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Playabachata

4.0 star property

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Photo gallery for Playabachata

Aerial view
Children's play area - indoor
Reception
3 outdoor pools, pool umbrellas, sun loungers
On the beach, sun loungers, beach towels, beach massages

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Breakfast included
  • Spa
  • Gym
$211
includes taxes & fees
Sep 22 - Sep 23

Explore the area

View in a map
Bahia de Maimon, Puerto Plata, Puerto Plata, 57000
  • Amber Cove
    ‪8 min walk‬
  • Cofresi Beach
    ‪6 min drive‬
  • Ocean World Adventure Park
    ‪7 min drive‬
  • Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite, Sea View

Suite, Sea View | 1 bedroom, minibar, in-room safe, iron/ironing board

Suite, Sea View

  • 527 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Family Room

  • 377 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard Room

Standard Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Standard Room

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, iron/ironing board

Superior Room

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Oceanfront

1 bedroom, minibar, in-room safe, iron/ironing board

Superior Room, Oceanfront

  • 355 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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Aerial view

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About this property

Playabachata

4-star Puerto Plata property with 6 restaurants
Catch some rays at the beach or spend the day relaxing at Playabachata's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Playabachata offers 544 accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs with deep soaking bathtubs and complimentary toiletries. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.
Playabachata is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Playabachata features a full-service spa, 3 outdoor swimming pools, a fitness center, and a children's pool. Dining is available at one of the property's 6 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a beach bar. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers a terrace, a complimentary children's club, and barbecue grills.

Playabachata has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
La Roca - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Los Almendros - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Macumba - Overlooking the ocean, this theme restaurant serves dinner only. Open select days.
Mangu - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Roca
  • Los Almendros
  • Macumba
  • Mangu

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Playground
  • Scuba diving
  • Shopping
  • Table tennis
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1996
  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 37
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 52

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 37 (subject to availability)
  • Late check-out fee: USD 52 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Playabachata Resort All Inclusive Puerto Plata
Playabachata Resort All Inclusive
Playabachata All Inclusive
bachata Inclusive Puerto Plat
Playabachata Puerto Plata
Playabachata Resort All Inclusive
Playabachata All-inclusive property
Playabachata Spa Resort All Inclusive

Reviews

Playabachata Reviews

6.8

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 668 out of 2067 reviews
Rating 8 - Good. 438 out of 2067 reviews
Rating 6 - Okay. 324 out of 2067 reviews
Rating 4 - Poor. 233 out of 2067 reviews
Rating 2 - Terrible. 404 out of 2067 reviews

Reviews

6/10 Okay

Sonia

Stayed 2 nights in Jun 2025

6/10 Okay

Enrique

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jun 2025

8/10 Good

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2025

10/10 Excellent

Krisyalitza

Excelente servicio al cliente.
Stayed 7 nights in Jun 2025

6/10 Okay

heydi

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Shawn

Traveled with partner
Liked: Property conditions & facilities
The resort was quite nice with a wonderful beach, great suites and friendly staff
Stayed 5 nights in Jun 2025

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, room comfort
Good experiences although some things could be improved
Stayed 2 nights in Jun 2025

10/10 Excellent

Marlenys

Traveled with family
Liked: Property conditions & facilities
Disliked: Room comfort
Good
Stayed 2 nights in May 2025

8/10 Good

Kristi

Traveled with family
Liked: Cleanliness, staff & service
Good basic hotel- clean, good food and beautiful beach. If you’re looking for glamorous this is not for you. We loved it!
Stayed 6 nights in Apr 2025

4/10 Poor

Kathleen

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff is what really made the trip better .. I asked for one bed and got 2 . My bed sheets were stained .. the bathroom needs to be updated and the entrance door slammed both my finger and my husbands because of how close it was to the knob’s. Half of the resort was accessible but there were no staff around to help with anything so not really accessible and also the same 3 liquor options available . I guess you do get what you pay for
Stayed 2 nights in Jun 2025

