10/10 Excellent
Niels Skov
Jul 18, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Niels Skov
Stayed 1 night in Jul 2024
The River House
5.0 star property
Choose dates to view prices
Photo gallery for The River House
Reviews
1010 out of 10
Exceptional
Popular amenities
- Pet friendly
- Bar
- Breakfast included
- Room service
- Parking included
- Spa
Explore the area
Via 140 La Isla, Puerto Quito, Pichincha, 170950
- Yaussa Cocoa Farm15 min drive
- CHICAO Cocoa Farm16 min drive
- Caiman Waterfall33 min drive
Room options
View all photos for Luxury Chalet, Multiple Beds, Non Smoking, Concierge Service (Serendipity - 4)
Luxury Chalet, Multiple Beds, Non Smoking, Concierge Service (Serendipity - 4)
- 215 sq ft
- Mountain view
- Sleeps 3
- 1 Queen Bed and 1 Twin Bed
View all photos for Luxury Chalet, 1 Queen Bed with Sofa bed, Non Smoking, Concierge Service
Luxury Chalet, 1 Queen Bed with Sofa bed, Non Smoking, Concierge Service
- 269 sq ft
- Mountain view
- Sleeps 3
- 1 Queen Bed and 1 Twin Sofa Bed
View all photos for Luxury Chalet, 1 Queen Bed with Sofa bed, Non Smoking, Concierge Service (Inefable - 5)
Luxury Chalet, 1 Queen Bed with Sofa bed, Non Smoking, Concierge Service (Inefable - 5)
- Mountain view
- Sleeps 3
- 1 Queen Bed and 1 Twin Sofa Bed
View all photos for Luxury Chalet, 2 Bedrooms, Non Smoking, Concierge Service (Saudade - 2)
Luxury Chalet, 2 Bedrooms, Non Smoking, Concierge Service (Saudade - 2)
- 538 sq ft
- Sleeps 4
- 2 Queen Beds and 1 Double Sofa Bed
View all photos for Luxury Chalet, 1 Queen Bed with Sofa bed, Non Smoking, Concierge Service
Luxury Chalet, 1 Queen Bed with Sofa bed, Non Smoking, Concierge Service
- 215 sq ft
- River view
- Sleeps 3
- 1 Queen Bed and 1 Twin Sofa Bed
About this property
The River House
5-star Puerto Quito lodge with lazy river
Along with a restaurant, this smoke-free lodge has a bar/lounge and a lazy river. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and spa services. Housekeeping is available on request.
The River House offers 5 air-conditioned accommodations with washers/dryers and espresso makers. Rooms open to furnished balconies. These individually decorated and furnished accommodations include single sofa beds. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. Televisions come with smart speakers. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.
This Puerto Quito lodge provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and printers. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided on request.
Recreational amenities at the lodge include a lazy river.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages and massages.
Dining options at the lodge include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.
Business-related amenities at this 5-star property consist of meeting rooms and coworking spaces. This luxury lodge also offers spa services, a library, and a terrace. For a surcharge, an airport shuttle (available on request) is offered to guests. Complimentary uncovered self parking is available on site.
The River House is a smoke-free property.
A complimentary local cuisine breakfast is served each morning between 7:00 AM and 11:00 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
The River House has a restaurant on site.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.
