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Playabachata

4.0 star property

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Photo gallery for Playabachata

Aerial view
3 outdoor pools, pool umbrellas, sun loungers
Aerial view
Aerial view
On the beach, sun loungers, beach towels, beach massages

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • All inclusive
  • Breakfast included
  • Spa
  • Gym

Explore the area

Map
Bahia de Maimon, Puerto Plata, Puerto Plata, 57000
  • Amber Cove
    ‪9 min walk‬
  • Ocean World Adventure Park
    ‪8 min drive‬
  • Cofresi Beach
    ‪10 min drive‬
  • Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪48 min drive‬

Room options

View all photos for Suite, Sea View

Suite, Sea View | Minibar, in-room safe, iron/ironing board, bed sheets

Suite, Sea View

  • 527 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, iron/ironing board, bed sheets

Family Room

  • 377 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, iron/ironing board, bed sheets

Standard Room

  • 355 sq ft
  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, iron/ironing board, bed sheets

Superior Room

  • 355 sq ft
  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Superior Room, Oceanfront

Superior Room, Oceanfront | Minibar, in-room safe, iron/ironing board, bed sheets

Superior Room, Oceanfront

  • 355 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

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About this property

Playabachata

4-star Puerto Plata property walkable to Amber Cove
Catch some rays at the beach or spend the day relaxing at Playabachata's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Playabachata offers 998 accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs with deep soaking bathtubs and complimentary toiletries. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.
Playabachata is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Playabachata features a full-service spa, 3 outdoor swimming pools, a fitness center, and a children's pool. Dining is available at one of the property's 6 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a beach bar. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers a terrace, a complimentary children's club, and barbecue grills.

Playabachata has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
La Roca - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Los Almendros - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Macumba - Overlooking the ocean, this theme restaurant serves dinner only. Open select days.
Mangu - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Roca
  • Los Almendros
  • Macumba
  • Mangu

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Playground
  • Scuba diving
  • Shopping
  • Table tennis
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1996
  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 37
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 52

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 37 (subject to availability)
  • Late check-out fee: USD 52 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Playabachata Resort All Inclusive Puerto Plata
Playabachata Resort All Inclusive
Playabachata All Inclusive
bachata Inclusive Puerto Plat
Playabachata Puerto Plata
Playabachata Resort All Inclusive
Playabachata All-inclusive property
Playabachata Spa Resort All Inclusive

Playabachata Reviews

Reviews

6.8
Rating 10 - Excellent. 587 out of 1848 reviews
Rating 8 - Good. 380 out of 1848 reviews
Rating 6 - Okay. 297 out of 1848 reviews
Rating 4 - Poor. 211 out of 1848 reviews
Rating 2 - Terrible. 373 out of 1848 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Alexander Francisco

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Diogenes

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is old and poorly maintained. The staff is very friendly but lacks resources to help make your stay a good one.
Stayed 2 nights in Dec 2024

6/10 Okay

Raquel

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Josefina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the place, the food was good in the buffet but I wasnt able to reserve in any restaurant for dinner and the power went out like 10 times in less than 3 days that I stayed there
Stayed 2 nights in Dec 2024

8/10 Good

Laury Yuleidy

Stayed 2 nights in Dec 2024

4/10 Poor

Mitchell

Traveled with family
Disliked: Staff & service
It’s a 3 star on a good day 2 star most days.
I would not call this place a four star by any stretch. You do get what you pay for with a few exceptions, during the week it’s great. During the weekend the place loads up with locals and it’s hard to get a chair and you wait forever at the buffet. Also, the bartenders if you don’t have money in your hand instantly skip over you and prefer to serve the locals first. The locals also love to brag how they pay half of what they charge foreigners. I won’t be going back.
Stayed 7 nights in Dec 2024

2/10 Terrible

Alma

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
this place smell like húmedo, food is bad quality, coffe cold. fruits wasn’t good , bathroom wasn’t clean like I expected ., This place shouldn’t be open if they wouldn’t be able to give quality to people
Stayed 2 nights in Dec 2024

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Everett, Cedar hill

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Something happened to me while I was sleeping in the room 1198 which I could not explain. Something attacked my private parts
Stayed 2 nights in Dec 2024

6/10 Okay

Jowita

Liked: Staff & service
Stayed 5 nights in Nov 2024

8/10 Good

Edilberto

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

10/10 Excellent

Milena V

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

2/10 Terrible

Carmelo

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty linens, bugs everywhere in the room, non working phone, old and moldy. Buffet food was below average put nicely.
Stayed 4 nights in Nov 2024

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vacaciones espectaculares. Las areas verdes, la piscina, el paseo junto a la playa pero sobre todo el servicio del equipo de trabajo epico. Las habitaciones comodas, limpias aunque necesitan una actualizacion. En general, volvemos!!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Ninoshka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here more than 4 times and I love it.
Stayed 5 nights in Nov 2024

8/10 Good

Lissette

Traveled with partner
It was just nice view of the beach
Stayed 8 nights in Nov 2024

2/10 Terrible

Natasha

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After checking in and settling for our 9 day holiday, we went walking around to get to know the resort. Well turns out 1/3 of the property is closed. After speaking to one of the landscapers he explained its closed until "all the canadians come and food is meh". This was not listed at all when we booked. We were missing a theater, at least one fancy restaurant,a couple bars, and the pool tables. The other 2/3 is the senator which the staff was pretty rude when you walked into if you had a playabachata band on. Definitely felt unwelcome which is where the gym, 3 other restaurant were, sports bar, arcade, and the nice beach loungers were that is advertised. On the 3rd night we noticed a GIANT cockroach on our wall where our 1 year old was sleeping, when my husband went to get it noticed we had multiple more, my leg got so swollen from a bite. Our friends also had a couple. Spoke to management and upgraded us to ocean front rooms. I recommend not booking the sunset Beach horse ride!! My friend and i got left on a very dirty beach for 1-2 hours alone as our tour guide left. Im now covered in at least 200 bites and now feeling unwell. We were the only 2 girls on the beach and really felt like we werent going to make it home. We were 2 hours late getting back to the resort and then they almost forgot to drop us off. Oh and the weekends they let in 700 locals, it gets very dirty (we found a drug bag on the path), loud and everything opens up just for them. Do not recommend coming
Stayed 9 nights in Nov 2024

10/10 Excellent

Lourdes

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great service
Stayed 3 nights in Nov 2024

2/10 Terrible

Angellene

The bathroom shower wasn’t working, the tub was clogged at the door they used a piece cloth, something looking like a piece of sheet for the floor mat. I checked out one day early, crosss.
Stayed 2 nights in Nov 2024

2/10 Terrible

Maria

Stayed 2 nights in Nov 2024

10/10 Excellent

Everett, Cedar hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2024

6/10 Okay

Adam Jabco

Liked: Cleanliness, staff & service, amenities
Just average hotel with limited food. Nice pools and nice stuff
Stayed 5 nights in Nov 2024

6/10 Okay

Vasyl

Liked: Staff & service
Not bad place
Stayed 6 nights in Nov 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I lost my ring in the pool area maybe if you have more video camera that was more easy to recover. But everything was good
Stayed 3 nights in Nov 2024

8/10 Good

Claudiana

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Oct 2024