Beginning of main content

Junior Suite Platinum

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room Platinum

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Family Room

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Junior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Amenities

All-inclusive Details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property Features

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

This Puerto Morelos hotel has its very own private beach. Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive features a full-service spa, 2 outdoor swimming pools, a spa tub, and a sauna. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning.

This all-inclusive hotel also offers a children's pool, spa services, and multilingual staff.

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive has designated areas for smoking.

  • Daily
  • Coffee/tea in common areas
  • Number of outdoor pools - 2
  • Number of spa tubs - 1
  • Elevator
  • Number of bars/lounges - 3
  • Number of poolside bars - 1
  • Full-service spa
  • 24-hour front desk
  • Free grocery shopping service
  • Direct access to private beach
  • Free breakfast
  • Turkish bath/Hammam
  • Porter/bellhop
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Sauna
  • Private beach nearby
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Luggage storage
  • Free buffet breakfast
  • Hair salon
  • Number of restaurants - 2
  • Concierge services
  • Snack bar/deli
  • Designated smoking areas
  • Laundry facilities
  • Total number of rooms - 150
  • Television in common areas
  • Wedding services
  • Multilingual staff

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Snack bar/deli
  • Laundry facilities

Room Amenities

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive offers 150 air-conditioned accommodations with free minibar items and minibars. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Free bottled water
  • Premium TV channels
  • Shower only
  • Satellite TV service
  • Flat-panel TV
  • TV size: 32
  • Minibar (stocked, free items)
  • Towels provided
  • Bedsheets provided
  • Number of beds 2

Parking

Free self parking , Free valet parking

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Food & Drink

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.

Ventus Ha at Marina El Cid Spa & Beach Resort - All Inclusive has 2 restaurants on site.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, El Cocay Spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 6
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a sauna.

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Administrative fee: USD 15 per accommodation, per night

We have included all charges provided to us by the property.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 11:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 25 years old

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. <

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Cashless transactions are not available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

Carbon monoxide detector

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Service animals not allowed

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets or service animals allowed

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.

No pets and no service animals are allowed at this property.

Hotel Names

  • Ventus Ha at Marina El Cid
  • Ventus Ha at Marina El Cid Spa Beach Resort All Inclusive

Awards & Affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • EarthCheck

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?