Palawan Palm Suites

3.0 star property

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Hallway
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Reviews

7.4 out of 10

Good

Popular amenities

  • Free airport shuttle
  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Malvar St., Puerto Princesa, Palawan, 5300
  • SM City Puerto Princesa
    1 min walk
  • Mendoza Park
    4 min walk
  • Tong Yang Puerto Princesa
    1 min walk
  • Puerto Princesa (PPS)
    6 min drive

Room options

Deluxe Room (Triple)

  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Penthouse

  • 150 sq ft
  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Deluxe Room (Quadruple)

  • 172 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

Superior Room

  • 35 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

About this property

Palawan Palm Suites

3-star hotel in Puerto Princesa City Centre
Along with a restaurant, this hotel has 2 coffee shops/cafes and 24-hour room service. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a business center, concierge services, and dry cleaning.
Palawan Palm Suites offers 20 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LED televisions come with premium cable channels.

This Puerto Princesa hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and complimentary toiletries. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at the hotel's restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and 30 meeting rooms. A roundtrip airport shuttle is complimentary to guests at scheduled times. This business-friendly hotel also offers tour/ticket assistance, concierge services, and laundry facilities. Onsite self parking is complimentary.

Palawan Palm Suites has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 6 AM and 10 AM.
La Ciudad Diner - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free roundtrip airport shuttle at scheduled times
  • Free extended parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 10:00 AM
  • 2 coffee shops/cafes
  • A restaurant

Restaurants on site

  • La Ciudad Diner

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 30 meeting rooms
  • Business center

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage

More

  • 5 floors
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 500 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: PHP 500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Palawan Palm Suites
Palawan Palm Suites Hotel
Palawan Palm Suites Hotel Puerto Princesa
Palawan Palm Suites Puerto Princesa
Palawan Palm Suites Palawan Island/Puerto Princesa
Palawan Palm Suites Hotel
Palawan Palm Suites Puerto Princesa
Palawan Palm Suites Hotel Puerto Princesa

Palawan Palm Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 10 out of 54 reviews" "
Rating 8 - Good. 25 out of 54 reviews" "
Rating 6 - Okay. 14 out of 54 reviews" "
Rating 4 - Poor. 2 out of 54 reviews" "
Rating 2 - Terrible. 3 out of 54 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Nice stay at the Palawan Palm Suites
The Palawan Palm Suites is located right across the street from the SM mall in Puerto Princesa which is perfect for shopping, eating, etc. We stayed in a room for 4, with 3 beds. There was a single bathroom with sink, and a separate sink and mirror outside the bathroom. This helped everyone get ready in the morning. We purchased the breakfast although with the mall nearby there are many options to eat every day. We ordered some tours and the hotel was very easy for the bus to access. The staff were very helpful. The room faced the main road outside which created some challenges to sleep. I would suggest to bring some ear buds or other sleep noise machine if you get a room near the main road. Money changes at the mall are good. Also close to the bay walk. Overall, I would recommend.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room for the price. Would stay there again very close to sm mall too
Stayed 3 nights in Nov 2018

6/10 Okay

Braulio A

Liked: Room comfort
The location was good enough but the rooms were a little dingy and the lighting was terrible. The water was always a little too hot
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Jonani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Peter, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice big rooms good shower friendly staff and a good breakfast I don't think you can ask more than that
Stayed 2 nights in May 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good
Hotel transfer never came, didn't bother to call back and kept us waiting. Door had a peep through gap when closed and couldn't lock well. Bitten by bed bugs too

10/10 Excellent

Verified traveler

Liked: Staff & service, room comfort
Big bargain for service and comfort
We were treated like special guests. Coordinated with our tours for pick up times and schedules. For the price we paid it was a jackpot. Huge room

8/10 Good

John, Poconos PA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel
Nice big lobby, nice hotel, nice room, very spacious, bed was temperpedic style, you sink into it, wifi was good, TV channel selection excellent, about 100 channels, nice big bathroom with glass shower and lots of hot water, big windows with a good view, wet bar and fridge, close to markets and grocery/department store but far from the mall and popular restaurants. The staff connected me with cheap and fast laundry service. I enjoyed my stay here and would stay here again. I highly recommend it.

8/10 Good

lanie, quezon city phils

Liked: Staff & service
good hotel staffs
affordable, good hotel staffs, comfortable, guest can have coffee or tea anytime

10/10 Excellent

Rio, El Nido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to shopping, baywalk
nice bed, nice TV, hot water, it was a great hotel for the money

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Good cheap place to stay
Was a good friendly place to stay great value for money, the only things that weren't so good is it's a bit further from shops than would have liked and shower head holder was broken

8/10 Good

Margaret and Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
Very accomodating. We arrived early from a long trip and they allowed us to check in early and offered us coffee. My only complaint was the stiff bed sheets (were they starched?) The bottom sheet was not fitted and too small for the bed so it didn't stay tucked in and there was no mattress pad so I woke up sleeping partially on the bare mattress! But other than that it is a very nice hotel, wonderful friendly staff, very clean. No elevator but staff is very helpful with luggage. Internet was ok. A little hard to find because their sign is too small, but it is right next to the Tree House Hotel which has a larger sign, and is across the street from where the new SM Mall is being built. Highly recommend!

