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Playabachata

4.0 star property

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Photo gallery for Playabachata

Aerial view
5 bars/lounges, beach bar
Outdoor pool, pool umbrellas, sun loungers
Children's area
Couples treatment rooms, sauna, hot tub, hot springs, Turkish bath

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • All inclusive
  • Spa
  • Free WiFi
  • Restaurant
$304
includes taxes & fees
Feb 8 - Feb 9

Explore the area

View in a map
Bahia de Maimon, Puerto Plata, Puerto Plata, 57000
  • Place, Amber Cove
    ‪8 min walk‬
  • Place, Teco Maimón Beach
    ‪4 min drive‬
  • Place, Playa Dorada
    ‪21 min drive‬
  • Airport, Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, iron/ironing board, bed sheets

Standard Room

  • Garden view
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Oceanfront

Minibar, in-room safe, iron/ironing board, bed sheets

Superior Room, Oceanfront

  • Ocean view
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, iron/ironing board, bed sheets

Family Room

  • Garden view
  • 377 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Suite, Sea View

Suite, Sea View | Minibar, in-room safe, iron/ironing board, bed sheets

Suite, Sea View

  • Sea view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, iron/ironing board, bed sheets

Superior Room

  • Garden view
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Doble Near Beach

Minibar, in-room safe, iron/ironing board, bed sheets

Doble Near Beach

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

Playabachata

4-star Puerto Plata property with 3 restaurants
Catch some rays at the beach or spend the day relaxing at Playabachata's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Playabachata offers 544 accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs with deep soaking bathtubs and complimentary toiletries. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.
Playabachata is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Playabachata features an outdoor pool and a fitness center. Dining is available at one of the property's 3 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a beach bar. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers a children's pool, a terrace, and a complimentary children's club.

Playabachata has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
La Roca - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Macumba - Overlooking the ocean, this theme restaurant serves dinner only. Open select days.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • 5 bars/lounges
  • A beach bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Roca
  • Macumba

Things to do

  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping
  • Table tennis
  • Tennis
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1996
  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 37
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 52

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 37 (subject to availability)
  • Late check-out fee: USD 52 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Playabachata Resort All Inclusive Puerto Plata
Playabachata Resort All Inclusive
Playabachata All Inclusive
bachata Inclusive Puerto Plat
Playabachata Puerto Plata
Playabachata Resort All Inclusive
Playabachata All-inclusive property
Playabachata Spa Resort All Inclusive

Playabachata Reviews

Reviews

6.8
Rating 10 - Excellent. 728 out of 2186 reviews
Rating 8 - Good. 458 out of 2186 reviews
Rating 6 - Okay. 342 out of 2186 reviews
Rating 4 - Poor. 245 out of 2186 reviews
Rating 2 - Terrible. 413 out of 2186 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Andenson

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
What I didn’t like was that the food didn’t have any flavor — it was always bland. My wife even left with a stomachache.
Stayed 2 nights in Oct 2025

6/10 Okay

Jude

Liked: Staff & service
Overall stay wasn’t so bad your front desk second shift security wasn’t very pleasant to their guesses I. Recommend more training on friendliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Elvin

Stayed 6 nights in Aug 2025

10/10 Excellent

Amilcar

Traveled with family
Liked: Cleanliness
It was great
Stayed 10 nights in Oct 2025

6/10 Okay

daniel

Liked: Cleanliness, amenities, property conditions & facilities
Staff is courteous
Stayed 2 nights in Oct 2025

8/10 Good

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones con confortables y limpias
Stayed 4 nights in Oct 2025

10/10 Excellent

Ambiorix

Liked: Cleanliness, staff & service, property conditions & facilities
This resort is the best in Puerto Plata. I have had the pleasure to go to many of them in the area and Playa Dorada. This one has everything i mean EVEYHING!!! Mainom is the perfect Location is 25 minutes from the POP Airport 35 Minutes to Santiago 45 to Las Vegas 30 minutes to Luperon. The resort is super clean and very very safe. the beach is shared with Senator Resort. sunrises and sunsets are a MUST DO!!! From Friday to Sunday it get packed with locals and that's is the best part of the trip. you get to share and meet couples and family also with loud kids LOL from the country and it feels good to be around your Dominican Brothers & Sisters. The Food is amazing fresh all day and delicious and the staff makes you feel at home. Dulce Rosario Ramon Eduardo Batista Gabriela and the ladies that makes the shakes are the best!!!. I have gone every 4 months in the past 3 years and i love this place . my son learned how to walk and run in this resort thanks you Playa Bachata you are the best. "Playa Bachata es mi segunda casa"
Stayed 6 nights in Oct 2025

2/10 Terrible

Nayelis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es pésimo todo salí antes de mi hora no me gustó 😡
Stayed 2 nights in Oct 2025

