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Princesa Garden Island Resort and Spa

3.5 star property

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Pool Access | In-room safe, desk, laptop workspace, soundproofing
Daily buffet breakfast (PHP 1500 per person)
Reception
Water Villa | In-room safe, desk, laptop workspace, soundproofing
Water Villa | In-room safe, desk, laptop workspace, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Room service
  • 24/7 front desk
  • Housekeeping
$218
includes taxes & fees
Sep 3 - Sep 4

Explore the area

View in a map
Brgy. Bancao-Bancao Canuigaran St., Puerto Princesa, Palawan, 5300
  • Palawan Special Battalion WW2 Memorial Museum
    ‪19 min walk‬
  • SM City Puerto Princesa
    ‪5 min drive‬
  • Robinsons Place Palawan
    ‪7 min drive‬
  • Puerto Princesa (PPS)
    ‪6 min drive‬

Room options

View all photos for Double Pool

Double Pool | In-room safe, desk, laptop workspace, soundproofing

Double Pool

  • 1292 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Wing Pool Access

Ocean Wing Pool Access | In-room safe, desk, laptop workspace, soundproofing

Ocean Wing Pool Access

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Premier Pool

Premier Pool | In-room safe, desk, laptop workspace, soundproofing

Premier Pool

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Ocean Wing Princesa Classic

Ocean Wing Princesa Classic | In-room safe, desk, laptop workspace, soundproofing

Ocean Wing Princesa Classic

  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

View all photos for Suite

Suite | In-room safe, desk, laptop workspace, soundproofing

Suite

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Water Villa

Water Villa | In-room safe, desk, laptop workspace, soundproofing

Water Villa

9.0 out of 10
Wonderful
(2 reviews)
  • 969 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Pool Access

Pool Access | In-room safe, desk, laptop workspace, soundproofing

Pool Access

  • 484 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Princesa Classic

Princesa Classic | In-room safe, desk, laptop workspace, soundproofing

Princesa Classic

9.0 out of 10
Wonderful
(7 reviews)
  • 484 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

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About this property

Princesa Garden Island Resort and Spa

3.5-star resort in Puerto Princesa City Centre
This resort features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, spa services, and a business center.
Princesa Garden Island Resort and Spa offers 78 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and safes. Rooms open to balconies. Accommodations offer separate sitting areas. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Puerto Princesa resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide.
Guests can indulge in a pampering treatment at the resort's full-service spa, Hilot Spa. The spa is open daily.
In addition to a full-service spa, Princesa Garden Island Resort and Spa features a waterslide and an outdoor pool. Dining is available at one of the resort's 3 restaurants. This 3.5-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. This family-friendly resort also offers a children's pool, spa services, and gift shops/newsstands. For a surcharge, an airport shuttle during limited hours is offered to guests. Onsite self parking is complimentary.

Princesa Garden Island Resort and Spa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10 AM.
Rice - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Tomato and Basil - This restaurant specializes in Italian cuisine. Open daily.
Sala Lounge - Onsite café. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 5:00 AM to 6:30 PM
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 1,500 for adults and PHP 750 for children
  • 3 restaurants

Restaurants on site

  • Rice
  • Sala Lounge
  • Tomato and Basil

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 3000.00 per accommodation, per night
  • New Year's Eve (December 31) Gala Dinner per adult: PHP 3400
  • New Year's Eve (December 31) Gala Dinner per child: PHP 2000.00 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 1500 for adults and PHP 750 for children
  • Airport shuttle fee: PHP 1000 per vehicle (one-way, maximum occupancy 8)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Princesa Garden Island Resort
Princesa Garden Island
Garden Island Resort
Princesa Garden Island Resort Spa
Princesa Spa Puerto Princesa
Princesa Garden Island Resort and Spa Resort
Princesa Garden Island Resort and Spa Puerto Princesa
Princesa Garden Island Resort and Spa Resort Puerto Princesa