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palawan Palm Suites Pefrect for Overnight Tourist
This rooms are clean, spacious and more importantly, the staff is nice and helped us figure out where to go and what to do. Our room had a small fridge as well which is good to store cold drinks. The TV had all the stations to watch when it rained and there was even a free pick-up shuttle from the airport that saves on the hassles. A perfect stay in Puerto Princessa! Thank you Palawan Palm Suites.

8/10 Good

Michael, Sydney

Liked: Cleanliness, room comfort
Great value
Palm Suites is a small friendly hotel. Great value, clean with good aircon and rainshower. Good for a short stay enroute to Sabang etc. Breakfast is free but somewhat disorganised and served in an underground room without any appeal.

8/10 Good

Klaas, Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel not for from the city center
Surprised by comfortable rooms. Not to big though. Good shower. Clean. Breakfast pretty basic but good. Helpful staff.

6/10 Okay

Beatrice, Canada

Liked: Cleanliness, staff & service, room comfort
Affordable short term stay hotel.
This is a low budget hotel with good service. Staff was very willing to please. Breakfast was average and location is walking distance to the more popular Rival Ave.

8/10 Good

Mark, Chile

Liked: Cleanliness, staff & service, room comfort
good experience, nice place, good price and nice people

2/10 Terrible

Carrie, California

Disliked: Cleanliness, property conditions & facilities, room comfort
Looking thru the Expedia website, this hotel seems okay, but it was not. When we got to the hotel, the room was so dusty and dirty that my sister cautioned me from touching the TV. We booked 2 rooms, one is named a suite, but what we call a suite here in the US is very different from their suite in the Phil. There were no towels in the room. I asked the front desk for towels but they said they are out of towels, that they only have stained ones but clean. They tried borrowing towels from the neighboring hotels but there were none. We waited 4 hours. No towels. So I got down to the lobby/office and asked for towels. I waited for more than 45min. standing there and just nagging them about our towels. Finally , the OJT manager came with 4towels from another place (different logo) and gave us one towels each which we used for the duration of our stay there. The sink leaked and water was all over the floor in the room. We have to call somebody to mop it dry. They left a bucket under the sink to catch the water leaking.

6/10 Okay

steven, okinawa

Cheap hotel in the middle of the city
A nice cheap hotel only five minute trike ride from downtown. The hotel staff was nice and breakfast was delivered to the room the only thing was there no regular housekeeping so you had to go downstairs and request it. But overall a positive experience

2/10 Terrible

Toku, Toronto

Disliked: Cleanliness, staff & service, room comfort
Stay Away!
I don't usually feel compelled to leave reviews and in my five weeks of traveling around Asia we had our share of great rooms and not so great rooms. The Palawan Palm Suites takes the cake however, for their incompetent staff, zero water pressure and for "forgetting" to make the rooms. The breakfast is pretty terrible but its something. The wifi was spotty at best. The only positive was that we arrived at 7am and they checked us in then and there at no extra charge. We asked them to book us a shuttle bus to Sabang and they managed to screw that up also, even after we asked them to confirm with the bus company that very day! Save yourself some grief and go elsewhere.

6/10 Okay

Brenton

Palawan Palm
Reasonably new and comfortable hotel with the basic facilities for a budget hotel. Clean and tidy with hot shower,fridge and clean WC.

6/10 Okay

manu, singapore

Disliked: Staff & service
Basic Hotel
Standard corresponds to the price

6/10 Okay

L, Texas

Liked: Cleanliness, staff & service, room comfort
short stay
the hotel is quite near to the airport since it's located at the city area.It is easy to catch tricycle in front of the hotel.Shuttle van come and pick us as promised.The room is nice,clean,small and simple. A simple breakfast provided. The only thing I don't understand is there are menu list in the room but when i ask the reception since no phone in the room he replied no room service provided.so why putting the menu list in it?? The second thing is the drinking bottle water,they only put in the room upon arrival and won't top it up after making the room. Furthermore, drinking water in the mini fridge is not free and did not stated.such disappointing when they ask us to pay when checking out

10/10 Excellent

Tom and Carrie, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super hotel
me and my husband stay for about a week and the employees are giving us an excellent service,the manager help us to resolve some questions,,,,overall amazing one....I really recommend to try this hotel and experience the best