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Astoria Palawan

4.5 star property

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Photo gallery for Astoria Palawan

Restaurant
One-Bedroom Suite | Premium bedding, in-room safe, desk, laptop workspace
One-Bedroom Suite | Premium bedding, in-room safe, desk, laptop workspace
On the beach
Two-Bedroom Suite,Breakfast for 4 Persons Only | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Gym
  • Breakfast available
  • Pool
  • Housekeeping
  • Air conditioning

Explore the area

Map
Km. 62, North National Highway, Barangay San Rafael, Puerto Princesa, Palawan, 5300
  • City Baywalk
    ‪3 min walk‬
  • Tarabanan Seventh-day Adventist Church
    ‪6 min drive‬
  • Binduyan Falls
    ‪9 min drive‬
  • Puerto Princesa (PPS)
    ‪96 min drive‬

Room options

View all photos for Deluxe Room (Studio)

Deluxe Room (Studio) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room (Studio)

  • 409 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Plus Room

Superior Plus Room | Premium bedding, in-room safe, desk, laptop workspace

Superior Plus Room

  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room | Premium bedding, in-room safe, desk, laptop workspace

Superior Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Two-Bedroom Suite,Breakfast for 4 Persons Only

Premium bedding, in-room safe, desk, laptop workspace

Two-Bedroom Suite,Breakfast for 4 Persons Only

  • 979 sq ft
  • Sleeps 4
  • 4 Queen Beds

View all photos for One-Bedroom Suite

Premium bedding, in-room safe, desk, laptop workspace

One-Bedroom Suite

  • 602 sq ft
  • Sleeps 2
  • 2 Queen Beds

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About this property

Astoria Palawan

4.5-star Puerto Princesa resort with 3 outdoor pools
Spend the day on Astoria Palawan's beach or relax by one of the resort's 3 outdoor swimming pools.
Astoria Palawan offers 198 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch Smart televisions come with digital channels and Netflix. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a water park (surcharge) and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The resort offers a restaurant. Wireless Internet access is complimentary. Astoria Palawan features 3 outdoor swimming pools, a water park (surcharge), and a fitness center. For a surcharge, an airport shuttle (available on request) is offered to guests. This luxury resort also offers spa services, an arcade/game room, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Astoria Palawan is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Reserve - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 7:30 PM at scheduled times and on request
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:00 AM for a fee: PHP 910 for adults and PHP 455 for children
  • A restaurant

Restaurants on site

  • Reserve

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Gym
  • Playground
  • Water park

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • In-room microwave
  • Mini-fridge
  • Playground
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday:
  • Children's pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 3000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately PHP 910 for adults and PHP 455 for children
  • Airport shuttle fee: PHP 3500 per vehicle (one-way, maximum occupancy 8)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Astoria Palawan
Astoria Palawan Hotel
Astoria Palawan Hotel Puerto Princesa
Astoria Palawan Puerto Princesa
Palawan Astoria
Astoria Palawan Palawan Island/Puerto Princesa
Astoria Palawan Resort Puerto Princesa
Astoria Palawan Resort Roxas
Astoria Palawan Roxas
Resort Astoria Palawan Roxas
Roxas Astoria Palawan Resort
Resort Astoria Palawan
Astoria Palawan Resort
Astoria Palawan Resort
Astoria Palawan Puerto Princesa
Astoria Palawan Resort Puerto Princesa

Astoria Palawan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 152 out of 243 reviews
Rating 8 - Good. 55 out of 243 reviews
Rating 6 - Okay. 19 out of 243 reviews
Rating 4 - Poor. 7 out of 243 reviews
Rating 2 - Terrible. 10 out of 243 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Isabelo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful resort. Excellent breakfast! They offered tours that you can booked there and get pickup from resorts . We went to several and it was amazing! I recommend Astoria to everyone ❤️❤️❤️ we will be back
Stayed 3 nights in Nov 2024

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our time. The surrounding areait's very limited, but it's nice and clean and people. As always, in the Philippines are amazing, we ate off property as much as we ate on property. We still had a great time. They even brought in lobster for us. I'd say the only thing wrong is the beach line very , very shallow even at high time so no swimming. Pools are good i just missed the Ocean swim
Stayed 6 nights in Nov 2024

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always smiling and calling you by name. They go out of their way to help and accommodate your needs and desires. The grounds are beautiful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacqueline Flores, Laurel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and wonderful service. We had a relaxing and plesant stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ghazali

Liked: Cleanliness, amenities, property conditions & facilities
Huge property. Kind people. Efficient service. Slightly dated but very though maintenance going on all the time. Definitely would recommend
Stayed 3 nights in Sep 2024

