This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Not included
Paraiso de la Bonita, a Luxury Collection Resort, Riviera Maya is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Paraiso de la Bonita, a Luxury Collection Resort, Riviera Maya you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
Dining is available at one of the resort's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive resort also offers outdoor tennis courts, a health club, and a spa tub. Complimentary self parking and valet parking are available on site.
Paraiso de la Bonita, a Luxury Collection Resort, Riviera Maya is a smoke-free property.
Paraiso de la Bonita, a Luxury Collection Resort, Riviera Maya offers 90 air-conditioned accommodations with MP3 docking stations and free minibar items. Rooms open to furnished balconies or patios. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. This Puerto Morelos resort provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and safes, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Free self parking , Free valet parking
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
La Canoa - This poolside fine-dining restaurant specializes in international cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Chiringuito - This beachfront steakhouse specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Ka'ax - This poolside restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Sikil - This poolside sushi bar specializes in sushi and serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Asian Fusion - This fine-dining restaurant is located on the beach and specializes in Asian cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Room service (during limited hours) is available.
The onsite spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
An outdoor tennis court, a marina, and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time ends at anytime
Check-in time starts at 9:00 AM
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Pets allowed in specific rooms only
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Property follows sanitization practices of Safe Travels (WTTC - Global)
Staffed front desk
Onsite COVID-19 testing (Antigen) is available
LGBTQ friendly
Smoke detector
Minimum age for COVID-19 test requirement: 18
Service animals are allowed
Service animals are exempt from fees/restrictions
Cashless transactions are available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Food service has been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property does not follow regional sanitization guidelines
Property does not follow a brand or regulatory agency's sanitization guidelines
Property confirms they are implementing enhanced cleaning measures
Children stay free
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Children stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).