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Buenaventura Grand Hotel & Great Moments - All Inclusive

4.0 star property

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Photo gallery for Buenaventura Grand Hotel & Great Moments - All Inclusive

Sundeck
Reception
3 restaurants, breakfast, lunch, dinner served; international cuisine
Couples treatment rooms, hot tub, body treatments, hydrotherapy
Snack bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • All inclusive
  • Bar
  • Room service
  • Spa
  • 24/7 front desk

Explore the area

Map
Avenida Mexico 1301, Puerto Vallarta, JAL, 48350
  • Camarones Beach
    ‪2 min walk‬
  • Malecon
    ‪10 min walk‬
  • Playa de los Muertos
    ‪3 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪7 min drive‬

Room options

View all photos for Honeymoon Suite

Honeymoon Suite | View from room

Honeymoon Suite

7.8 out of 10
Good
(27 reviews)
  • 452 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Two Double Beds

Deluxe Ocean View Two Double Beds | 1 bedroom, down comforters, minibar, in-room safe

Deluxe Ocean View Two Double Beds

8.8 out of 10
Excellent
(14 reviews)
  • 388 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View King Bed

Deluxe Ocean View King Bed | 1 bedroom, down comforters, minibar, in-room safe

Deluxe Ocean View King Bed

8.4 out of 10
Very good
(46 reviews)
  • 388 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Two Double Beds

1 bedroom, down comforters, minibar, in-room safe

Deluxe Two Double Beds

8.0 out of 10
Very good
(53 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Bed

Deluxe King Bed | 1 bedroom, down comforters, minibar, in-room safe

Deluxe King Bed

8.2 out of 10
Very good
(65 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room Deluxe with Sea View

1 bedroom, down comforters, minibar, in-room safe

Room Deluxe with Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Luxury

1 bedroom, down comforters, minibar, in-room safe

Room Luxury

  • Sleeps 2
  • 1 King Bed

Room Deluxe With Side Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed(s)

View all photos for Room Deluxe

1 bedroom, down comforters, minibar, in-room safe

Room Deluxe

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard

1 bedroom, down comforters, minibar, in-room safe

Room Standard

  • Sleeps 3
  • 1 King Bed(s)

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About this property

Buenaventura Grand Hotel & Great Moments - All Inclusive

4-star Puerto Vallarta property, connected to a shopping center in Colonia 5 de Diciembre
Catch some rays at the beach or spend the day relaxing at Buenaventura Grand Hotel & Great Moments - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Buenaventura Grand Hotel & Great Moments - All Inclusive offers 231 accommodations with minibars and safes. Beds feature down comforters. 32-inch LED televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Puerto Vallarta property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Buenaventura Grand Hotel & Great Moments - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Buenaventura Grand Hotel & Great Moments - All Inclusive features a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. Dining is available at one of the property's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 3 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. This Colonial property also offers a terrace, a complimentary children's club, and an arcade/game room. Onsite self parking is complimentary.

Buenaventura Grand Hotel & Great Moments - All Inclusive has designated areas for smoking.

Frutas y Flores - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Sunset / Beach Club - This beachfront restaurant serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Corazón Contento - This restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
La Cabaña - This bar is located on the beach. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Surfing/body boarding

Land activities

Fitness facilities
Soccer
Volleyball

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Corazón Contento
  • Frutas y Flores
  • La Cabaña
  • Sunset / Beach Club

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Built in 1982
  • Colonial architecture
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Buenaventura
Buenaventura All Inclusive
Buenaventura Grand
Buenaventura Grand Hotel
Buenaventura Grand Hotel All Inclusive
Buenaventura Grand Hotel All Inclusive Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Hotel
Hotel Buenaventura
Buenaventura Hotel Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta
Buenaventura Grand Hotel Great Moments All Inclusive
Buenaventura Grand Great Moments Puerto Vallarta
Buenaventura Grand Great Moments
Buenaventura Grand Hotel Spa All Inclusive
Buenaventura Grand Great Moments All Inclusive Puerto Vallarta
Buenaventura Grand Great Moments All Inclusive

Buenaventura Grand Hotel & Great Moments - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 537 out of 1156 reviews
Rating 8 - Good. 307 out of 1156 reviews
Rating 6 - Okay. 186 out of 1156 reviews
Rating 4 - Poor. 75 out of 1156 reviews
Rating 2 - Terrible. 51 out of 1156 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicole

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property for a group get together we had 20 people and wanted a centrally located place that had easy access to downtown Puerto Vallarta while also having a place to group up and hang out. The staff were all wonderful and kind. Loved the direct access to the beach & hearing the waves all day - very beautiful. We enjoyed the pools and various bars. The dinner options were a bit difficult with the requirement to make reservations ... or use the buffet as the only walk in option. However, it gave the opportunity to considering exploring the city a bit more for dinner which was nice. It does allow kids so would just highlight that - and if kids arent your vibe they have a nicer adult only property next door that 1 of our friends stayed and enjoyed. Great overall experience, would highly recommend!
Stayed 1 night in Mar 2025

2/10 Terrible

Nana

I was not able to go due to a family medical emergency, and no refund or accommodation of any manner was provided. Very disappointing.
Stayed 3 nights in Mar 2025

10/10 Excellent

David and Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for families

First time our family stayed here and it was fantastic! The cleanliness of the hotel to the great staff! Friendly and knowledgeable. Rooms were very clean. And all the food in buffets and restaurant's were fantastic options. Walking distance to the melecon
Stayed 5 nights in Mar 2025

10/10 Excellent

Debbie

Stayed 10 nights in Jan 2025

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great trip!!

