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Emotions by Hodelpa Puerto Plata

4.0 star property

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3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
Reception
Buffet
Minibar, in-room safe, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Spa
  • 24/7 front desk
  • Air conditioning
$243
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
Playa Dorada, Puerto Plata, 57000
  • Playa Dorada Golf Course
    ‪7 min walk‬
  • Playa Dorada
    ‪1 min drive‬
  • Embassy of the United States Dominican Republic
    ‪8 min drive‬
  • Santiago (STI-Cibao Intl.)
    ‪71 min drive‬

Room options

View all photos for Adults Only Jr. Suite 2 Pax

Shower, free toiletries, hair dryer, towels

Adults Only Jr. Suite 2 Pax

9.8 out of 10
Exceptional
(8 reviews)
  • 22 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Adults Only Room 2 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Adults Only Room 2 Pax

8.4 out of 10
Very good
(10 reviews)
  • 796 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Swim Out 2 Pax

Minibar, in-room safe, iron/ironing board, free WiFi

Swim Out 2 Pax

8.4 out of 10
Very good
(21 reviews)
  • 796 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Habitacion Superior 2 pax

Minibar, in-room safe, iron/ironing board, free WiFi

Habitacion Superior 2 pax

7.6 out of 10
Good
(45 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Family Room 2 Pax

Deluxe Family Room 2 Pax | Bathroom | Shower, free toiletries, hair dryer, towels

Deluxe Family Room 2 Pax

7.8 out of 10
Good
(6 reviews)
  • Sleeps 5
  • 2 Queen Beds OR 1 Twin Sofa Bed

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About this property

Emotions by Hodelpa Puerto Plata

4-star hotel in Playa Dorada
Catch some rays at the beach or spend the day relaxing at Emotions by Hodelpa Puerto Plata's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. Limited housekeeping is available.
Emotions by Hodelpa Puerto Plata offers 450 air-conditioned accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Evolution Spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Some rates at Emotions by Hodelpa Puerto Plata are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Emotions by Hodelpa Puerto Plata you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is complimentary. This beach hotel also offers a children's pool, outdoor tennis courts, and a sauna.

Emotions by Hodelpa Puerto Plata has designated areas for smoking.

Amici - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
Bigaro - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open daily.
Oregano - This restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required. Open daily.
Lolita - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Ergos - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

All inclusive details

All-inclusive room rates at Emotions by Hodelpa Puerto Plata are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Amici
  • Bigaro
  • Ergos
  • Lolita
  • Oregano

Things to do

  • 3 outdoor pools
  • Archery
  • Beach volleyball
  • Children's club
  • Children's pool
  • Full-service spa
  • Kayaking
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Snorkeling
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Guests under 13 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Emotions Hodelpa Playa Dorada All-inclusive property
Emotions Hodelpa Playa Dorada Hotel Puerto Plata
Hotel Emotions by Hodelpa - Playa Dorada Puerto Plata
Emotions Hodelpa Playa Dorada Puerto Plata
Puerto Plata Emotions by Hodelpa - Playa Dorada Hotel
Hotel Emotions by Hodelpa - Playa Dorada
Emotions Hodelpa Playa Dorada Hotel
Emotions by Hodelpa - Playa Dorada Puerto Plata
Emotions by Hodelpa Playa Dorada
Emotions Hodelpa Playa Dorada
Emotions By Hodelpa Dorada

Emotions by Hodelpa Puerto Plata Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 442 out of 1007 reviews
Rating 8 - Good. 236 out of 1007 reviews
Rating 6 - Okay. 168 out of 1007 reviews
Rating 4 - Poor. 84 out of 1007 reviews
Rating 2 - Terrible. 77 out of 1007 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Howard

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Tiffany

Stayed 2 nights in Apr 2025

8/10 Good

Jovina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food was very good. Many options to eat.
Stayed 1 night in May 2025

2/10 Terrible

Mario

Traveled with family
The room smelled like mold, we had to change twice, the food at the buffet was pretty much the same breakfast lunch and dinner
Stayed 1 night in May 2025

10/10 Excellent

carlos

Traveled with partner
Liked: Amenities
They are great people great service excellent hospitality I love being in emotion resort Hodelpa !!!!!!
Stayed 1 night in May 2025

6/10 Okay

Jose

Traveled with family
no much option.
Stayed 1 night in May 2025

6/10 Okay

Jass

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Poor food and drink
Stayed 2 nights in Apr 2025

8/10 Good

Jose, Brunswick

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like the fact that they dont have your room ready on time. There was alot of other people really upset.
Stayed 2 nights in Apr 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service
The best resort in playa dorado
Stayed 2 nights in Apr 2025

6/10 Okay

Placido

Stayed 2 nights in Mar 2025

2/10 Terrible

Christina

Disliked: Staff & service, property conditions & facilities, room comfort

Don’t, just don’t. Trust me.

