Holiday Suites Business District (Empire Suites Hotel)

3.0 star property

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December 2024
January 2025

Photo gallery for Holiday Suites Business District (Empire Suites Hotel)

Reception
Deluxe Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby
Lobby sitting area
Business center

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
Rizal Avenue, Puerto Princesa, Palawan, 5300
  • NCCC Mall Palawan
    1 min walk
  • SM City Puerto Princesa
    5 min walk
  • Mendoza Park
    6 min walk
  • Puerto Princesa (PPS)
    17 min walk

Room options

Superior Twin Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Single Room

  • 237 sq ft
  • Sleeps 1
  • 1 Double Bed

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About this property

Holiday Suites Business District (Empire Suites Hotel)

3-star hotel in Puerto Princesa City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
Holiday Suites Business District (Empire Suites Hotel) offers 38 accommodations with safes and complimentary bottled water. Cable television is provided. Bathrooms include showers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, hypo-allergenic bedding, and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. This Art Deco hotel also offers gift shops/newsstands, tour/ticket assistance, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Suites Business District (Empire Suites Hotel) is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Clever Kitchen - This restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: PHP 200 to 250 for adults and PHP 100 to 125 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Clever Kitchen

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Coworking space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (33 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (44 inches high)

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 800.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 250 for adults, and PHP 100 to 125 for children
  • Airport shuttle fee: PHP 350 per vehicle (one-way)
  • Rollaway bed fee: PHP 800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Empire Hotel Suites
Empire Suites Hotel Palawan Island/Puerto Princesa
Empire Suites Hotel
Empire Suites Hotel Puerto Princesa
Empire Suites Puerto Princesa
Hotel Empire Suites
Empire Suites Hotel
Holiday Suites Business District (Empire Suites Hotel) Hotel

Holiday Suites Business District (Empire Suites Hotel) Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 18 out of 78 reviews" "
Rating 8 - Good. 24 out of 78 reviews" "
Rating 6 - Okay. 19 out of 78 reviews" "
Rating 4 - Poor. 12 out of 78 reviews" "
Rating 2 - Terrible. 5 out of 78 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

4.0/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Lahiri

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

bill

Liked: Cleanliness, staff & service, property conditions & facilities
Coming from Canada to Philippines for the 1st time, was expecting a dive for the price charged... I was pleasantly surprised
Stayed 1 night in Jun 2024

2/10 Terrible

Mansoor

Stayed 1 night in Jun 2024

2/10 Terrible

william

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was probably one of the worst hotels i’ve stayed at. I’ve been to a lot of places all over the globe, but this was by far THE WORST!!! The staff was unbelievably cunty with me, asking for my itinerary when she had it pulled up on the computer already like she didn’t believe me when i was there the night prior. Charged me 2250 pisos for a late check out? when i never requested a late check out??? also refused to take my cards said cash only, i’m pretty sure it’s just a bunch of scam artists working just like the rest of this godforsaken island, sad to see a holiday in like this.
Stayed 1 night in May 2024

4/10 Poor

Kathia

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room is very small for family of 4, Wifi is very weak
Stayed 3 nights in Mar 2024

4/10 Poor

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am disappointed with my stay at Empire Suites Hotel. The hotel is dirty and rundown. Area is dumpy and smelly. They advertise terraces, but the rooms don’t have them. When I asked the Front Desk to change to a room with a terrace, he confirmed there were none. He justified their website by claiming that the restaurant has a terrace.

