries. This Puerto Morelos property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
- Air conditioning
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Espresso maker
- Room service (24 hours)
- Designer toiletries
- Desk
- Free bottled water
- Blackout drapes/curtains
- Slippers
- Shower only
- Flat-panel TV
- Free WiFi
- Towels provided
- Bedsheets provided
- Housekeeping on request
- Champagne service
- Soap
- Shampoo
- Toilet paper
- Window screens
- Laptop-friendly workspace
- Eco-friendly cleaning products provided
- LED light bulbs
- Wardrobe or closet
- Toothbrush and toothpaste not available
- Change of towels (on request)
- Change of bed sheets (on request)
- Mobile key entry
- Energy-saving switches
Parking
Free self parking , Free valet parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 11:30 AM.
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive has a restaurant on site.
24-hour room service is available.
Spa Services
Guests can indulge in a pampering treatment at the property's full-service spa, Relax Spa By Pevonia. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Sauna in spa
- Reflexology
- Sports massage
- Detoxification wrap
- Massages
Nearby Activities
An outdoor pool and a spa tub are on site. Other recreational amenities include a private beach and a fitness center.
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Ecotours nearby
- Snorkeling nearby
- Fitness classes on site
Hotel Policies
Payment types
Fees
Optional extras
- Pet fee: USD 65 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at midnight
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.
Grey water recycling system
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Credit card pre-authorization
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Caters to adults only
Property confirms they are implementing guest safety measures
Contactless check-out is available
Pets allowed in specific rooms only
Debit cards not accepted
Staffed front desk
Onsite COVID-19 testing (Antigen) is available
LGBTQ friendly
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is sealed after cleaning
Masks are not compulsory at the property
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Minimum guest age is 18
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets allowed for an extra charge of USD 65 per pet, per night
- Dogs only
- 1 total (up to 22 lbs per pet)
- Food and water bowls are available
- Specific rooms only, restrictions apply
- Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Guests under 18 years old are not permitted at this adults-only property.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Reviews
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