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Canto del Sol Puerto Vallarta All Inclusive

3.5 star property

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Photo gallery for Canto del Sol Puerto Vallarta All Inclusive

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Chapel
Lobby
Garden
Deluxe Room | In-room safe, desk, laptop workspace, blackout drapes

Reviews

7.6 out of 10
Good

Popular amenities

  • All inclusive
  • Spa
  • 24/7 front desk
  • Housekeeping
  • Bar
  • Pool

Explore the area

Map
Clemente Orozco 125, Zona Hotelera Norte, Puerto Vallarta, 48333
  • La Isla
    ‪2 min drive‬
  • Malecon
    ‪3 min drive‬
  • Cruise Ship Terminal
    ‪4 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio Luxury

Studio Luxury | In-room safe, desk, laptop workspace, blackout drapes

Studio Luxury

  • 549 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2

View all photos for Suite 2 Bedrooms Mountain Section

Suite 2 Bedrooms Mountain Section | Living area | Flat-screen TV

Suite 2 Bedrooms Mountain Section

  • 785 sq ft
  • Studio
  • 2 bathrooms
  • Sleeps 6

View all photos for Studio Mountain Section

Studio Mountain Section | In-room safe, desk, laptop workspace, blackout drapes

Studio Mountain Section

  • 274 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2

View all photos for Suite 1 Bedroom, Mountain Section

Suite 1 Bedroom, Mountain Section | In-room safe, desk, laptop workspace, blackout drapes

Suite 1 Bedroom, Mountain Section

  • 785 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4

View all photos for 2 Bedroom Luxury Suite

2 Bedroom Luxury Suite | View from room

2 Bedroom Luxury Suite

  • 1216 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6

View all photos for Standard Mountain Section

Standard Mountain Section | In-room safe, desk, laptop workspace, blackout drapes

Standard Mountain Section

  • 274 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4

View all photos for 1 Bedroom Luxury Suite

1 Bedroom Luxury Suite | Private kitchen

1 Bedroom Luxury Suite

  • 785 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4

View all photos for Standard Room, Partial Ocean View

Standard Room, Partial Ocean View | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Partial Ocean View

  • 274 sq ft
  • Studio
  • 1 bathroom
  • Partial ocean view
  • Sleeps 4

View all photos for Studio Standar

Studio Standar | In-room safe, desk, laptop workspace, blackout drapes

Studio Standar

  • 323 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4

View all photos for Deluxe Room (Super Saver)

Deluxe Room (Super Saver) | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room (Super Saver)

  • 274 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4

View all photos for 2-Bedroom Apartment Deluxe

In-room safe, desk, laptop workspace, blackout drapes

2-Bedroom Apartment Deluxe

  • Sleeps 6
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for 1-Bedroom Apartment Deluxe

In-room safe, desk, laptop workspace, blackout drapes

1-Bedroom Apartment Deluxe

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Studio Standard

In-room safe, desk, laptop workspace, blackout drapes

Studio Standard

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard With Mountain View

In-room safe, desk, laptop workspace, blackout drapes

Room Standard With Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite -6 Guests- Luxury

In-room safe, desk, laptop workspace, blackout drapes

Family Suite -6 Guests- Luxury

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Room Small

In-room safe, desk, laptop workspace, blackout drapes

Room Small

  • Sleeps 2
  • 1 King Bed

Double Room Standard With Side Sea View

  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Studio Luxury

In-room safe, desk, laptop workspace, blackout drapes

Studio Luxury

  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

In-room safe, desk, laptop workspace, blackout drapes

Quadruple Room Standard

  • Sleeps 4
  • 2 Queen Beds

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About this property

Canto del Sol Puerto Vallarta All Inclusive

Aparthotel in Hotel Zone
Catch some rays at the beach or spend the day relaxing at Canto del Sol Puerto Vallarta All Inclusive's full-service spa. Then enjoy a meal at one of the aparthotel's 6 restaurants. Each apartment offers free WiFi, a flat-screen TV with cable channels, and free bottled water. A hair dryer, a safe, and a shower are among the other amenities that guests will find.
Canto del Sol Puerto Vallarta All Inclusive offers 489 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include indoor tennis courts, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Massages are available on the beach and in the spa; other services include body scrubs.
Canto del Sol Puerto Vallarta All Inclusive is an all-inclusive aparthotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Canto del Sol Puerto Vallarta All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the aparthotel's 6 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the aparthotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive aparthotel also offers a complimentary children's club, a children's pool, and a steam room.

