6/10 Okay
Frandy
Traveled with partner
Apr 29, 2025
Liked: Amenities
Disliked: Cleanliness
The experience was good, but there are a few things that need improvement. The keys provided to guests are terrible—in my case, I had multiple issues with mine. I even had to go back and forth three times because I couldn’t open the door after a long day at the beach. The bad smell in some areas is also horrible. Your experience will vary depending on the type of bracelet you receive. You should also bring some cash, as some of the staff may look at you angrily if you don’t tip.
Lastly, I had another really bad experience on my second day. In the morning, my wife and I left the “Make Up Room” card on the door, but when we returned late in the afternoon, we found the card flipped to the “Do Not Disturb” side. That was really upsetting for us.
I’m giving it a 6/10 because of the good food and a few great staff members they have. Keep in mind that if you’re American, you’ll probably be treated better.
Frandy
Stayed 2 nights in Apr 2025