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Costa Palawan Resort

3.0 star property

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Photo gallery for Costa Palawan Resort

Terrace/patio
Hallway
View from property
Exterior
Deluxe Suite | Minibar, in-room safe, individually decorated, individually furnished

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • Room service
  • 24/7 front desk

Explore the area

Map
Libis Road cor. Hagedorn Road, San Pedro, Puerto Princesa, Palawan, 5300
  • Robinsons Place Palawan
    ‪5 min drive‬
  • Hartman Beach
    ‪6 min drive‬
  • Palawan Special Battalion WW2 Memorial Museum
    ‪8 min drive‬
  • Puerto Princesa (PPS)
    ‪11 min drive‬

Room options

View all photos for Premier Suite

Premier Suite | Minibar, in-room safe, individually decorated, individually furnished

Premier Suite

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin

Classic Twin | Minibar, in-room safe, individually decorated, individually furnished

Classic Twin

  • 334 sq ft
  • Sleeps 4
  • 1 Large Twin Bed

View all photos for Pool Access

Pool Access | Minibar, in-room safe, individually decorated, individually furnished

Pool Access

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Queen

Classic Queen | Minibar, in-room safe, individually decorated, individually furnished

Classic Queen

  • 334 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Family Studio Suite

Family Studio Suite | Living area | 32-inch flat-screen TV with cable channels, TV

Family Studio Suite

  • 1109 sq ft
  • Sea view
  • Sleeps 6
  • 1 Twin Bed and 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Suite

  • 452 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Costa Palawan Resort

3-star hotel in Puerto Princesa City Centre
At Costa Palawan Resort, catch some rays at the beach, pamper yourself at the full-service spa, or enjoy kayaking.
Costa Palawan Resort offers 15 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations have separate dining areas and include desks. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Massages are available on the beach and in the spa; other services include Swedish massages and manicures and pedicures.
Costa Palawan Resort features a full-service spa and an outdoor pool. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3-star property offers access to a business center. This beach hotel also offers spa services, a terrace, and barbecue grills. A roundtrip airport shuttle is complimentary to guests (available on request). Onsite self parking is complimentary.

Costa Palawan Resort has designated areas for smoking.

Onsite venue - Overlooking the ocean, this restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Onsite venue #2 - Overlooking the pool, this coffee shop specializes in local and international cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 10:00 PM at scheduled times and on request
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Full-service spa
  • Kayaking
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Manicures/pedicures
  • Swedish massages
  • Treatment room

Accessibility

  • No elevator

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Late check-in fee: PHP 1500.00 for check-in between 6:00 AM and 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-in fee: PHP 1500.00 for check-in between 6:00 AM and 1:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 6 AM to 10 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Costa Palawan Resort Puerto Princesa
Costa Palawan Puerto Princesa
Costa Palawan
Costa Palawan Resort Hotel
Costa Palawan Resort Puerto Princesa
Costa Palawan Resort Hotel Puerto Princesa

Costa Palawan Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 109 out of 276 reviews
Rating 8 - Good. 98 out of 276 reviews
Rating 6 - Okay. 46 out of 276 reviews
Rating 4 - Poor. 11 out of 276 reviews
Rating 2 - Terrible. 12 out of 276 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet hotel,great swimming pool and bar area outside. Staff all very friendly
Stayed 2 nights in Jan 2025

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

It’s a resort, by the beach and well secluded. Staff are super friendly and helpful. Rooms are very spacious. They provide airport transfer service and the airport is close.
Stayed 2 nights in Jan 2025

10/10 Excellent

paul

Stayed 1 night in Jan 2025

8/10 Good

Shu Sing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staffs, super friendly & helpful!
Stayed 2 nights in Jan 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2024

6/10 Okay

Rick

Stayed 3 nights in Jan 2025

6/10 Okay

Norma Mina

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed there with family for 3 nights. Staff werr accomodating & friendly. However, there were some things that could be improved. Toothbrush provided was very hard. Feels more like brush for cleaning the toilet rather than for teeth. If you're staying here, my advice is to bring your own toothbrush. There were stains on the walls, most likely from previous room users. The place could do a renovation.
Stayed 3 nights in Dec 2024

10/10 Excellent

jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated like a VIP, staff were courteous, smiling and very professional particularly Front Desk person named Arlene or Erlene?. Very friendly staff Since this property is away from the rest of the hotels, Or restaurants there’s only one choice of restaurant- food was great but if you eat late most ingredients are gone. I’ll still recommend the property
Stayed 3 nights in Nov 2024

