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Sensira Resort & Spa Riviera Maya – All Inclusive

4.5 star property

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Photo gallery for Sensira Resort & Spa Riviera Maya – All Inclusive

4 outdoor pools, free cabanas, sun loungers
Mini-golf
Bar (on property)
Ruby Suite | View from room
Couples treatment rooms, sauna, hot tub, steam room, body treatments

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • On private beach
  • Hot Tub

Explore the area

Map
KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580
  • Petempich Bay
    ‪7 min drive‬
  • Puerto Morelos Beach
    ‪14 min drive‬
  • Puerto Morelos Town Square
    ‪17 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

View all photos for Ruby Suite

Ruby Suite | Premium bedding, pillowtop beds, free minibar, in-room safe

Ruby Suite

  • Ocean view
  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire, 2 Bedrooms

Sapphire, 2 Bedrooms | Premium bedding, pillowtop beds, free minibar, in-room safe

Sapphire, 2 Bedrooms

  • Partial ocean view
  • 807 sq ft
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Large Twin Bunk Bed

View all photos for Agatha King

Agatha King | Premium bedding, pillowtop beds, free minibar, in-room safe

Agatha King

  • Ocean view
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Agatha Queen

Agatha Queen | Premium bedding, pillowtop beds, free minibar, in-room safe

Agatha Queen

  • Ocean view
  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Amber 2 Queen beds

View from room

Amber 2 Queen beds

  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Amber Room

View from room

Amber Room

  • Ocean view
  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire Room

Sapphire Room | Premium bedding, pillowtop beds, free minibar, in-room safe

Sapphire Room

  • Ocean view
  • 538 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Room -5 Guests- Superior With Side Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Family Room -5 Guests- Superior With Side Sea View

  • Partial sea view
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Bunk Bed

View all photos for Room Superior With Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Premium With Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Room Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Standard With Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Sensira Resort & Spa Riviera Maya – All Inclusive

4.5-star Puerto Morelos hotel with 4 outdoor pools
Spend the day catching some rays at Sensira Resort & Spa Riviera Maya – All Inclusive's private white sand beach, relaxing by one of the hotel's 4 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request.
Sensira Resort & Spa Riviera Maya – All Inclusive offers 359 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Puerto Morelos hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, an outdoor tennis court, and a complimentary water park with waterslides are featured at the hotel. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Inspiration Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Sensira Resort & Spa Riviera Maya – All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. At Sensira Resort & Spa Riviera Maya – All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive hotel also offers a complimentary water park, a complimentary children's club, and a children's pool. Complimentary secured self parking is available on site.

Sensira Resort & Spa Riviera Maya – All Inclusive is a smoke-free property.

La Pergola - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Galerie Des Sens - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
La Finca de Ana - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Rodeo Grill - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
La Tentazione - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Galerie Des Sens
  • La Finca de Ana
  • La Pergola
  • La Tentazione
  • Rodeo Grill

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Playground
  • Shopping
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (6,771 square feet of space)

Outdoors

  • Free pool cabanas
  • On a private beach
  • Pool loungers

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.53 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sensira Resort Spa
Sensira Resort Spa Riviera Maya – All Inclusive
Sensira Resort & Spa Riviera Maya – All Inclusive Hotel
Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos

Sensira Resort & Spa Riviera Maya – All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1059 out of 1944 reviews
Rating 8 - Good. 445 out of 1944 reviews
Rating 6 - Okay. 195 out of 1944 reviews
Rating 4 - Poor. 118 out of 1944 reviews
Rating 2 - Terrible. 127 out of 1944 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda.

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is great. The staff was always helpful. The activities and areas for the children were plentiful and enjoyable. The food was as okay. We never could claim a lounge chair before they were all taken. The road into the resort from the main highway was in extremely bad condition.
Stayed 5 nights in Feb 2025

10/10 Excellent

Min Ji

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect choice for family with little kids! The ocean view welcomed us a lot!
Stayed 5 nights in Feb 2025

10/10 Excellent

Matthew

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Melanie

Stayed 5 nights in Feb 2025

8/10 Good

cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Dont let other reviews fool you. This place is beautiful. If youre with kids especially (arrive for breakfast before 8am or prepare to wait to be seated) but if youre just adults youll be fine at any time. The restaurants in the resort are okay. If you order food to your room after 10pm, be aware itll be a while to deliver.
Stayed 3 nights in Feb 2025

10/10 Excellent

Marcus Kenneth

Stayed 5 nights in Feb 2025

8/10 Good

ELIO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice hotel But towels, beds sheets and plastic drinks cup need more attention
Stayed 7 nights in Feb 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Feb 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sensira is a nice, all-inclusive resort. Has plenty of activities for kids, nice beach with beautiful sand. There are 4 pools, one with kids slides. There is nothing around the hotel, except for couple other hotels. Service is friendly and helpful. Overall, we had very good stay at Sensira hotel.
Stayed 8 nights in Feb 2025

10/10 Excellent

Edyth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 5 nights and it was great! My son enjoyed everything that it had to offer, kids pool, trampoline park, zip line and games. Nice ambiance around the property, the food was great for resort food nothing special. I loved the nightly shows they were cute and the steakhouse was my favourite. Thank you to Carlos the host and server took great care of us!! Laura at concierge was patient and kind. Everyone that I came across was lovely and helpful. Thank you! <3
Stayed 5 nights in Feb 2025

10/10 Excellent

Zian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rafael was an excellent host. Very welcoming and hospitable. Rooms were clean and spacious. Ambar lounge was great atmosphere and espresso martini was top notch. Pools were wonderful, although would be nice to have swimup bar at adult pool.
Stayed 2 nights in Feb 2025

8/10 Good

Mojtaba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant experience but of course there is room for improvement in the food options and number of the daily shows.
Stayed 5 nights in Feb 2025

10/10 Excellent

Viktor Aleksandrovich

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with family!
Stayed 10 nights in Feb 2025

8/10 Good

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Not enough sunbeds and shade on the beach and in the pools, showers are bad in the rooms and very poor Entertainment (disgusting sound)
Stayed 7 nights in Feb 2025

10/10 Excellent

Sina

Liked: Cleanliness, staff & service, property conditions & facilities
Its a very nice family resort
Stayed 5 nights in Feb 2025

10/10 Excellent

Barb

Traveled with family and small children
It is a wonderful family friendly resort. The staff work extremely hard! Only one small thing…lack of chairs at both the beach and pools. Food was terrific, staff were beyond wonderful. Rooms are large.
Stayed 8 nights in Feb 2025

8/10 Good

Tyrel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great price
Stayed 3 nights in Feb 2025

2/10 Terrible

Pratik

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The road to the resort is worst with so many pot holes and no solid road. One feels like back in 70’s without roads. The staff of the resort was so lazy and not cooperative at all. Resort has less food options as well.
Stayed 4 nights in Feb 2025

8/10 Good

Jahedur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Brian Quinton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great choice
Stayed 3 nights in Feb 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Riya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Charlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet on most days had a wide variety of options the best a la carte was the steakhouse & Mexican restaurant. The staff was warm & welcoming Diego & Enrique stood out the most. There were so many things to do on the property a suggestion would be to have a shuttle going to the local nearby mall instead of having to get a taxi/uber
Stayed 6 nights in Feb 2025

10/10 Excellent

Chun Sen

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024