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Puerto Soley Vacation Packages

All the cons: The concierge mentioned that the shuttle that takes you from point A to point B within the hotel grounds makes its rounds every 15 minutes, which is not true. My boyfriend and I waited almost twenty minutes for it and still no sign of the driver. We ended up walking up the hills just to get breakfast. Don’t get me wrong it was a good workout but when it’s in the middle of the day where it’s hot and humid and in flip flops, that was not ideal. Also the food selections at the one restaurant by the pool was subpar. We ended up eating our lunches and dinners outside of the hotel at the few restaurants nearby. You can’t go wrong with breakfast so we just had their fruit and eggs offered there. The options for drinks at the bars were not great. They only had one beer and bland cocktails. As far as the room, it was also not all that pleasant. The AC wouldn’t turn off so it was freezing cold anytime you’re in the room. The bed was as hard as a rock. There was a coffee machine and two mugs but no coffee available. The bathroom had a shower with mold growing on the bottom. There was no shower door which caused the water to spill out every time we took a shower, which left the whole bathroom floor wet. Who wants to walk on a wet floor? Lastly, there were only two towel cards offered per room. When you’re going to the pool or the beach everyday, you’re gonna need more towels! So we ended up reusing sandy towels for multiple days. Overall, would not recommend staying there.

Staff was amazing and the room was excellent.

Great

The only complaint I have is in the bathroom, every time I flushed the toilet the was a sewage smell whichbis not normal!!!

It was a wonderful oceanfront property and we had a fabulous vacation. The staff and food were excellent. My only suggestion is that they need some more nighttime activities not only for children, but for the adults, some live music some activities by the pool not everyone wants nothing to do after dinner ends at 8 o’clock.

Staff was absolutely amazing! The restaurant located in this resort is phenomenal. It really was a treat for us to stay here.