2/10 Terrible

tony

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
To far away from everything and to isolated, beach from basically useless
Stayed 3 nights in Sep 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and great food.
Stayed 4 nights in Jul 2024

8/10 Good

C. Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jul 2024

8/10 Good

Julie May, Brentwood

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel offer airport shuttle which is great. Front desk are courteous and helpful to inquiries. The room bathroom and toiletries needs better offering. Towels given daily were not consistent. One key card given and extra card will cost you 500 pesos deposit. I agree with others that the restaurant food and tasting lacks flavor. We were there for a whole week and breakfast buffet is almost same and not very tasty. Also I honestly don’t know why most staff in the restaurant loves to chat and flirt/tease each other around hotel guest to hear rather than focusing on their job or keeping it professional. We decided to eat out after breakfast. The hotel resort overall was great and very clean, we lived the beach views and to walk around after breakfast. Another thing that employees needs training is to consistently greet the hotel guess whenever we walk by them, There were some who says hi and then some awkwardly stare at you or walk pass you without saying anything, again we were there for an entire week. In Manila we stayed for 5 days, every employee there stood and greet the guests whenever we walk by them. The new lifeguard was great btw. He’s been there for a month and used to work for Red Cross I think. He’s very knowledgeable and even assisted us during low tide when my young son wanted some shells. He made our hotel experience better! The beach area and pool is great for kids to enjoy, Massage hut by the beach needs better cleaning but the massage itself was great.
Stayed 5 nights in Jul 2024

8/10 Good

Art

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the shore and great views and able to kayak around right off the beach. Massages on the beach. Service was great overall. Rooms were nice and s lot of space.
Stayed 2 nights in Jun 2024

6/10 Okay

CAROLINE LOIS

Stayed 5 nights in May 2024

6/10 Okay

Verified traveler

Disliked: Staff & service

Reception Staff need Customer Service Training

Bad start to stay when power would not turn on in room with entry card. Reception staff refused to believe it was faulty instead insisting we were not inserting card correctly. Eventually maintenance person sent who needed to rewire the power. Would have been nice if reception had taken our concerns seriously when first mentioned. Room was also full of mosquitos as a door had not been closed - reception ignored our concern. Remainder of stay when not having to interact with reception staff was excellent.
Stayed 1 night in Mar 2024

4/10 Poor

Peter

Stayed 1 night in Mar 2024

8/10 Good

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly, but they do not display the level of service in the restaurant we are accustomed to. For example, they did not clear away dirty dishes during meals & never asked if we wanted anything else. The buffets had limited options & empty dishes were not filled again.
Stayed 1 night in Apr 2024

2/10 Terrible

larry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay somewhere else. Book somewhere else

Hotel was dire. Room cleanliness appalling. Smelly fridge not cleaned in years. Linen dirty. Food - tuna sandwich without tuna. Tv without remote control. Issues brought up with reception AND hotels.com poorly addressed. Shower required a dancing act to get wet. On returning home. Chat with Hotels.com left everything to be desired. Request for complaints email was met with we don’t do that. So this review is now about both hotels.com and the hotel. Both a disaster. Request for chat transcript promised but not received.
Dirty and smelly fridge. Also linked to the no electricity circuit. So when room key out. No fridge. So essentially useless
Tv remote
Spot the tuna
Stayed 2 nights in Mar 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel ... shame about the food

Well appointed hotel. Great staff .... but the food service leaves a lot to be desired.
Stayed 2 nights in Mar 2024

10/10 Excellent

Grace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to relax and unwind. Great staff, super friendly and great service.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!!! but…

Filipino food was excellent, pizza and burger was disappointing. Had to keep getting a new wifi password constantly because it would keep expiring
Stayed 5 nights in Feb 2024

10/10 Excellent

John

Traveled with partner
Liked: Amenities
Lovely resort hotel - pay only a small amount extra for a pool room. Patio doors lead to your own balcony with steps down into the pool. Buffet style breakfast and we also enjoyed a grill night on Friday with singing duo. Reasonably easy to reach town using the motorised tricycles and the hotel offers complimentary airport pick-up and return
Stayed 4 nights in Feb 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 4 nights in Feb 2024

8/10 Good

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort with pools and set up well
Stayed 5 nights in Feb 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed out stay. The pools were great. Breakfast on the Patio near the beach was so nice I did not want to leave. I would have been happy to stay longer.
Stayed 4 nights in Feb 2024