I was worried about stay as I had read some of the reviews after we booked. I was pleasantly surprised and loved my entire stay. To be realistic the biggest opportunity was some of the cleanliness due to being near the beach and having sand everywhere. The staff was very accommodating and always smiling. The food was a solid 9 with the last day being a MEXICO themed night which had food that brought back a lot of my childhood memories. The entertainment that night was awesome, a 12 out of 10!! We were there with my kids and in-laws who all said they would want to return again. Down side was on the first day someone tried to sell us a “time share” that was a little pushy but did provide some great information and great entertainment suggestions that were positioned as discounts if we attended an info meeting to get these discounts. In all was a great trip!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Maribel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small resort in a nice location near Malecon shopping and dining. Very Clean, well maintained. Food and drinks were good, Mexican show was awesome. Will definitely stay again and recommend to family and friends.
Stayed 2 nights in Mar 2025

8/10 Good

Jennifer

Stayed 7 nights in Feb 2025

6/10 Okay

patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent- 20 minute drive from airport, easy access to buses and walkable to Malacon. Hotel was upgraded and rooms are nice. The things I didn’t enjoy; my room was noisy as faced the street and when I asked to be moved after the first night was told only possible with an upgrade at cost of additional $350.00, food was plentiful at buffets however was bland and hot items were lukewarm, changes in pool area affected enjoyment as now a staff member paroled lounge chairs and moved articles if left for more than 15 minutes, restricted menu options available at the pool, the 2 bars outside closing hours have changed to 10pm, music at night moved to lobby area so it’s loud and crowded. At checkout asked to keep wristbands for additional hour and told extra charge, after complaints it was given free. This was my 4th visit over the years and last.
Stayed 7 nights in Mar 2025

8/10 Good

Nazakat

Stayed 1 night in Mar 2025

8/10 Good

Jared

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The only thing bad I can say is the beds are hard and maybe bed bugs!? I have little bits all over my body. Other than that the place was beautiful and so much fun the people and stuff was amazing.
Stayed 5 nights in Mar 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Rafiq

Traveled with family
Liked: Cleanliness, staff & service
Small hotel, the beach is not swimmable due to high dangerous waves and rocks / stones everywhere. Location of the property was great in the downtown part of the city, walkable to main attractions in PV. Food at the main restaurant was average quality, nothing more. Pool bar food was good, when it comes to sandwiches and snacks. The swimming pool is small for the hotel size and not exciting. Not an exciting resort as such, due to the small property. Staff are very helpful and kind.
Stayed 5 nights in Mar 2025

8/10 Good

Rocio

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
En general todo bien, la comida y el servicio de lo mejor. Solo para mejorar, deberían dar todas las indicaciones respecto al uso de las instalaciones en el check in y la limpieza del hotel en mi caso lo hicieron tarde
Stayed 2 nights in Mar 2025

4/10 Poor

Nathan

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Someone moved our stuff off our chairs after 15 mins.
Stayed 2 nights in Mar 2025

8/10 Good

May Suad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is very nice and close to the Malecon which is why I chose it. The pools at the resort are nice but way too crowded. All chairs were taken first thing in the morning and my room was above the pool so it was very loud at night. The staff were wonderful though and the beach was beautiful.

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Timothy

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and great resort. Very safe and right on the beach
Stayed 7 nights in Mar 2025

8/10 Good

Duane

Stayed 11 nights in Mar 2025

6/10 Okay

Suong

Liked: Cleanliness, staff & service, property conditions & facilities
We were there for 6days ,Staff friendly, bed too hard to sleep, food not much choices . Every night it sounds like raining because we in the room next to Landry room it was annoying.
Stayed 7 nights in Mar 2025

4/10 Poor

Martina

Traveled with partner
This is an All-Inclusive hotel and there should be a focus on good food, however, the food is very mediocre. They have one self-service cafeteria and 2 restaurants. The menu in the 2 restaurants was mainly the same. One restaurant is only indoors overseeing the cafeteria. The beach chairs are not comfortable and laid out like sardines in a can. So overall experience is not great and not worth the money. We paid almost $500 per day for a room with ocean view.
Stayed 5 nights in Mar 2025

10/10 Excellent

William Jarrel McIlroy, McKinney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Buenaventura Grand Hotel & Great Moments was wonderful! We loved the location, amenities and the staff is fantastic!
Stayed 6 nights in Mar 2025

10/10 Excellent

Jaime

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun place
Stayed 5 nights in Mar 2025

10/10 Excellent

Chad

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great experience. Staff and hotel members were super friendly and helpful. Our AC went down one night, but they came quickly and fixed it. I will definitely recommend this place to others.
Stayed 7 nights in Mar 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Stayed 8 nights in Mar 2025