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VH Gran Ventana Beach Resort - All Inclusive

4.0 star property

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Photo gallery for VH Gran Ventana Beach Resort - All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
On the beach, white sand, sun loungers, beach umbrellas
4 restaurants, breakfast, lunch, dinner served; Caribbean cuisine
Lobby
5 bars/lounges, swim-up bar, poolside bar, beach bar

Reviews

7.8 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Bar
  • All inclusive
  • Parking included
$255
includes taxes & fees
Nov 24 - Nov 25

Explore the area

View in a map
Playa Dorado, P.O. Box 22, Puerto Plata, Puerto Plata, 57000
  • Place, Playa Dorada Golf Course
    ‪5 min walk‬
  • Place, Playa Dorada
    ‪1 min drive‬
  • Place, Mount Isabel de Torres
    ‪4 min drive‬
  • Airport, Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪19 min drive‬

Room options

View all photos for Superior Room with Premiun Packages

Free minibar, in-room safe, free cribs/infant beds, bed sheets

Superior Room with Premiun Packages

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room with Royal Packages

Free minibar, in-room safe, free cribs/infant beds, bed sheets

Superior Room with Royal Packages

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Superior Room | Free minibar, in-room safe, free cribs/infant beds, bed sheets

Superior Room

7.4 out of 10
Good
(111 reviews)
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite

Junior Suite | Free minibar, in-room safe, free cribs/infant beds, bed sheets

Junior Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

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About this property

VH Gran Ventana Beach Resort - All Inclusive

4-star property in Playa Dorada
Catch some rays at the beach or spend the day relaxing at VH Gran Ventana Beach Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
VH Gran Ventana Beach Resort - All Inclusive offers 506 accommodations with free minibar items and safes. Rooms open to balconies. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs and hair dryers. Additionally, rooms include complimentary bottled water and ceiling fans. Cribs/infant beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include massages and manicures and pedicures. The spa is open daily.
VH Gran Ventana Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At VH Gran Ventana Beach Resort - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast and manager's reception are offered (may not be available daily). Dining is available at one of the property's 4 restaurants. The property also offers a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite self parking is complimentary.

VH Gran Ventana Beach Resort - All Inclusive is a smoke-free property.

Guests are offered a complimentary buffet breakfast. A complimentary manager's reception is offered each day.
Las Almejas - Overlooking the pool and garden, this buffet restaurant serves breakfast, lunch, and dinner.
Octopus Gormet Restaurant - This restaurant specializes in Caribbean cuisine.
Sapore di Mare - This restaurant specializes in Italian cuisine.
Ocean Grill - This restaurant specializes in seafood.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (some restrictions)
Limited gourmet or à la carte dining

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Snorkeling
Windsurfing

Land activities

Tennis
Tennis lessons
Volleyball
Access to golf course

Lessons/classes/games

Aerobics
Dancing
Language

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free airport drop-off shuttle on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Las Almejas
  • Ocean Grill
  • Octopus Gormet Restaurant
  • Sapore di Mare

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • No elevator

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Gran Ventana All Inclusive
Gran Ventana Beach Resort
Gran Ventana Beach Resort All Inclusive
Gran Ventana Resort
VH Gran Ventana All Inclusive
VH Gran Ventana Beach
VH Gran Ventana Beach Puerto Plata
VH Gran Ventana Beach Resort All Inclusive
VH Gran Ventana Beach All Inclusive
VH Gran Ventana Inclusive
VH Gran Ventana Beach Resort All Inclusive
VH Gran Ventana Beach Resort - All Inclusive Puerto Plata

Reviews

VH Gran Ventana Beach Resort - All Inclusive Reviews

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 441 out of 1004 reviews
Rating 8 - Good. 253 out of 1004 reviews
Rating 6 - Okay. 154 out of 1004 reviews
Rating 4 - Poor. 78 out of 1004 reviews
Rating 2 - Terrible. 78 out of 1004 reviews

Reviews

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
La propiedad es limpia, tranquila y las comidas es buena y variada. El staff es excelente con la excepción de Anthony que trabaja en el front desk haciendo el check-in. Esta persona trabaja muy lento y tiene una actitud de poca cooperación con los clientes. Por lo demás, el hotel es excelente y yo lo recomiendo.
Stayed 2 nights in Aug 2025

8/10 Good

luis

Traveled with partner
Not what expected for the price.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mairam, Vilnius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Andy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Poor service, the meal was just ok for a 4*, poor room service , we had to call often to have service, they don't come everyday to clean de room, front desk service really slow...
Stayed 3 nights in Aug 2025