6/10 Okay

Alex

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pros - • very affordable • friendly and helpful staff • easy to get tuktuk (local taxi/bikes) from outside the entrance Cons - • aircon doesn’t work very well • Walls are paper thin • There was a window at the top of the wall in the room, when I stood on the bed to see what was outside i found that it looked straight into someone else’s room… very strange. Overall, for the price, I’d say that it was pretty good, and was fine for the 1 night we booked, but i wouldn’t want to stay here for too many nights.
Stayed 1 night in Jan 2024

10/10 Excellent

Christylynn

Liked: Cleanliness, staff & service, property conditions & facilities
I am very satisfied with the place, wi-fi is a plus, dining area around and also burger place open 24 hrs. Overly satisfied with the place.
Stayed 2 nights in Mar 2023

10/10 Excellent

CATHERINE

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff not friendly and facilities not clean. Towels are dirty.
Stayed 1 night in Dec 2018

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are friendly and attentive. Able to provide you with what you need. Just ask for it. This hotel is family oriented. Just walking distance to restaurant or fast food chain including malls like NCCC for shopping or grocery. If you want a quiet night, this is not a place for you. Hotel stay includes continental breakfast or buffett. They never run out of rice or bread. If you like toasted/salted fish, this is a place for you. During my stay, I lost my Fendi watch, but when I checked out and gone out of the door, somebody found my watch and returned it to me. So that was a great sense of relief.
Stayed 15 nights in May 2018

8/10 Good

Robert, Winnipeg Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its centrally located ..the staff are nice ..
I would recommend this hotel to my friends..check in is nice they give you a mango juice while checking in...and thats great when u travelling all day ..the room are clean...quite and the staff are nice and helpfull also the security guard are friendly i would diffinetely booked this hotel next time again..👍👌
Stayed 2 nights in Jan 2018

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms...food was average & no pool, however good location
Stayed 1 night in Jan 2018

6/10 Okay

Yao Wei, Malaysia

Liked: Cleanliness, staff & service, room comfort
Decend hotel, close to airport
Decend Hotel, 5 mins from airport via Van. Walking distance to some of the nice restaurants. If u like to drink, that's a bar just opposite the hotel. Room is decend. However, breakfast need to improve. I tried the breakfast the first day, but it was bad, and 2nd day I had my breakfast outside.
Stayed 2 nights in Nov 2017

8/10 Good

Steve, Phoenix, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to stay in PPC.
My Second visit in the course of one calendar year. Great place to stay when in Puerto Princessa. Convenient, close to shopping and restaurants. A great price for a comfortable stay with a hotel centrally located.
Stayed 1 night in Nov 2017

8/10 Good

Abet, Los Banos, Laguna

Liked: Staff & service
A Friendly Stay
It was my first time to travel alone for a scientific conference. I don't know much about Puerto Princesa but their staff are all friendly and accommodating which makes me comfortable despite being alone in the main island. They are approachable and giddy but not in the i'm-required-to-be-pleasant way. It was genuine. All through out the stay, the hotel provided comfort. It provides the necessary stuff for grooming, the only down side was the internet connection and signal reception.
Stayed 5 nights in Nov 2017

8/10 Good

Steve, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
Great hotel for the area...not a 5 star location but not trying to be....for the area...clean and safe.
Stayed 1 night in Nov 2017

4/10 Poor

Jun, Manila, Pholippines

Disliked: Cleanliness, staff & service, room comfort
Definitely not recommending this to anyone!
There’s nobody in the reception during late night hours. In case of emergency, no one in the hotel can help.
Stayed 3 nights in Oct 2017

2/10 Terrible

Jun, Manila, Philippines

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has a very low standard
I grew up with my parents working in the hotel until they retire. Empire Suites is definitely not to be considered a hotel but just like an inn. But I think, inns are even way better than them. They’re giving false advertising. They’re the worst hotel I ever stayed in so far.
Stayed 3 nights in Oct 2017

2/10 Terrible

Jun, Manila, Philippines

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible hotel. Won’t definitely recommend it!
My senior citizen discount wasn’t applied in my restaurant bill. The staff in Front Desk who’s name is Gen, wasn’t helpful & flexible to apply it herself during check-out. Not very helpful. I also asked for a bottle of water before checking out & I was turned down. Won’t stay in this hotel the next time I go back to Puerto Princesa soon.
Stayed 3 nights in Nov 2017

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
Very kind staff , place very accessible.
Stayed 4 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, friendly staff. Free shuttle to the airport.
Stayed 1 night in May 2017