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Ventus Ha at Marina El Cid Spa & Beach Resort

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ventus Ha at Marina El Cid Spa & Beach Resort

Private beach nearby, white sand
3 bars/lounges, poolside bar
Restaurant
2 outdoor pools
Free minibar, iron/ironing board, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • All inclusive
  • Housekeeping
  • Spa

Explore the area

Map
Boulevard El Cid, Unidad 10, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
    ‪12 min walk‬
  • San Jose Catholic Parish
    ‪3 min drive‬
  • Puerto Morelos Artists’ Cooperative
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Junior Suite Platinum

Junior Suite Platinum | Free minibar, iron/ironing board, bed sheets

Junior Suite Platinum

8.0 out of 10
Very good
(10 reviews)
  • 575 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Junior Room

Junior Room | Free minibar, iron/ironing board, bed sheets

Junior Room

8.8 out of 10
Excellent
(61 reviews)
  • 575 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Family Room Platinum

Free minibar, iron/ironing board, bed sheets

Family Room Platinum

  • 575 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for Family Room

Free minibar, iron/ironing board, bed sheets

Family Room

9.2 out of 10
Wonderful
(23 reviews)
  • 575 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

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About this property

Ventus Ha at Marina El Cid Spa & Beach Resort

4-star Puerto Morelos hotel with free minibar refreshments
2 restaurants, 2 outdoor pools, and a full-service spa are available at this hotel. Additionally, 3 bars/lounges, a poolside bar, and a snack bar/deli are onsite.
Ventus Ha at Marina El Cid Spa & Beach Resort offers 150 air-conditioned accommodations with free minibar items and minibars. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, El Cocay Spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Ventus Ha at Marina El Cid Spa & Beach Resort is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

This Puerto Morelos hotel has its very own private beach. Ventus Ha at Marina El Cid Spa & Beach Resort features a full-service spa, 2 outdoor swimming pools, a spa tub, and a sauna. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar.

This all-inclusive hotel also offers a children's pool, spa services, and multilingual staff.

Ventus Ha at Marina El Cid Spa & Beach Resort has designated areas for smoking.

Ventus Ha at Marina El Cid Spa & Beach Resort has 2 restaurants on site.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Sauna
  • Spa tub
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Direct access to a private beach

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 4 per accommodation, per night
  • Resort fee: USD 15 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Ventus Ha at Marina El Cid
Ventus Ha At Marina Cid Spa &
Ventus Ha at Marina El Cid Spa & Beach Resort Hotel
Ventus Ha at Marina El Cid Spa Beach Resort All Inclusive
Ventus Ha at Marina El Cid Spa & Beach Resort Puerto Morelos

Ventus Ha at Marina El Cid Spa & Beach Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 422 out of 649 reviews" "
Rating 8 - Good. 126 out of 649 reviews" "
Rating 6 - Okay. 54 out of 649 reviews" "
Rating 4 - Poor. 23 out of 649 reviews" "
Rating 2 - Terrible. 24 out of 649 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a family trip, not a party hotel
Stayed 4 nights in Oct 2024

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our honeymoon was well spent and very much enjoyed at Ventus Ha!
Stayed 4 nights in Oct 2024

10/10 Excellent

Matthieu-Jean Marcel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stayed 11 nights at the Ventus Ha with our 3 children (8, 10, 12) and had the most memorable experience. The property is on the north side of the road and provides access to the Marina El Cid as well as the Ventus El Cid, plus all of their respective amenities, restaurants, bars and pools. The Ventus Ha itself is the most serine and modern of the 3. The fact that it is across the road made it more secluded and private almost, and the other properties were easily accessible by “carrito” (golf carts) which are readily available on request. The Marina (1st built) provided an excellent typical Mexican resort energy with full buffet breakfast every morning until 11:30 and a family friendly party atmosphere with swim up bar, daily pool entertainment, water slide and cliff dive. The Ventus (2nd built) was an amazing in between feel, again, very family friendly with a huge main pool with waterfalls, and 2 additional infinity pools, 1 of which being adult only. It also was where the main lunch spot could be found, named Mercado de Dolores. The Mercado had an abundance of options for everyone, almost like a food court with Mexican, Italian, Asian and many more options like custom crepe station, ceviche bar and much more. Full service was provided at all dining establishments. Various dinner options available by reservation too. Washrooms and towels were always within steps of where we were, the staff was friendly and welcoming. We can’t wait to go back!! ¡Hasta luego!
Stayed 11 nights in Oct 2024

8/10 Good

Yoely

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I had a pleasant experience. I would just recommend they get “do not disturb” signs for guests as an option.
Stayed 4 nights in Oct 2024

10/10 Excellent

Juan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the 3rd time we stay here... pools are great, food is great (thats important)... staff is friendly....
Stayed 4 nights in Oct 2024

