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VH Gran Ventana Beach Resort - All Inclusive

4.0 star property

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2 outdoor pools, pool umbrellas, sun loungers
5 bars/lounges, swim-up bar, poolside bar, beach bar
Gazebo
Beach bar
Junior Suite | Free minibar, in-room safe, free cribs/infant beds, WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Bar
  • All inclusive
  • Spa

Explore the area

Map
Playa Dorado, P.O. Box 22, Puerto Plata, Puerto Plata, 57000
  • Playa Dorada Golf Course
    ‪4 min walk‬
  • Playa Dorada
    ‪11 min walk‬
  • Embassy of the United States Dominican Republic
    ‪8 min drive‬
  • Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪31 min drive‬

Room options

View all photos for Superior Room with Premiun Packages

Free minibar, in-room safe, free cribs/infant beds, WiFi

Superior Room with Premiun Packages

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, free cribs/infant beds, WiFi

Superior Room

  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Room with Royal Packages

Free minibar, in-room safe, free cribs/infant beds, WiFi

Superior Room with Royal Packages

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Free minibar, in-room safe, free cribs/infant beds, WiFi

Junior Suite

  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

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About this property

VH Gran Ventana Beach Resort - All Inclusive

4-star property in Playa Dorada
Catch some rays at the beach or spend the day relaxing at VH Gran Ventana Beach Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
VH Gran Ventana Beach Resort - All Inclusive offers 506 accommodations with free minibar items and safes. Rooms open to balconies. 42-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include complimentary bottled water and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include massages and manicures and pedicures. The spa is open daily.
VH Gran Ventana Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At VH Gran Ventana Beach Resort - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast and manager's reception are offered (may not be available daily). Dining is available at one of the property's 4 restaurants. The property also offers a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with wireless Internet access (surcharge). This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite self parking is complimentary.

VH Gran Ventana Beach Resort - All Inclusive is a smoke-free property.

Guests are offered a complimentary buffet breakfast. A complimentary manager's reception is offered each day.
Las Almejas - Overlooking the pool and garden, this buffet restaurant serves breakfast, lunch, and dinner.
Octopus Gormet Restaurant - This restaurant specializes in Caribbean cuisine.
Sapore di Mare - This restaurant specializes in Italian cuisine.
Ocean Grill - This restaurant specializes in seafood.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (some restrictions)
Limited gourmet or à la carte dining

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Snorkeling
Windsurfing

Land activities

Tennis
Tennis lessons
Volleyball
Access to golf course

Lessons/classes/games

Aerobics
Dancing
Language

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per day)
  • Available in some public areas: WiFi (USD 10 per day)

Parking and transportation

  • 24-hour free airport drop-off shuttle on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception

Restaurants on site

  • Las Almejas
  • Ocean Grill
  • Octopus Gormet Restaurant
  • Sapore di Mare

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • No elevator

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 10 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 10 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Gran Ventana All Inclusive
Gran Ventana Beach Resort
Gran Ventana Beach Resort All Inclusive
Gran Ventana Resort
VH Gran Ventana All Inclusive
VH Gran Ventana Beach
VH Gran Ventana Beach Puerto Plata
VH Gran Ventana Beach Resort All Inclusive
VH Gran Ventana Beach All Inclusive
VH Gran Ventana Inclusive
VH Gran Ventana Beach Resort All Inclusive
VH Gran Ventana Beach Resort - All Inclusive Puerto Plata

VH Gran Ventana Beach Resort - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 435 out of 1000 reviews
Rating 8 - Good. 266 out of 1000 reviews
Rating 6 - Okay. 135 out of 1000 reviews
Rating 4 - Poor. 80 out of 1000 reviews
Rating 2 - Terrible. 84 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Katherine

Stayed 4 nights in Jan 2025

8/10 Good

Melodaine

Traveled with family
Property is located with easy access to beautiful beach. Grounds are beautifully maintained and housekeeping keeps all areas meticulous. Taxi service is readily accessible.
Stayed 7 nights in Jan 2025

6/10 Okay

Suzanna

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
The beach was amazing and the hotel is kept very clean. The facilities in the rooms and bathrooms need to be updated. The bathrooms on the hotel grounds are tiny and some of the toilets don’t flush well. Our phone in our room did not work to be able to call the front desk, the bathroom is a little outdated but bigger in the rooms, the food was okay-could have more variety each day and better quality. The eggs and meats tends to be overcooked. Pool could’ve been cleaned out more from bird poop. It was an okay stay we really did love the beach but other than that would not visit again.
Stayed 5 nights in Jan 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Always felt safe. Friendly staff. Clean. Lively social activities. Food was a bit bland for my taste. (I'm from NYC and I know what Dominican food tastes like)
Stayed 7 nights in Jan 2025

6/10 Okay

Andy

Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2024

6/10 Okay

Roy j

Traveled with family and small children
Liked: Staff & service, amenities
Property was the same appearance and conditions as was 12 years ago. Time to remodel and modernize. STAFF is what made our stay better than most.
Stayed 6 nights in Dec 2024