6/10 Okay

Yenny

Stayed 1 night in Aug 2025

8/10 Good

Sugeiry

Stayed 1 night in Aug 2025

10/10 Excellent

Thais

Stayed 4 nights in Aug 2025

6/10 Okay

Carolina

Traveled with family and small children
Liked: Staff & service
My fridge didn’t work and it had mold I told the guy in the reception he said someone will go and check nobody show up and I wasted 1 hour of my time there waiting for some one that never show up also bedroom was very old and kinda dirty last year I had a better stay and no complains this time thumps down
Stayed 2 nights in Aug 2025

6/10 Okay

Joanna

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
the venue was beautiful however, staff was not always friendly or helpful. in addition, we had no working phones and our air conditioner when not used would soak our floors. it was an okay experience during our stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, excellent services from the staff, really welcoming!
Stayed 2 nights in Aug 2025

10/10 Excellent

Ana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the hotel was super accommodating and genuinely friendly. I never like to revisit the same hotel but I definitely would like to come back to this one! Highly recommend, especially for family vacations!
Stayed 4 nights in Aug 2025

6/10 Okay

Jossanna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Becareful if you book with someone that live in the country they will charge you $50.00 dollars extra per night even tho you book for 2 adults which if you booked with Expedia the hotel will tell you you book with someone else . The food is alright not that great breakfast is the same everyday but the staff is friendly and polite ; another issue the internet sucks no WiFi in some of the area of the hotel ; If you want to book is on your own risk.
Stayed 7 nights in Aug 2025

10/10 Excellent

Johanny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was very pleasant!! and helpful and entertainment shows was very friendly the food was great!!! Specially the restaurant !! Me my husband was had great time!!!we will come back again!!!!they have great staff. Always working!!!
Stayed 4 nights in Aug 2025

8/10 Good

Vicki

Traveled with family
Liked: Cleanliness, staff & service
The staff was pleasant. Facility was nice but rooms need upgrading. Food and drinks were good.
Stayed 1 night in Aug 2025

6/10 Okay

tara

Disliked: Property conditions & facilities
It was limited and the pictures blow it out of proportion - we only got to one restaurant - I think there were two Only one pool and kid pool It was enough for us Spa much more limited than we thought it would be Half staff friendly Other half unfriendly No coffee making in room Fan broken Fridge very old with blocked up ice compartment We wanted to invite friends to visit for the day from the island with obvious fee Half staff said it was possible Other half said not Very mixed service Also very confusing about shuttle service to and from airport Responses from hotel very slow
Stayed 5 nights in Aug 2025

10/10 Excellent

richard, Santa Cruz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax for three days and have everything close. Good Food. Nice pool, and Ocean Beach.
Stayed 2 nights in Jul 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wifi is spotty.... But that's not why you're here on vacation. It's a beautiful all inclusive 3 restaurants. One is on the beach the grill, the Octopus is in the main part of the resort and the Italian restaurant is a short walk on the adjoining property by the adults pool. The main pool and swim up bar is very nice until early afternoon when you notice no one gets out to use the restroom. Time to get out and shower off then! The rooms are beautiful and well kept. Trying to get the mini fridge restocked can be a challenge and the water in our bathroom sink wouldn't go down. It did only take 5 minutes to fix after 3 days of asking though. All in all is a wonderful place and will be returning. I loved the beach so much and snorkeling is great right in front of the hotel!
Stayed 5 nights in Aug 2025

6/10 Okay

franklin

Traveled with family
Disliked: Amenities
A lot a fly at this property at any room and the food
Stayed 2 nights in Jul 2025

6/10 Okay

Martha

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We stayed for 3 nights trying celebrating my birthday. The food was good, but in the restaurant they pick up your plates, they don’t ask if you finish it or not. when I still sleep in the morning, the housekeeper open the door without notice, she came to the room, and she don’t saying anything, (sorry). Last day we went to the pools, but went we came back the housekeeper take all the towels from the bathroom, and we need take the bath. So we have to go find the housekeeper, asking for towels, we not did for telephone because the phone don't work. We make complaints about it, but they no do anything. My husband has to go find in from decks for water and iron, we had to signed paperwork for this. Some need to improve for costumer services they needs more respect for their customers.
Stayed 3 nights in Aug 2025

6/10 Okay

Yuberkys

Stayed 2 nights in Aug 2025

8/10 Good

Jorge, Port Washington

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Except my mini bar was not stocked until midnight. I had to go to the front desk three times about it before they did anything! Other than that, everything was good!
Stayed 1 night in Jul 2025

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Always nice
Stayed 1 night in Jun 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

8/10 Good

Sandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two bab to small for 4 persons
Stayed 4 nights in Jul 2025

10/10 Excellent

bernard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 12 time staying at Gran Ventana. A beautiful beach, great security, great quality food, friendly staff. The best resort in Puerto Plata!
Stayed 2 nights in Jul 2025