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VH Gran Ventana Beach Resort - All Inclusive

4.0 star property

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Photo gallery for VH Gran Ventana Beach Resort - All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
Lobby
4 restaurants, breakfast, lunch, dinner served; Caribbean cuisine
5 bars/lounges, swim-up bar, poolside bar, beach bar
On the beach, white sand, sun loungers, beach umbrellas

Reviews

7.8 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Bar
  • All inclusive
  • Pool
  • Spa
$228
includes taxes & fees
Sep 3 - Sep 4

Explore the area

View in a map
Playa Dorado, P.O. Box 22, Puerto Plata, Puerto Plata, 57000
  • Playa Dorada Golf Course
    ‪5 min walk‬
  • Playa Dorada
    ‪1 min drive‬
  • Embassy of the United States Dominican Republic
    ‪8 min drive‬
  • Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Room with Premiun Packages

Free minibar, in-room safe, free cribs/infant beds, bed sheets

Superior Room with Premiun Packages

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, free cribs/infant beds, bed sheets

Superior Room

7.4 out of 10
Good
(102 reviews)
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Room with Royal Packages

Free minibar, in-room safe, free cribs/infant beds, bed sheets

Superior Room with Royal Packages

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Free minibar, in-room safe, free cribs/infant beds, bed sheets

Junior Suite

7.0 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

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About this property

VH Gran Ventana Beach Resort - All Inclusive

4-star property in Playa Dorada
Catch some rays at the beach or spend the day relaxing at VH Gran Ventana Beach Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
VH Gran Ventana Beach Resort - All Inclusive offers 506 accommodations with free minibar items and safes. Rooms open to balconies. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs and hair dryers. Additionally, rooms include complimentary bottled water and ceiling fans. Cribs/infant beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include massages and manicures and pedicures. The spa is open daily.
VH Gran Ventana Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At VH Gran Ventana Beach Resort - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast and manager's reception are offered (may not be available daily). Dining is available at one of the property's 4 restaurants. The property also offers a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite self parking is complimentary.

VH Gran Ventana Beach Resort - All Inclusive is a smoke-free property.

Guests are offered a complimentary buffet breakfast. A complimentary manager's reception is offered each day.
Las Almejas - Overlooking the pool and garden, this buffet restaurant serves breakfast, lunch, and dinner.
Octopus Gormet Restaurant - This restaurant specializes in Caribbean cuisine.
Sapore di Mare - This restaurant specializes in Italian cuisine.
Ocean Grill - This restaurant specializes in seafood.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (some restrictions)
Limited gourmet or à la carte dining

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Snorkeling
Windsurfing

Land activities

Tennis
Tennis lessons
Volleyball
Access to golf course

Lessons/classes/games

Aerobics
Dancing
Language

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free airport drop-off shuttle on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Las Almejas
  • Ocean Grill
  • Octopus Gormet Restaurant
  • Sapore di Mare

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • No elevator

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Gran Ventana All Inclusive
Gran Ventana Beach Resort
Gran Ventana Beach Resort All Inclusive
Gran Ventana Resort
VH Gran Ventana All Inclusive
VH Gran Ventana Beach
VH Gran Ventana Beach Puerto Plata
VH Gran Ventana Beach Resort All Inclusive
VH Gran Ventana Beach All Inclusive
VH Gran Ventana Inclusive
VH Gran Ventana Beach Resort All Inclusive
VH Gran Ventana Beach Resort - All Inclusive Puerto Plata

VH Gran Ventana Beach Resort - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 439 out of 1009 reviews
Rating 8 - Good. 251 out of 1009 reviews
Rating 6 - Okay. 161 out of 1009 reviews
Rating 4 - Poor. 77 out of 1009 reviews
Rating 2 - Terrible. 81 out of 1009 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ava

Traveled with group
Liked: Cleanliness, amenities
Some of the male staff make us uncomfortable. But other than that it was great
Stayed 5 nights in May 2025

8/10 Good

cindy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good and peace.
Stayed 3 nights in May 2025

10/10 Excellent

Alexis

Stayed 6 nights in May 2025

8/10 Good

Marvena

Traveled with family
Liked: Cleanliness, property conditions & facilities
The food was good… the room was good. However, their animation team needs a little more work. The activities that they have for guests need to be more interactive and interesting. Especially for the price that we are paying. Please refer to Lifestyles Holiday Resort and watch their animation team.
Stayed 1 night in May 2025

8/10 Good

Raul

Traveled with partner
Liked: Cleanliness, amenities
This place can be a hit or miss. My fiancé and I at first didn’t like it but later on started to appreciate the things the place offered. This can easily be a 5 star place if they fixed up a few minor problems. For some reason, they didn’t have our reservation. We had to wait over a hour for our room once they found our reservation. Second, they have this weird system where they take all your towels in the morning but don’t replace it with new ones. So essentially, you can be enjoying breakfast and if you decide to take a shower afterwards, you will have to wait for the fresh towels to be dropped off to your room. Third thing, they don’t give daily water bottles and you will have to practically beg them for a water bottle on a daily basis. Luckily, they do have some water dispensary on some floors for refills. Fourth thing, the WiFi truly sucks in this place. Connection is slow and probably one of the things I hated the most from this place. Lastly, the vibe from the staff needs to be worked on. Some are very nice to talk to, but most of them looked like they don’t like working there. Some are rude and disrespectful, but not all staff. The two pools itself is very nice. A quiet one and the main one. The beach is gorgeous but that says more about Mother Nature. My favorite part is the food. The food was the absolute best thing from the resort. A lot of variety and freshly made every day. Entertainment for me was 50/50 but that is more of a personal opinion. My honest review.
Stayed 4 nights in May 2025

