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Playabachata

4.0 star property

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Photo gallery for Playabachata

Aerial view
Reception
2 outdoor pools, pool umbrellas, sun loungers
Children's play area - indoor
On the beach, sun loungers, beach towels, beach massages

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Breakfast included
  • Spa
  • Gym
$175
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
Bahia de Maimon, Puerto Plata, Puerto Plata, 57000
  • Place, Amber Cove
    ‪8 min walk‬
  • Place, Teco Maimón Beach
    ‪3 min drive‬
  • Place, Playa Dorada
    ‪19 min drive‬
  • Airport, Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Standard Room

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Oceanfront

1 bedroom, minibar, in-room safe, iron/ironing board

Superior Room, Oceanfront

  • 355 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Family Room

  • 377 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Suite, Sea View

Suite, Sea View | 1 bedroom, minibar, in-room safe, iron/ironing board

Suite, Sea View

  • 527 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, iron/ironing board

Superior Room

  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Aerial view
Senator Puerto Plata
  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
3.8 out of 5, Good, 1,759 reviews
Senator Puerto Plata

About this property

Playabachata

4-star Puerto Plata property with 6 restaurants
Catch some rays at the beach or spend the day relaxing at Playabachata's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Playabachata offers 544 accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs with deep soaking bathtubs and complimentary toiletries. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.
Playabachata is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Playabachata features a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. Dining is available at one of the property's 6 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a beach bar. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers a terrace, a complimentary children's club, and barbecue grills.

Playabachata has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
La Roca - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Los Almendros - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Macumba - Overlooking the ocean, this theme restaurant serves dinner only. Open select days.
Mangu - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Roca
  • Los Almendros
  • Macumba
  • Mangu

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Playground
  • Scuba diving
  • Shopping
  • Table tennis
  • Tennis
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1996
  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 37
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 52

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 37 (subject to availability)
  • Late check-out fee: USD 52 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Playabachata Resort All Inclusive Puerto Plata
Playabachata Resort All Inclusive
Playabachata All Inclusive
bachata Inclusive Puerto Plat
Playabachata Puerto Plata
Playabachata Resort All Inclusive
Playabachata All-inclusive property
Playabachata Spa Resort All Inclusive

Playabachata Reviews

Reviews

6.8
Rating 10 - Excellent. 700 out of 2135 reviews
Rating 8 - Good. 450 out of 2135 reviews
Rating 6 - Okay. 336 out of 2135 reviews
Rating 4 - Poor. 240 out of 2135 reviews
Rating 2 - Terrible. 409 out of 2135 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect big upgrade from my first time there
Stayed 2 nights in Aug 2025

2/10 Terrible

Nancy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está obsoleto, no hay conectores de corrientes ni internet en la habitación. Pedí una habitación accesible para una señora mayor y no me ubicaron y aparte de eso me dieron un segundo piso. Pésimo servicio
Stayed 2 nights in Aug 2025

10/10 Excellent

Ruth

Liked: Cleanliness
Stayed 3 nights in Aug 2025

2/10 Terrible

Carolina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Angel Luis, New York

Stayed 14 nights in Aug 2025

8/10 Good

Francisco

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and beautiful place
Stayed 2 nights in Aug 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Alexandra

Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente muchas atenciones muy amables Excelente servicio
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan

Stayed 2 nights in Aug 2025

8/10 Good

Deyanira

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Ruben

Liked: Cleanliness, amenities
Great
Stayed 2 nights in Aug 2025

2/10 Terrible

Yessel, BRONX

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken bathroom, no wifi, food options no good.
Stayed 2 nights in Aug 2025

4/10 Poor

Yessel, BRONX

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken shower, not working toiled, sink with no water food was bad. No wifi small beds
Stayed 2 nights in Aug 2025

6/10 Okay

Angel Luis, New York

Stayed 4 nights in Aug 2025

4/10 Poor

KELVIN DE LA CRUZ DE LA

Stayed 1 night in Aug 2025

10/10 Excellent

Elayza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Aug 2024

8/10 Good

leyla

Stayed 2 nights in Aug 2025

6/10 Okay

Bruno

Stayed 2 nights in Aug 2025

2/10 Terrible

Manuel

Stayed 1 night in Jul 2025

4/10 Poor

Marc

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

you get for what you pay

this reassort I have been there before and it was an OK one, but now that I went back it is Horrible, starting with security, we came a little early because we used to come at least an hour early to avoid the be lines, but security did not allows in because we were not at3pm which it does state that check in is at 3pm, but again as said before people used to go early and check in at the from desk and just wait at the lobby for the room to be ready, no security were super rube to us, then it started raining and we were thank god inside the car, but there were other people that came in taxis, those people were getting wet and these security guard did not allow this people a family of 4 2 children and 2 adult to come in and not get wet. after that we went in the check in finished around 3:30 cause staff is not enough to check everyone in, went to eat there were nothing but burgers an salad, the pool were haft full, rooms have European plugs, so we have to go to the from desk again and rent one, don't know why we are in the Caribbean not in Europa for that. other things are like the hot as area to have dinner ad Lunch not enough air can come in as well as in the bathroom, you go to use it and you going to come out all wet from the sweet. I can say ore but that would be a book that I would have to write. so this is my last time going to that resort.
Stayed 2 nights in Aug 2025

4/10 Poor

luis, Richmond Hill

Disliked: Staff & service, property conditions & facilities
Staff did not inform us that the shows would be at the nearby hotel. They expected my 83 year old mother to walk 15 minutes. Breakfast stations were slow. Long lines to get eggs. Customer service never picked up phone. Poor management.
Stayed 2 nights in Aug 2025

2/10 Terrible

Nicole

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Amenities, property conditions & facilities
Empezando, llegué 1 hora antes del check in, no me dejaron entrar al lobby a esperar y me tuve que quedar afuera con mis hijas y mi madre. Nos hicieron sentir menos solo porque NO íbamos al hotel mas prestigioso (Senator), cuando nos dejaron entrar había una línea tan larga, poco personal, un calor súper fuerte y vinimos entrando a las 4:30 para llegar a una habitación sin aire y sin línea telefónica. Esa misma tarde, al percatarme el aire fue a servicio y le expliqué pero no hicieron nada, volví un dos veces más y volví a explicarle que mi hija y mi hermana sufren de asthma y que no podían estar sin aire pero solo dijeron que iban a enviar a alguien pero no hicieron nada. Amanecimos como pudimos, sin dormir. Al otro día tuvimos que irnos y dejar la estadía a media porque eran las 6:00 pm del día siguiente y aún no había teléfono ni aire. Otra cosa, los empleados en su mayoría son mal hablados, el buffet la comida es buena pero están muy desorganizados y se hace caos a la hora de comer, hay cucarachas en el restaurante que te pasan por los pies. Tuvimos una experiencia horrible.
Stayed 2 nights in Aug 2025

8/10 Good

DORA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was exceptional. Many things to choose from. The bedding experience was good. The pool was amazing. Unfortunately the toilet needs a better cleaning.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lottie

Traveled with family
Liked: Cleanliness, staff & service
Awesome team of professionals committed to supporting guests for a great stay🙏
Stayed 4 nights in Aug 2025