10/10 Excellent

Roy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with friendly staff. The pool games and evening entertainment are awesome. Very family friendly.
Stayed 7 nights in Sep 2024

8/10 Good

Cecilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great resort. The landscaping is beautiful, the pool are gorgeous, the food is good and the staff is very nice. However, the bed was uncomfortable , there was no comforter and it seems like they are cutting corners from my previous stay. Regardless, for the price, it can't be beat. It is a great resort with nice amenities.
Stayed 4 nights in Sep 2024

10/10 Excellent

María de la Luz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos un viaje familiar y disfrutamos mucho la estadía en este Resort, recomiendo ampliamente. En general todo el personal fue muy amable y servicial, sin embargo, en los restaurantes con reservaciones como el Marina y El Italiano sugiero que mejoren la atención ya que en ambas reservaciones nos apresuraban a comer porque ya iban a cerrar y la actitud de los meseros no fue tan grata, fuera de eso todo lo demás estuvo increíble.
Stayed 3 nights in Sep 2024

10/10 Excellent

Babatunde

Liked: Cleanliness
Stayed 3 nights in Jun 2024

6/10 Okay

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Nice pools. Beach subpar. Food subpar from breakfast to dinner.
Stayed 9 nights in Jul 2024

6/10 Okay

Jaymee, Union

Traveled with partner
Liked: Cleanliness, amenities
It was considered low season this time of the month so not all restaurants are open. Also, lots of sargassum which makes the beach smell bad. I also didn’t like that they try to get you to attend a time share presentation. Housekeeping was excellent and they keep your mini fridge well stocked and the mini chocolates surprise in the evening is such a sweet gesture 😊.
Stayed 6 nights in Sep 2024

8/10 Good

Lyudmyla

Traveled with family and small children, Traveled with family
Family vacation. Rooms clean, food good, beach not for swimming.
Stayed 7 nights in Sep 2024

10/10 Excellent

Sandy

Stayed 3 nights in Aug 2024

10/10 Excellent

Katherine Jazmin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lot of fun with my kid, they even have a pool with a slide and jump off cliff which was a plus, I would definitely come back.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing, sraff was professional, and safe.
Stayed 5 nights in Jun 2024

6/10 Okay

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food was great overall, you won't get access to all the restaurants, but if you choose Mexican, Mediterranean and Japanese, you will have great food. Hotel room was beautiful and clean and with a beautiful view. Pools are nice as well as the bars. As it has a Marina, and a Delphinus you can take water tours from the marina and swim with the dolphins. If you're an ocean and beach lover, this is not for you, beach is horrible they have sand bags in the water so you can't bath and it stinks horribly, they remove the seaweed from the beach but leave it on the sides to rotten and the smell is horrible. Also, if you like to go out and explore or go to a nice beach or shopping, rent a car, even if it's just for part of your stay. Transportation is really pricey. A bonus, there are crocodiles and water lilies at the Akat restaurant, that was beautifull
Stayed 7 nights in Aug 2024

10/10 Excellent

Greg

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to take your family. Stuff is wonderful and willing to help with anything.
Stayed 9 nights in Aug 2024

10/10 Excellent

Daniel, Edmonton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely family oriented and couples resort. Had many pools, lobby’s, and restaurants to suit anyone’s mood from quiet and relaxing to active and party time atmosphere. The staff were always available and helpful to serve our needs which made my family’s vacation that much more enjoyable and relaxing.
Stayed 7 nights in Aug 2024

10/10 Excellent

Maria Cecilia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worry free stay
Stayed 6 nights in Aug 2024

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel very good food friendly staff clean rooms
Stayed 5 nights in Aug 2024

10/10 Excellent

Fabjola

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marina El Cid its an amazing all inclusive resort. We stayed at Ventus Ha but had access to all of the pools and areas. Staff was so friendly and nice and helpful. Transportation from one place to another was so easy with their little sports cars. Everything was clean! Food excellent with so many options! Definitely would go back!
Stayed 6 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

Jessica

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness
The property is okay. surrounded by swamp and LOTS of mosquitos. the restaurants were alright. The worst one was AAkat. we upgraded to a swim up in Ventus and realized the cleaning people threw dirty water from the upstairs balconies into the pool area so we went back to our original room at Vantus Ha. much better. there is construction going on however its not very noisy. The food is mid. the pools were good and a decent temperature. All staff expect to be tipped, for everything. Although I do tip I ave never been to a resort where its expected for any little thing. Overall I would not return to this resort
Stayed 4 nights in Aug 2024

10/10 Excellent

Francisca, MIAMI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 6 nights in Aug 2024

8/10 Good

Ruben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great! Using the sisters resorts was a plus. Recommended better seating for shows.
Stayed 5 nights in Jul 2024