Languages
English, Italian, Portuguese, Spanish
Property amenities
Internet
- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: Free WiFi
Parking and transportation
- Height restrictions apply for onsite parking
- Roundtrip airport shuttle (surcharge) from 7:00 AM to 7:00 PM at scheduled times and on request
- Free uncovered self parking on site
- Free extended parking on site
- Free RV/bus/truck parking on site
- Wheelchair-accessible parking and van parking available
Food and drink
- Free local cuisine breakfast available daily 7:00 AM to 11:00 AM
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Coffee and tea in common areas
- Couples/private dining
- Free daily manager's reception
- Hosted evening meal available daily for a fee of USD 18; reservation required
- Private picnics
Things to do
- Bicycle cleaning area
- Bicycle repair station
- Bicycle shuttle
- Bicycle storage
- Bicycle tours
- Books
- Ecotours
- Evening entertainment
- Farming classes
- Fishing
- Games
- Lazy river
- Library
- Music library
- Piano
- Playground
- Stereo
- Wine tasting room
- Winery release events
Family friendly
- Art supplies
- Baby toys
- Children's books
- Children's dinnerware
- Children's games
- Children's toys
- Free crib
- Highchair
- In-room babysitting (surcharge)
- In-room sofa bed
- In-room washer/dryer
- Laundry facilities
- Lazy river
- Playground
- Soundproofed rooms
- Supervised activities for children (surcharge)
- Trampoline
Conveniences
- Gift shop/newsstand
- Guidebooks
- Laundry facilities
- Luggage storage
- Shared microwave
- Shared refrigerator
- Virtual front desk
- Water dispenser
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Dry cleaning/laundry service
- Free grocery shopping service
- Housekeeping (on request)
- Multilingual staff
- Proposal/romance packages
- Tour and ticket assistance
- Wedding services
Business services
- Coworking space
- Meeting rooms
Outdoors
- Barbecue grill
- Dock
- Firepit
- Garden
- In a nature reserve
- In the mountains
- On the riverwalk
- Outdoor entertainment area
- Outdoor furniture
- Picnic area
- Telescope
- Terrace
Spa
- In-room massages
- Swedish massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 10 accessible parking spaces
- Accessible shuttle
- Area rugs in public areas
- Area rugs in room
- Grab bar in shower
- Hardwood flooring in public areas
- Hardwood flooring in room
- No elevator
- Stair-free path to entrance
- Tile flooring in room
- Valet for wheelchair-equipped vehicles
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
More
- At least 10% of profits reinvested in community and sustainability
- At least 80% lighting from LEDs
- At least 80% of food locally-sourced
- At least 80% organic food
- Built in 2022
- Communal living room
- Eco-friendly cleaning products used
- Local artist showcase
- Local culture and ecosystem education
- Locally-owned and organized tours and activities
- No plastic coffee stirrers
- No plastic drinking straws
- No plastic soft drink bottles
- Smoke-free property
- Traditional architecture
- Vegan dining options
- Vegetarian breakfast available
- Vegetarian dining options
Room amenities
Bedroom
- Blackout drapes
- Down comforter
- Egyptian cotton sheets
- Free crib
- Hypo-allergenic bedding
- Memory foam mattress
- Single sofa bed
Bathroom
- Designer toiletries
- Hair dryer
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Soap
- Toilet paper
- Toothbrush and toothpaste (on request)
- Towels provided
Entertainment
- Smart speaker
Food and drink
- Champagne service
- Cleaning supplies
- Coffee/tea maker
- Cookware, dishware, and utensils
- Electric kettle
- Espresso maker
- Free bottled water
- Limited room service
- Meal delivery service
- Paper towels
- Restaurant dining guides
More
- Air conditioning
- Cleaning products are eco-friendly
- Desk
- Desk chair
- Eco-friendly toiletries
- Electrical adapters
- Energy-saving switches in guestrooms
- Heating (climate-controlled)
- Individual decor
- Individual furnishings
- Iron/ironing board
- Laptop workspace
- Laundry detergent
- LED lighting
- Printer
- Recycling
- Reusable coffee/tea filters
- Soundproofed rooms
- Washer/dryer
- Water-efficient showers
- Water-efficient toilets
Policies
Check-in
Check-in start time: 11:00 AM; Check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 2:00 PM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Access methods
Front desk (limited hours)
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available
Children and extra beds
Children are welcome
1 child per adult, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
- Deposit is payable by PayPal and is due within 24 hours of booking the reservation.
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: USD 60 per person (one-way)
- Hosted evening meal: USD 18
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and PayPal
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
The River House Lodge
The River House Puerto Quito
The River House Lodge Puerto Quito
The River House Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2 out of 2 reviews" "
10 - Excellent
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Rating 8 - Good. 0 out of 2 reviews" "
8 - Good
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Rating 6 - Okay. 0 out of 2 reviews" "
6 - Okay
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Rating 4 - Poor. 0 out of 2 reviews" "
4 - Poor
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Rating 2 - Terrible. 0 out of 2 reviews" "
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
10/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Excellent
Angeles
Feb 13, 2024
Lugar hermoso con atención distinta y personalizada
Angeles
Stayed 2 nights in Feb 2024