Entire apartment
El Refugio de la Cuenca
4.0 star property
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Reviews
8.68.6 out of 10
Excellent
Popular amenities
- Washer
- Pet friendly
- Kitchen
- 24/7 front desk
- Outdoor Space
- Spa
Explore the area
Hermanos Philippi SN, 266, Puerto Octay, Los Lagos, 5370000
- Waterfalls
- Osorno Volcano Peak39 min drive
- Volcan Osorno Ski and Outdoors Center47 min drive
Room options
View all photos for Comfort Apartment, Mountain View
Comfort Apartment, Mountain View
- 624 sq ft
- 1 bedroom
- Mountain view
- Sleeps 4
- 1 Queen Bed, 1 Large Twin Bed and 1 Twin Bed
View all photos for Comfort Apartment
Comfort Apartment
- 700 sq ft
- 3 bedrooms
- Sleeps 6
- 1 Queen Bed, 4 Large Twin Beds and 1 Twin Bed
View all photos for Comfort Apartment, Mountain View
Comfort Apartment, Mountain View
- 700 sq ft
- 3 bedrooms
- Mountain view
- Sleeps 6
- 1 Queen Bed, 3 Large Twin Beds and 2 Twin Beds
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About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
El Refugio de la Cuenca
4-star Puerto Octay apartments with kitchens
Spa services, dry cleaning, and a 24-hour front desk are available at this apartment building. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, wedding services, and a TV in a common area are onsite. Each apartment features free WiFi and a balcony, plus a kitchen with a stovetop and a microwave. A dining area and a shower are among the other amenities available to guests.
El Refugio de la Cuenca offers 4 accommodations. Rooms open to balconies or patios. Accommodations at this 4-star apartment have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
El Refugio de la Cuenca features spa services, tour/ticket assistance, and dry cleaning/laundry services. Wireless Internet access is complimentary. Onsite uncovered self parking is complimentary.
Languages
English, Portuguese, Spanish
Property amenities
Beach
- Black sand beach (direct access)
Pool/Spa
- Massage
- Spa services
Internet
- Available in the apartment: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free offsite parking
- Street parking available
- Free uncovered self parking on site
Family friendly
- Art supplies
- Children's books
- Children's dinnerware
- Children's games
- Musical instrument
- Stroller
- Trampoline
Kitchen
- Cookware, dishware, and utensils
- Microwave
- Mini-fridge
- Stovetop
- Toaster
Dining
- Champagne service
- Couples/private dining
- Private picnics
Bathroom
- 1 private bathroom
- Hair dryer (on request)
- Shower
- Soap
- Toilet paper
- Towels provided
Living spaces
- Communal living room
- Separate dining area
Entertainment
- Games
- TV in common areas
Outdoor areas
- Balcony/patio
- Garden
Laundry
- Dry cleaning/laundry service
- Washing machine
Comfort
- Heating
Pets
- Pet friendly
- Fee: USD 15 per pet per stay
- Service animals exempt from fees
- One-time cleaning fee: USD 15
- Pet sitting services
Suitability/Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Front entrance ramp
- Upper floors accessible by stairs only
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible lounge
- Wheelchair-accessible restaurant
Services and conveniences
- 24-hour front desk
- Housekeeping (daily)
- Luggage storage
- Proposal/romance packages
- Tour and ticket assistance
- Wedding services
Location highlights
- In a national park
- In a rural location
- In a village
- Near the boardwalk/promenade
- On a river
Things to do
- Ecotours nearby
- Fishing nearby
- Free bicycles nearby
- Hiking/biking trails nearby
- Hunting nearby
- Rock climbing nearby
- Ziplining nearby
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
- 4 units
- Garden
- Reception hall
Policies
Check-in
Check-in start time: 2:30 PM; Check-in end time: anytime
Check-out
Check-out before noon
Special check-in instructions
Guests will receive key retrieval information
Guests are recommended to download the property's whatsapp mobile app before check-in
Access methods
Staffed front desk, key retrieval
Pets
Pets allowed for an extra charge of USD 15 per pet, per stay, plus a one-time cleaning fee of USD 15
Service animals are welcome, and are exempt from fees
Pet-sitting services are available
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cleaning fee: USD 20 per accommodation, per stay (varies based on length of stay)
- You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
Optional extras
- Pet fee: USD 15 per pet, per stay plus USD 15 one-time cleaning fee
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Refugio La Cuenca Puerto Octay
El Refugio de la Cuenca Apartment
El Refugio de la Cuenca Puerto Octay
El Refugio de la Cuenca Apartment Puerto Octay
El Refugio de la Cuenca Reviews
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