Canto del Sol Puerto Vallarta All Inclusive has designated areas for smoking.

El Pescador - This poolside family restaurant specializes in international cuisine and serves breakfast, brunch, and dinner.
Il Cantico - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Mi Morenita - This theme restaurant specializes in Mexican cuisine and serves breakfast, brunch, and dinner. Open daily.
Cevicheria - This poolside seafood restaurant specializes in seafood and serves brunch and lunch. Open daily.
Bar Papagayo - Onsite rooftop bar. Open daily.

All inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Beach

  • On the beach
  • Beach loungers
  • Beach umbrellas
  • Beachside massages

Pool/Spa

  • 3 outdoor pools
  • Beachside massages
  • Body scrubs
  • Full-service spa
  • Pool loungers
  • Pool umbrellas
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 120 per night)
  • Car rental
  • Limited onsite parking

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Playground
  • Supervised activities for children (surcharge)

Restaurants on site

  • Bar Papagayo
  • Cevicheria
  • El Pescador
  • Il Cantico
  • Mi Morenita

Food and drink

  • Water dispenser

Dining

  • 2 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Gift shop/newsstand
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • Near a hospital
  • Near the airport
  • Near the boardwalk/promenade
  • Near the sea
  • On the bay
  • On the waterfront

Things to do

  • 4 indoor tennis courts
  • Children's pool
  • Free children's club
  • Gym
  • Shopping
  • Supervised activities for children
  • Tennis lessons
  • Volleyball
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 4 floors
  • 489 units
  • Ballroom
  • Banquet hall
  • Garden
  • Traditional architecture
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Nearby parking fee: MXN 120 per night (984 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Canto Sol
Canto Sol All Inclusive
Canto Sol Plaza Vallarta
Canto Sol Plaza Vallarta All Inclusive
Canto Sol Plaza Vallarta All Inclusive All-inclusive property
Canto Sol All Inclusive All-inclusive property
Canto Del Sol Plaza Vallarta All Inclusive

Canto del Sol Puerto Vallarta All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1012 out of 3012 reviews
Rating 8 - Good. 972 out of 3012 reviews
Rating 6 - Okay. 532 out of 3012 reviews
Rating 4 - Poor. 264 out of 3012 reviews
Rating 2 - Terrible. 232 out of 3012 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Toby

Traveled with group, Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Hard to rate the property. Overall it had normal amenities. Our room was a nightmare though, and they didn't do anything to make it right. Toilet off main bedroom had "deposits" from a former guest in it when we checked in. Asked them to fix 3 times. Never did. Said I wanted a new room and was told I had to speak to a manager. Not there. Smelled like sewer. Day 4, something brown leaking on kitchen floor. I cleaned it up, wrote a note for the housekeeping staff to have someone contact me. Nothing. Sent an email to Canto Del Sol and was told it was the marketing group and they'd have someone contact me from the hotel. Nothing. Asked the front desk for a free night or a discount and was told I had to talk to the manager - Elmer. After trying to get him to contact me multiple ways with no success, I found him at the service desk. He avoided me for over 24 hours. Said since I was asking for a free night he knew he couldn't help me so he didn't bother. I was immensely patient with this hotel and very respectful with Elmer even after all that. He refused to do anything and said he only had a report of one complaint from me, but would have given me a different room had I asked. It's not the customer's fault that his staff didn't pass anything on. Elmer needs some classes in customer service. I know things happen, but they handled it very poorly. Room also had pigeon poop all over balcony, multiple lamps/lights didn't turn on... Do yourself a favor and stay somewhere else.
Stayed 5 nights in Feb 2025

10/10 Excellent

Andrew, Sudbury

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food was good. Property kept very clean. Beer was cold
Stayed 4 nights in Feb 2025

2/10 Terrible

Roberto

Disliked: Amenities, property conditions & facilities
The air conditioning broke , i talk to the manager , so they send a technician, still didn't work i went again so they keep me like that for 3 days , until finally they give me a better room
Stayed 5 nights in Jan 2025