Princesa Garden Island Resort and Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 244 out of 506 reviews
Rating 8 - Good. 141 out of 506 reviews
Rating 6 - Okay. 71 out of 506 reviews
Rating 4 - Poor. 20 out of 506 reviews
Rating 2 - Terrible. 30 out of 506 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Fawn, SAN JOSE

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall the hotel is great. Our suite was very nice and big. Pool is huge! Was able to swim laps with no problems. Spa was very nice, massages were got were so good we tried to do a round 3 but didn't have enough time. The Japanese restaurant on the roof top was very good! However make sure you are not starving when you head there, slow service when busy, took about 30 minutes to get sashimi. Would eat there more if we had more than the 3 days we were there. The Itilian restaurant by the pool is SO SO SO slow!!!! We had 2 hours before a massage and after an hour and a half we still haven't gotten our food. There was 1 other table other than our 4 people table and we could not get fed. After 3 asks of when our food is coming and we have a 2pm massage I finally told them to cancel all food that wasn't served and we'll just pay for what we had. The server even forgot I asked for ice and I had to go to the bar to get it myself after 5 minutes of waiting as my drink got warm. If you are hungry avoid eating at either the Japanese or Italian restaurants on site, have a snack with you or plan your food times. Overall, would definitely stay there again, the swim up rooms are much quieter than any other swim up rooms I've seen, my fear of screaming children is why we didn't get the swim up room and opted for the suite which is quite a bit more spacious than the swim up rooms. Clean rooms and welcoming staff were all very nice.
Stayed 3 nights in May 2025

2/10 Terrible

Iyu

Traveled with partner
Disliked: Amenities, property conditions & facilities
Started with Bait and Switch by Expedia promoting something but failed to honor it!
Stayed 3 nights in May 2025

10/10 Excellent

Mervin

Liked: Cleanliness, amenities, property conditions & facilities
Amazing vacation with my family. The staff was super friendly and accommodating. Thank you all for everything!
Stayed 3 nights in May 2025

6/10 Okay

Arlene

Stayed 4 nights in May 2025

4/10 Poor

Amanda, Pine Brook

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I recently stayed at Garden Island Resort in Palawan for a short two-night visit. While I truly appreciated the kindness and helpfulness of the staff — they were consistently warm and accommodating — unfortunately, the overall condition of the resort left a lot to be desired. The grounds were noticeably unkempt, with many areas appearing neglected and dilapidated. While there were some spots that seemed to receive attention, large portions of the resort were in disrepair. The most glaring example was the area near the sandbar and pier. Though highlighted on the resort’s map, in reality, it was far from a picturesque spot — rotten wood, crumbling structures, and debris scattered around made it feel more abandoned than inviting. The food was mediocre at best, with limited variety and only a few restaurant options available. This added to the overall feeling that the resort lacked the level of care and quality one would expect from a vacation destination. While I’m grateful for the excellent service provided by the staff, the condition of the resort itself unfortunately overshadowed their efforts. Based on this experience, I wouldn’t recommend Garden Island Resort to others looking for a well-maintained and enjoyable getaway.
Stayed 2 nights in May 2025

6/10 Okay

Michelle

Traveled with family
Disliked: Amenities
Our honeymoon experience: DISASTEROUS 1) Air port pick up that I pre-arranged did not pick us up when we late into the evening. We stood at the airport shuttle area for over 40 mins waiting. Tried to contact the resort while we waited, no answer. Luckily I found a local travel agent who helped us contact a shuttle driver to take us to Princesa Gardens. 2) Checking in = disaster. It took over 1.5hrs for my family to get to the front of the line?!? The main lobby is open to outdoors so it was unpleasant in 36+ degrees which then turned into a rain down-pour 3) Was told our room was "upgraded" for our Honeymoon. Happy with our beautiful view so we were willing to forget crummy beginning of the trip 4) It got VERY LOUD early next morning. Our building was being renovated but this was never advertised while we researched properties nor upon check-in. It was so uncomfortable after 2 days of banging/drilling. Glad I packed extra Advil for our headaches. Though we were booked for 10 days at this place, we decided to switch hotels and leave for El Nido instead 5) The staff at the front desk aren't very friendly/welcoming. The rest of the staff were kind though. There was a divide amongst the workers vs management. So much so that by the end of our stay, there was a huge turn-over in staff. Disappointing as we splurged for our Honeymoon on this hotel. Won't be returning to this resort and will share with our tourism groups of our horrible experience.
Stayed 3 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Apr 2025