10/10 Excellent

Lachlan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Four great pools. Fantastic evening shows
Stayed 3 nights in Aug 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
No lockable bathroom doors and big gaps to see in.
Stayed 1 night in Jul 2024

10/10 Excellent

Edna, Henderson

Stayed 2 nights in Jul 2024

2/10 Terrible

Adam

Stayed 1 night in Jun 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little isolated but wonderful place.
Stayed 6 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over and beyond
Karen was amazing. When my girlfriend was sick she help take care of her. Overall amazing unforgettable experience.
Stayed 1 night in Apr 2024

10/10 Excellent

Kwadwo, Millcreek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Astoria Palawan is one of a kind resort. Everything about the property was top notch. From the decadent breakfast to the Dinner buffet. The staff was so friendly and every request was fulfilled immediately. I’ll definitely go back.
Stayed 2 nights in Apr 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
The Astoria Palawan would have gotten five stars for welcoming and helping staff, the magnificent night lights all over the resort and for the great bright orange room accents. But I deducted two stars for customers service and a lack of “adult only” relaxing and swimming areas. I found it bizarre that a resort with a private beach did not serve drinks or food at the beach. I had to go to a bar, order and wait 20 minutes for my drink to be bought over from the restaurant as the bar didn’t have Piña Colada ingredients. There needs to be a designated “Adults Only” pool. I was enjoying happy hour and a swim at the Pod from 4pm. The tranquility was slowly interrupted to the point that I had to leave as there were over 20 (poorly supervised) children jumping into the pool (breaking a pool rule), splashing in my face and so many high pitched squealing voices. The bikes were not supervised so there was no one to advise the seat on the bike. The bikes were all quite rusty and are in seperate need of a service. Also, regarding the bikes, you can only ride around the resort, which takes about 10 minutes. I wanted to explore outside the resort grounds but was stopped by a security guard. The resort food is average, except the included buffet breakfast, which has a good variety of different cuisine choices, so eat up at breakfast time. I highly recommend the Joshua Restaurant, in a triangular building, out side of the resort for amazing food and well priced drinks.
Stayed 3 nights in Mar 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff good food top service
Stayed 3 nights in Mar 2024

10/10 Excellent

Rommel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Ma Corazon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the resort concept, the pools, the water park, the breakfast buffet and the entertainment at night. The performers (fire dancers and singers) are all talented but I feel those talents should be showcased more. We could hardly see the performers from the restaurant; maybe a spotlight would have helped or maybe a TV monitor inside the restaurant. Also, the reception people at check in should inform the guests about activities guests can do while staying there, such as entertainment at night at specific time (we kept missing the fire dance because we kept being misinformed), night club ( we stayed for 4 nights and we didn’t know there was one until our last night), water park access and many other pieces of information guests should know at time of checkin. All the staff are good, everyone gave excellent service.
Stayed 4 nights in Mar 2024

4/10 Poor

Maria

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Hotel itself is clean and staff respectful but it’s 1.5 hrs away from airport..the beach is disgusting with tampons and sewage water noted in the morning low tide. You are at the mercy of the hotels excursions due to increased transport needed to get to destinations. I.e. el nido is 4hrs each way and then factor in your excursion time. It’s a long day. Plus you need to wait til they have at least 6 passengers to book any excursion with them. It’s doable if you’re not on a budget. Breakfast buffet was great. Dinner buffet not so good. Pool is dirty water with sediment floating around. Basically a no go for anyone looking for beach and basking in the sun resort
Stayed 5 nights in Mar 2024

10/10 Excellent

Violanda, Staten Island

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, food is great
Stayed 3 nights in Feb 2024

8/10 Good

YUKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Timothy

Liked: Staff & service, property conditions & facilities
10 star service, wonderful place, thank you very much 😊
Stayed 5 nights in Jan 2024

10/10 Excellent

The-Hiep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Choonghum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

10/10 Excellent

Gabrielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeously decorated and cleaned to perfection in every corner of the property.
Stayed 7 nights in Dec 2023

6/10 Okay

Maez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was almost excellent, EXCEPT one staff in the check-in area who attended us didn’t make us feel welcome probably because we don’t look rich or fancy. She was like a robot who was just keep talking so fast without ensuring if I hear her with such a noisy environment. She was interacting with me like she doesn’t want me to ask any questions. She just want to send us right away to our room without ensuring if we understand all the things she said. How come this lady works in the front desk but has no passion on what she’s doing??? And it turns out she is the CS Team-leader.
Stayed 1 night in Dec 2023

8/10 Good

Carlos, Laredo

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly, property looks beautiful at night and they have nice entertainment,
Stayed 4 nights in Nov 2023