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Acacia Tree Garden Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Acacia Tree Garden Hotel

Outdoor pool, sun loungers
Interior entrance
View from property
Interior entrance
Standard Deluxe Room, 2 Single Beds | Desk, free WiFi, bed sheets

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
Victan Compound, Manalo Extension, Barangay Bancao Bancao, Puerto Princesa, Palawan, 5300
  • Palawan Special Battalion WW2 Memorial Museum
    10 min walk
  • Immaculate Conception Cathedral
    2 min drive
  • NCCC Mall Palawan
    3 min drive
  • Puerto Princesa (PPS)
    9 min drive

Room options

View all photos for Standard Deluxe Room, 2 Single Beds

Standard Deluxe Room, 2 Single Beds | Desk, free WiFi, bed sheets

Standard Deluxe Room, 2 Single Beds

  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Superior Room with 2 Double Beds

Family Superior Room with 2 Double Beds | Desk, free WiFi, bed sheets

Family Superior Room with 2 Double Beds

  • 387 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed, Garden Area

Suite, 1 Queen Bed, Garden Area | Desk, free WiFi, bed sheets

Suite, 1 Queen Bed, Garden Area

  • 334 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Acacia Tree Garden Hotel

3-star hotel in Puerto Princesa City Centre
An outdoor pool, a restaurant, and a poolside bar are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a children's pool. Housekeeping is available on request.
Acacia Tree Garden Hotel offers 25 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. LCD televisions come with cable channels.

Bathrooms include showers, bidets, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site.
Acacia Tree Garden Hotel features an outdoor pool and a children's pool. Dining options at the hotel include a restaurant and a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Puerto Princesa hotel also offers a terrace, an arcade/game room, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available on request) and a beach shuttle. Complimentary self parking is available on site.

Acacia Tree Garden Hotel has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Acacia Tree Garden Hotel has a restaurant on site.
Room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 5:00 PM on request
  • Beach shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: PHP 350 for adults and PHP 350 for children
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 350 for adults and PHP 350 for children
  • Airport shuttle fee: PHP 350 per vehicle (one-way, maximum occupancy 8)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Acacia Garden Hotel
Acacia Garden Tree Hotel
Acacia Tree Garden
Acacia Tree Garden Hotel
Acacia Tree Garden Hotel Puerto Princesa
Acacia Tree Garden Puerto Princesa
Acacia Tree Hotel
Garden Tree Hotel
Acacia Tree Garden Hotel Palawan Island/Puerto Princesa
Acacia Tree Garden Hotel Hotel
Acacia Tree Garden Hotel Puerto Princesa
Acacia Tree Garden Hotel Hotel Puerto Princesa

Acacia Tree Garden Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 51 out of 163 reviews" "
Rating 8 - Good. 60 out of 163 reviews" "
Rating 6 - Okay. 35 out of 163 reviews" "
Rating 4 - Poor. 7 out of 163 reviews" "
Rating 2 - Terrible. 10 out of 163 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jennie Fe

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel i've ever been
not happy for it dirty bedroom ,tv doesn't work aircon is very noisy,outside is luck of maintenance ,pool is very dirty that's why we didn't use the pool the only thing i like is the front desk staff ,some of the kitchen staff & the worst thing is one of the maintainance crew is rude i hate it the most , i never recommend this hotel it is old & dirty,they are only good on pictures but it is very far from the reality
Stayed 4 nights in Jun 2024

6/10 Okay

Ward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, clean and comfortable
Nice staff and comfortable hotel.
Stayed 1 night in Mar 2024

6/10 Okay

Martin

Liked: Staff & service
Stayed 6 nights in Feb 2024

6/10 Okay

Robert

Traveled with family
Average hotel. I booked it because of the hottub but of course it did not work. They charge 35 pesos for a very small bucket of ice. There food is very pricey. Staff is hit and misd, sometimes nice and sometimes not. Once its your day to checkout the staff true colors come out. Very rude people. No thank you for you stay, safe travels or even a goodbye. I would not wasted your money and stay here. It is not close to anything and over priced for what you get
Stayed 3 nights in Nov 2023

10/10 Excellent

Linde

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. The rooms face the inner garden with pool. It's beautiful and peaceful. Good service.
Stayed 1 night in Sep 2023

4/10 Poor

Mark

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was not maintained. The property was undergoing construction and I was not notified. The staff at the restaurant was unattentive.
Stayed 1 night in Sep 2023

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our booking included continental breakfast for 4 but was denied by staff. We’re given a menu to order for a fee.
Stayed 1 night in Jul 2023