Let me start off by saying I rarely post a review. I’m a business owner and it really sucks to get a bad review so if it’s really not that bad, I don’t post about it. I just chalk it up to bad circumstances and leave it alone. However, this was quite possibly the worst resort we have ever stayed at. From the moment we walked in the door. There was an insane amount of sales pressure to purchase a timeshare of some sort at this property. If I was trying to sell a timeshare, I would make sure the property was clean adequately staffed, and comfortable for paying guests. When we first walked into the room, it was clean overall, but very old, tons of mosquitoes flying around the room, and the most uncomfortable beds I’ve ever slept in. Prior to our arrival I requested to not be placed next to families that had children and paid for an upgraded room that would allow for such accommodations. We booked a swim out room and our neighbors had five children. The term “swim out” is very deceiving. You share one very small pool with the ground floor neighbors. This is not a pool that connects to the rest of the resort. The photos of this resort overall are very misleading. I promise you it does not look like that when you get there and you will be highly disappointed. Dinner is a whole other story again if you wanted your guest to purchase a timeshare, wouldn’t it make sense that dinner reservations were made for them at arrival. There was no welcome drink as mentioned. It was complete chao
Stayed 4 nights in Apr 2025

2/10 Terrible

Telwin

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Firstly, the room had a musty smell and was outdated. The air conditioner was leaking water, and the room flooded while I was sleeping. The glass doors of the bathtub were damaged, and I was afraid they might come loose and fall on me. Lastly, and worst of all, I found some insects in the bed which is absolutely unacceptable. This experience was extremely disappointing, and I do not believe the service or conditions reflected what I paid for. I would like to request a refund as this was the worst experience I’ve ever had at a hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lars

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Alexandra

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel on the northern coast of DR! In addition to the five star amenities, easy access to the beach and comfort of the rooms, the staff are amazing! Especially Orlando and Emeily at the reception desk, Carlos the bell hop, Chemy at Oak, Luis at the breakfast buffet and Águila in security!
Stayed 3 nights in Apr 2025

10/10 Excellent

joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
food bufet
Stayed 2 nights in Mar 2025

10/10 Excellent

Aridely

Liked: Cleanliness
Stayed 3 nights in Mar 2025

8/10 Good

Stewart

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Massiel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Ventrice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the attention to detail in rooms. I disliked the pressure to purchase excursions and vacation program. Additionally the amount of vendors offering wears and services on the beach.
Stayed 4 nights in Mar 2025

10/10 Excellent

Yenifer

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay, but I enjoy my time there. Wont say food was the best I ever had but I didn’t starved. If you decide to come and go to dinner in one of their restaurants don’t pick the Mexican the food wasn’t good. But place was definitely enjoyable. Make sure to visit the spa has a lot of perks for 65$
Stayed 2 nights in Mar 2025

10/10 Excellent

Lester, Destrehan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxurious, top notch service
Stayed 8 nights in Mar 2025

8/10 Good

wilson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Hotel en general me pareció bastante bien, los restaurantes no son la gran cosa , el bufet me pareció dió mejores opciones.. Tuve un percance con el vehículo rentado en la entrada lo cual fue culpa mia pero tamb del vigilante. El Supervisor segurdad fue muy bien en todo. Lo bastante negativo fué al momento de reunirnos para ver el video la actitud de una Señora muy seria , arrogante, poco amable e intimidante.. Señora blanca de uno 50 años mal arreglada y con un carón de madre, que ni su nombre dijo. A la final para evitar dije dejarán eso asi, ella no se disculpó, ni tuvo intención de reparar en lo absoluto su parte , lo cual me estresó bastante e hizo que al final no fuera mi estadía tan bueno. Eso fue el sábado 22 de Marzo como a las 4:30pm El Supervisor de seguridad si se disculpó por los inconvenientes.
Stayed 4 nights in Mar 2025

6/10 Okay

Evelyn

Traveled with group
Liked: Cleanliness
Stayed 2 nights in Mar 2025