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Balay Tuko Garden Inn

3.0 star property

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Photo gallery for Balay Tuko Garden Inn

Front of property
Property grounds
Deluxe Room | In-room safe, individually decorated, desk, soundproofing
Exterior
In-room safe, individually decorated, desk, soundproofing

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pool
  • Bar
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
Road Barangay, San Manuel, Puerto Princesa, Palawan, 5300
  • San Jose New Market
    ‪2 min drive‬
  • Robinsons Place Palawan
    ‪3 min drive‬
  • Hartman Beach
    ‪14 min drive‬
  • Puerto Princesa (PPS)
    ‪13 min drive‬

Room options

View all photos for Family Room, 2 Bedrooms, Accessible, Non Smoking

Family Room, 2 Bedrooms, Accessible, Non Smoking | In-room safe, individually decorated, desk, soundproofing

Family Room, 2 Bedrooms, Accessible, Non Smoking

  • 538 sq ft
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Large Twin Bunk Bed

View all photos for Deluxe Suite

In-room safe, individually decorated, desk, soundproofing

Deluxe Suite

  • 452 sq ft
  • Sleeps 6
  • 2 Twin Beds and 2 Queen Beds

View all photos for Deluxe Twin Room

Terrace/patio

Deluxe Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, 1 Queen Bed, Private Bathroom

Terrace/patio

Deluxe Double Room, 1 Queen Bed, Private Bathroom

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

Balay Tuko Garden Inn

3-star Puerto Princesa hotel close to Robinsons Place Palawan
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and spa services. Change of towels is available on request.
Balay Tuko Garden Inn offers 15 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated accommodations include desks. 32-inch LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and slippers. In-room massages and change of towels can be requested. Housekeeping is provided daily.
An indoor pool and a children's pool are on site.

Children under 6 years old are not allowed in the swimming pool without adult supervision. Guests under 6 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Nuat Thai Wellness spa. Services include massages. The spa is open daily.
In addition to a full-service spa, Balay Tuko Garden Inn features an indoor pool and a children's pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Colonial hotel also offers spa services, a library, and a terrace. For a surcharge, the property provides an airport shuttle during limited hours and a shopping center shuttle. Onsite self parking is complimentary.

Balay Tuko Garden Inn is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 1:00 PM.
Balay Tuko Garden Inn has a restaurant on site.

Languages

English, Filipino, French

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 7:00 PM
  • Shopping center shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 1:00 PM for a fee: PHP 350 for adults and PHP 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (28 inches high)
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Built in 2013
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: PHP 150
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 150

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 800.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately PHP 350 for adults and PHP 150 for children
  • Airport shuttle fee: PHP 1000 per vehicle (one-way, maximum occupancy 10)
  • Early check-in fee: PHP 150 (subject to availability)
  • Late check-out fee: PHP 150 (subject to availability)
  • Rollaway bed fee: PHP 800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and mobile payments
Mobile payment options include: GCash and PayPal
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
Property Registration Number 4355949

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the swimming pool, and guests under 6 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Balay Tuko Garden
Balay Tuko Garden Inn
Balay Tuko Garden Inn Puerto Princesa
Balay Tuko Garden Puerto Princesa
Balay Tuko Garden Inn Palawan Island/Puerto Princesa
Balay Tuko Garn Puerto Prince
Balay Tuko Garden Inn Hotel
Balay Tuko Garden Inn Puerto Princesa
Balay Tuko Garden Inn Hotel Puerto Princesa

Balay Tuko Garden Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 69 out of 118 reviews
Rating 8 - Good. 34 out of 118 reviews
Rating 6 - Okay. 11 out of 118 reviews
Rating 4 - Poor. 3 out of 118 reviews
Rating 2 - Terrible. 1 out of 118 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birds chirping
Relaxing hearing the chirping of the birds, the greenish surrounding, above all the friendly Staff
Stayed 1 night in Jul 2024

8/10 Good

Dorothy

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Ed

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place, nicely landscaped, with a bird aviary and a gigantic swimming pool, enclosed with a perfect temperature. A friendly staff. The absolute best place I've ever stayed at, and at a very fair price.
Stayed 1 night in Oct 2023

8/10 Good

Resurreccio

Stayed 3 nights in May 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe bet choice
Goos stay overall. It’s a bit far from Puerto Princesa town but easily reachable by tricycle (15 minutes). Staff super friendly and very caring. Clean and spacious room. Delicious breakfast.
Stayed 2 nights in Mar 2023