4/10 Poor

Saverio, Valhalla

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived a couple of hours before check-in and were turned away at the main gate. No other hotel that we have visited in the past has done that. Once we were allowed to check in, it became a hard sell to get us to upgrade to the VIP Senator portion of the resort. Rooms were outdated and while the cleaning staff did their best, the roaches still thrived. Weekends are crowded and there are long lines at the buffet. Flies abound the dining area is all open so this can't be avoided.They claim six restaurants but only two are avilable unless you upgrade to VIP at the Senator. No wi-fi in the rooms, only in the main lobby and spotty at best. We did not even attempt to go into the pool... The only saving grace was the beach but even that could do with a little better maintenace. Rent or buy something that can rake the seaweeds away from the sand. Shelf liquor not of good quality. they were generic bottles with no name brands. My advice is to either renovate or shut down the old part of the resort. Maybe just concentrate on the Senator. It looks nice from the outside but I couldn't speak to its service and dining since we weren't allowed in the other 4 restaurants. Not recommended.
Stayed 6 nights in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
El aire estuve excelente y las atenciones muy buena
Stayed 2 nights in Oct 2025

2/10 Terrible

Bermia

Disliked: Cleanliness, staff & service, property conditions & facilities
Totally not worth the $304 I payed!! If I could give a 0 stars I would! Too much noise late at night. Food was absolutely disgusting!! Drinks have to be bought and were not worth the price. Staff and people holding the bread with their bare hands. Kitchen utensils were dirty. This place should either be shut down, renovated and hire staff with a sense of hospitality. Room was dirty, toilet was yellow and dirty, bathtub smell disgusting and whole room could benefit from a good renovation since everything is outdated.
Stayed 1 night in Oct 2025

8/10 Good

Anthony James

Liked: Cleanliness, staff & service, amenities
My only issue was the shower head falling off. The staff did a great job of taking care of the issue promptly. Excellent customer service
Stayed 5 nights in Oct 2025

10/10 Excellent

Edward

Liked: Cleanliness, property conditions & facilities
Wouldn't stay
Stayed 10 nights in Apr 2025

10/10 Excellent

Yadira Joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful
Stayed 2 nights in Oct 2025

6/10 Okay

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC was nto enough to keep the room cool. The room was very clean. Great servicing cleaning. Not many options for different meals and the light should not go at the property
Stayed 3 nights in Oct 2025

6/10 Okay

Pamela

Disliked: Cleanliness, property conditions & facilities
Los tragos tienen que mejorar la calidad y un poco la atencion alas personas drinks need to be better
Stayed 7 nights in Oct 2025

10/10 Excellent

Russell Bryson, Jersey City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading negative reviews we were worry But, we were actually blown away in how beautiful this hotel was. Front desk staff Yandra was amazing!, hotel personnel in general were very accommodating and pleasing. Buffet staff Ramon and Moises were amazingly accommodating and making sure we had everything we needed. Fabio at the pool bar we'd nicknamed him"papà" very pleasant and kind always had our cups full. Hotel rooms very amazing comfortable and super clean. Great air-conditioning. Room cleaning services was awesome always left a nice decore in our bed and curtains. His hotel has a partner Senator which is lovely as well.
Stayed 3 nights in Oct 2025

4/10 Poor

Aracelis

Traveled with partner
Food was the same and horrible the bathroom you can use it because it was not going down after you use it.
Stayed 3 nights in Oct 2025

8/10 Good

pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes everything was great
Stayed 2 nights in Oct 2025

2/10 Terrible

Marilyn, pleasantville

Traveled with family
Disliked: Amenities, property conditions & facilities
The room aren’t updated it.. lunch and breakfast is not good. They need to update that hotel. I wanted to leave as soon I check in. Really I don’t recommends.
Stayed 3 nights in Sep 2025

8/10 Good

Patricia, lynn

Stayed 2 nights in Oct 2025

8/10 Good

Hilary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ants in the room were super annoying. There were so many of them.
Stayed 6 nights in Oct 2025

2/10 Terrible

Carla, Staten island

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Title: Worst Resort Ever – Traumatizing Experience at Playa Bachata! This place was absolutely horrible! I don’t even know where to start. The room was disgusting — AC didn’t work, fan didn’t work, toilet barely flushed, and everything felt hot and dirty. The pool was filthy and there was only ONE pool open for everyone. The beach was dirty, and it just felt like nobody cared about keeping this place clean. The food was nasty, drinks were disgusting, everything tasted spoiled or watered down. To make things worse, we saw huge roaches in our room and around the resort. That alone was enough to make me want to leave. But the worst part — my daughter got stung by a sea urchin at the beach. The so-called doctor at the resort was so money hungry and unprofessional, using a needle to pull out four sea urchins from her toes right there like it was nothing. No proper care, no compassion, just attitude and greed. My daughter was crying and scared, it was traumatizing to watch. This resort is a complete nightmare. Do not waste your money or time here. I wouldn’t stay here again even if it was free. Playa Bachata is the WORST resort ever.
Stayed 3 nights in Oct 2025

10/10 Excellent

Silvia

Liked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
House keeping always made sure rooms were cleaned each day!
Stayed 5 nights in Jul 2025