6/10 Okay

Michilynn

Traveled with family
Liked: Cleanliness
I have been to many all inclusive resorts in the Dominican. VH gran wouldn’t be on the top of my list but it ok if you are just looking for an uneventful getaway. Pros: friendly staff, small resort, clean, Close to town and airport. Pool is big. Plenty of bars. Cons: everything closes early even the pool table use 7pm. Entertainment is mostly aerobics or volleyball in the pool. No good nightly shows. They offered a paint class but it was only for the kids club, which wasn’t advertised as such and I was actually looking forward to it. The buffet is small. Breakfast is the same every morning. Restaurants had small portions with limited options. If you don’t make sure to have a snack before 5 you have to wait for 6:30 dinner, the beach snacks were very limited. Not great when you are on an excursion. Beach had a breakwater so if you are looking for waves you need to walk far up the beach. Overall I would not stay here again but many people looked like they were having a good vacation.
Stayed 7 nights in Dec 2024

10/10 Excellent

Beleanet

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This is my 2nd time visiting and I love it. The staff is amazing of course not all of them, but most of them are super nice. The food is amazing. Everything you could did ask for in one place. The entertainment is amazing (Henry is the best).
Stayed 5 nights in Jan 2025

6/10 Okay

Holly

Traveled with group
Not very luxurious. Needs updating. Beach chairs were falling apart, rooms were mediocre and had mold in the tiles. Great location and good food, but hecklers are everywhere on the beach.

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jan 2025

8/10 Good

Eugeniu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel

All was ok, but 1-pick up from airport wasn’t done by hotel and 2- one day staff forgot put bottle of water in the room and guy from reception promised to bring it and forgot
Stayed 11 nights in Dec 2024

2/10 Terrible

Edwin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away, go to any other resort in Puerto Plata except this one. They will scam you out of your money. Rooms were very out dated. Not even the WiFi worked.
Stayed 3 nights in Dec 2024

4/10 Poor

Luke

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities
The rooms are dated. It is a plus that room service was provided every day. Cleaning staff were very nice. Upon check-in there were no overall instruction as to how meals, restaurants, pool times, getting potable water in the rooms, minibar, locations of anything or really how the property worked so that the guest could maximize their stay. There was way too much focus on the towel cards and an emphasis on needing to return them or be charged $30 per card, the check-out process was equally confusing and lacked any real direction. The dining room staff clearly favored the customers who offered tips for better service. My dominican guests were treated poorly and different when me and my american guests were not present. Pools were clean however limiting the pool hours to 7PM is inconvienient. Not allowing guests to swim in the ocean after 1800 created problems. The food was horrible, everything seemed of the lowest quality and little flavor or care went into its preperation, they even somehow managed to cook rice poorly. Pasta, Pizza, and omelet stations are nice but when the ingredients are poor or the cooking technique lacking it doesnt matter. There was very little variety day to day, The hamburgers and hot dogs as snacks were probely the worst I ever had anywhere. I dont know what they put in the patties but it doesnt taste like beef. I would not stay at this property again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ghassan

Stayed 3 nights in Dec 2024

6/10 Okay

julissa

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms need a better TV and it's small
Stayed 1 night in Dec 2024

4/10 Poor

Christina

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only shining light there is Rumy Martinez. He was very empathetic to my dire situation with my son's health. I went to the desk several times to get very time sensitive documents need for my 7am appointment at the embassy that took 4 hours to get to so I could get home and take my son to the emergency room. There was one receptionist that was dismissive and nasty from hello. She made my situation and stress level worse. Gladly Mr. Martinez walked me through their Spanish only computer so i could print my documents. Also, when we checked in they didn't have the room we requested so they upgraded us to a suite in which we were appreciative but when we arrived to the room the bathroom was completed flooded with water and a wet shoe print in the shower. We informed the front desk of our concern and they addressed it immediately. Unfortunately, they didn't inform us that the reason the bathroom was flooded was because of a broken showerhead that spinned and sprayed the entire bathroom no matter which way you turned it. In order to not flood the room below us we had to take stand-up baths. Then the dining experience was very interesting. They had plenty of food and choices but not very tasteful. The beach and the view from the beach was amazing but if you wanted a canopy lounger you had to pay $40 additional for each person each night and they were very old and worn down.
Stayed 2 nights in Dec 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was attentive, food was good, entertainment decent, beach clean, and both check-in and check-out quick and painless.
Stayed 2 nights in Dec 2024

10/10 Excellent

Matt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing with helpful staff and good food, will return again.
Stayed 3 nights in Dec 2024

2/10 Terrible

Allen

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We there for 1 night , the tv did not work, cofimed bymait. the phone #4 was bad ,cnfirmred so coud notcall deskand was very $$$$.
Stayed 1 night in Dec 2024

6/10 Okay

Jose, Toronto

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
It’s a simple all inclusive experience for the couple who wants a break and forget about day to day shenanigans at home. Food is good , their entertainment program will keep you busy, and you won’t get tired from walking a big property. It will give you a much meeded break.
Stayed 2 nights in Dec 2024

2/10 Terrible

EDWIN

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
No lo hagas esta sobre valorado ademas si vas acompañado de un dominicano te cobran 50 dolares por noche adicional sin avisar porque llevas un dominicano!!!!
Stayed 3 nights in Dec 2024

8/10 Good

Rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Elvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and close to everything, the staff was wonderful and the food was on point. Will definitely come back
Stayed 4 nights in Dec 2024

10/10 Excellent

Darice

Stayed 2 nights in Dec 2024