8/10 Good

Lisa, Carroll

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is all inclusive. The evening meals were very good. We were unable to book one restaurant the entire time we were there unfortunately. Lunches were buffet or, quick foods by the pool occasionally offering fresh Tex Mex by the pool overlooking the ocean. The ocean was rocky to get into. This hotel didn't have a grand entrance when driving in like other all inclusive we have stayed at but authentic Mexican feel. the downtown and Malacon was a fun venture morning for us. We really liked all the pool activities they offered. It would have been fun to have water Volleyball twice a day at the pool vs at the beach. The nighttime entertainment started at 9 vs 10 like some so that was nice too. The rooms are al ittle smaller especially the bathroom. If you like conditioner for your hair be sure to bring your own. It is a one step shampoo they give & we didn't see any at the stores we stopped by at. We had brought our own but looked for a future stay if would need for our family. They have tennis courts and provide rackets. I play pickleball & brought our own paddles but they didn't have the lines up for it. The courts were surprisingly busy. I did suggest they put in lines for pickleball on the tennis courts. Overall we had a very enjoyable time & will go back.
Stayed 5 nights in Feb 2025

8/10 Good

Steve Granville

Liked: Cleanliness, property conditions & facilities
Great property
Stayed 9 nights in Feb 2025

4/10 Poor

David

Traveled with family
Disliked: Amenities, property conditions & facilities
The canto del sol put us in rooms across the street and far removed from the main building. Food was average, although staff tried hard. The straw that broke the camel's back was the loss of the two red clay courts that was the distinguishing feature of this once proud facility. I won't be back!
Stayed 3 nights in Feb 2025

8/10 Good

Xavier

Liked: Property conditions & facilities
Stayed 6 nights in Feb 2025

6/10 Okay

Kenneth

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2025

6/10 Okay

Darwin

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We booked 2 mountain rooms for 2 queen beds and received an "upgrade" to the Luxury area due to renovations. Only one king bed and no sleep spot for my kid. A cot was brought in which blocked the balcony door and left no space. The room was dingy, had a hole in the wall for ventilation directly into the janitorial closet and the shower didn't drain. The second room was very different - it had a pull out couch, seating and more welcoming. Main pool area was crowded, seating with view of the pool for kids was challenging as seats were claimed very early. There was always music and activities through the afternoon. Luxury pool area was much quieter and less busy - there is no bar nearby just an employee that takes drink/food orders for the afternoon. In 5 days, we were given 3 restaurant meals. When booking, most were full for the week and only late times left. The food was very good at them. Service at Akita took 2 hours. Buffet food was ok, and very crowded. They need changes to how the line flows as the grill slowed it down. We had to wait in long lines for most meals. Upstairs my family went for ice cream, while being served the staff was told to throw them out, and we were to come back after 1 - this was at 12:45. Location is fairly short taxi rides from the airport and Puerto Magico. Located on the beach. There are shops across the street. Security was at all entrances. Facilities were clean. We enjoyed our family time but feel the resort has room for improvement.
Stayed 6 nights in Feb 2025

6/10 Okay

Louis

Liked: Cleanliness
Stayed 7 nights in Feb 2025

6/10 Okay

Tracy, Santa Maria

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2025

4/10 Poor

Peter

Traveled with partner
Disliked: Amenities, property conditions & facilities
This was our 5th time staying at Canto Del Sol as we used to love the food, atmosphere & friendly staff. However this time, we did not encounter any of these. Our flight came in the morning. So we had to pay 560 MXN for our wristbands. Of which we found 3 other couples that came in prior to us & were no charged. After 8 hours of waiting on a room, they placed us in Villa Vallarta, which is across the street, so we had about a 10 minute walk to food & the beach. There were several inconsistencies, which was frustrating. One day they would let men into the buffet with no sleeves & the next, they would turn them away. We opted not to have housekeeping come into our room as we heard of others who had items missing, which also was frustrating. The service at our Mexican al a carte was non existent. We ended up walking out before we got our full meal. So sadly, we will be going elsewhere next vacation.
Stayed 7 nights in Feb 2025

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities
The area we stayed in was old but very clean and functional. The only issue was in the evenings oir room would smell of sewage permeated the room. Once we opened the doors for a few minutes it dissipated. Overall the experience was ice
Stayed 3 nights in Feb 2025