10/10 Excellent

Manuel, Downey

Traveled with family
Liked: Staff & service, property conditions & facilities
Pool and lobby were nice outdoor spaces to hang out and relax after a long tour day to the river. We ordered food to be delivered and bought drinks at the liquor store
Stayed 2 nights in Jun 2023

6/10 Okay

Joshua

Stayed 1 night in May 2023

6/10 Okay

Cristina

Business traveler, Traveled with partner
Liked: Staff & service
The property has potential, giving it an island vibe setting however the room where we stayed smells musty and the bathroom sink faucet was loose leaving water coming from underneath the lavatory cabinet.
Stayed 5 nights in Apr 2023

10/10 Excellent

Kevin

Liked: Property conditions & facilities, room comfort
Worth the stay.
Our stay was very comfy, staff was great in care, beds were soft! Although i asked for a private patio, we had table, no chairs. Not a biggy though, not much to look at, and you have the pool and reception area to chillax. Overall very good, 5 *
Stayed 4 nights in Apr 2023

2/10 Terrible

lorena

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
room - old and entrance door - can see through. even with curtain. noisy as it is next to pool area - drinking guests in the night. Front desk personel on arrival - sarcastic , not professional, dressed like a tourist. Breakfast - no word - horror, terrible... - cook to fire... if there is any - which i doubt . it is hard to screw bfst.
Stayed 4 nights in Apr 2023

6/10 Okay

Kelvin

Stayed 1 night in Mar 2023

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff! Such beautiful people 😁😘🤗 all the trees made it nice and cozy as well. Thank you for a wonderful stay! Look forward to coming back. Jesse.
Stayed 2 nights in Feb 2023

8/10 Good

Azalea

Traveled with family
Liked: Cleanliness, staff & service
Staff were courteous, friendly and helpful. Near great food places

6/10 Okay

Jean

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were friendly and great, location no transportation and access limited, breakfast very bare, stayed 4 days, eggs were cooked the same way, mosquitos, juices was powdered Tang.
Stayed 4 nights in Oct 2022

6/10 Okay

Daniel, Fort lawn

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lots of mosquitoes and not the best neighborhood. Very dirty and smelly room. Nice staff though
Stayed 2 nights in Oct 2022

4/10 Poor

Marcelino

Traveled with group
Disliked: Staff & service, property conditions & facilities
Pay a little more and avoid this hotel
I dont understand how anyone can give this property better than 3 points. It is Not located anywhere near any stores, restaurants, the pool is constantly dirty with leaves and debris, the food is expensive for Philippines and the quality they provide, and they make you responsible for anything out of order in the unit. I had to pay for a glass table top we didn't even use or noticed until they made me pay for it. They almost made me loose my flight while Inspecting room. Extremely embarrassing and unprofessional. I am a world traveler and Never encountered a hotel to treat guests this way. Do not recommend at any price.
Stayed 3 nights in Feb 2020

8/10 Good

Darelline

Stayed 2 nights in Mar 2020

10/10 Excellent

Nadine, Australia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good. Staff was great. Food was amazing. Overall experience was excellent for the price
Stayed 1 night in Mar 2020

6/10 Okay

Anand

Average hotel. Service of cafeteria staff excellent. Service and response from front desk and maintenance slow and sloppy. In bathroom the faucet was like a stick shift and toilet seat kept sliding. Informed front desk, told us in evening it was fixed but they still shook, rattled and rolled. Exterior landscaping is good.
Stayed 2 nights in Feb 2020

8/10 Good

Katarina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Stayed 6 nights in Jan 2020

6/10 Okay

Christmasbreak

Traveled with group
Liked: Cleanliness, staff & service
I like the quietness of the property. However, the pool was dirty and we had to ask for towels every day
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Whilst i love using Expedia due to its accurate representation of properties on this occasion we were vastly desillusioned. The property is not walking distance from close amenities in Puerto Princesa as stated. The internet connection was poor and intermittent. There was ongoing construction starting at 9 am right outside of our room and music playing loud until 11 pm. We raised matters upon arrival with manager Aida who did affirm that everything was walking distance but the rest of the staff confirmed the opposite . Aida explained that no cancellation was offered due to us booking through Expedia. The noise and inconvenient location pushed us to leave after two nights., we did ask for a change in room but were advised the hotel was fully booked. We mentioned to the staff we were departing due to the noise but they did not understand our English and replied with a polite: OK Ma'am thank you. I attempted to contact Expedia but had no phone access to report this asap. We would like to be reimbursed for the nights we did not stay: Friday, Saturday and Sunday. I thank you for taking my feedback into consideration. Maria
Stayed 5 nights in Dec 2019