10/10 Excellent

Esteban, Brooklyn

I love this hotel
Stayed 2 nights in May 2025

10/10 Excellent

julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
servicio muy bueno
Stayed 1 night in May 2025

8/10 Good

Charles

Stayed 3 nights in May 2025

10/10 Excellent

Kelly R

Liked: Cleanliness
I loved the quiet pool
Stayed 7 nights in May 2025

6/10 Okay

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Decent Overall

This will be a long review so if you want a real assessment, please take the time to read. To start, their website states they offer an airport transport to hotel and to call or email 3 days prior. I did just that and was told to call back the next day. I called 2 days prior and was told they don’t offer that service even though they sent me an email reminding me to call for 3 days prior via Hotels.com. I reached out to Hotels.com for help and they couldn’t get ahold of anyone at the property. Luckily, I was meeting a friend there and he arranged a taxi for me. At check-in, I was told that I had to pay $50 more a night because my friend didn’t travel with me even though I paid for 2 people when I booked on Hotels.com. So I had to pay an additional $350 for my friend to stay with me. The WiFi sucks! We couldn’t get it to work and when we attempted to call the front desk for help, the telephone in the room didn’t work. We had to walk to the front desk and then explained how to get the WiFi to connect, but it still sucked. The food was not good. Breakfast sucked, lunch was decent and dinner was subpar. They have 3 other restaurants besides the buffet l, but you have to make reservations for them in the morning the day of. Luckily, we spent quite a bit of time outside of the resort so we ate out some days in the city. Activities are awesome and plenty each day for kids and adults. Drinks at the bar were good. Staff were a hit or miss but majority of them were nice and friendly.
Stayed 7 nights in May 2025

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service

Good but not a favorite

The service and pool were outstanding. We also enjoy the beach. The rooms are a bit outdated (especially the bathrooms need work). While the food was B+, there were many opening hour and take away restrictions at both the buffet and restaurants. Very inconvenient with young children. If you’re used to all-inclusive rules and limitations you might not be bothered by this. Also, people from nearby cruise ships can pay to come there for the day. That makes for a very chaotic environment.
Stayed 7 nights in Apr 2025

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actually i liked everything. The staff was amazing, the food and different options of drinks! This is my 3rd time going and will continue to go!
Stayed 4 nights in Apr 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay
Stayed 5 nights in Apr 2025

10/10 Excellent

Darilis Perez

Liked: Cleanliness, staff & service, property conditions & facilities
Impressed with how well organi
Stayed 1 night in May 2025

10/10 Excellent

Nathlie

Liked: Cleanliness, staff & service
We did a snorkel and scuba experience it was great. The resort is clean the staff is AMAZING. This was our first time to the Dominican Republic and we enjoyed it.
Stayed 4 nights in Apr 2025

10/10 Excellent

Matt

Always good better for the older crowds
Stayed 1 night in Apr 2025

10/10 Excellent

Jovanesia Chumney

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and the property was clean and spacious and very well kept. I would be going back too this location. Love it 10/10
Good entertainment
Nice food
Stayed 7 nights in Apr 2025

6/10 Okay

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

4/10 Poor

Desiree

Traveled with group
Disliked: Amenities, property conditions & facilities
I've been going to all-inclusive resorts for 20 years and this is by far the most disappointing one. Cons: Far, uncomfortable drive from the STI aiport Beata building was outdated, mildewy, and far away from anything fun & the beach Had to make dinner reservations for the 3 (subpar) restaurants DAYS in advance Pool towels could take 1 hour to be ready sometimes Tennis courts says open daily 8 am - 7 pm but we only saw it open ONCE in 5 days Drinks took FOREVER to come at the buffet, we would be done eating by the time they arrived Pools were not clean Limited shows (pretty much just watched guests sing karaoke every night) Drinks were not strong and not very tasty, just ended up not getting a buzz and hurting our stomachs Food was among the worst I've ever had and you had no option other than the buffet for breakfast, lunch & dinner because of the reservation issue Billiards table & ping pong closed early everyday even though that is all there was left to do Bars were only open 10 am - 12 am Housekeeping would take hours to get to your room and spend 1 hour inside that you could not enter during No clubs or any type of nightlife No kids foods (chicken tenders / mac n cheese, anything for picky eaters) Pros: Show/activity staff was very friendly and fun Convenient swim up bar Gym on site (limited hours) Beachfront property with easy access A/C in room was crispy cold Bartenders would fill your insulated tumbler or any cup you brought
Stayed 4 nights in Apr 2025

10/10 Excellent

Domingo

Traveled with family
Liked: Amenities, property conditions & facilities
Excellent staff and property well keep
Stayed 2 nights in Mar 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
I found
Stayed 2 nights in Apr 2025

10/10 Excellent

Juan

Stayed 2 nights in Jan 2025

6/10 Okay

Mery

Disliked: Staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice, easy access to pool and beach. Food was very good and room was clean. Had a great stay
Stayed 7 nights in Apr 2025