A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 183 square feet (17 square meters) include conference space. This beach hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Onsite uncovered self parking is complimentary.
Hotel El Reloj has designated areas for smoking.
Hotel El Reloj offers 32 air-conditioned accommodations, which are accessible via exterior corridors and feature ceiling fans. Each accommodation is individually decorated. This Puerto Plata hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include showers with rainfall showerheads. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Free self parking
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
A complimentary manager's reception is offered each day.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 8:00 AM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 17 years old
This property only accepts cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 17 years old. This property only accepts cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Staff at the property wear personal protective equipment and guests are provided with hand sanitizer. <
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are not available
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Debit cards not accepted
Food service not has not been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are not in place
Contactless check-in is not available
No elevators
Property confirms they are implementing enhanced cleaning measures
Cash-only property
Service animals not allowed
Individually-wrapped food options are not available
Cash deposit required
No gap period between guest stays
No pets and no service animals are allowed at this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.
Personal protective equipment, including masks, will be available to guests.
Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.