8/10 Good

Albert

Stayed 6 nights in Mar 2023

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property grounds are really nice. Lovely garden in the centre of the property. The restaurant is outside looking into the garden. Nice made to order breakfast. They have a swimming pool aswell, (possibly communal). Unfortunately, not much to do in the area. Other restaurants are about a mile away, and the centre is more than 2 miles away. The staff were all very friendly and polite throughout my stay.
Stayed 4 nights in Mar 2023

10/10 Excellent

sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities
This place was so serene and calming. Much needed after 2 days of travel and a crazy night in Manila! I felt that I was able to regroup and recenter before moving on to the next town. The people were amazing and the foooooood!! Omg the food was great. Their cook is amazing.
Stayed 1 night in Jan 2023

6/10 Okay

Rachel

Traveled with family
The greenery is nice, paid extra for our son when it’s supposed to be free as per advertised online.

10/10 Excellent

Lilian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff, Irene and Loi is very friendly, accommodating and helpful. They both go over and beyond my expectations. The Garden is beautiful and large. Picnic table is available for guest. I was able to bring food and have my family eat our dinner together in a picnic table. They let us cook our rice and cold water is available for us to use. There’s kettle to use although it’s shared, it’s useful to make coffee. Bath soap is provided but no shampoo and conditioner. There’s glasses and coffee mugs provided and safe box in the room.There’s table and chair in every room to sit with your friends. Friends or family are welcome to visit and they are so welcoming. I felt really home here. Downside, I got insects bites. It’s normal though when you’re in nature. Thank you Balay Tuko. I will be back.
Stayed 2 nights in Jun 2022

10/10 Excellent

Huron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite stay in all of Asia
The staff was beyond friendly. The food was wonderful. They asked what I wanted for breakfast the night before so it could be ready before my tour. They gave me a free ride to the mall because it was raining. The garden looks exactly like the pictures. Thank you Balay Tuko. I would live there if I could.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming hotel located in a tropical garden near the airport and the city center of P.P. The quality of its services, rooms, catering, swimming pool, wifi, and especially the kindness of its owners and its staff make it a place of peace and back there.Thank you to all of you.
Stayed 13 nights in Feb 2019

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice environment
Lovely gardens, family owned hotel. The owner was very helpful in arranging our transportation and tours.
Stayed 5 nights in Feb 2019

10/10 Excellent

Emelita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For modern conveniences, Balay Tuko is the answer!
In 3 of our hotel stays in PP, El Nido, & Coron Balay Tuko in PP topped the best hotel in terms of comp breakfast with more choices, modern bathroom, comfortable bed, & better service. We'd be staying there again if back in PP.
Stayed 2 nights in Oct 2018

10/10 Excellent

Pia, Manila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you like Roshti potatoes, this is the best I've tried in the Philippines. Made from scratch and perfectly seasoned with spices.
Stayed 3 nights in Aug 2018

2/10 Terrible

Rey, From Las Vegas

Disliked: Staff & service, property conditions & facilities, room comfort
I wasn’t comfortable staying in this place. There is no room service . The place is so far from stores and restaurant. Transportation to the city not that accessible and it’s hard to contact a taxi. There is no constant receptionist available . No intercom or phone to call the reception area. Servers in their restaurant are not well trained to cater to the customer’s needs . No refrigerator in the room to stock some foods considering that no room service and the distant to buy easy food stuffs .
Stayed 2 nights in May 2018

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Great place. Clean, large room, beautiful landscape, helpful and friendly service, arranged airport service. Wifi was not good in the room.
Stayed 1 night in Oct 2017

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Lots to do there. Large pool pool table foosball and ping pong. Friendly and helpful staff. Wifi could be better.
Stayed 1 night in Jul 2017

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Nice room. Great pool and also enjoyed the pool table. Close to the mall. Wifi isn't very good.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hotel
The service was amazing, the staff was super nice, food at restaurant was great really good breakfast

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
Stayed for 2 nights. Lights went out during a brown out but they had a generator. Indoor pool was clean. Rooms were made while we were out touring the one full day we were there. Hotel is a little bit far off from the city center.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Lots of rules.
You are not allowed to eat in your room and are discouraged from bringing in outside food and beverages with the possibility of corkage and waste disposal fees. Would not have booked if I was aware of this before my arrival.