4/10 Poor

Darilsi

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
This was our first time here - we were a group of 10 in total (5 kids, 5 adults) - and we will not be coming back. The food was good, the staff was friendly, those are the positives. There is no parking, you have to drive around and leave your vehicle by the sidewalk. We had 3 rooms in total, the AC did NOT cool properly in any of the 3 rooms. We were sweating at all times we were inside the rooms, can't be a coincidence that all 3 rooms felt over 75 degrees. The outlets aren't regular "American" outlets; they are European-type outlets, but we were not told this at any moment. When we went to charge our phones, we realized we couldn't connect it and when we went back to the lobby, that's when they informed us that you needed an adapter and you needed to pay a deposit in order to get one. You will get your deposit back once you return the adapter. The bed sheets were stained & looked dirty, room smelled old and didn't feel or look clean (at least not to our expectations). The bar was nice, and snack bar had a lot of variety. Pool area was nice, a bit crowded but nice. There's another pool a bit further - about a 4 minute walk to get to it, less crowded and more shade but no bar / food / music available.
Stayed 2 nights in Jun 2025

2/10 Terrible

Ana

Really bad experience in this place,
Stayed 2 nights in Jun 2025

10/10 Excellent

Jesus

Stayed 2 nights in May 2025

4/10 Poor

frine

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is falling apart. The staff is amazing
Stayed 5 nights in Jun 2025

2/10 Terrible

Raulin

Traveled with family
Disliked: Cleanliness, amenities
No los recomiendo estas muy viejos
Stayed 2 nights in Jun 2025

4/10 Poor

lissette

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The resort was clean, the people in the front desk are amazing very friendly. The room had spacious closet space and big beds for bigger families. Now if you needed to charge Your phone there is no outlet that would fit the charger head. There is only one big pool and a small one for the kids. The food I wouldn’t say was all great, out of the 3 days we stood there only one day the dinner was good. The breakfast was good because it’s something we can eat. Other then that the resort needs a little upgrade on the food mostly
Stayed 2 nights in Jun 2025

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

10/10 Excellent

janusz

Stayed 6 nights in May 2025

4/10 Poor

Denys

Traveled with family
Disliked: Amenities
La Propiedad está un poco vieja. El cuarto q me toco al entrar olía mucho a moho, el inodoro no bajaba. Me cambiaron de cuarto a una suite y el olor seguía igual un olor a viejo. El aire acondicionado en el cuarto no funcionaba, el teléfono no funcionaba. El WiFi solo funcionaba en la zona de la recepción, súper inconveniente. El servicio del personal súper amables y un buen servicio. La Comida en general no me impresionó. Pensé q iba a ver más comida típica dominicana pero no fue así. Los shows en el resort demasiado tardes y muy poco entretenimiento. El viernes y el sábado había demasiada gente, no suficiente sillas ni sombrillas para sentarse en el área de La Piscina. En conclusión, No volvería a hospedarme en playa bachata. Hay q hacer La tarea y tomar en consideración los reviews de los clientes anteriores huéspedes.
Stayed 4 nights in May 2025

4/10 Poor

Adrian

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Gabriela

Liked: Staff & service
Okay
Stayed 2 nights in May 2025

10/10 Excellent

Julio

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Rosa

Stayed 1 night in May 2025

10/10 Excellent

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
¡Hola! Estuve hospedada con mi familia durante 7 días. Me encantó la atención del 95% del personal. (Solo tengo quejas de 3 chicas que trabajan en el bar del restaurante Italiano y una del bar que esta abierto las 24 horas. Atendian a los clientes con mala actitud, esos servicios fueron muy desagradable. Pero aparte de eso, nos sentimos muy bien con todo lo demas. Quiero resaltar el buen servicio que recibi de todos los chefs, pero en especial de las siguientes empleadas; Ana Gibbs (Hos Tess): Sumamente amable y sonriente, trasmite una linda energía. Gabriela Reynoso (Camarera): Excelente trabajo, muy eficiente, educada y trata a todos los clientes con amor. La blondie (Kids Club) una chica muy agradable. Estamos agradecida con ella por sus hermosas atenciones con mi sobrina Nathalia. ¡Buen trabajo!💪😍 Benciones y éxitos!!! Nos vemos pronto playa bachata…
Stayed 4 nights in May 2025