10/10 Excellent

Angelina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A conservative family oriented resort. I reserved a luxury suite beach section but there is no view to the beach I was deceived by this. Once I bypass my ocean view everything was fantastic! All inclusive including room service in the luxury section. This was our first time getting “all inclusive” the meals at the specialty restaurants were delicious. You have to make a reservation to all once you arrived otherwise you will not enjoy them. The common areas are clean and the staff very friendly. Elmer did an excellent job trying to accommodate our requests and answering all questions. El Canto del Sol has events every night, good shows and they even have a church here! Daily mass and a place to pray. Sheraton was sold out and El Canto came out as a suggestion by Expedia.. didn’t disappoint. Price range was in line with what we used to pay at the Sheraton or Westin. Besides the view, El Canto is a nice choice because you get unlimited drinks and meals. Be prepared with cash for taxis and tips. Enjoy Puerto Vallarta!
Stayed 5 nights in Feb 2025

8/10 Good

Oralee

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Feb 2025

10/10 Excellent

Gail

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful. The food choices and taste was great. No complaints at all.
Stayed 8 nights in Feb 2025

8/10 Good

Bryce

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not a fancy resort, but we enjoyed it thoroughly and would gladly stay again. The staff was most excellent.
Stayed 4 nights in Feb 2025

2/10 Terrible

Dianna

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property was foul. Not one part looked like the pictures. Our room wasn’t ready at 7:00 pm upon arrival. We immediately left after check in. Do not go here
Stayed 7 nights in Feb 2025

4/10 Poor

Cynthia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pictures are not accurate as they appear. Miscommunication with the hotel.
Stayed 6 nights in Feb 2025

4/10 Poor

John

Liked: Cleanliness, amenities, property conditions & facilities
Most of the staff did "not" speak English. I asked those who stated they spoke English including Managers a few times when the shuttle which I prepaid for would b coming 2/15/25 the day I was leaving and was advised 9am. I even went to the lobby @ 8:25am to confirm and a manager at the front desk who asked my Rm# confirmed it would be 9am. I came back at 9am and a bellman advised me the shuttle came at 8:30 and left a 8:40 and would not come back. Then I spoke with a Mgr at the concierge desk and told him I was advised 9am was the pickup and he stated "No one of my staff would have told me that". So he's calling me a liar. I pointed out the woman manager at the front desk who told me that and he did not go to speak with her and again stated "no one would have stated that". I asked him why no one tried to call my room or my cell. He stated "that is not the hotels responsibility". They could have offered to pay for my taxi after the shuttle co stated they wouldn't come back, but they didn't offer?? That would have been good customer service considering I had a flight at 11am and it was 9:30. The hotel was very noisy. All the hotel room doors would swing and slam loudly whenever anyone went to their room. A simple tightening of the hinges could fix that. Never really slept. Staff at 1:15am setting up pool chairs and dragging them on the ground and dropping them.No hot water in shower. Cold food in Restaurants including buffet. Very disappointed & unhappy! No water for refridge.
Stayed 7 nights in Feb 2025

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Liked the staff, allacart availability with VIP status, pool was good. Need to have a closed cup for drinks in the pool otherwise not allowed to use pool bar or drink in pool. Beach rocky and small, lots of vendors but we would go back to resort, overall no problems. Dont book mountain side! Would go bacl if price was right. Security was good. Good entertainment at night!
Stayed 10 nights in Feb 2025

8/10 Good

Heather

Traveled with family
Liked: Cleanliness
The pool was great, nice temperature and decent size. The buffet food was just ok (some nights were better than others). Restaurant food was better. Room was pretty good, but didn’t have a mini fridge with supplies of drinks. No food or snacks after a certain time, but there is an Oxxo close by. Overall a decent AI for what you pay for.
Stayed 7 nights in Feb 2025

6/10 Okay

Andrea

Traveled with family
Liked: Cleanliness
We stay for 24 hours in and out, walk in rate at front counter was double price of Expedia) for a family of 4 (3 adults plus one kid) .. so we took it through Expedia.. room was ok they call it budget .. I will definitely give 3 stars all the way.. buffet in the morning just average!! Poor omelette lady she had a lineup of 15 people none stop .. overall you get what you pay for it!!
Stayed 1 night in Feb 2025

6/10 Okay

Shane

Disliked: Cleanliness, room comfort
Stayed 4 nights in Feb 2025

4/10 Poor

Elena

Traveled with family

I'll never go to this resort again

The front desk staff doesn't have any coordination between them. They don't know which member is off, they saycony day they don't have a sofa-bed matress, the next day they deliver it to the suite. Room Srvice takes at least one hour to deliver food, the quality of which is poor. In the restaurant we got our food on chipped with cracks and dents plates. Someone trewup in the pool and it took about 30 min to clean the vomit.
Stayed 8 nights in Feb 2025