8/10 Good

Dannis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property really had everything you need. The gym had everything you need for any compound lifts and dumbells. Decent Japanese restaurant on site.
Stayed 3 nights in Apr 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pool Villa is the best room!

This was my second stay at Princesa Gardens. Previously, I got a water villa, but this room was insanely better! Don’t waste your money on the top room, when you can have a pool villa for a quarter of the price and it will be everything you need!
Stayed 5 nights in Mar 2025

10/10 Excellent

Jeremy

Stayed 3 nights in Apr 2025

8/10 Good

Narinder

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Myrna

Stafff are very nice
Stayed 4 nights in Feb 2025

6/10 Okay

Cengiz

Stayed 2 nights in Mar 2025

10/10 Excellent

Luis

Stayed 1 night in Mar 2025

8/10 Good

Chuan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I particularly liked the Crepe lady, her service, she pays attentions to details of crepe, she makes. The breakfast and the way access to the pool from rooms was the highlights. I would definitely recommend others to this property. Just like my friend recommended me.
Stayed 5 nights in Feb 2025

10/10 Excellent

Harley Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, right on the ocean. New high-rise rooms, nice Japanese restaurant on the top of the high-rise hotel section of the property.
Stayed 1 night in Feb 2025

10/10 Excellent

Laureen Ina Yumena

Traveled with family
Liked: Cleanliness, staff & service
Very nice hotel , very nice breakfast buffet
Stayed 2 nights in Feb 2025

2/10 Terrible

Rabecka

Stayed 3 nights in Feb 2025

2/10 Terrible

Aiman

Stayed 3 nights in Feb 2025

4/10 Poor

Roderick, Los Angeles

Traveled with family
Liked: Staff & service
They advertised a private beach that wasn’t available at the time we stayed. The patio chaise didn’t look clean. The AC unit had dust build up on the vent area and it looked like there may have been water damage in different spots on the ceiling. We checked out the next morning.
Stayed 2 nights in Jan 2025

8/10 Good

Bill

Stayed 3 nights in Feb 2025

8/10 Good

Jilianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Property is extremely outdated. The pool had missing tiles and the entrance of the pool was slippery probably due to Algae growing on the surface (extremely dangerous & potential hazard for a fall). The room bed bases are broken, the corner of the bed cut out legs on several occasions. The windows in the bathroom were old and cracked (the window had silver reflective stickers placed over them to conceal the old mirrors. The sink in the bathroom had all black stains when we arrived and was conveniently covered with a bath towel to hide the stains by staff. The toilet in the bathroom clogged up every time we used it. Last but not least the Food!! Where do I begin… Ordering food was a nightmare, every time we sat down there were no staff to provide us with a menu or any service. I had to go up to the bar Several times. Secondly, the staff need much more training in customer service & English. Thirdly, the food took over an hour to come out and I had to constantly walk over to them to check how long the food would take (every single time). Buffet breakfast was good. This resort could be so much better if management invested resources to fix the whole resort (including staff training/ customer service).
Stayed 2 nights in Jan 2025

10/10 Excellent

Annamaria

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We got the double pool room and so glad we did! We loved having a private pool entrance and being on the ground floor right next to the restaurant. The resort itself is about 10 minutes drive from the main part of town but it was easy to grab a tuk tuk from the front gate any time we wanted to go in to town. Having the resort out of the town gave way for a super peaceful and quiet getaway and the whole place is so beautiful. Staff is polite and helpful and we will definitely be back!
Stayed 5 nights in Jan 2025

10/10 Excellent

Jamesha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the pool access rooms loved it
Stayed 3 nights in Jan 2025