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Sensira Resort & Spa Riviera Maya – All Inclusive

4.5 star property

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Photo gallery for Sensira Resort & Spa Riviera Maya – All Inclusive

3 outdoor pools, free cabanas, sun loungers
Amber Room | Premium bedding, pillowtop beds, free minibar, in-room safe
Sapphire, 2 Bedrooms | View from room
Private beach, white sand
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • On private beach
  • Hot Tub
  • All inclusive
  • Laundry

Explore the area

Map
KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580
  • Petempich Bay
    ‪1 min walk‬
  • Arrecife de Puerto Morelos National Park
    ‪1 min walk‬
  • Puerto Morelos Beach
    ‪14 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Ruby Suite

Ruby Suite | Premium bedding, pillowtop beds, free minibar, in-room safe

Ruby Suite

  • 624 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire, 2 Bedrooms

Sapphire, 2 Bedrooms | Premium bedding, pillowtop beds, free minibar, in-room safe

Sapphire, 2 Bedrooms

  • 807 sq ft
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Large Twin Bunk Bed

View all photos for Agatha King

Agatha King | Premium bedding, pillowtop beds, free minibar, in-room safe

Agatha King

  • 463 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Agatha Queen

Agatha Queen | Premium bedding, pillowtop beds, free minibar, in-room safe

Agatha Queen

  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hot Tub, Ocean View

View from room

Room, 2 Queen Beds, Hot Tub, Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Amber Room

View from room

Amber Room

  • 463 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire Room

Sapphire Room | Premium bedding, pillowtop beds, free minibar, in-room safe

Sapphire Room

  • 538 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Double Room Standard With Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Bed(s)

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4.0 out of 5, Very Good, (3854)
The price is $362
per night
$442 total
includes taxes & fees
Mar 8 - Mar 9
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About this property

Sensira Resort & Spa Riviera Maya – All Inclusive

4.5-star Puerto Morelos hotel with 3 outdoor pools
Spend the day catching some rays at Sensira Resort & Spa Riviera Maya – All Inclusive's private white sand beach, relaxing by one of the hotel's 3 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request.
Sensira Resort & Spa Riviera Maya – All Inclusive offers 359 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Puerto Morelos hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, an outdoor tennis court, and a complimentary water park with waterslides are featured at the hotel. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Inspiration Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Some rates at Sensira Resort & Spa Riviera Maya – All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. At Sensira Resort & Spa Riviera Maya – All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers a complimentary water park, a complimentary children's club, and a children's pool. Complimentary secured self parking is available on site.

Sensira Resort & Spa Riviera Maya – All Inclusive is a smoke-free property.

La Pergola - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Galerie Des Sens - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
La Finca de Ana - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Rodeo Grill - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.
La Tentazione - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

All inclusive details

All-inclusive room rates at Sensira Resort & Spa Riviera Maya – All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Galerie Des Sens
  • La Finca de Ana
  • La Pergola
  • La Tentazione
  • Rodeo Grill

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Playground
  • Shopping
  • Spa tub
  • TV in common areas
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (6,771 square feet of space)

Outdoors

  • Free pool cabanas
  • On a private beach
  • Pool loungers

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from November 27 2024 to January 31 2025 (dates subject to change):
  • Tennis courts

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.32 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sensira Resort Spa
Sensira Resort Spa Riviera Maya – All Inclusive
Sensira Resort & Spa Riviera Maya – All Inclusive Hotel
Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos

Sensira Resort & Spa Riviera Maya – All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 968 out of 1750 reviews
Rating 8 - Good. 385 out of 1750 reviews
Rating 6 - Okay. 182 out of 1750 reviews
Rating 4 - Poor. 103 out of 1750 reviews
Rating 2 - Terrible. 112 out of 1750 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous but the road entrance to the hotel is horrible. So many hotels in that space and they can’t get together and fix the road?!
Stayed 6 nights in Nov 2024

8/10 Good

Marinel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are nice and accommodating, has lots of food options, activities are fun on all ages
Stayed 5 nights in Nov 2024

8/10 Good

Dionisio

Liked: Cleanliness, staff & service, property conditions & facilities
Road to property in bad conditions!!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Yu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just back from vacation with 3 kids. Super relaxing place for parents, where you can put kids to be cared to enjoy your own time. Very happy with the various activities day and night time. Staffs are super nice. Every night we had different style of restaurants and the reserve only one is easy to book as well.
Stayed 5 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a very beautiful place to stay, staff was very welcoming
Stayed 3 nights in Nov 2024

10/10 Excellent

rajender reddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay! Though this resort is a little off the beaten path, it was exactly what we needed and wanted. Facilities were good, staff was great, spa was amazing, and food was excellent!
Stayed 4 nights in Nov 2024

