Buenaventura Grand Hotel & Great Moments - All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Buenaventura Grand Hotel & Great Moments - All Inclusive

Couples treatment rooms, hot tub, body treatments, hydrotherapy
Reception
Garden
Honeymoon Suite | Down comforters, minibar, in-room safe, blackout drapes
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Spa

Explore the area

Map
Avenida Mexico 1301, Puerto Vallarta, JAL, 48350
  • Camarones Beach
    ‪2 min walk‬
  • Uno
    ‪7 min walk‬
  • Malecon
    ‪12 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪21 min drive‬

Room options

Honeymoon Suite

  • Ocean view
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View Two Double Beds

  • Ocean view
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Ocean View King Bed

  • Ocean view
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Two Double Beds

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe King Bed

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Bed(s)

Room Luxury

  • Sleeps 2
  • 1 King Bed(s)

Room Deluxe With Side Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed(s)

Room Deluxe

  • Sleeps 4
  • 2 Queen Bed(s)

Room Standard

  • Sleeps 3
  • 1 King Bed(s)

Similar properties

About this property

Buenaventura Grand Hotel & Great Moments - All Inclusive

4-star Puerto Vallarta property, connected to a shopping center in Colonia 5 de Diciembre
Catch some rays at the beach or spend the day relaxing at Buenaventura Grand Hotel & Great Moments - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Buenaventura Grand Hotel & Great Moments - All Inclusive offers 231 accommodations with minibars and safes. Beds feature down comforters. 32-inch LED televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Puerto Vallarta property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Buenaventura Grand Hotel & Great Moments - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Buenaventura Grand Hotel & Great Moments - All Inclusive features a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. Dining is available at one of the property's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 3 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. Event facilities measuring 108 square feet (10 square meters) include conference space. This Colonial property also offers a terrace, a complimentary children's club, and an arcade/game room. Onsite self parking is complimentary.

Buenaventura Grand Hotel & Great Moments - All Inclusive has designated areas for smoking.

Frutas y Flores - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Sunset / Beach Club - This beachfront restaurant serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Corazón Contento - This restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
La Cabaña - This bar is located on the beach. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Surfing/body boarding

Land activities

Fitness facilities
Soccer
Volleyball

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Corazón Contento
  • Frutas y Flores
  • La Cabaña
  • Sunset / Beach Club

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 108 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Built in 1982
  • Colonial architecture
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Buenaventura
Buenaventura All Inclusive
Buenaventura Grand
Buenaventura Grand Hotel
Buenaventura Grand Hotel All Inclusive
Buenaventura Grand Hotel All Inclusive Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Hotel
Hotel Buenaventura
Buenaventura Hotel Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta
Buenaventura Grand Hotel Great Moments All Inclusive
Buenaventura Grand Great Moments Puerto Vallarta
Buenaventura Grand Great Moments
Buenaventura Grand Hotel Spa All Inclusive
Buenaventura Grand Great Moments All Inclusive Puerto Vallarta
Buenaventura Grand Great Moments All Inclusive

Buenaventura Grand Hotel & Great Moments - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 515 out of 1134 reviews
Rating 8 - Good. 305 out of 1134 reviews
Rating 6 - Okay. 185 out of 1134 reviews
Rating 4 - Poor. 75 out of 1134 reviews
Rating 2 - Terrible. 54 out of 1134 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shonna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Dacia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Marysol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has a perfect location with a very nice beach and not so far from the center and the town, only 10 minutes away by foot. The facilities are in good shape it has 2 pools and a resting area for adults next to a bar and beach front, the staff is super nice, helpful and friendly. I was surprised in a good way about the food quality, normally this all inclusive hotels don’t offer good quality food in their buffet but this one was really tasty, with variety and fresh. I went there in Jan and it was cloudy and cold so in my opinion the AC was not needed, nevertheless it was on all the time in the restaurant area, that is my only complaint. Also alcohol quality was not too bad and I appreciated beverages were not too sweet. All in all I would recommend it and definitely would stay again ☺️
Stayed 4 nights in Jan 2025

8/10 Good

Jose

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Location was great

10/10 Excellent

Rafael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, quiet, close to the Malecon.
Stayed 5 nights in Jan 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

4/10 Poor

Regina

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Sharon

Traveled with family
Liked: Cleanliness, property conditions & facilities
A Little Disappointing
The hotel was clean and had nice facilities. Our maid was excellent and conscientious! The food was pretty good at the buffet and the sunset grill. The service was pretty good as long as you weren't there at the change in shifts. We loved Ramon's service! We were disappointed in their system for reservations for the restaurants. Reservations could only be made each morning for the same day, there were only two seatings (at 6:30 p.m. and 8:30 p.m.) and typically filled up between 8 and 10 a.m. On our arrival date all reservations were full. We were not aware that there were tiers and we would have to pay an extra $220 to have access to the rooftop bar. We were also disappointed that after checkout at 12 noon, we were not allowed to have any food, drinks, use the pool, or any facilities on the day of leaving. This was awkward with a late afternoon flight. All of our other experiences with all inclusive hotels in Mexico allowed us to use the pool, beach, and restaurants for the rest of the afternoon.
Stayed 4 nights in Jan 2025

10/10 Excellent

Aldin, Pasadena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for making it pleasant stay!
Stayed 5 nights in Jan 2025

10/10 Excellent

Fernando

Stayed 7 nights in Dec 2024

4/10 Poor

Sue Hyunsoo

Stayed 2 nights in Nov 2024

10/10 Excellent

Tricia, Grand Rapids

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and the room was nice. The location feels very safe and is great for walking to town. The beach had vendors that would ask you once or twice if you wanted something but then left you alone. The food is alright, I can always find something to eat. The staff take this hotel from good to great!! The service is unreal!!!
Stayed 14 nights in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Dec 2024

8/10 Good

SUN H.

Stayed 7 nights in Dec 2024

10/10 Excellent

Tammy, Grand Rapids

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great! Staff did a wonderful job meeting our needs. Clean and updated.
Stayed 12 nights in Dec 2024

6/10 Okay

Sunil S.

Traveled with family
Liked: Cleanliness, staff & service
1. Good property, though smaller than it looks in the pictures. 2. Room service was excellent, though we did find a baby lizard in the room while checking out. 3. Very limited dining options, especially for vegetarians. Lunch and dinners were mediocre, breakfasts were good.
Stayed 4 nights in Dec 2024

8/10 Good

Gumaro

Stayed 4 nights in Dec 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

Isis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Staff was very polite and accomadating. Food and drinks were always consistent and good. Property was very nice. Clean . Easy access to everything. I would stay here again.
Stayed 10 nights in Nov 2024

10/10 Excellent

Mauricio

Stayed 4 nights in Nov 2024

6/10 Okay

Armando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Arash

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience. Food quality was also good but lack of food variety was definitely one downside. We were lucky to be there during Christmas and the food variety was excellent on the Christmas Eve. I would definitely go back to this place if I visit Puerto Vallarta in future
Stayed 5 nights in Dec 2024

6/10 Okay

Paul, Roseburg

Traveled with partner
Liked: Cleanliness, amenities
Conveniently located on the beach. Staff was friendly and helpful. They couldn't seem to leave a couple extra water bottles in the room and the food was below average.
Stayed 5 nights in Dec 2024