10/10 Excellent

Gabriele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of family activities for kids, adults or together.
Stayed 4 nights in Nov 2024

6/10 Okay

Igor V

Traveled with family and small children, Traveled with partner
Only 3 dinner restaurants and wait time can be over an hour. Places for kids shut down early, cleaning crew is loud when cleaning
Stayed 7 nights in Nov 2024

8/10 Good

Judy Laurine

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What was great: friendly staff, buffet breakfast & lunch options, the French Restaurant, pool snack bar, the adult pool option, ample pool and beach chairs, the kids club(the kids loved the staff & program), overall amenities on resort. Needs work: Mexican/Italian restaurants were just okay, challenging daily beach clean up effort, inconsistent room maid services, game room equipment including foam pieces (tired, missing parts or broken)elevators needing service Overall, a relaxing & also fun resort and would still definitely for couples or families.
Stayed 7 nights in Nov 2024

8/10 Good

Iryna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel, one of the newer ones, food was great, especially in restaurants, territory is well maintained, a lot of entertainment, the stuff is nice, friendly and really helpful Shows are great! Entertainment team did their best The only downside of this hotel is a beach/sea, there was a lot of seaweed and water was not clear at all, you couldn’t see anything, beach was not cleaned properly from seaweed ( we noticed it only 1 time during our 6 day stay) we were at other hotels at “seaweed” time period and it was much better, looking at pictures from other travellers at different times - this is not spot for “bounty” advertisement kind of a beach, not their fault but just wanted to warn in case it is important to you :)
Stayed 5 nights in Nov 2024

10/10 Excellent

Archunna

Stayed 7 nights in Jul 2024

8/10 Good

Gary

Traveled with family and small children
Liked: Staff & service
The BAD, was the multiple areas that were unrepaired with just caution tape near them. The broken tile and concrete work. The Foosball table and the Air hockey tables were broken and made playing not that enjoyable with the kiddo. Some of the lounge chairs by the pools were broken as well. The Tennis court was not playable. One of the basketball rims on the roof area was broken and not there. One of the two rims in the pool was not attached and the other seemed to be bent or broken as well. The SO SO. The Dinning. The food was good (not the mexican) but very limited on choices to eat if you are there for more than four days. The GOOD. The staff. Anyone we came in contact with was very friendly and seemed to go out of their way to make anything right. The pools were GREAT! One for the small kids and the other two were nice and big. Overall, being I have traveled many resorts it is probably one I would not travel back to. BUT being it was a getaway weekend trip for the kiddo, it was a good time! She is 6 and loved the pools, the ocean, most of the food and the drinks/pina coladas (no alcohol).
Stayed 3 nights in Nov 2024

10/10 Excellent

Boris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property... great for kids an families... limited dinning options
Stayed 5 nights in Nov 2024

8/10 Good

Betty

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, excellent service from staff. Lots of things to do for the kids. Wish there was more options for dinner (3 restaurants for dinner for families). Smaller property. Overall well recommended
Stayed 5 nights in Nov 2024

6/10 Okay

BALJINDER

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Mary Degnan, Phoenixville

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so clean, the staff delightful, and the food wonderful!
Stayed 3 nights in Nov 2024

10/10 Excellent

Saif

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great but the road to the resort is bumping. Overall the resort was great and the food was great. highlight for me was the buffet and the pool.
Stayed 7 nights in Nov 2024

10/10 Excellent

Katie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family enjoyed the stay at Sensira a lot due to that facts that they have a good variety of kids’ activities: kid club, games room, movie theater, water park, zip line, etc. The dining options are also great.
Stayed 4 nights in Nov 2024

10/10 Excellent

Juan

Stayed 4 nights in Oct 2024

10/10 Excellent

Kerri Leigh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently had a great vacation with our kids at Sensira, and there were plenty of activities to keep them entertained throughout our stay. Although the buffet was closed for dinner, likely due to the resort being less busy, we had no trouble enjoying meals at the restaurants. The kids especially loved the steakhouse with its bull riding. Unfortunately, our daughter had an accident during the trip, but we were incredibly grateful for the exceptional care provided by the on-site doctor and the medical and management teams. They were quick to assist us and made special arrangements to ensure she received the proper care and stayed in touch with us the whole time. We truly appreciate all their help and support during that time!
Stayed 5 nights in Nov 2024

10/10 Excellent

Diego

Stayed 1 night in Oct 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities
The beach is full of seaweed everyday. Food options are good but limited. Overall a great family resort, but I wouldn’t stay longer than a week simply due to the food options.
Stayed 7 nights in Nov 2024

10/10 Excellent

Alexandr

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 10 nights in Nov 2024